151 to 175 of 238 Permanent Customer Insight Jobs

Bridgepoint, we are rapidly scaling across the UK and EU. With over 1,200 clients, including major corporations, financial institutions, charities, and public sector bodies, we deliver actionable political insight through advanced monitoring platforms, data-driven analysis, and AI-powered tools. As we deliver on an ambitious and transformational product roadmap, we're seeking a Product Marketing Manager to … in the market. You'll translate complex innovations into clear, compelling value stories that resonate with our customers-driving awareness, engagement, and growth as we scale. Key Responsibilities Market Insight & Positioning Build a deep understanding of our market, customers, and competitors to inform positioning and messaging. Develop clear, differentiated value propositions tailored to key customer segments. Turn insights … enablement tools-including pitch decks, product sheets, FAQs, and competitor analysis to empower the commercial team. Align messaging across marketing and sales touchpoints to ensure consistent communication throughout the customer journey. Support the commercial team in identifying and executing opportunities to increase engagement and adoption. Collaboration & Communication Act as a bridge between Product and Marketing, ensuring that customer More ❯

of a product or a set of complex product features. This individual is responsible for crafting and executing a commercially successful product strategy, informed by both qualitative and quantitative customer insights. Operating with minimal supervision, the role involves leading cross-functional project execution and driving measurable product outcomes. They will build strong relationships with technology teams to identify and … implement solutions that address customer needs. They will be recognised as a key stakeholder in evaluating and providing feedback on new feature proposals. Works in partnership with Technology to build prototypes and solve complex design challenges using agile methodologies. This position demands strategic thinking, a strong customer focus, and the ability to deliver impactful product solutions in a … dynamic and fast-paced environment. Responsibilities Understands customer needs and market trends through direct engagement and analysis. Liaises with stakeholders and users of the system to understand and prioritize requirements Develops and subsequently owns the short- and long-term roadmap for the product Aligns team efforts to deliver customer-centric solutions and segment-specific strategies. Uses data and More ❯

global enterprise sales teams to develop tools, training, and collateral that drive adoption and revenue. Translate technical product functionality into clear, sales-ready messaging for institutional clients. Market Research & Customer Insights Conduct qualitative and quantitative research to understand market trends, customer needs, and product-market fit. Identify gaps in client workflows and translate insights into actionable marketing strategies. More ❯

global enterprise sales teams to develop tools, training, and collateral that drive adoption and revenue. Translate technical product functionality into clear, sales-ready messaging for institutional clients. Market Research & Customer Insights Conduct qualitative and quantitative research to understand market trends, customer needs, and product-market fit. Identify gaps in client workflows and translate insights into actionable marketing strategies. More ❯

ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities. Aufgaben Join our dynamic team as a Customer Technology Advisor and become an integral part of our Go-To-Market team. In this role, you will not only shape the future of technology solutions but also make … a meaningful impact on the success of our customers and Kyndryl as a whole. Working hand in hand with our Kyndryl Consult and Customer Partners, you will leverage your technical and solution expertise to develop profitable deals that drive our customer's success. As a Customer Technology Advisor, you won't just be another advisor; you will … engaging demos and compelling presentations, you will showcase our credibility and eminence in the industry, leaving a lasting impression on potential customers. Focus area for the role of a Customer Technology Advisor Mainframe will be to define and implement mainframe modernization strategies of our customer's mainframe application portfolios aiming at a future-proof, performing and cost-efficient More ❯

the Year 2024 at the South Coast Tech & Innovation Awards. From their UK headquarters, the Support Department plays a crucial role in delivering trusted, innovative security solutions and exceptional customer experiences. As the Support Team Lead , youll support the Head of Support in overseeing the day-to-day operations of three sub-teams, ensuring service excellence, smooth communication, and … consistent delivery against KPIs and SLAs. Key Responsibilities Team Oversight & Daily Operations Manage and support the Customer Insights , Customer Resolution , and BPO/QA teams (8 team members). Act as the primary point of contact for escalations and complex issues. Ensure alignment across teams and maintain high standards of communication. Identify opportunities for process improvements and implement … solutions that enhance quality, efficiency, and the customer experience. Coach and support team members and line managers to drive performance and engagement. Cross-Department Support Monitor departmental SLAs and KPIs (e.g. CSAT, complaint resolution times, QA pass rates). Produce and maintain reports on quality, escalations, and team performance. Collaborate with development teams to test and validate updates to More ❯

