51 to 75 of 141 Permanent Customer Insight Jobs

business to scale. This includes the business and operational support systems (BSS/OSS), the API and integration layer and data architecture that supports customer activation, service assurance, billing, field operations and wholesale enablement. The role ensures all platforms are scalable, modular and interoperable, enabling seamless workflows between commercial … aligned with network growth, service models and business strategy. API & Systems Integration • Own the API strategy and integration layer connecting BSS, OSS, Network Monitoring, Customer/Wholesale portals and Data platforms. • Define API standards, governance, security and lifecycle control. • Drive workflow automation to reduce manual provisioning and service handling. ...

governance. Introduce consistent frameworks and templates that improve how product work is defined, communicated, and understood across the organisation. Lead product discovery through deep customer insight, market analysis, and evidence‐driven validation of new opportunities. Shape solutions collaboratively with engineering and leadership to ensure they are valuable … effective delivery by defining problems clearly, maintaining a healthy backlog, supporting engineering throughout development, and measuring real‐world outcomes. Engage stakeholders and champion the customer by communicating plans clearly, synthesising input across teams, and using data and KPIs to guide continuous improvement. Skills and Experience 3+ years of product ...

data analysis skills required by a SaaS software platform. In this role you’ll operate at the centre of delivery, translating stakeholder input and customer insight into structured backlog items that engineering can build with clarity and pace. You’ll work closely with Product, Engineering, Customer Success … tasks simultaneously Curiosity, self-starter mindset and confidence to ask clarifying questions Agile concepts and sprint-based workflows Candidates with Product management exposure from Customer Success, Development, QA, Implementation, Operations or similar software backgrounds will also be considored If you're an ambitious Junior Product Manager looking ...

looking for a UX Designer to shape the end-to-end experience of the Connect platform. You’ll work with product, engineering, customer insight and architecture – designing intuitive workflows that make complex identity and access processes feel simple for frontline teams. This is a hands‐on, high‐impact … feasible, scalable, and implemented with quality. Contribute to the evolution of the Connect design system and ensure consistency across the platform. Work closely with customer success and consulting teams to understand real-world usage and pain points. User research and insights Conduct user interviews, usability tests, and feedback sessions ...

will establish MHR as a competitive global payroll provider by delivering reliable US and Ireland payroll capability and enabling international expansion. Through strong prioritisation, customer insight, and performance data, you will drive continuous improvement, scalability, and commercial growth while building a high-performance product culture. Skills: Global payroll ...

enterprise AI, data platforms, cloud ecosystems, and digital transformation challenges. Network within key strategic accounts and technology partners. Strong analytical skills to use customer insights for go-to-market strategy refinement. For a confidential chat today apply via Linked In or email me via b.lockett@huxley.com ...

cross-functional product teams, ensuring focus on the highest-impact problems and outcomes Drive strong product discovery, experimentation, and prioritisation practices, using data and customer insights to inform decisions Partner closely with senior leaders across Product, Engineering, Design, Data, and the business to align strategy, delivery, and execution ...

vision, strategy, and delivery of our data products. This is a high-impact role, leading cross-functional teams to translate strategic objectives into innovative, insight-driven solutions that deliver measurable value across the business. Equal Opportunity Statement We are committed to fostering and promoting an inclusive professional environment … product roadmaps that provide clarity and focus for delivery teams. Product Development Lead cross-functional collaboration with engineering, design, data science, data governance, marketing, customer success, and sales to deliver high-quality data products. Define product requirements, user stories, and acceptance criteria, and oversee development to ensure timely delivery ...

Customer Success Manager £50,000 Basic + OTC | SaaS Manchester - Hybrid Join a fast-growing SaaS company as their Customer Success Manager, you’ll be the trusted advisor for your customers, helping them unlock the full potential of this innovative platform. From seamless onboarding to driving adoption, coaching … this role is all about building strong partnerships. It's about more than support—it's about fostering growth, identifying opportunities, and delivering exceptional customer experiences. Key Responsibilities Customer Success & Account Management Build and maintain strong, long-term relationships with customers, ensuring they receive an outstanding experience ...

