151 to 175 of 569 Permanent Customer Insight Jobs

leadership for the app, translating company and digital priorities into a measurable roadmap with well‐framed opportunities, aligned to squad OKRs. You will balance customer value, commercial impact, experience quality and delivery feasibility, with accountability for outcomes rather than simply shipping features. You will work closely with Digital Product … Engineering and Delivery Managers, shaping work together early and driving it through delivery. You will also collaborate with Data, CRM, Loyalty, Trading, Marketing, Creative, Customer Care and other Product Managers to deliver coherent app experiences and make informed trade‐offs. As maternity cover, you will provide continuity ...

owner-operated businesses across the UK. This is a unique opportunity to influence strategy, work closely with Product, Brand and Commercial teams, and turn customer insight into compelling market propositions that drive meaningful business impact. To be successful as aSenior Product Marketing Manager VP, you should have … following essential skills: Demonstrated experience developing product marketing strategies, positioning and value propositions for digital or technology-based products. Good customer and market intelligence capabilities, with a proven track record of identifying customer needs, demand signals and competitive opportunities. Expertise in leading cross-functional go-to-market orchestration ...

experience led hospitality business in a newly created senior leadership role. We're looking for someone who is passionate about digital innovation, technology and customer experience, with the vision to shape and deliver a digital strategy that enhances the guest journey, drives commercial performance and supports business growth. This … heart of the business, working closely with Marketing, Operations, Sales and the Senior Leadership Team to identify new technologies, improve customer engagement and lead digital transformation across a growing multi-site hospitality portfolio. The Role You will take ownership of the organisation's digital ecosystem, customer loyalty programme ...

wider CRM function of 7, and youll be reporting to the head of division. Its a commercially focused role, looking to drive customer engagement and incremental revenue through data-led marketing programmes covering the whole consumer lifecycle. You will lead the delivery of lifecycle communications across channels such … combining hands-on technical CRM operations with strategic thinking which drive commercial outcomes , this role offers the opportunity to do both. The Role As Customer Lifecycle Marketing Manager, you will oversee the planning, build and optimisation of lifecycle campaigns that support holiday sales and customer engagement across ...

wider CRM function of 7, and youll be reporting to the head of division. Its a commercially focused role, looking to drive customer engagement and incremental revenue through data-led marketing programmes covering the whole consumer lifecycle. You will lead the delivery of lifecycle communications across channels such … combining hands-on technical CRM operations with strategic thinking which drive commercial outcomes , this role offers the opportunity to do both. The Role As Customer Lifecycle Marketing Manager, you will oversee the planning, build and optimisation of lifecycle campaigns that support holiday sales and customer engagement across ...

grow an online consumer business. Rather than managing the technical aspects of a website, you'll be responsible for increasing sales by improving the customer journey, driving conversion, increasing average order value, and building customer loyalty. Working closely with the Marketing, Creative and Commercial teams, you'll develop … execute initiatives that improve acquisition, retention and lifetime value, using data and customer insight to inform decisions. Key Responsibilities Own the commercial performance of the DTC channel, delivering sales and growth targets. Develop and execute initiatives to improve conversion, average order value and customer lifetime value. Plan ...

experience roadmap, and partner with cross-functional teams to deliver market-leading experiences that meet brand, accessibility, governance and risk standards. You’ll use customer insight, data and testing to continuously improve experiences, grow adoption, and strengthen customer outcomes. As an HSBC employee … this role you’ll: Set vision, strategy, and roadmap: Define and communicate a multi-quarter experience vision for your pillar, aligned to product strategy, customer needs, and HSBC UK channel/brand standards; influence priorities, investment, and OKRs with insight, data, and commercial context. Lead senior stakeholders ...

