176 to 200 of 246 Permanent Customer Insight Jobs

team - Employer of the Year Housing Heroes awards 2025 and one of LinkedIn's Top Companies 2024 We're looking for someone with working knowledge of Microsoft Dynamics 365 Customer Insights - Journeys (Real Time) to support our Dynamics 365 Sales and Marketing systems customers. You'll log, triage and resolve support tickets quickly, keeping the customers informed of progress … Process Flows within Dynamics you'll help design and implement new solutions with the guidance from the technical leads and solution architects. If you can identify, troubleshoot and resolve customer support calls, acting as the 3rd line of support, and when required train end users and produce relevant training material then we want to hear from you! With hybrid More ❯

team - Employer of the Year Housing Heroes awards 2025 and one of LinkedIn's Top Companies 2024 We're looking for someone with working knowledge of Microsoft Dynamics 365 Customer Insights - Journeys (Real Time) to support our Dynamics 365 Sales and Marketing systems customers. You'll log, triage and resolve support tickets quickly, keeping the customers informed of progress … Process Flows within Dynamics you'll help design and implement new solutions with the guidance from the technical leads and solution architects. If you can identify, troubleshoot and resolve customer support calls, acting as the 3rd line of support, and when required train end users and produce relevant training material then we want to hear from you! With hybrid More ❯

team - Employer of the Year Housing Heroes awards 2025 and one of LinkedIn's Top Companies 2024 We're looking for someone with working knowledge of Microsoft Dynamics 365 Customer Insights - Journeys (Real Time) to support our Dynamics 365 Sales and Marketing systems customers. You'll log, triage and resolve support tickets quickly, keeping the customers informed of progress … Process Flows within Dynamics you'll help design and implement new solutions with the guidance from the technical leads and solution architects. If you can identify, troubleshoot and resolve customer support calls, acting as the 3rd line of support, and when required train end users and produce relevant training material then we want to hear from you! With hybrid More ❯

into scalable Webflow solutions and implementation plans Provide technical guidance on architecture, integrations, and best practices Build reusable templates and artifacts to support adoption at scale Uncover and unblock customer opportunities through consultative support Surface product feedback and influence roadmap through Voice of Customer insights Enable internal teams with repeatable assets and technical resources Stay up to date … as a Senior Solutions Architect if you: Have 3-5 years of enterprise Webflow experience, building scalable, performant sites Understand Webflow 's CMS, hosting, extensibility, and how to translate customer needs into modular builds Are fluent in German or French with advanced proficiency in both spoken and written communications; Italian or Spanish is also preferred Have led post-sales … onboarding, implementation, and adoption efforts across diverse customer teams Are comfortable developing launch plans, resolving blockers, and collaborating across Sales, Customer Success, and Product Understand modern web practices including UX/UI, SEO, CRO, accessibility, and security Can effectively communicate technical concepts to non-technical stakeholders Stay curious and open to growth - actively building fluency in emerging technologies More ❯

cross-functional collaboration and consultative engagement, we work backwards from our customers' hardest challenges to drive integrated solutions that unlock transformational value. Our initial focus is on enabling joint customer success through the integrations with IBM Hybrid Cloud, Security and AI solutions. Over time, this team will define and deliver scalable field plays and reference architectures that span the … to market. You will operate at the intersection of technology and business, translating technical capabilities into value propositions, driving field enablement, and orchestrating go-to-market programs that accelerate customer adoption. In this role, you will: Drive Strategic GTM Motions: Define and lead comprehensive go-to-market strategies that commercialize technical solutions and showcase the business value of HashiCorp … and competitive positioning that resonates with enterprise decision-makers. Bridge Business and Technology: Work closely with Advanced Solutions Architects to ensure technical solutions are positioned effectively and address tangible customer business challenges. Orchestrate Field Enablement: Develop sales plays, market messaging, and customer-facing assets that equip field teams to effectively position and sell integrated solutions at scale. Drive More ❯

