151 to 175 of 249 Permanent Customer Insight Jobs

powerful partnerships across the luxury drinks/wine and spirits industry. You'll shape and grow product ranges across both retail and ecommerce, balancing commercial performance with range curation, customer insight, and emerging market trends. You'll be a category thinker, deal closer, and a relationship builder. You'll deliver clear joint business plans with partners, and keep More ❯

is responsible forleading presales as well as generating pipeline, to grow and strengthen our UK&I business and partnerships. This role requires cross-industry collaboration, in-depth understanding of customer requirements, and designing and presenting unique and innovative Microsoft Dynamics and Power Platform based solutions. The ideal candidate will already be doing a similar role, will come with extensive … ecosystem. Exceptional stakeholder management, ability to communicate with and engage stakeholders at all levels, to build trusted relationships Deep understanding of Microsoft Business Application products, particularly in Microsoft Dynamics Customer Service, Sales, Customer Insights, Power Platform and Copilot with a drive to stay constantly up to date. Strong existing personal network including with Microsoft sellers and specialists and More ❯

for smart outdoor technology, data analysis, and hands-on product testing. Working closely with the Product Manager and across the business, you will assist in optimizing product performance, gathering customer insights, and ensuring our robot mowers deliver an exceptional user experience. This role is perfect for someone who enjoys problem-solving, experimentation, and working with cutting-edge technology. Key … interface usability. Testing & Troubleshooting: Conduct field tests, collate user feedback, analyze performance data, and report findings to improve product functionality and user interaction. Market Research: Help gather insights on customer needs, competitor products, UI/UX trends and industry development. Data Analysis: Review usage statistics, failure reports, and customer feedback to identify improvement opportunities. Cross-functional Collaboration: Work … with engineering, marketing, and sales teams to support product initiatives. Dealer & Customer Engagement: Assist in training sessions, product demonstrations, and gathering user feedback. Documentation: Help prepare technical guides, product specifications, and training materials. Requirements Degree in Engineering (Mechanical, Electrical, Robotics, or related field). Strong interest in robotics, IoT, or outdoor power equipment. Analytical mindset – comfortable working with data More ❯

a Junior Product Executive role to join a friendly innovative team. You will be involved in data analysis, and hands-on product testing, assisting in optimizing product performance, gathering customer insights, and ensuring the robotics deliver an exceptional user experience. This role is perfect for someone who enjoys problem-solving, experimentation, and working with cutting-edge technology. Key Responsibilities … usability. Testing and Troubleshooting: Conduct field tests, collate user feedback, analyse performance data, and report findings to improve product functionality and user interaction. Market Research: Help gather insights on customer needs, competitor products, UI/UX trends and industry development. Dealer and Customer Engagement: Assist in training sessions, product demonstrations, and gathering user feedback. Documentation: Help prepare technical More ❯

everywhere. Job Purpose: As a Senior Product Manager within the Product Growth team, you will own the end-to-end subscription and account management journey for BritBox's growing customer base. You will define and execute the product vision for key user journeys such as sign-up, upgrades, billing, cancellations, and account management - ensuring a seamless, scalable and user … first experience across all platforms, including Web, Mobile, Smart TVs and Connected Devices. You will work cross-functionally with Engineering, UX, Marketing, Data, and Customer Support teams to drive improvements that maximize customer lifetime value, reduce churn, and fuel sustainable growth. Responsibilities: Define, develop and maintain a clear subscription and account management product strategy and roadmap, aligned to … the BritBox global business strategy. Own and evolve the user experience for onboarding, billing, subscription changes, account settings, authentication, and cancellation processes. Identify customer pain points through analytics, research, and customer feedback - translating them into actionable improvements and new product opportunities. Lead prioritisation efforts, balancing customer needs, commercial impact, and technical feasibility. Collaborate closely with internal and More ❯

Customer Insights Analyst Up to £51,000 Hybrid - Manchester (2x days in the office) THE COMPANY We have partnered with a global organisation operating in the education sector to source a Customer Insights Analyst. THE ROLE The role involves analysing customer performance and satisfaction data to uncover trends and identify opportunities for improvement. You will assess how More ❯

Customer Insights Analyst Up to £51,000 Hybrid - Manchester (2x days in the office) THE COMPANY We have partnered with a global organisation operating in the education sector to source a Customer Insights Analyst. THE ROLE The role involves analysing customer performance and satisfaction data to uncover trends and identify opportunities for improvement. You will assess how More ❯

