326 to 350 of 594 Permanent Customer Insight Jobs

Product Manager - Digital

Hiring Organisation
Moneycorp
Location
London, UK
Employment Type
Full-time
journey as a global business. Your Next ChallengeThe Digital Product Manager will play a key role in shaping and delivering Moneycorp's digital customer experience, with primary responsibility for the evolution of the Client Portal and Mobile App. The role will be responsible for understanding customer needs, defining … Manager will manage products through the full lifecycle, from discovery and roadmap definition through to delivery, adoption and continuous improvement. While focused predominantly on customer-facing digital channels, the role will also support the development of Moneycorp's broader digital ecosystem, including API and Host-to-Host (H2H) capabilities ...

Product Analytics Manager

Hiring Organisation
Civica
Location
United Kingdom, UK
Employment Type
Full-time
actionable insights, driving decision-making across the organisation. This role will define and implement best practices, tools, and frameworks for data visualisation, reporting, and insight generation, enhancing data accessibility, user engagement and overall business impact. Data Visualisation will ensure effective delivery of data driven insights through scalable and intuitive … reporting mechanisms. This role will also be instrumental in identifying and addressing key data challenges, unlocking deeper customer insights, and expanding analytics capabilities to support strategic decision-making and product innovation, working with the Data Analytics team on product reporting. Additionally, this role will grow the company's data ...

Services Strategy and Project Manager

Hiring Organisation
Fortinet
Location
London, UK
Employment Type
Full-time
Antipolis, France 4 days per weekApplicants must have the right to work in UK OR FranceThe Global Service Portfolio department sits within the wider Customer Success and Support organization, which is responsible for enabling partners and end users to successfully deploy, adopt, and support Fortinet technologies. The Service Portfolio … analytical capability, and problem solving skills to drive improvements and ensure alignment with organizational goals. The Service Portfolio Project Manager contributes expertise across support, customer success, and professional services, shaping both, and delivering against short and long term service roadmaps. Success in this role depends on building strong cross ...

Senior PMM, Protection Platform - Growth & GTM Leader

Location
Greater London, England, United Kingdom
Manager to shape positioning, messaging and go-to-market plans for the Protection Platform. You will work across Product, Sales and Marketing to align customer insight with product value and differentiation. You will drive launches, enablement and market insights, helping to optimise adoption and commercial impact across ...

Hybrid Lead Data Scientist: Deep Learning for Underwriting

Location
Nottingham, England, United Kingdom
learning models for underwriting. You will drive the use of multi‐modal data and advanced neural networks to improve predictive power and deliver actionable customer insights. You will collaborate with business partners, mentor junior team members, and ensure production‐grade code and robust experimentation. #J-18808-Ljbffr ...

Senior Product Marketing Lead, Performance Cloud

Location
Guildford, England, United Kingdom
partnering with Product, Sales and Executive Leadership to translate complex capabilities into strong business value. You will guide a high-performing PMM team, drive customer insights, and ensure consistent messaging across touchpoints with a focus on differentiating our #J-18808-Ljbffr ...

Media Business Development Manager

Hiring Organisation
Benham
Location
Aintree, Lancashire, United Kingdom
Employment Type
Permanent
Salary
GBP 30,000 - 44,000 Annual
professionalism Experience Proven experience in B2B sales, preferably within the advertising sector Strong analysis skills with the ability to interpret market data and customer insights Excellent organisational skills with the ability to manage multiple accounts simultaneously Demonstrate success in meeting and exceeding sales targets Celebrating 30 years in industry ...

User Researcher

Hiring Organisation
Church International Ltd
Location
Birmingham, United Kingdom
Employment Type
Permanent
Salary
GBP 35,000 - 40,000 Annual
reporting) for both generative (participatory design) and evaluative (usability testing) research. You will be using a variety of user testing methodologies to reveal actionable customer insights.You will also be comfortable working with data, from gathering and analysis through to design and presentation. Key duties and responsibilities Carrying out user ...

Mid-Level Software Engineer

Hiring Organisation
Raydar
Location
Jersey City, New Jersey, United States
Employment Type
Permanent
Salary
USD Annual
reduce recurring incidents. • Deliver backend projects from requirements through implementation, testing, rollout, and monitoring. • Partner with senior and forward deployed engineers to turn customer insights into reliable product capabilities. Requirements What we're looking for • 2 to 5 years of backend software engineering experience and strong Python proficiency. • Experience ...

Mid-Level Software Engineer

Hiring Organisation
Raydar
Location
White Plains, New York, United States
Employment Type
Permanent
Salary
USD Annual
reduce recurring incidents. • Deliver backend projects from requirements through implementation, testing, rollout, and monitoring. • Partner with senior and forward deployed engineers to turn customer insights into reliable product capabilities. Requirements What we're looking for • 2 to 5 years of backend software engineering experience and strong Python proficiency. • Experience ...

