51 to 75 of 569 Permanent Customer Insight Jobs

leading creative company that combines brand experience, customer experience, and commerce, creating connected brands to drive growth. VML is celebrated for its innovative and award-winning human-first work for clients including AstraZeneca, Colgate-Palmolive, Dell, Ford, Microsoft, Nestlé, The Coca-Cola Company, and Wendy's. … adoption of on of our key clients digital transformations. The opportunity As Lead Product Manager, you will be accountable for translating business and customer needs into a clear product strategy and measurable outcomes. You will lead cross-functional teams through discovery, development, launch and continuous improvement, while building alignment ...

living experience that supports wellbeing, community engagement, academic success, and personal development. The role will own resident satisfaction, Net Promoter Score (NPS), resident surveys, customer insight, complaints management, safeguarding, wellbeing initiatives, and ANUK compliance relating to resident experience. The post holder will act as the organisational lead … Develop wellbeing campaigns focused on mental health, financial wellbeing, loneliness, personal safety and community cohesion. Ensure staff understand safeguarding responsibilities and escalation procedures. Resident Insight, NPS & Survey Management Develop and manage the resident feedback strategy across the entire customer journey. Manage all resident satisfaction surveys including: Arrival surveys ...

within a well-established organisation. You will lead the data and insights strategy, influence commercial decision-making, and help drive growth through advanced analytics, customer intelligence, and marketing effectiveness. The Company They are a market-leading business that delivers essential services and solutions to organisations across multiple sectors. With … strong customer base and a commitment to innovation, they are investing in their data and analytics capabilities to improve decision-making and unlock new commercial opportunities. Data sits at the heart of their growth plans, making this a highly visible and influential leadership position. The Role You will ...

leadership position. The opportunity is to build an integrated Fraud Performance function that combines deep fraud and payments expertise, advanced analytics and executive-level customer advisory to deliver measurable improvements in customer fraud performance and outcomes. The business is investing in this capability as the fraud market increasingly … spanning Data Science, Fraud Analytics and Fraud Advisory Services. You will be responsible for defining how these teams operate together, establishing shared accountability for customer fraud performance and ensuring technical and analytical capabilities translate into meaningful customer and commercial outcomes. The role sits at the intersection of technology ...

working. Serving enterprise organisations across multiple industries, the business has built a strong reputation for helping customers make better, data-informed decisions. As customer expectations evolve, the organisation is investing heavily in intelligent automation, advanced analytics and AI-driven experiences that simplify complex workflows and unlock new commercial opportunities. … competitive advantage. You'll be joining a collaborative environment where Product, Design, Engineering and Commercial teams work closely together, decisions are driven by customer insight and experimentation is actively encouraged. The Impact You'll Have As Principal Product Manager, you'll own a significant area of the product ...

warehouse automation opportunities in FMCG industries. Working across Sales, Marketing, Product Management and other key functions, the Industry Lead will bring together industry insight, customer needs and market opportunities to shape compelling propositions and targeted go-to-market initiatives. The role will also influence portfolio priorities. The role … follows: Develop and execute Körber’s global FMCG market strategy, maintaining a comprehensive view of priority sub-segments, target accounts, markets, industry trends, customer needs and the operational pressures driving investment in warehouse automation. Build and continuously refine Körber’s value proposition for the FMCG sector within Warehouse Automation. ...

What You’ll Do Define the market and customer Develop a deep understanding of customer needs, buyer segments, market dynamics, and competitive alternatives. Translate customer and market insight into actionable recommendations for Product, Marketing, Sales, Customer Success, and leadership. Identify priority segments, use cases, buyer … journeys, and adoption paths for new and existing products. Partner with Product Management to bring the voice of the customer into roadmap discussions and align on what we build, for whom, and why. Shape the narrative Own messaging, positioning, and narrative development for complex technical products. Distill sophisticated product ...

potential of new technologies, including 5G, AI and the Internet of Things (IoT). To lead the analysis of end-to-end Vodafone Business customer sentiment and market insight, delivering strategic recommendations and driving cross-functional influence to significantly improve customer experience. The role holder will proactively … shape business decisions by leveraging deep analytical expertise and market intelligence. What you'll do Analyse end-to-end customer journeys and sentiment across all Vodafone Business touchpoints, identifying root causes of customer pain points and opportunities for transformation. Combine with trend analysis to produce meaningful opportunities ...