About Decagon Decagon is the leading conversational AI platform empowering every brand to deliver concierge customer experiences. Our technology enables industry-defining enterprises like Avis Budget Group, Block’s Cash App and Square, Chime, Oura Health, and Hunter Douglas to deploy AI agents that power personalized, deeply satisfying interactions … across voice, chat, email, SMS, and every other channel. We’re building a future where customer experiences are being redefined from support tickets and hold music to faster resolutions, richer conversations, and deeper relationships. We’re proud to be backed by world-class investors who share that vision, including ...

product management Partner with Product Managers, Product Owners, Engineering, Design, and business stakeholders internally and across our client engagements to define clear product outcomes, customer value measures, and success metrics that shift the focus from output to impact. Strengthen product discovery and validation Coach teams in customer-centric … business outcomes. Facilitate strategic prioritization Guide leadership teams through product planning, roadmap development, investment trade-offs, dependency management, and prioritization discussions grounded in customer and business value. Use data to improve product decisions Leverage customer, operational, financial, and product performance metrics to identify opportunities, validate investments, and continuously ...

driving the design vision, user experience strategy, design standards and operating model across all digital products and channels. The role ensures design delivers exceptional customer experiences while supporting commercial objectives and long-term business goals. As the subject matter expert for Design within Business Digital, the Lead Design Manager … working. Build strong design capability across the organization and monitor industry trends, AI-enabled design approaches and emerging technologies. Identify opportunities to improve customer experience, efficiency and design maturity. Represent Business Digital design in senior governance forums, influencing investment decisions, roadmap priorities and experience strategy. Design Systems & Tooling – Define ...

recruiter directly. Are you excited to shape AI-powered compliance solutions that help customers navigate an evolving regulatory landscape? Do you enjoy turning customer insights and data into product decisions that deliver measurable value and outstanding user experiences? About the Team LexisNexis Regulatory Compliance is a rapidly growing business … closely with customers and cross-functional teams, you will help identify opportunities, prioritize product enhancements, and deliver solutions that improve user experiences and drive customer value. This role combines product discovery, stakeholder collaboration, and data-driven decision making to support the successful development and growth of the platform. ...

excited to shape AI-powered compliance solutions that help customers navigate an evolving regulatory landscape? Do you enjoy turning customer insights and data into product decisions that deliver measurable value and outstanding user experiences? About the Team LexisNexis Regulatory Compliance is a rapidly growing business within LexisNexis Legal & Professional … closely with customers and cross-functional teams, you will help identify opportunities, prioritize product enhancements, and deliver solutions that improve user experiences and drive customer value. This role combines product discovery, stakeholder collaboration, and data-driven decision making to support the successful development and growth of the platform. ...

including Lexis+ AI and Protege, our personalised AI assistant designed specifically for legal professionals. This is a newly created role where you'll combine customer insight, market intelligence and commercial strategy to influence how one of the world's leading legal technology companies wins in the market. … identify growth opportunities, shape go-to-market strategy, and align teams across product, sales, marketing and customer success to accelerate adoption of AI-powered legal solutions. Why This Role? Play a key role in the AI transformation of the legal industryShape the growth strategy for market-leading legal technology ...

Legal Engineer, you will act as the bridge between LexisNexis technology and the legal professionals who use it every day. Working alongside Customer Success and Account Management, you will lead workflow discovery sessions, design and implement AI-enabled solutions, and help customers realise measurable improvements in efficiency, quality … legal processes, identify pain points and define opportunities for AI-enabled improvement. Design, configure and deploy AI-enabled workflows and skills that align with customer processes and business objectives. Deliver targeted onboarding, enablement and adoption sessions tailored to different user groups and practice areas. Work alongside Customer Success ...

Legal Engineer, you will act as the bridge between LexisNexis technology and the legal professionals who use it every day. Working alongside Customer Success and Account Management, you will lead workflow discovery sessions, design and implement AI-enabled solutions, and help customers realise measurable improvements in efficiency, quality … legal processes, identify pain points and define opportunities for AI-enabled improvement. Design, configure and deploy AI-enabled workflows and skills that align with customer processes and business objectives. Deliver targeted onboarding, enablement and adoption sessions tailored to different user groups and practice areas. Work alongside Customer Success ...

technology.As a Legal Engineer, you will act as the bridge between LexisNexis technology and the legal professionals who use it every day. Working alongside Customer Success and Account Management, you will lead workflow discovery sessions, design and implement AI-enabled solutions, and help customers realise measurable improvements in efficiency … legal processes, identify pain points and define opportunities for AI-enabled improvement.* Design, configure and deploy AI-enabled workflows and skills that align with customer processes and business objectives.* Deliver targeted onboarding, enablement and adoption sessions tailored to different user groups and practice areas.* Work alongside Customer Success ...

