51 to 75 of 249 Permanent Customer Insight Jobs

are now hiring an Analytics Manager professional to shape and drive their analytics function. The Role As the Analytics Manager , you will be the go-to person for data insight delivery across both client-facing and internal operational reporting. You’ll work closely with the product and data teams to improve the platform's performance, enhance reporting processes, and … guide the future of customer insight delivery, with plans to build a live portal within the next 12–18 months. You’ll also play a key leadership role, mentoring and growing a small team of analysts, while remaining hands-on in SQL, Python, and dbt. Your day to day: Own and deliver customer-facing reports that provide … insight into insurance risk and matching decisions Act as the principal point of contact for any client queries on data, portfolio insights, or platform performance Develop and maintain operational dashboards and reports to support internal teams Collaborate with the Product team to enhance the platform’s data services, including planning for a live, self-serve portal (Metabase) Lead, mentor More ❯

where we're headed. Owning the end-to-end user experience - mapping journeys, identifying opportunities for improvement, and shaping holistic solutions that balance user needs with business goals. Championing customer insight - defining how and when we learn from users, leading research initiatives, and embedding evidence-led design thinking across teams. Using data to uncover opportunities - proactively working with … analysts and product managers to identify user pain points, spot trends, and shape opportunities into impactful, insight-led design solutions. Collaborating across disciplines - working closely with engineers, analysts and stakeholders e.g. underwriting to shape product strategy and ensure design is considered at every stage. Facilitating alignment and clarity - running effective workshops and reviews, translating insights and ideas into actionable … design - evolving our design systems, patterns, and principles to ensure we maintain a cohesive, scalable, and modern design language. What the team has been up to recently: Reimagining the customer experience from the ground up - rebuilding Tempcover's app and website to be faster, more intuitive, and ready for the future. Designing new journeys and UX foundations to better More ❯

Data Scientist Up to £80,000 Location (Hybrid, 3 days per week) Company: Join a dynamic consultancy that has undergone an exciting rebrand since 2020, pivoting their focus towards customer-centric, data-driven solutions. Partnering primarily with private equity-backed businesses, they offer a powerful customer insight product designed to help organisations better understand and maximise the … value of their customer base. Responsibilities: Create scalable solutions to solve real-world challenges like demand forecasting, personalisation, and customer segmentation Translate business problems into data science use cases and deliver measurable outcomes Apply clustering, classification, regression, time series modelling, NLP, and deep learning. Develop recommendation engines and leverage third-party data enhancements. Collaborate with stakeholders to translate More ❯

Data Scientist Up to £80,000 Location (Hybrid, 3 days per week) Company: Join a dynamic consultancy that has undergone an exciting rebrand since 2020, pivoting their focus towards customer-centric, data-driven solutions. Partnering primarily with private equity-backed businesses, they offer a powerful customer insight product designed to help organisations better understand and maximise the … value of their customer base. Responsibilities: Create scalable solutions to solve real-world challenges like demand forecasting, personalisation, and customer segmentation Translate business problems into data science use cases and deliver measurable outcomes Apply clustering, classification, regression, time series modelling, NLP, and deep learning. Develop recommendation engines and leverage third-party data enhancements. Collaborate with stakeholders to translate More ❯

Ability to translate business requirements into technical solutions Excellent documentation and stakeholder engagement skills (Desirable) Charity or NFP sector experience (Desirable) Familiarity with Dynamics 365 Marketing, Power Platform, or Customer Insights Benefits 10% employer pension contribution (with 5% employee contribution) Life assurance from day one Access to an Employee Assistance Programme Be part of a supportive organisation driving real More ❯

property tech startup empowers businesses to make smarter decisions by turning complex data into clear, actionable insights. Leveraging rich UK property data and advanced data science, they provide deep customer insights, predict behaviour, and enable hyper-targeted marketing. Responsibilities: Lead the organization’s data science initiatives, developing advanced analytics strategies, and driving innovation through AI and machine learning Develop More ❯

property tech startup empowers businesses to make smarter decisions by turning complex data into clear, actionable insights. Leveraging rich UK property data and advanced data science, they provide deep customer insights, predict behaviour, and enable hyper-targeted marketing. Responsibilities: Lead the organization’s data science initiatives, developing advanced analytics strategies, and driving innovation through AI and machine learning Develop More ❯

for Gen AI Engineering to lead the design and implementation of robust data architectures that support our generative AI initiatives across various business functions, including Marketing, Product Development, and Customer Insights. This role is transformation-funded and therefore has an expected end date of 31st December 2026. What are we looking for? A seasoned data architect with 8+ years More ❯

team today - this is an exciting time to join us! As our Dynamics CRM Technical Consultant, you'll develop and support our Dynamics 365 Sales and Marketing systems (including Customer Insights - Journeys) and customers aligned to our Latimer development business. With your excellent analytical, problem solving, stakeholder engagement and communication skills you'll ensure support tickets are logged, triaged More ❯