world, so we need a product leader who thrives in ambiguity, makes smart calls quickly, and builds teams that can do the same. What you'll do: Embed our customer led growth strategy by incorporating deep customer insights and engagement into product planning and prioritisation across your team. Collaborate with our C Suite on our product strategy, including … collaborative and inclusive work culture. A track record of delivering intuitive technology products in the innovation space with an emphasis on B2C and B2B. Strategic thinking grounded in user insight, competitive awareness and commercial context. Embrace collaborative relationships with strategic partners and key customers to discover customer insights. Strong communication and storytelling skills - you bring people on the More ❯

Job Description As a Senior User Experience Researcher within the business accelerator team, you will work alongside design, product, content, and engineering teams committed to creating customer-led products and services. You will play a critical role in creating useful and customer-focused products, working with stakeholders across functions and levels to have an impact at all stages … manage new consumer and business-facing products and solutions. We are part of one of the new ventures within the business accelerator, focused on developing products that put the customer at the centre. We have created a new B2B organisation with diverse professionals that come from a wide set of skills, backgrounds and experiences. Culture is important to us … customers. We are looking for a Senior User Experience Researcher to join us. In this role, you will be working alongside design, product, content and engineer committed to creating customer-led products and services. You will play a critical role in creating useful and customer focused products. You will work with stakeholders across functions and levels and have More ❯

into functional and technical designs. Configure and customise Dynamics 365 CE to meet client-specific business requirements. Deliver end-to-end solutions across one or more core modules (Sales, Customer Service, Field Service, Marketing/Customer Insights). Support Power Platform integrations (Power Apps, Power Automate, Power BI) to enhance solution functionality. Skills & Experience Proven experience as a More ❯

with carrier networks and customs systems. Key Responsibilities Define and own the product vision, strategy, and roadmap for a global SaaS logistics platform. Conduct in-depth market, competitor, and customer research to uncover unmet needs. Translate business and customer insights into actionable product requirements and prioritised roadmaps. Lead cross-functional teams through the full product lifecycle, from ideation … to launch and optimisation. Manage regional localisation, ensuring the platform meets global compliance and integration standards . Collaborate with Sales, Marketing, and Customer Success to drive adoption and retention. Define and monitor key metrics such as usage, ARR growth, churn, and NPS to guide decisions. Foster a culture of experimentation, innovation, and data-driven development. About You We’re … driving innovation within the logistics industry, on a truly international scale. If you’re ready to take ownership of a global product that’s transforming logistics through technology and insight, we’d love to hear from you. Apply today to become our next Global SaaS Product Manager and help define the future of global logistics. More ❯

platform and manage the migration path of all customers onto the new platform Manage, coach the direct reporting Product Managers Align product planning and execution with strategic goals and customer insights Prioritise product initiatives based on value, feasibility, risk, and customer demand Drive the evolution of Workspace (checklists, triage, dashboards) and One Vixio (navigation, search, user UX) Ensure More ❯

exciting space that is at the center of eCommerce AI applications, and the Product Marketer in this role is going to be expected to keep up with trends, research customer needs, refine positioning and product categorization to always be relevant in the market. As a Senior individual contributor reporting into the Director of Product Marketing, this is a highly … of the product, aligning its capabilities with market requirements. Support the Product Management team in defining and prioritizing the product roadmap Market Analysis and Positioning : Continuously analyze market trends, customer insights, and Mirakl deals to refine and enhance product positioning. Keep in touch with key analysts in our space by briefing them on our product suite’s capabilities and … evolution. Content and Messaging : Craft compelling narratives and marketing materials that highlight the unique value propositions of Mirakl’s solutions, such as blog articles, customer stories and more. Product Launch Leadership : Spearhead the launch strategy, planning and execution of new products and features withing scope, and ensure alignment across global markets Sales Enablement : Equip the sales and customer More ❯