client acquisition, conversion, and retention-while keeping our premium and professional trader segments front and center. Key Responsibilities Strategic Planning & Execution- Translate 's global GTM strategy into a detailed, insight-driven UK roadmap aligned with regulatory and market-specific conditions. Define UK-specific marketing funnels, campaigns, and product positioning targeting affluent traders (e.g., Assertive Alex, Supreme Saadat segments). … Own the UK GTM calendar and drive integrated campaign execution across brand, CRM, paid media, PR, and partnerships. Market Research & Customer Insights: Conduct continuous market, competitor, and customer research to identify opportunities for growth, positioning, and product-market fit. Analyze UK clients trading behavior, segment performance, onboarding friction, and funnel leakage to optimize mid- and lower-funnel activities. … and compliance teams to ensure alignment and delivery of UK business goals. Work closely with the UK Managing Director and CMO to report performance metrics, budgets, timelines, and outcomes. Customer Experience & Retention: Lead initiatives to enhance onboarding UX (e.g., questionnaires, explainers, tooltips), loyalty programs, and premium member benefits. Identify and execute community-building opportunities such as webinars, local events More ❯

one of the world's most trusted providers of data quality and compliance solutions, is looking for an Application Support Analyst (Software Support Analyst) to join our fast-growing Customer Success team in London, UK. You will utilize your language, interpersonal, and analytical skills to build relationships with clients and troubleshoot tier I and II technical issues. About us … We are consistently named a Top Workplace, with a reputation for superior customer satisfaction and scalable solutions. Our product, FinScan, is used in over 60 countries to identify money laundering and terrorist financing threats, helping to keep everyone safer. What you will be doing As an Application Support Analyst, you will use problem-solving, communication, and SQL skills to … and system functionality, integrations, and feature adoption issues. Creating and developing SQL scripts and custom software processes. Collaborating with other teams to identify and resolve issues quickly and provide customer insights for bug fixes and new features. What makes this role interesting : You will encounter diverse challenges daily, enabling continuous skill growth. Opportunities include: Performing simple product installations, leading More ❯

ambitious, data-driven goals and KPIs, ensuring consistent measurement and optimization. Contribute to overall company strategy as a key member of the leadership team, representing the voice of the customer and market. Product Marketing & Market Leadership: Oversee and guide the development of compelling product positioning, messaging, and go-to-market strategies that clearly articulate Pactum's unique value proposition … and competitive differentiation. Direct the identification and refinement of Ideal Customer Profiles (ICPs) and target audiences, ensuring deep market understanding informs all strategies. Drive the narrative around autonomous negotiation, positioning Pactum as the undisputed leader and innovator in the space. Champion market intelligence, ensuring the organization has a deep understanding of the competitive landscape, industry trends, and customer … outbound campaigns, leveraging advanced ABM strategies, digital channels, events, and strategic partnerships. Own the global pipeline generation targets across all marketing-influenced channels, including inbound, SDR, AE, Alliances, and Customer Expansion. Drive continuous improvement through A/B testing, data analysis, and adoption of marketing automation best practices. Sales Enablement & Alignment: Develop and implement robust sales enablement programs that More ❯

that drive overall growth: top-of-funnel awareness, adoption, and retention. As a key member of the Consumer Product Marketing team, you will also influence product development by leveraging customer insights, market data, and competitive analysis to shape Kraken's consumer marketing strategies across equities and xStocks. The opportunity GTM Strategy & Execution: Develop and lead Kraken's Equities and … the full end-to-end campaign management process, from strategic planning to execution, across various channels (email, social, influencer, display, ATL). Consumer Lifecycle Marketing: Understand and optimize the customer journey, deploying engagement strategies that maximize LTV and retention. Product Positioning & Messaging: Translate complex financial products into compelling, easy-to-understand value propositions that resonate with diverse audiences. Cross … objectives. Performance Measurement: Define, track, and report on key product KPIs , including awareness, feature adoption (nMTU), and retention/LTV improvements. Thought Leadership: Serve as the voice of the customer , championing insights to inform product roadmaps and marketing initiatives. Skills you should HODL 6+ years of experience in Product Marketing Management (PMM), preferably in fintech, trading (crypto, equities, commodities More ❯

personal and professional development, adapting and evolving your approach as you progress through your career at Samsara Champion, role model, and embed Samsara's cultural principles (Obsess Over the Customer, Build for the Long Term, Growth Mindset) as we scale globally and across new offices Minimum requirements for the role: 5+ years in a product management role. History of … launching and scaling innovative products. Undergraduate degree in Computer Science preferred. MS, PhD, or MBA also preferred. Strong technical understanding, ability to establish credibility with engineers. Knack for gleaning customer insights from quantitative and qualitative data. Bias-to-action and hands-on experience delivering business results. You're not afraid to get your hands dirty. Excellent communication skills. Must More ❯