seeking a S enior Insight Analytics Lead to join the expanding analytics team. This is a pivotal role where you'll drive growth through data-driven decision making across the organisation, working closely with senior leadership to optimise performance and maximise growth opportunities. Senior Insight Analytics Lead Manchester … risks that drive strategic growth initiatives Partner with senior stakeholders across multiple departments to provide analytical support and expertise for growth optimisation Proactively identify customer improvement opportunities through data analysis and customer insights Transform complex data into clear, actionable recommendations for senior leadership Validate business hypotheses through rigorous ...

senior leadership. Market & Stakeholder Engagement Collaborate cross-functionally with marketing, delivery, and leadership teams to align messaging and execution. Use market intelligence and customer insight to influence service development and positioning. Maintain strong executive-level relationships with partners and customers. Candidate Requirements Proven experience managing AWS partners, ideally ...

e.g., Clarity, Jira) Strong financial management and project governance skills Strategic thinker with the ability to identify challenges and develop solutions through market and customer insight as well as commercial awareness Possess strong influencing and collaboration skills, building relationships with stakeholders both internally and through our third parties ...

Technology, you will be responsible for ensuring TMS data assets and management information are accurate, secure, and strategically leveraged to support operational performance, customer insight, and business growth. Working closely with the Digital Enablement Lead and key stakeholders across TMS and the wider DS Smith Group, you will ...

product life cycle and how the right infrastructure products and tooling enable other teams. Strong analytical thinking and the ability to use data and customer insights to inform decisions and inspire new thinking. Extensive experience working with agile methodologies, leading cross-functional teams of engineers. What ...

product life cycle and how the right infrastructure products and tooling enable other teams. Strong analytical thinking and the ability to use data and customer insights to inform decisions and inspire new thinking. Extensive experience working with agile methodologies, leading cross-functional teams of engineers. What ...

content and services millions of people love. And we do it all right here at Sky. As a Product Design Manager in our digital customer experience team, you'll own the creation of world-class customer experiences and deliver transformative solutions across and the My Sky app . … lead Agile teams, drive design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll support CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging ...

content and services millions of people love. And we do it all right here at Sky. As a Product Design Manager in our digital customer experience team, you'll own the creation of world-class customer experiences and deliver transformative solutions across and the My Sky app . … lead Agile teams, drive design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll support CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging ...

content and services millions of people love. And we do it all right here at Sky. As a Product Design Manager in our digital customer experience team, you'll own the creation of world-class customer experiences and deliver transformative solutions across and the My Sky app . … lead Agile teams, drive design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll support CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging ...

content and services millions of people love. And we do it all right here at Sky. As a Product Design Manager in our digital customer experience team, you'll own the creation of world-class customer experiences and deliver transformative solutions across and the My Sky app . … lead Agile teams, drive design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll support CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging ...

content and services millions of people love. And we do it all right here at Sky. As a Product Design Manager in our digital customer experience team, you'll own the creation of world-class customer experiences and deliver transformative solutions across and the My Sky app . … lead Agile teams, drive design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll support CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging ...

content and services millions of people love. And we do it all right here at Sky. As a Product Design Manager in our digital customer experience team, you'll own the creation of world-class customer experiences and deliver transformative solutions across and the My Sky app . … lead Agile teams, drive design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll support CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging ...

content and services millions of people love. And we do it all right here at Sky. As a Product Design Manager in our digital customer experience team, you'll own the creation of world-class customer experiences and deliver transformative solutions across and the My Sky app . … lead Agile teams, drive design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll support CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging ...

content and services millions of people love. And we do it all right here at Sky. As a Product Design Manager in our digital customer experience team, you'll own the creation of world-class customer experiences and deliver transformative solutions across and the My Sky app . … lead Agile teams, drive design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll support CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging ...

content and services millions of people love. And we do it all right here at Sky. As a Product Design Manager in our digital customer experience team, you'll own the creation of world-class customer experiences and deliver transformative solutions across and the My Sky app . … lead Agile teams, drive design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll support CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging ...

allow our users to interact seamlessly with LLMs and conversational agents. Product Thinking: Work directly with the founders to define the roadmap and turn customer insights into production-ready features. Workflow Optimization: Support our AI-led procurement engine with high-quality data integration and scalable workflows. User Experience: Ensure ...