of your connected life. We've been awarded the UK's best network for the last 10 years. It's central to our vision – to be the most personal customer-focused technology company in the UK. That means earning a place on customers' home screens by offering them more than ever before, whether that's helping their home run … we're going and what we're going to do. Want to join in? The Scope As a Service Designer, you will play a critical role in shaping impactful customer- and guide-centric solutions that seamlessly align with business goals and operational realities. By leveraging your expertise in user centred design and service innovation, you will drive the creation … of meaningful experiences that deliver value for both customers and the organization. You will provide impartial and objective assessments of customer and guide experiences, ensuring that gaps and opportunities are identified and addressed. This Service Designer role involves designing and delivering engaging customer and guide experiences as well as facilitating walkthroughs of those experiences for senior stakeholders, up More ❯

motivated individuals who display strong achievement orientation, intellectual curiosity, openness, resilience, diligence, and the ability to effectively marshal resources. We align our team to compete and differentiate based on customer intimacy, product and solution strength, and partnership orientation. The Interchange Solutions team is looking for Manager, Product Management to assure our flexible interchange solutions evolve with customer needs … management tools and support strategic initiatives for key accounts. Provide consultative support to partners and clients, helping them navigate operational challenges and unlock new opportunities. Translate market trends and customer insights into actionable product improvements. Lead cross-functional projects to launch new products and optimize existing ones. Support strategic accounts through implementation and ongoing technical guidance. Own and maintain … the ability to identify opportunities and solve problems proactively. Skilled in Excel, PowerPoint, and data tools such as Tableau/Power BI. Self-driven, collaborative, and passionate about delivering customer-centric solutions. Corporate Security Responsibility All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that More ❯

Nitro is a global SaaS leader for seamless digital document workflows, offering a suite of solutions for PDF, eSigning, identity verification and analytics supported by a best-in-class customer success and change management team. With more than 3 million licensed users and 13,000+ business customers across 157 countries, we serve 67% of the Fortune 500. How We … mentality, comfortable operating at a strategic level with senior stakeholders, but also rolling your sleeves up to dive into the tactics and execute as part of a team. A customer champion, obsessed with understanding user needs and delivering "aha!" moments. A data-driven thinker who thrives on win/loss analysis and user telemetry to inform product marketing strategy. … A skilled collaborator, comfortable working across teams (Product, Brand, Sales, Regional Marketing). A creative storyteller who can translate features into user-centric benefits and identify opportunities in the customer lifecycle in which to position them. What You'll Do Own the User Journey - From pre-launch buzz to retention strategies, ensure a smooth and delightful experience for Nitro More ❯

customers to assess performance and identify opportunities for growth. - Develop and implement sales strategies focused on profitable growth and margin management. - Collaborate with internal teams to provide feedback on customer insights and market trends, supporting product and marketing initiatives. - Monitor sales performance, maintain accurate records, and prepare regular reports and forecasts. What You Will Bring: - Bachelor's degree in … ideas clearly and persuasively. - Proficiency in CRM software, sales analytics tools, and Microsoft Office Suite. This role is pivotal in supporting the company's goals of driving growth, enhancing customer satisfaction, and maintaining its position as a leader in the door hardware industry's OEM ecosystem. You will be part of a forward-thinking organisation that values collaboration, innovation … and customer focus, contributing to an inspiring work environment. Location: This is a remote role based in the UK, offering flexibility and the opportunity to travel as needed. Interested?: If you're passionate about business development and are ready to take on this rewarding challenge as a Business Development Manager - North, don't miss out! Apply today and take More ❯