personal and professional development, adapting and evolving your approach as you progress through your career at Samsara Champion, role model, and embed Samsara's cultural principles (Obsess Over the Customer, Build for the Long Term, Growth Mindset) as we scale globally and across new offices Minimum requirements for the role: 5+ years in a product management role. History of … launching and scaling innovative products. Undergraduate degree in Computer Science preferred. MS, PhD, or MBA also preferred. Strong technical understanding, ability to establish credibility with engineers. Knack for gleaning customer insights from quantitative and qualitative data. Bias-to-action and hands-on experience delivering business results. You're not afraid to get your hands dirty. Excellent communication skills. Must More ❯

a thought leader to senior stakeholders within the NHS. Responsibilities Own and drive double digit NHS revenue targets, end responsible for 2 departments, covering both new business acquisition and customer retention Build and maintain senior-level relationships with NHS decision-markers, including Integrated Care Boards (ICBs), NHS Trusts, Primary Care Networks (PCNs) and other stakeholders Ensure a cohesive approach … high engagement at every level Internal collaboration: With Marketing to shape and execute NHS-specific campaigns, ensuring strong lead generation and brand positioning. With Product and Transformation to ensure customer insights directly influence product roadmap and future innovation. Identify and drive process improvements within any part of Skin Analytics that interacts with the NHS, ensuring efficiency and effectiveness Develop More ❯

s connected smart world with innovative technologies and borderless connectivity that simplify management, enhance security, optimize performance, and drive growth. We are looking for a strategic, data-driven, and customer-obsessed Director of Product Marketing to lead our product positioning, go-to-market strategies, and cross-functional alignment. You will play a critical role in shaping how our products … intelligence and market research to inform product strategy and marketing tactics. Own segmentation and targeting strategies to ensure marketing efforts reach the right audiences. Partner with Sales, Product, and Customer Success to align product strategy with business goals. Lead and grow a team of product marketers, providing mentorship and strategic guidance. Data & Analysis Leverage market data, customer insights … journey. Collaborate with demand generation teams on campaigns that drive awareness and adoption. Work closely with content and brand teams to ensure consistency across all channels and materials. Support customer advocacy efforts by capturing testimonials, use cases, and success stories. Cross-Functional Collaboration Enable Sales with training, battlecards, competitive positioning, and customer-facing assets. Partner with Product Management More ❯

Associate Director - Quantitative - Customer Insights & Experience This role is no longer available. Please click here to see all the roles we are currently working on. Our company combines advisory insight with cutting-edge technology to help a wide variety of companies place the Voice of their Customer at the heart of decision making. We employ a range … of agile mechanisms to capture, analyze, and socialize customer and employee feedback, including real-time programs, customer panels, pop-up communities, and snapshot studies. We offer a professional service, acting as an extension of our clients' teams. Using your research and client service skills, you will lead projects and client accounts, including kick-off meetings, project design, quality … assurance, and delivery of strategic outputs. You will manage and develop client relationships, aiming to bring customer experiences to life for your clients. With a quantitative background, you will thrive in a tech-enabled environment, supported by a highly capable, tech-savvy team. Our location offers the best of both worlds-close to trains and planes without the stress More ❯

We're looking for a Senior Back End Engineer to help build iwoca's new SME insurance venture from scratch. You'll design integrations with insurance partners, leverage rich customer data, and create seamless experiences that turn data into action. The company Imagine a world where every small business has the power to thrive. That's the world we … our insurance proposition end to end Designing and implementing integrations with third-party insurance APIs (brokers, MGAs, carriers) to generate and process high-intent leads Leveraging iwoca's sophisticated customer data models to pre-fill insurance journeys, intelligently route customer traffic, and improve conversion Collaborating closely with the Venture Lead, data scientists, and marketing to rapidly iterate and … optimise based on early customer insights Helping define the technical architecture and infrastructure for the venture, in collaboration with iwoca's core engineering teams Contributing to code quality, documentation, and best practices from the outset This is a unique opportunity to be part of a new business from day one, with the backing of an established fintech and the More ❯

