51 to 75 of 130 Permanent Customer Insight Jobs

product life cycle and how the right infrastructure products and tooling enable other teams. Strong analytical thinking and the ability to use data and customer insights to inform decisions and inspire new thinking. Extensive experience working with agile methodologies, leading cross-functional teams of engineers. What ...

product life cycle and how the right infrastructure products and tooling enable other teams. Strong analytical thinking and the ability to use data and customer insights to inform decisions and inspire new thinking. Extensive experience working with agile methodologies, leading cross-functional teams of engineers. What ...

partnering closely with Sales, Marketing, Support, Tech, and UX under a single-threaded leader. This creates rapid feedback loops and allows you to turn customer insights into shipped products. Key job responsibilities As a key member of our team you'll: - Scope, design, build and launch products and features ...

Managing complex sales cycles with six-figure deal values and clear land-and-expand potential Leading deals from discovery through to close, linking customer problems to commercial outcomes Cross-functional collaboration & execution Working closely with leadership and internal teams throughout the sales process Bringing customer insight back ...

high-performing product team, shaping the end-to-end product lifecycle from concept through to optimisation and retirement. Acting as the voice of the customer, you will work closely with colleagues across sales, technology, operations and finance to bring new products to market, simplify what already exists and drive … sustainable growth. Your leadership will be instrumental in turning customer insight into scalable, commercially successful solutions. Who we are Our new B2B venture. By bringing Virgin Media O2 Business and Daisy together, we're creating a focused, digital-first B2B business serving customers across small, medium, and large ...

Customer Insights Analyst £45,000 - £50,000 + bonus + strong pension Hybrid - West Midlands (1x day per week) This is an opportunity to join a growing customer analytics function at a pivotal time, where data plays a central role in shaping customer communications and commercial decision … technical expertise with real business impact across multiple product areas. The Company They are a well-established UK financial services organisation with a strong customer-first culture and a reputation for high-quality service. Data and analytics are a strategic priority, with ongoing investment in modern platforms, tools ...

Global Aviation Intelligence Cirium is at a defining moment in its evolution. As the world's most trusted provider of aviation analytics and insight, we are making bold investments in a multi‐year growth strategy-strengthening our market leadership, accelerating innovation, and expanding the value we deliver across … Data and VP Technology as well as the wider Leadership team and RELX partners, you will define a clear, product strategy anchored in customer and market needs. This is a high‐impact role at the centre of decision‐making in a globally recognised aviation data and analytics business ...

Technology, you will be responsible for ensuring TMS data assets and management information are accurate, secure, and strategically leveraged to support operational performance, customer insight, and business growth. Working closely with the Digital Enablement Lead and key stakeholders across TMS and the wider DS Smith Group, you will ...

high-quality demos and maintain rigorous forecasting discipline Consistently exceed quarterly revenue commitments while protecting deal velocity Influence product and GTM direction based on customer insights Maintain meticulous CRM hygiene and operate with a data-driven mindset Requirements 5+ years selling SaaS solutions, ideally involving layered enterprise buying groups ...

high-quality demos and maintain rigorous forecasting discipline Consistently exceed quarterly revenue commitments while protecting deal velocity Influence product and GTM direction based on customer insights Maintain meticulous CRM hygiene and operate with a data-driven mindset Requirements 5+ years selling SaaS solutions, ideally involving layered enterprise buying groups ...

solutions Deliver performance insights and strategic account reviews Identify and develop new commercial opportunities across key agency groups and major new homes developments. Provide customer insight to inform product development and strategy Collaborate closely with Product, Marketing and Commercial teams Support Regional Account Managers in managing relationships with … organisations. What Were Looking For 5+ years experience in key account management or strategic sales roles Proven track record of managing and growing large customer accounts Strong negotiation and relationship management skills Comfortable working with senior stakeholders and complex organisations Strategic thinker with strong commercial awareness Proven experience applying ...

Customer Success Manager Adele Carr Recruitment is delighted to be partnering with a forward-thinking organisation to recruit a Customer Success Manager. This is an exciting opportunity to join a growing business where you will play a key role in building strong partner relationships and ensuring customers gain … very flexible working model where a minimum of 1 day onsite work is required near Chester. This role sits at the heart of the customer experience, managing relationships with partners including law firms, estate agents, lenders and suppliers, helping them successfully onboard, adopt new features, and maximise long-term ...

Customer Success Advisor Location: Gateshead, Tyne and Wear Salary: £25,000 benefits Hours: Full time, office-based (1 day WFH available after 6 months) About the Company We're partnering with a fast-growing organisation within the UK's education technology sector. They are known for delivering innovative digital … collaborative environment where employees are encouraged to develop and contribute to continuous improvement. The Opportunity This is a great opportunity to join an established Customer Success team in a role focused on customer support, account coordination, and administration. As a Customer Success Advisor, you'll ensure customers ...

business function with an exciting future and to directly influence outcomes in key European markets. Key Responsibilites Commercial Insights & Strategy Proactively generate insights on customer behaviour, retention, churn, and lifetime value, identifying patterns and opportunities that improve the member journey and drive revenue growth. Deliver deep-dive analyses … scalable data products. Partner with central BI teams to align on standards, ensure quality, and share best practice in modelling and data governance. Product & Customer Insights Act as the analytical partner for the NCE product and CX teams, leveraging data to improve customer experience and influence product strategy. ...

candidate will work closely with data architects, business analysts, and cross-functional teams to build scalable and efficient data solutions supporting network analytics, customer insights, billing systems, and telecom OSS/BSS workflows. ...