Who We Are C Space is the leader of Online Communities - having defined and redefined Online Communities for 25 years. We create vibrant hubs of customer insights and put our clients on a first-name basis with their customers. Now part of the Escalent Enterprise, along with Hall & Partners, this is a great time to join C Space due … development expertise and vision through the entire purchase funnel, successfully winning and developing new clients and buyers, resulting in sustained revenue growth. The BDD will be driving sales of insight communities for any of our industry sectors (i.e. Tech, Financial Services, Retail, FMCG). Responsibilities Works closely with the Director of Growth to refine targeting, share market insights, and … annual quotas - commissions based on a UK-specific target. Primarily these will be net revenue based, but you will also be accountable for consistently improving client coverage metrics and customer satisfaction across projects. In addition, the individual will be responsible for setting and achieving global sales targets. Qualifications Our clients are typically Fortune 500 and are sophisticated, capable, and More ❯

Senior Functional Consultant – D365 Customer Engagement (CE) £70,000 – £100,000 + Benefits UK-Wide | Hybrid | 3 Days Onsite (Nearest Office) We’re supporting a globally recognised consulting organisation who are in a period of significant expansion across their Dynamics 365 Customer Engagement practice. They are looking for a Senior Functional Consultant to play a key role in … to-market initiatives What They're Looking For: Strong experience delivering Dynamics 365 CE solutions in a consulting or partner environment Hands-on design and configuration experience across Sales, Customer Service, Customer Insights or CCaaS Confident leading customer workshops and explanation of solution options Experience guiding workstreams and working with cross-functional teams Comfortable engaging with C More ❯

develop and scale Taptap Send's supply side partnerships in Anglophone Africa and grow our userbase. You will be excited to manage every aspect of growth in said markets: customer acquisition and retention strategy, pricing, user research, product quality, customer experience, team development and coaching. You will have an acute "own it" mindset, equally obsessed with the experience … scaling sending and receiving markets across Anglophone Africa. Lead the team on the ground to execute within collaboratively aligned timelines Manage every aspect of growth across the sending countries: customer acquisition and retention strategy, pricing, user research, product quality, customer experience, team development and coaching Report to the executive leadership team on progress, insights and needs, leveraging operational … on ways to unlock growth, improve profitability and increase brand awareness Hire, inspire, develop and retain top, diverse talent Collaborate closely with both internal and external stakeholders including the Customer Service, Finance, Tech, Legal, Financial Crime, Compliance, People Ops and more Build trust-based relationships with diaspora communities and commercial partners in the Anglophone West Africa region to increase More ❯

work closely with Sales, Product, and Engineering teams to design and demonstrate technical solutions that drive business value. You’ll play a pivotal role in winning new business, enabling customer success, and shaping the evolution of our DevOps platform. Key Responsibilities Customer Engagement: Partner with enterprise customers to design, implement, and optimize DevOps and DevSecOps pipelines leveraging our … to educate customers and partners on best practices in DevOps, DevSecOps, and MLOps. Feedback & Influence: Collaborate with Product Management to shape product features and roadmap based on real-world customer insights. Market Representation: Represent the company at industry events, conferences, and webinars as a DevOps/DevSecOps subject matter expert. Required Skills & Experience 7+ years’ experience in a Solution … CKAD) are a plus. Why Join Us Work with industry-leading DevOps and DevSecOps technologies used by global enterprises. Collaborate with top-tier technical teams across engineering, product, and customer success. Be part of a high-impact, customer-facing role that shapes the digital transformation of major organizations. Hybrid work model based in the London area with opportunities More ❯

work closely with Sales, Product, and Engineering teams to design and demonstrate technical solutions that drive business value. You'll play a pivotal role in winning new business, enabling customer success, and shaping the evolution of our DevOps platform. Key Responsibilities Customer Engagement: Partner with enterprise customers to design, implement, and optimize DevOps and DevSecOps pipelines leveraging our … to educate customers and partners on best practices in DevOps, DevSecOps, and MLOps. Feedback & Influence: Collaborate with Product Management to shape product features and roadmap based on real-world customer insights. Market Representation: Represent the company at industry events, conferences, and webinars as a DevOps/DevSecOps subject matter expert. Required Skills & Experience 7+ years' experience in a Solution … CKAD) are a plus. Why Join Us Work with industry-leading DevOps and DevSecOps technologies used by global enterprises. Collaborate with top-tier technical teams across engineering, product, and customer success. Be part of a high-impact, customer-facing role that shapes the digital transformation of major organizations. Hybrid work model based in the London area with opportunities More ❯