Remote (UK) | £90,000 - £110,000 + Bonus A high-impact leadership opportunity to shape how a growing B2B business uses data to drive customer acquisition, retention, and commercial growth. You'll lead the analytics function, develop a team, and provide the insights that influence marketing and business strategy. … established, multi-service organisation operating across several commercial sectors. Following significant growth and expansion, they are investing heavily in data and analytics to improve customer targeting, campaign performance, and decision-making across the business. The Role Lead and develop a team of analysts Define the marketing analytics and customer ...

Beyond the Expected means asking thoughtful questions, anticipating needs, bringing clarity to complexity and solving problems proactively. Our culture is built on partnership, innovation, customer focus, humility and teamwork. If that sounds like you, Bedford will feel like home. Role Opportunity To proactively create, shape and win opportunities … curiosity, market engagement and world-class solution storytelling. The role is accountable for identifying where Anaplan can create value, building demand across Bedford’s customer base and target market, and converting that demand into high-quality sales opportunities. This is not a reactive pre-sales role that waits ...

Description Job Role: AI & Agentic Technical Delivery Lead (Customer) Team: Song AI & Data - AI & Modelling Craft, UK&I Location: London/Manchester Career Level: Senior Manager (L6) We Are Accenture Song accelerates growth and value for our clients through sustained customer relevance. Our capabilities span ideation to execution …/about/accenture-song-index The Team Within Accenture Song sits AI & Data, the practice that builds the data‐led intelligence behind the customer work. Song AI & Data helps organisations unlock value from data, analytics and AI by creating more relevant, personalised and effective customer experiences. ...

decisions. Working in partnership with Product Managers who own the strategy, roadmap, and execution of individual product lines, this role brings a portfolio-wide customer, fraud-domain, and commercial lens to determine where Outseer can create the greatest customer and business value. The role does … market. The Commercial Product Management Director owns the strategic thread connecting product innovation to commercial success, ensuring capabilities entering the portfolio address clearly defined customer problems, have compelling and differentiated value propositions, are supported by validated use cases and evidence-based claims, and have the commercial assets required ...

OneAdvanced The Principal Product Manager is a senior individual contributor within the product management function, accountable for defining and delivering the long-term product, customer, commercial, and technology strategy across a portfolio of products, business domains, or product ecosystems. The role is responsible for shaping investment priorities, product direction … influencing business strategy, product operating models, AI adoption, governance frameworks, and cross-functional decision making. Working across executive leadership, engineering, design, commercial, legal, and customer communities, the role ensures the portfolio delivers sustainable commercial growth, market differentiation, customer value, and strategic advantage. What You Will Do Maintain payroll ...

minded, comfortable discussing modern web technologies and able to translate business requirements into successful digital solutions. You'll take ownership of the website roadmap, customer experience, content management and digital performance, ensuring our website continues to deliver measurable value to both our customers and the business. Key Responsibilities … with Business Systems to define, prioritise and deliver new website functionality. Manage the website roadmap and coordinate releases. Monitor website performance, SEO, analytics and customer journeys. Identify opportunities to improve customer experience, engagement and conversion. Coordinate User Acceptance Testing (UAT) for new functionality. Manage relationships with third-party ...

Remote-first in the UK – 2x days a month in the office If you’re a strategic CRO professional who enjoys owning the full customer journey, building experimentation roadmaps and turning insight into measurable commercial growth, this could be an excellent opportunity to make a real impact across … multiple brands and markets! The Company A leading, multi-award-winning travel insurance group is continuing to invest in its digital customer experience and optimisation capabilities. The group operates several well-established travel insurance brands across the UK, Ireland and Australia, with further international expansion planned. Its flagship brand ...

Senior UX Designer, you will combine strategic UX thinking with hands-on design craft, leading the end-to-end experience from research and insight through user flows, wireframes, prototypes and high-fidelity UI. You will help define global UX principles while ensuring experiences are grounded in customer needs … This is an opportunity to help set the UX standard for a growing global ecommerce business while remaining close to the craft and measurable customer experience. RESPONSIBILITIES UX Design & Delivery Lead the end-to-end UX design process, from discovery and research through user flows, wireframes, prototypes, high-fidelity ...

design product features that millions of people love. We're looking for a Principal Product Designer to help shape the future of our customer experience. This is a rare opportunity to influence the direction of our product beyond individual features, solving the biggest customer challenges across multiple journeys … shared vision, we'd love to hear from you. Key Responsibilities Lead the design of Moonpig's most strategic, complex and high-impact customer experiences across multiple product areas. Shape end-to-end customer journeys that connect user needs, business priorities and technical considerations. Move confidently between strategic ...