team. As the sole provider of Salesforce DevOps rooted in true DevOps best practices, we're looking for a passionate individual who can translate complex technical features into compelling customer-centric stories, drive strategic product launches, and ultimately, accelerate our market leadership. We are particularly interested in candidates who have experience working with a diverse collection of products and … impactful sales collateral decks, product demos, competitive battle cards, and delivering effective training. Uncover Market Opportunities: Through thorough market research and competitive analysis, you will identify key market trends, customer needs, and opportunities for product growth, directly influencing product strategy and development. Optimise Marketing ROI: You will track and analyse the performance of product launches and product marketing-led … Functional Collaboration: You will work closely with product managers, sales, engineering, and other marketing team members, building strong relationships and ensuring seamless collaboration and execution of marketing plans. Champion Customer Insights: In partnership with product management you will work together to undertake customer research to shape positioning, messaging, and marketing strategies. You will ensure our products and marketing More ❯

team. As the sole provider of Salesforce DevOps rooted in true DevOps best practices, we're looking for a passionate individual who can translate complex technical features into compelling customer-centric stories, drive strategic product launches, and ultimately, accelerate our market leadership. We are particularly interested in candidates who have experience working with a diverse collection of products and … impactful sales collateral decks, product demos, competitive battle cards, and delivering effective training. Uncover Market Opportunities: Through thorough market research and competitive analysis, you will identify key market trends, customer needs, and opportunities for product growth, directly influencing product strategy and development. Optimise Marketing ROI: You will track and analyse the performance of product launches and product marketing-led … Functional Collaboration: You will work closely with product managers, sales, engineering, and other marketing team members, building strong relationships and ensuring seamless collaboration and execution of marketing plans. Champion Customer Insights: In partnership with product management you will work together to undertake customer research to shape positioning, messaging, and marketing strategies. You will ensure our products and marketing More ❯

team. As the sole provider of Salesforce DevOps rooted in true DevOps best practices, we're looking for a passionate individual who can translate complex technical features into compelling customer-centric stories, drive strategic product launches, and ultimately, accelerate our market leadership. We are particularly interested in candidates who have experience working with a diverse collection of products and … impactful sales collateral decks, product demos, competitive battle cards, and delivering effective training. Uncover Market Opportunities: Through thorough market research and competitive analysis, you will identify key market trends, customer needs, and opportunities for product growth, directly influencing product strategy and development. Optimise Marketing ROI: You will track and analyse the performance of product launches and product marketing-led … Functional Collaboration: You will work closely with product managers, sales, engineering, and other marketing team members, building strong relationships and ensuring seamless collaboration and execution of marketing plans. Champion Customer Insights: In partnership with product management you will work together to undertake customer research to shape positioning, messaging, and marketing strategies. You will ensure our products and marketing More ❯

in action? Follow us on We've just launched our Current Account and are looking for a Senior Product Manager to help continue to shape and build out the customer experience and features as it grows. We want to transform the Current Accounts space as we have already done with loans, savings, credit cards and car finance, tying together … opportunity for some serious career defining impact. This is a highly autonomous and high ownership role, strategising how we design and build on our core CA proposition and main customer experiences of Current Accounts (think how you apply for an account, view your main dashboard, and make transfers).Critical to this will be ensuring customers are excited by our … This team must ensure our customers are excited by our product Collaborate closely with the Lead Product Designer and design team to create an optimised and differentiated Current Account customer experience Problem solve with the engineers in your team on how to build solutions, helping them make the right trade-offs to ensure a speedy delivery of value and More ❯

Responsibilities You will lead, drive, and manage engagements to achieve revenue and consumption targets consistently. You will leverage best practices to guide customer strategy and future growth, expanding Azure usage by cultivating customer affinity with Microsoft programs and solutions that deliver impact, and establishing Microsoft as a leader. Provide feedback to Microsoft on customer development needs, blockers … or mitigation strategies. You will analyze customer usage versus needs to drive greater consumption of cloud and support services, using insights to recommend strategies that expand, retain, and optimize Azure consumption. You will apply technical knowledge and customer insights to develop modernized roadmaps, architect solutions to meet business and IT needs, and ensure technical viability and successful deployment … of new projects. You will conduct Architectural Design Sessions to create implementation plans aligned with customer business goals and technical environments. You will collaborate with other Digital Cloud Solution Architects and the Microsoft ecosystem to ensure proper deployment of Azure cloud solutions. You will engage closely with customers to meet or exceed team targets, manage customer progress in More ❯