FTC London (Hybrid – 1 day per week in office) We’re working with a fast-growing, consumer-facing tech business looking for a Data Science Manager to join their Customer Insights team on a 12-month fixed-term contract. There is potential for the role to become permanent, though this cannot be guaranteed. In this role, you’ll lead … a team of four data scientists focused on improving the customer experience across a dynamic online marketplace. You’ll work closely with teams across finance, shipping, and fraud, using data to uncover opportunities, optimise decision-making, and enhance how customers interact with the platform. The ideal candidate will combine hands-on technical skills with proven experience leading and developing … data science teams. You’ll be confident managing multiple stakeholders, driving insight generation, and ensuring the team’s work translates into measurable business impact. What you’ll be doing: Leading and mentoring a team of four data scientists. Delivering data science projects that support customer and marketplace initiatives. Applying advanced analytics and machine learning to areas such as More ❯

FTC London (Hybrid – 1 day per week in office) We’re working with a fast-growing, consumer-facing tech business looking for a Data Science Manager to join their Customer Insights team on a 12-month fixed-term contract. There is potential for the role to become permanent, though this cannot be guaranteed. In this role, you’ll lead … a team of four data scientists focused on improving the customer experience across a dynamic online marketplace. You’ll work closely with teams across finance, shipping, and fraud, using data to uncover opportunities, optimise decision-making, and enhance how customers interact with the platform. The ideal candidate will combine hands-on technical skills with proven experience leading and developing … data science teams. You’ll be confident managing multiple stakeholders, driving insight generation, and ensuring the team’s work translates into measurable business impact. What you’ll be doing: Leading and mentoring a team of four data scientists. Delivering data science projects that support customer and marketplace initiatives. Applying advanced analytics and machine learning to areas such as More ❯

Engage with technology executives, engineers, and stakeholders in pre-sales technical conversations and long-term relationship management. Design, develop, and oversee solutions to ensure successful deployment of Kosli, meeting customer control and audit requirements. Develop end user documentation, tutorials, blog posts, and videos explaining the capabilities of Kosli Provide product feedback to the engineering team, contributing to the product … roadmap with customer insights. Help shape Kosli's service offerings, including training and onboarding programs for new customers. Support marketing efforts through content creation, including blog posts, webinars, and live events. Collaborate in the Sales and Field Services Team to deliver exceptional customer service. You might be a great fit for this role if you have: Live in … AWS/Azure/GCP certifications, CISSP, CISM, or other security certifications are a plus Generous equity plan. Remote-first working environment with travel to our Oslo office and customer sites across Europe (London, Zurich, and more). Opportunity to work on innovative solutions with a passionate and driven team. If you are excited by the idea of transforming More ❯

across a fast-paced and growing digital portfolio. Partnering with teams across marketing, merchandising, CRM, and tech, this role will be at the heart of driving revenue, conversion, and customer experience. The successful Digital Trading Manager will be both analytical and hands-on, thriving in a trading-led environment where decisions are guided by data and customer insight. … Shopify, or ContentSquare to monitor performance and deliver optimisation strategies. Run trade meetings, presenting insights and actions to senior stakeholders. Manage site merchandising, product recommendations, and navigation to improve customer journeys. Brief UX/design and development teams on site improvements, testing, and functionality upgrades. Ensure digital platforms are fully prepared and trading-ready at all times. Monitor competitor … a similar role Strong commercial awareness with experience of delivering revenue and margin growth. Confident using analytics and trading dashboards to guide decisions. Skilled in site merchandising, CRO, and customer experience improvements. Familiarity with platforms such as Shopify Plus, Magento, or Salesforce Commerce Cloud. Excellent organisational skills, able to handle multiple priorities at pace. A clear communicator and influencer More ❯