Role: Lead AI Solution Architect (Customer)Team: Song AI & Data – AI & Modelling Craft, UK&ILocation: London/ManchesterCareer Level: Manager (L7)We AreAccenture Song accelerates growth and value for our clients through sustained customer relevance. Our capabilities span ideation to execution: growth, product and experience design; technology … imagination, technology and intelligence. Visit us at: The TeamWithin Accenture Song sits AI & Data, the practice that builds the data-led intelligence behind the customer work. Song AI & Data helps organisations unlock value from data, analytics and AI by creating more relevant, personalised and effective customer experiences. ...

Role: Lead AI Solution Architect (Customer)Team: Song AI & Data – AI & Modelling Craft, UK&ILocation: London/ManchesterCareer Level: Manager (L7)We AreAccenture Song accelerates growth and value for our clients through sustained customer relevance. Our capabilities span ideation to execution: growth, product and experience design; technology … imagination, technology and intelligence. Visit us at: The TeamWithin Accenture Song sits AI & Data, the practice that builds the data-led intelligence behind the customer work. Song AI & Data helps organisations unlock value from data, analytics and AI by creating more relevant, personalised and effective customer experiences. ...

transforming how energy retailers operate, innovate and manage at scale. We help retailers lower operating costs, improve billing accuracy for consumers, and enhance customer experience through automation and AI‐driven insight, all underpinned by modern, cloud‐native architecture. ENSEK is at an exciting inflection point as we scale … build trust with finance professionals while delivering valuable, scalable software solutions. Key responsibilities: Own the strategy, vision and roadmap for Financial Assurance, using customer insight, commercial input and product data to continuously evolve priorities. Write high-quality product specifications and requirements that engineering teams can build from with ...

About the Role We are seeking a Customer Success Director – Corporate Lending to lead customer success outcomes across a portfolio of strategic customers using solutions including Loan IQ, Trade, and Corporate Channels. This role is responsible for driving customer adoption, retention, renewal readiness, and long‐term value … trusted advisor to customers and a key partner across Sales, Product, Professional Services, and Support teams. The successful candidate will combine strong customer relationship management, commercial acumen, and domain expertise in lending or financial services to ensure customers achieve their business objectives and maximize the value of their Finastra ...

disciplined and commercially focused product capability to ensure its trading platforms, tools, and services remain competitive, scalable, and aligned with both regulatory expectations and customer needs. Role Purpose The Product Manager will work closely with the Managing Director to shape and structure the firm’s end-to-end product … vision, governance framework, and delivery discipline. This role is responsible for ensuring that the firm’s product offering is: Commercially viable Customer-centric Regulator-ready Technically scalable Built with long-term architectural discipline You will bring structure, commercial clarity, and disciplined product thinking to the organisation, helping establish ...

pensions with us. With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers! We’re not about selling products - we want to solve problems … role for someone excited by the challenge of growing an established proposition at home while shaping how it succeeds in new markets; understanding local customer needs, refining the proposition, and helping build the foundations for Monzo to win internationally. Wealth is building the future of how people grow their ...

Service Manager A strong opportunity for an experienced IT service management professional and people leader to shape customer-focused IT services, build trusted stakeholder relationships and lead continuous service improvement across a complex organisation. If youve also worked in the following roles, wed also like to hear from … Business Partner, Service Management Lead, ITSM Lead, IT Operations Manager, Technology Service Manager This role is officially known in the organisation as an IT Customer Service Manager Successful candidates can expect a Civil Service Pension with an employer contribution of 28.97%. SALARY: £47,084 per annum + Generous ...

Service Manager A strong opportunity for an experienced IT service management professional and people leader to shape customer-focused IT services, build trusted stakeholder relationships and lead continuous service improvement across a complex organisation. If you’ve also worked in the following roles, we’d also like to hear … Business Partner, Service Management Lead, ITSM Lead, IT Operations Manager, Technology Service Manager This role is officially known in the organisation as an IT Customer Service Manager Successful candidates can expect a Civil Service Pension with an employer contribution of 28.97%. SALARY £47,084 per annum + Generous ...