Lead for Microsoft Dynamics & Power Platform. This role is responsible for generating pipeline, leading presales, and growing our UK&I business and partnerships. It requires cross-industry collaboration, understanding customer requirements, and designing innovative Microsoft Dynamics and Power Platform solutions. The ideal candidate will have experience in a similar role, with extensive expertise in Microsoft Business Applications, and demonstrate … you'll bring: 7+ years in business development, pre-sales, solution architecture, or consulting within Microsoft Business Applications. Exceptional stakeholder management and communication skills. Deep knowledge of Microsoft Dynamics (Customer Service, Sales, Customer Insights), Power Platform, and Copilot. Existing network with Microsoft and enterprise clients. Proven leadership in managing pre-sales teams and engagements. Experience managing a vendor More ❯

grow our Host business in the UK marketplace. Create and launch high-impact GTM campaigns, partnering with sales, product, and data teams. Define product roadmaps with Product Managers using customer insights and commercial goals. Plan and manage budgets for growth marketing activities, working closely with finance and performance teams. Own campaign performance tracking, providing actionable insights and continuous optimisation. … Excellent problem-solving and analytical skills. Highly proactive and organised, with the ability to manage competing priorities. Strong collaborator with exceptional communication skills. Results-oriented with a passion for customer-centric marketing. What You'll Get 24 days annual leave (plus your birthday off!) Increases by 1 day annually after 3 years (up to 3 extra days) Hybrid working More ❯

Purpose of Position? As a Customer Insights & Strategy Executive you will be responsible for supporting the Customer Insights & Strategy Leads and Client Director in delivering insights and strategy to our top performing clients and commercially challenging situations. Key Tasks? Data provisioning – transforming and formatting data into usable format ready for analysis Review datasets to ensure cleanliness Analysis – providing … key datapoints from large datasets that enable Strategic Insight Leads to identify important information for presentations or further analysis Maintenance and upkeep of regular dashboards and reporting (Tableau/Power BI) Review inbound on-demand requests to assess suitability for completion by the team Support with presentation creation, adding data and ensuring alignment against brand guideline Follow-up support More ❯

qualitative and quantitative research methodologies to scope and deliver research that answers challenging business questions. You will be passionate about understanding our customers and translating their behaviour into actionable insight to inform design and product decisions. As a senior team member you will be a strong advocate for the user and will play a key role in collaborating with … stakeholders to shape product roadmaps that align with data, customer insights, and business goals. The right candidate will have 6+ years of applied qualitative and quantitative research experience in a professional setting; will be passionate about research and travel, comfortable in a fast moving organisation and excited to collaborate with a diverse set of skilled cross-functional partners. If … re trying to solve/learn through research. Balancing efficiency and rigour across multiple projects while keeping research aligned with product timelines. Crafting and delivering clear, succinct and actionable insight deliverables for stakeholders at all levels. You will communicate, advocate for and socialise insights in a compelling way. Recommendations will be insight-led and aligned to business goals. More ❯

to our customers and taking action to ensure they achieve their business goals. You see, the software we create is merely a means of delivering value. Our thinking is customer-first. That's why our customers are at the front and centre of all we do. And in the spirit of sideways thinking, we're by their side as … our products, users, business, and competition through rigorous data exploration. You'll craft clear, specific, and jargon-free communication that profoundly resonates with customers, consistently bringing energy and a customer-centric focus to elevate the quality of all the work. What You'll Do: Deep domain expertise: Develop a comprehensive understanding of the domain's services, including their architecture … Engineering and the Product Advocate) that aligns with evolving and emerging SEO best practices, targets relevant keywords, and simplifies complex technical topics for the target audience. Own and drive customer insights: Own and drive the processes for gathering and analyzing customer insights through win/loss interviews and continuous feedback loops, directly informing external messaging and proactively refining More ❯

Lead day-to-day performance and development of Boba's DTC channel (Shopify), including UX optimisation, merchandising, content strategy , and conversion rate improvements. Drive direct channel sales, owning the customer journey from acquisition to retention. Leverage data analytics to identify growth opportunities and optimise the customer journey Social Media & Content Creation Own and manage Boba's presence across … Oversee SEO strategy (on-page and technical) to improve organic visibility, search rankings, and content performance across product and blog pages. Optimise performance and spend based on data and customer insights, reporting regularly on key KPIs and ROI. Product Marketing & Go-to-Market Execution Plan and execute product launches, seasonal campaigns, and promotional activities across digital and DTC channels. … Ensure clear and compelling product messaging, supported by strong visual content and customer education. Track and analyse competitive activity and market trends to inform strategy. Brand & Creative Direction Maintain and evolve the Boba brand voice and visual identity across all digital and social platforms. Develop content and storytelling that reflects the parenting journey and builds emotional connection with our More ❯