/she designs and implements new business and operating models and brings to life the organizations of the future. He/she develops customer insights, organizational knowledge and market perspectives. Job Description - Grade Specific He/she is developing a specialization within a specific domain of expertise or industry. ...

sourcing standards, and ongoing performance management. Establish and manage product testing protocols, inspections, and relationships with global test laboratories Drive continuous improvement through data, customer insights, and performance metrics. Lead root cause analysis and corrective actions for quality or safety issues. Identify and deliver ROI improvements through smarter processes ...

everywhere. More about our mission and what we offer . About the Role We're looking for an exceptional leader to drive world-class customer care for Wise's highest-value customers. In this role, you'll establish and lead a global support structure that delivers extreme operational excellence … ensuring consistent SLA adherence across all regions while meeting regulatory requirements. Success means balancing customer resolution, speed, retention, revenue growth, and product adoption—all while keeping the customer at the heart of every decision. Key Responsibilities Commercial Excellence Transform service into a revenue engine through insight ...

Capital One and are looking for someone excited to build managed compute solutions at scale. This role advocates for the needs of the customer to inform the platform roadmap ensuring the capabilities being delivered are aligned with the intended business outcomes. You will be responsible for feature definition … with tech teams to deliver platform features. The ideal candidate for this role is passionate about technology and deeply empathizes with internal and external customer needs. They are comfortable in conversation with engineering teams as well as stakeholders ranging from data scientists to senior leaders. Successful candidates will also ...

Capital One and are looking for someone excited to build managed compute solutions at scale. This role advocates for the needs of the customer to inform the platform roadmap ensuring the capabilities being delivered are aligned with the intended business outcomes. You will be responsible for feature definition … with tech teams to deliver platform features. The ideal candidate for this role is passionate about technology and deeply empathizes with internal and external customer needs. They are comfortable in conversation with engineering teams as well as stakeholders ranging from data scientists to senior leaders. Successful candidates will also ...

product managers, driving AI-driven initiatives, and leveraging extensive experience in ERP financial systems to ensure the product meets market demands and exceeds customer expectations. The Senior Product Manager will work closely with engineering, sales, marketing, and support teams to achieve revenue and customer satisfaction goals, aligning with … Accounts Receivable Automation solution. Translate product strategy into actionable product roadmaps. AI-Driven Product Development Integrate AI technologies to enhance product capabilities and customer experience. Stay updated with AI advancements and incorporate relevant innovations into the product. Market and Customer Insights Conduct market research and customer interviews ...

product managers, driving AI-driven initiatives, and leveraging extensive experience in ERP financial systems to ensure the product meets market demands and exceeds customer expectations. The Senior Product Manager will work closely with engineering, sales, marketing, and support teams to achieve revenue and customer satisfaction goals, aligning with … Accounts Receivable Automation solution. Translate product strategy into actionable product roadmaps. AI-Driven Product Development Integrate AI technologies to enhance product capabilities and customer experience. Stay updated with AI advancements and incorporate relevant innovations into the product. Market and Customer Insights Conduct market research and customer interviews ...

## Job DescriptionAt Zendesk, we’re revolutionising what’s possible in Customer Experience (CX) and Employee Service (ES). Every interaction becomes impactful through our unified Resolution Platform, powered by best-in-class AI, data, and transformative cloud technologies.We’re leading the charge against outdated contact center solutions, helping … transform operations and deliver measurable business value. Your expertise and influence will empower leading brands to unlock the full potential of Zendesk and elevate customer experience at every touchpoint.**What You’ll Be Doing:*** **Lead strategic solution design:** Partner with Sales to architect transformative, AI-powered customer experience ...

marketplace. Create and launch high-impact GTM campaigns, partnering with sales, product, and data teams. Define product roadmaps with Product Managers using customer insights and commercial goals. Plan and manage budgets for growth marketing activities, working closely with finance and performance teams. Own campaign performance tracking, providing actionable insights … skills. Highly proactive and organised, with the ability to manage competing priorities. Strong collaborator with exceptional communication skills. Results-oriented with a passion for customer-centric marketing. What You’ll Get 24 days annual leave (plus your birthday off!) → Increases by 1 day annually after 3 years ...

usability testing sessions). Design, script and analyse quantitative surveys, manage qualitative/quantitative research projects such as proposition development, visual identity and customer experience mapping. Present findings, recommendations and customer insights to senior decision makers. Help deliver a consistent user experience across a broad range of digital ...