VP Product Marketing Manager — Growth & GTM (Fintech)

Location
Greater London, England, United Kingdom
fast-paced, product-led environment. You will shape positioning, launches and adoption across the UK, partnering with Product, Brand and Commercial teams to turn customer insight into compelling market propositions. Location: London or Northampton. You will lead go-to-market activities, translate complex fintech capabilities into customer ...

Service Portfolio Manager

Location
Greater London, England, United Kingdom
days per week Applicants must have the right to work in UK OR France The Global Service Portfolio department sits within the wider Customer Success and Support organization, which is responsible for enabling partners and end users to successfully deploy, adopt, and support Fortinet technologies. The Service Portfolio team … Conduct market and competitive research to inform service strategy and identify opportunities. Ensure services are evaluated for strategic fit, financial viability, operational readiness, and customer value. Maintain the Service Portfolio and collaborate on the Service Catalogue with Service Owners. Service Development & Improvement Identify, evaluate, and lead initiatives that enhance ...

IT Director of Ecommerce Systems

Hiring Organisation
Eurofins
Location
London, UK
Employment Type
Full-time
teams, supply chain experts, and software engineering teams to define and execute enterprise-wide ecommerce vision and strategy across multiple business units, geographies, and customer segments. This role requires strong business and technical acumen, outstanding communication and leadership skills, and a proven track record of leading large-scale digital … effective planning, execution, and governance of software development efforts. Collaborate closely with engineering leads to ensure robust, secure, and maintainable system design and implementation. Customer Experience & Journey OptimizationDeep expertise in end-to-end ecommerce customer journey design, including acquisition, onboarding, ordering workflows, fulfillment, and post-purchase engagement. Proven ...

Customer Success Architect

Location
City of Westminster, England, United Kingdom
business processes, thereby making Amplitude an integral business partner. Serve as a trusted technical advisor for our customers. Gather, organize, and report trends and customer insights to optimize business processes, documentation, and services. Collaborate cross-functionally with teams like Amplitude's Product, Engineering, Platform Support, and Customer Success … should work". You are a solution- and execution-oriented individual with a dedication for getting things done., At least 5-8 years of customer-facing technical experience, with a demonstrated record of successfully engaging with enterprise accounts. Competent in programming languages and concepts that underpin modern ...

Assistant Vice President - Manager - Process Ownership & Business Transformation

Location
Greater London, England, United Kingdom
transforming how the world sees risk. As a global leader in ratings and integrated risk assessment, we're advancing AI to move from insight to action-enabling intelligence that not only understands complexity but responds to it. We decode risk to unlock opportunity, helping our clients navigate uncertainty with … partnership with Technology teams Develop and maintain a product vision and roadmap aligned with business priorities, clearly articulating trade-offs and strategic decisions Leverage customer insights, system data, and performance metrics to drive continuous improvement and challenge the status quo Identify and deploy AI-enabled tools and automation opportunities ...

Assistant Vice President- Manager-Business Process Transformation

Location
London, United Kingdom
Moodys is transforming how the world sees risk. As a global leader in ratings and integrated risk assessment, were advancing AI to move from insight to actionenabling intelligence that not only understands complexity but responds to it. We decode risk to unlock opportunity, helping our clients navigate uncertainty with … partnership with Technology teams Develop and maintain a product vision and roadmap aligned with business priorities, clearly articulating trade-offs and strategic decisions Leverage customer insights, system data, and performance metrics to drive continuous improvement and challenge the status quo Identify and deploy AI-enabled tools and automation opportunities ...

Assistant Vice President- Manager-Business Process Transformation

Hiring Organisation
Hackajob Ltd
Location
South West London, London, United Kingdom
Employment Type
Permanent
Moodys is transforming how the world sees risk. As a global leader in ratings and integrated risk assessment, were advancing AI to move from insight to actionenabling intelligence that not only understands complexity but responds to it. We decode risk to unlock opportunity, helping our clients navigate uncertainty with … partnership with Technology teams Develop and maintain a product vision and roadmap aligned with business priorities, clearly articulating trade-offs and strategic decisions Leverage customer insights, system data, and performance metrics to drive continuous improvement and challenge the status quo Identify and deploy AI-enabled tools and automation opportunities ...

Assistant Vice President - Manager - Process Ownership & Business Transformation

Hiring Organisation
Moody's
Location
Greater London, United Kingdom
Employment Type
Full Time
transforming how the world sees risk. As a global leader in ratings and integrated risk assessment, we’re advancing AI to move from insight to action—enabling intelligence that not only understands complexity but responds to it. We decode risk to unlock opportunity, helping our clients navigate uncertainty with … partnership with Technology teams Develop and maintain a product vision and roadmap aligned with business priorities, clearly articulating trade-offs and strategic decisions Leverage customer insights, system data, and performance metrics to drive continuous improvement and challenge the status quo Identify and deploy AI-enabled tools and automation opportunities ...