Responsibilities (Text Only) - You will be responsible for identifying, agreeing, and delivering technical outcomes for Microsoft customers, meeting agreed technical and business goals. - You will gather customer insights from a broad range of stakeholders as well as the main business sponsor to shape and execute projects, collaborating with stakeholders to socialize both the business solution and project approach, and … adjusting as needed. - You will use an evidence-based approach to represent the customer, sharing insights with Product Engineering teams and the business to improve Microsoft technologies, products, services, and offerings to better meet customer needs. - You will define and document the Architecture through an architecture description document, an architecture decisions log, and a requirements/constraints traceability … and promote re-use of intellectual property, recommending practices in pre-sales and delivery, and participating in internal/external communities. - You will lead virtual teams around technologies and customer challenges, sharing ideas, insights, and strategic technical input with teams across Microsoft, leveraging knowledge of Microsoft architectures and their context in the competitive landscape. Qualifications (Text Only) Required Qualifications More ❯

the Product Manager, you’ll work closely with stakeholders across commercial, operations, engineering and design to ensure product success and continuous improvement. You'll bring an exceptional understanding of customer needs, reduce friction in the EV experience. 💰Paying up to £700 per day(Outside IR35) 🏢2 days per week in the office As Product Manager you will: Lead a … cross-functional team to deliver scalable, customer-centric products, driving the roadmap across design, software engineering, operations, commercial and marketing. Apply design thinking and a creative approach to problem-solving, balancing strategic goals with user needs. Translate product strategy into well-defined requirements and oversee their delivery through agile ceremonies. Analyse performance and usage data to inform and iterate … roadmap. Conduct market and competitor analysis to ensure our offerings remain ahead of industry trends. Continuously improve how teams collaborate to ensure high engagement, productivity, and alignment with both customer and business goals. Mentor junior product team members, fostering a high-performance, inclusive culture. Work with executive leadership and cross-functional stakeholders to define and communicate product vision and More ❯

the Product Manager, you’ll work closely with stakeholders across commercial, operations, engineering and design to ensure product success and continuous improvement. You'll bring an exceptional understanding of customer needs, reduce friction in the EV experience. 💰Paying up to £700 per day(Outside IR35) 🏢2 days per week in the office As Product Manager you will: Lead a … cross-functional team to deliver scalable, customer-centric products, driving the roadmap across design, software engineering, operations, commercial and marketing. Apply design thinking and a creative approach to problem-solving, balancing strategic goals with user needs. Translate product strategy into well-defined requirements and oversee their delivery through agile ceremonies. Analyse performance and usage data to inform and iterate … roadmap. Conduct market and competitor analysis to ensure our offerings remain ahead of industry trends. Continuously improve how teams collaborate to ensure high engagement, productivity, and alignment with both customer and business goals. Mentor junior product team members, fostering a high-performance, inclusive culture. Work with executive leadership and cross-functional stakeholders to define and communicate product vision and More ❯

Manager to lead the development and optimisation of Microsoft Dynamics 365. This is a strategic yet hands-on role focused on embedding CRM at the heart of operations, driving insight, automation, and cross-functional efficiency. Working on a hybrid basis (3 days per week in office), the CRM Manager will play a key role in enabling personalised, data-driven … in translating business needs into CRM functionality Confident communicator with experience in training and stakeholder engagement Desirable Experience in the charity or non-profit sector Knowledge of Power Platform , Customer Insights , or Dynamics 365 Marketing Familiarity with case management, supporter engagement, or fundraising systems Benefits 10% employer pension contribution (with 5% employee contribution) Life assurance from day one Access More ❯

the offer and content strategy supports commercial priorities and performance goals Manage and update digital offers and product content, using internal CMS tools to maintain a smooth and accurate customer journey Monitor and report on app performance (e.g. conversion, revenue per user, session trends), drawing actionable insights to improve trading outcomes Collaborate closely with CRM, digital marketing, commercial and … supply chain teams to coordinate campaigns and ensure customer-facing content is relevant, timely, and effective Deliver messaging via app push notifications and in-app content, aligned with key trading events, campaigns, and seasonal plans Review market trends and competitor activity to help shape future strategies and identify quick-win opportunities Support the creation of app trading plans, contributing … risks and opportunities to drive digital sales across the app channel Experience required Strong commercial awareness and experience in digital or app trading Confidence working with performance data and customer insights Hands-on experience using CMS or digital merchandising tools Familiarity with app messaging (push/in-app), CRM and digital campaign workflows Collaborative and highly organised, with the More ❯