growth and leadership of the UK business. You will set the UK strategy, translate it into clear priorities and ensure strong execution across commercial, customer-facing and operational activities. You will lead the senior UK team, create alignment across functions and build an operating model that supports scalable recurring … revenue, strong customer outcomes and consistent financial performance. As the senior representative of Infopro Digital Automotive in the UK, you will strengthen market presence, develop strategic relationships and ensure that the portfolio's brands, products and capabilities are connected through a coordinated go-to-market strategy aligned with ...

product management Partner with Product Managers, Product Owners, Engineering, Design, and business stakeholders — internally and across our client engagements — to define clear product outcomes, customer value measures, and success metrics that shift the focus from output to impact. Strengthen product discovery and validation Coach teams in customer-centric … business outcomes. Facilitate strategic prioritization Guide leadership teams through product planning, roadmap development, investment trade-offs, dependency management, and prioritization discussions grounded in customer and business value. Use data to improve product decisions Leverage customer, operational, financial, and product performance metrics to identify opportunities, validate investments, and continuously ...

future. At the heart of this transformation is our market-leading proprietary built tools Pollen, our unified retail media platform and SIP, our customer insight tool. Both deliver first-to-market solutions that power our Nectar360 retail media and insight strategy. As Head of Product for Media … media, collaborating with engineering, commercial, and marketing teams to deliver scalable, privacy-first solutions that drive measurable value for brands and agencies, enhancing the customer and client experience. We’re looking for a product leader who brings real experience of retail media and insights - someone who understands the practicalities ...

experienced Product Manager who enjoys working collaboratively with multidisciplinary teams to define product strategy, shape roadmaps, and deliver successful digital solutions. You are customer-focused, commercially aware, and thrive in Agile environments. You are confident engaging with stakeholders at all levels, making informed decisions based on user needs, business … clear product vision and strategy aligned with user and client business objectives. Developing, maintaining and prioritising the product roadmap to maximise business and customer value. Managing and prioritising the product backlog, ensuring work is clearly defined and understood by delivery teams. Working closely with Business Analysts, User Researchers ...

tooling to move faster from problem to working software. You'll partner with Compliance, Operations, and adjacent product teams to resolve dependencies and bring customer insight back into the roadmap. Key Responsibilities End-to-end product ownership Own the entire Investor Communications and documents product … Ascend. Cross-functional collaboration Work closely with other Product Managers across the Ascend Platform to prioritize and resolve inbound/outbound dependencies. Share customer and market insight back to the wider product team; may mentor more junior team members. Represent the Investor Communications product in client- and stakeholder ...

join a growing, product-led software business operating within a highly specialised industry. The organisation develops a complex platform used by an international customer base and is continuing to invest in its product and services as it grows. This is a varied, customer-facing role where … Company This is a well-established software business operating within a specialist market where its technology plays an important role in supporting complex customer operations. The organisation is part of a wider international software group, giving it the backing and stability of a larger organisation while retaining the agility ...

largest multi-channel retailer of trade tools, plumbing, electrical and hardware products. Our success is built on a simple but powerful customer purpose: helping our customers get theirjobs done quickly, affordably and right first time. Digital sits at the heart of that proposition. Over 75% of the business … even stronger connection with our customers and opening up new opportunities to deliver more personalised and rewarding experiences. With continued investment in digital platforms, customer data and AI capabilities, we have strong foundations for the next phase of growth. We're looking for an exceptional ecommerce leader to build ...

Digital team as a Associate Product Owner (Website Product Owner), playing a key role in the ongoing development, optimisation and delivery of our online customer experience. We offer hybrid working between your home and our offices on Wigmore Street, Central London, offering a collaborative and innovative working space. When … website, helping to deliver a seamless, engaging and commercially effective digital experience for customers. Working closely with the Product Manager, you will translate customer needs and business priorities into clear, actionable requirements, ensuring website enhancements and roadmap initiatives are successfully delivered. You will be responsible for managing and prioritising ...

propositions. Generate competitor intelligence which influences; product and commercial strategy, pricing models and product launches. Partner cross-functionally across executive leadership to ensure customer and market insight shapes proposition development and roadmap priorities. Create compelling sales enablement, value propositions and competitive messaging that helps to stand … strong track record of developing product positioning, competitive strategy and GTM plans for SME and enterprise software. Experience influencing senior stakeholders and translating customer insight into commercial outcomes. ...