Senior CRM & Lifecycle Executive

Hiring Organisation
Triumph
Location
Hinckley, Leicestershire, East Midlands, United Kingdom
Employment Type
Permanent
Executive to plan, create and deliver data-led marketing campaigns. Using Microsoft Dynamics 365, youll build and deploy global email journeys that drive customer engagement, sales, re-engagement and win-back activity. Youll deliver CRM campaigns and automations from build to launch, while supporting communications for global markets … research projects and recall notices. Working with the Global CRM & Lifecycle Manager and CRM Assistant, you'll help deliver accurate, timely CRM communications, optimise customer journeys and identify new automation opportunities. This is a great opportunity for a proactive CRM professional to drive personalised customer experiences and measurable ...

Senior Customer Success Architect

Location
Greater London, England, United Kingdom
inclusion—one focused on psychological safety, empathy, and human connection that will allow employees of all backgrounds to thrive. We're looking for a Customer Success Architect to join our EMEA Customer Success team. You’d join a well established, collaborative team with people who have grown their … here at Amplitude. This is a pivotal role that sees you as the technical expert, brought in on the most complex and high priority customer engagements, at any point from implementation, adoption to renewal. The ideal candidate is an enthusiastic professional who thrives in a fast-paced environment ...

Product Marketing Lead - EMEA

Location
Greater London, England, United Kingdom
positioning and differentiators externally, and influencing our product and business roadmap. We sit at the intersection of Marketing & Demand Generation, Sales, Product, and Customer Success and revel in connecting all of these teams to drive the business forward. Research, analysis, curiosity, storytelling, and project management are just … business in EMEA tailored to the unique opportunities across the EMEA region Develop tailored messaging and positioning for EMEA based on market research and customer insights Partner with our EMEA growth team on the development and execution of targeted marketing campaigns, including tailored messaging and content that effectively engage ...

Senior Platform Owner - Customer Engagement

Location
Skipton, England, United Kingdom
Hours: 35 hours per week Closing Date: Sat, 19 Sept 2026 The Customer Engagement Platform (CEP) is one of Skipton’s most strategically important technology platforms. It underpins how colleagues understand member needs, deliver personalised support, manage cases and workflows, and automate processes across the Society. … Great Britain. Whatever your background or ambitions, we’ll help you grow, thrive, and shape a better future. Why This Role Matters The Customer Engagement Platform is the engine room of how Skipton understands, supports and communicates with its members. Powering Dynamics 365, Power Platform solutions, marketing automation, case ...

Head of Technology

Hiring Organisation
Ithika Recruitment Ltd
Location
Braintree, Essex, United Kingdom
Employment Type
Full-Time
Salary
£70,000 - £80,000 per annum
years? You'll join the Senior Leadership Team and take ownership of the technology strategy, from software, AI and data to systems, processes, customer insight and the development of the technology team. This is a role for someone who can see the big picture, challenge what's gone … Technology, Head of IT, CTO or similar Thinks strategically but isn't afraid to get into the detail Understands technology in a commercial and customer-focused context Can assess complex or legacy technology landscapes and create a clear direction Has a genuine interest in AI, data, software and emerging ...

Product Designer

Hiring Organisation
Propel
Location
London Area, United Kingdom
approach and helping establish what the longer-term design function could look like. It’s a very hands-on role, covering: 🔹 UX & interaction design 🔹 Customer discovery and research 🔹 Wireframing & prototyping 🔹 Designing new screens and experiences 🔹 Establishing design principles and best practice 🔹 Creating design guidelines/a design handbook 🔹 Usability … solution, prototype it, test it and — importantly — explain why they made the decisions they did. You'll need to be comfortable using evidence, customer insight, testing and data to influence stakeholders rather than relying purely on opinion. The ideal person will be: 🎯 A strong hands-on Product/ ...

Product Director - Billing & Pricing

Location
Greater London, England, United Kingdom
define and execute the global vision, strategy and roadmap for Billing, Pricing and Residual Payments products and experiences, delivering customer, commercial and operational outcomes. You’ll own the Billing product portfolio, simplifying and modernising how customers understand, manage and optimise the cost of accepting payments. You’ll lead … including pricing, fees, rebates, revenue-share arrangements and other financial benefits. You’ll drive the evolution of transaction-level fee reporting, billing transparency and customer self-service capabilities, reducing complexity and improving customer satisfaction. You’ll identify opportunities to transform Billing from a back-office capability into ...