the world's most trusted providers of best-of-breed data quality and compliance solutions is looking for a ApplicationSupport Analyst (Software Support Analyst)to join our fast growing Customer Success team in London, UK. You will gain satisfaction knowing that you are utilizing your language skills as well as your interpersonal and analytic skills to build relationships with … clients as well as troubleshoot and solve their tier I and II technical issues. Consistently named a Top Workplace ,we have a long-standing reputation for superior customer satisfactionand solutions that are fast, accurate, and scalable. FinScan, one of our most recognized products, is used by our clients in over 60 countries to identify potential money laundering and terrorist … Analysts regularly use problem-solving, communication, and SQL skills. You will combine knowledge of our products with your analytic and technical skills to providesuperior assistance and issue resolution to customer inquiries that arise by email or phone. The issues youhandle will vary from simple to the complex and multi-layered requiring: Analysis, investigation and trouble-shooting of software and More ❯

product positioning. Client Details The company is a medium-sized organisation within the technology sector, known for its innovative approach to delivering cutting-edge solutions. With a focus on customer satisfaction and product excellence, the company fosters a collaborative and forward-thinking environment. Description The key responsibilities for the Product Marketing Manager - IT/Tech Services role will include … Collaborate with cross-functional teams to align marketing efforts with product development. Create and manage marketing campaigns to drive product awareness and sales. Conduct market research to identify trends, customer needs, and opportunities for growth. Craft compelling product messaging and positioning to differentiate offerings in the Technology market. Analyse campaign performance and provide actionable insights to improve outcomes. Support … launching new IT products to UK markets. * Strong understanding of the IT Managed services market. * Strong understanding of product positioning and branding strategies. * Proficiency in analysing market trends and customer insights, and able to translate data into actionable insights. * Excellent communication and collaboration skills. * Ability to manage multiple projects and meet deadlines effectively. * Knowledge of digital marketing tools and More ❯

growth, adoption, and revenue. Craft Messaging & Positioning: Develop clear, compelling, and competitive value propositions that speak to global enterprises, financial institutions, and Web3 companies. Shape the Product Roadmap: Refine customer insights, track competitive trends, and engage closely with Product teams to influence innovation. Enable Global Sales Teams: Develop nuanced content and enablement strategies tailored for regions, buyer personas, and … market. Lead Product Launches: Develop strategies to bring new products and capabilities to market with precision and impact. Thought Leadership: Represent Fireblocks at industry events, webinars, analyst briefings, and customer engagements. Measure & Optimize Performance: Define KPIs, monitor adoption metrics, and refine strategies for continual market impact. What You'll Bring 7+ years of Product Marketing experience with a focus … ecosystem. Strategic & Tactical Agility : Entrepreneurial mindset with a track record of driving results through innovative strategies and flawless execution. Cross-Functional Influence : Proven ability to align Product, Sales, and Customer Success to deliver GTM excellence. Content Development : Strong writing, storytelling, and content creation skills to support marketing and enablement initiatives. Analytical Mindset : Ability to define success metrics and translate More ❯

Analyst Location: Manchester City Centre (hybrid, 3 days per-week onsite) Salary: £50,000 - £60,000 (DoE) Are you a detail-driven Product Analyst who thrives in a collaborative, customer-focused environment? We're working with an award-winning FinTech platform that has been established in the UK market for more than 25 years. You'll be joining a … Translating complex requirements into epics and user stories with clear acceptance criteria. Owning product backlogs, driving sprint goals and working closely with UX and development teams. Using KPIs and customer insights to shape product decisions and measure impact. Supporting business readiness, including process mapping and stakeholder demos. Requirements: Proven experience as a Product or Business Analyst in a digital More ❯

Analyst Location: Manchester City Centre (hybrid, 3 days per-week onsite) Salary: £50,000 - £60,000 (DoE) Are you a detail-driven Product Analyst who thrives in a collaborative, customer-focused environment? We're working with an award-winning FinTech platform that has been established in the UK market for more than 25 years. You'll be joining a … Translating complex requirements into epics and user stories with clear acceptance criteria. Owning product backlogs, driving sprint goals and working closely with UX and development teams. Using KPIs and customer insights to shape product decisions and measure impact. Supporting business readiness, including process mapping and stakeholder demos. Requirements: Proven experience as a Product or Business Analyst in a digital More ❯