Customer Insights Director - B2C Tech Camino Search are delighted to be partnering with a rapidly growing investor backed B2C technology business. The business has gone through multiple funding rounds, expanded internationally and has a well recognisable brand. They're a market leader with diversified revenue streams including subscription services. As a result they're looking to bolster their customer insights function with a Director. This is a great role where you'll lead on scaling the businesses understanding of customer behaviour and building a culture of data led decision making. Responsibilities: Own the customer insights strategy including creating long term plans to shape customer experience Deliver a research across the function including managing relationships with … create advanced analytics Create insightful analysis to inform business strategy and identify growth areas and maximisation of ROI. About you: Experience within a B2C business Proven track record in customer insights and analytics Strong analytical skills More ❯

Customer Insights Director - B2C Tech Camino Search are delighted to be partnering with a rapidly growing investor backed B2C technology business. The business has gone through multiple funding rounds, expanded internationally and has a well recognisable brand. They're a market leader with diversified revenue streams including subscription services. As a result they're looking to bolster their customer insights function with a Director. This is a great role where you'll lead on scaling the businesses understanding of customer behaviour and building a culture of data led decision making. Responsibilities: Own the customer insights strategy including creating long term plans to shape customer experience Deliver a research across the function including managing relationships with … create advanced analytics Create insightful analysis to inform business strategy and identify growth areas and maximisation of ROI. About you: Experience within a B2C business Proven track record in customer insights and analytics Strong analytical skills More ❯

team - Employer of the Year Housing Heroes awards 2025 and one of LinkedIn's Top Companies 2024 We're looking for someone with working knowledge of Microsoft Dynamics 365 Customer Insights - Journeys (Real Time) to support our Dynamics 365 Sales and Marketing systems customers. You'll log, triage and resolve support tickets quickly, keeping the customers informed of progress … Process Flows within Dynamics you'll help design and implement new solutions with the guidance from the technical leads and solution architects. If you can identify, troubleshoot and resolve customer support calls, acting as the 3rd line of support, and when required train end users and produce relevant training material then we want to hear from you! With hybrid More ❯

team - Employer of the Year Housing Heroes awards 2025 and one of LinkedIn's Top Companies 2024 We're looking for someone with working knowledge of Microsoft Dynamics 365 Customer Insights - Journeys (Real Time) to support our Dynamics 365 Sales and Marketing systems customers. You'll log, triage and resolve support tickets quickly, keeping the customers informed of progress … Process Flows within Dynamics you'll help design and implement new solutions with the guidance from the technical leads and solution architects. If you can identify, troubleshoot and resolve customer support calls, acting as the 3rd line of support, and when required train end users and produce relevant training material then we want to hear from you! With hybrid More ❯

team - Employer of the Year Housing Heroes awards 2025 and one of LinkedIn's Top Companies 2024 We're looking for someone with working knowledge of Microsoft Dynamics 365 Customer Insights - Journeys (Real Time) to support our Dynamics 365 Sales and Marketing systems customers. You'll log, triage and resolve support tickets quickly, keeping the customers informed of progress … Process Flows within Dynamics you'll help design and implement new solutions with the guidance from the technical leads and solution architects. If you can identify, troubleshoot and resolve customer support calls, acting as the 3rd line of support, and when required train end users and produce relevant training material then we want to hear from you! With hybrid More ❯

team - Employer of the Year Housing Heroes awards 2025 and one of LinkedIn's Top Companies 2024 We're looking for someone with working knowledge of Microsoft Dynamics 365 Customer Insights - Journeys (Real Time) to support our Dynamics 365 Sales and Marketing systems customers. You'll log, triage and resolve support tickets quickly, keeping the customers informed of progress … Process Flows within Dynamics you'll help design and implement new solutions with the guidance from the technical leads and solution architects. If you can identify, troubleshoot and resolve customer support calls, acting as the 3rd line of support, and when required train end users and produce relevant training material then we want to hear from you! With hybrid More ❯

team - Employer of the Year Housing Heroes awards 2025 and one of LinkedIn's Top Companies 2024 We're looking for someone with working knowledge of Microsoft Dynamics 365 Customer Insights - Journeys (Real Time) to support our Dynamics 365 Sales and Marketing systems customers. You'll log, triage and resolve support tickets quickly, keeping the customers informed of progress … Process Flows within Dynamics you'll help design and implement new solutions with the guidance from the technical leads and solution architects. If you can identify, troubleshoot and resolve customer support calls, acting as the 3rd line of support, and when required train end users and produce relevant training material then we want to hear from you! With hybrid More ❯