team today - this is an exciting time to join us! As our Dynamics CRM Technical Consultant, you'll develop and support our Dynamics 365 Sales and Marketing systems (including Customer Insights - Journeys) and customers aligned to our Latimer development business. With your excellent analytical, problem solving, stakeholder engagement and communication skills you'll ensure support tickets are logged, triaged More ❯

team today - this is an exciting time to join us! As our Dynamics CRM Technical Consultant, you'll develop and support our Dynamics 365 Sales and Marketing systems (including Customer Insights - Journeys) and customers aligned to our Latimer development business. With your excellent analytical, problem solving, stakeholder engagement and communication skills you'll ensure support tickets are logged, triaged More ❯

team today - this is an exciting time to join us! As our Dynamics CRM Technical Consultant, you'll develop and support our Dynamics 365 Sales and Marketing systems (including Customer Insights - Journeys) and customers aligned to our Latimer development business. With your excellent analytical, problem solving, stakeholder engagement and communication skills you'll ensure support tickets are logged, triaged More ❯

team today - this is an exciting time to join us! As our Dynamics CRM Technical Consultant, you'll develop and support our Dynamics 365 Sales and Marketing systems (including Customer Insights - Journeys) and customers aligned to our Latimer development business. With your excellent analytical, problem solving, stakeholder engagement and communication skills you'll ensure support tickets are logged, triaged More ❯

team today - this is an exciting time to join us! As our Dynamics CRM Technical Consultant, you'll develop and support our Dynamics 365 Sales and Marketing systems (including Customer Insights - Journeys) and customers aligned to our Latimer development business. With your excellent analytical, problem solving, stakeholder engagement and communication skills you'll ensure support tickets are logged, triaged More ❯

team today - this is an exciting time to join us! As our Dynamics CRM Technical Consultant, you'll develop and support our Dynamics 365 Sales and Marketing systems (including Customer Insights - Journeys) and customers aligned to our Latimer development business. With your excellent analytical, problem solving, stakeholder engagement and communication skills you'll ensure support tickets are logged, triaged More ❯

team today - this is an exciting time to join us! As our Dynamics CRM Technical Consultant, you'll develop and support our Dynamics 365 Sales and Marketing systems (including Customer Insights - Journeys) and customers aligned to our Latimer development business. With your excellent analytical, problem solving, stakeholder engagement and communication skills you'll ensure support tickets are logged, triaged More ❯

team today - this is an exciting time to join us! As our Dynamics CRM Technical Consultant, you'll develop and support our Dynamics 365 Sales and Marketing systems (including Customer Insights - Journeys) and customers aligned to our Latimer development business. With your excellent analytical, problem solving, stakeholder engagement and communication skills you'll ensure support tickets are logged, triaged More ❯

team today - this is an exciting time to join us! As our Dynamics CRM Technical Consultant, you'll develop and support our Dynamics 365 Sales and Marketing systems (including Customer Insights - Journeys) and customers aligned to our Latimer development business. With your excellent analytical, problem solving, stakeholder engagement and communication skills you'll ensure support tickets are logged, triaged More ❯

team today - this is an exciting time to join us! As our Dynamics CRM Technical Consultant, you'll develop and support our Dynamics 365 Sales and Marketing systems (including Customer Insights - Journeys) and customers aligned to our Latimer development business. With your excellent analytical, problem solving, stakeholder engagement and communication skills you'll ensure support tickets are logged, triaged More ❯

team today - this is an exciting time to join us! As our Dynamics CRM Technical Consultant, you'll develop and support our Dynamics 365 Sales and Marketing systems (including Customer Insights - Journeys) and customers aligned to our Latimer development business. With your excellent analytical, problem solving, stakeholder engagement and communication skills you'll ensure support tickets are logged, triaged More ❯

by imparting knowledge and/or upskilling colleagues on all that is possible through our tools Provide mentorship and coaching to the BI team Work closely with Data Engineering, Customer Insights Data Science and Product Management teams to ensure alignment and collaboration Manage relationships with key stakeholders across the business Who you will work with The Data, Tech, Digital More ❯

who analyze big data, provide analytics and insights as well as build models and algorithms that power product for personalized experiences. DISCO CPT team focuses on accelerating Amazon Music customer growth by empowering Product teams to make sound, customer-centric decisions through data and insights. We build data pipelines, self-service analytics, insights and dashboards, deliver engagement and … into a fast-paced, dynamic and fun environment. Key job responsibilities - Working with product management and engineering to identify and scope data aggregations that facilitate analysis of most common customer behavioral questions. - Partnering with our Data Engineering team to enhance data infrastructure, data availability, and broad access to customer insights made available through . - Join large and growing … product and marketing strategy. - Defining and developing tests to identify the best way to reach, convert, and retain customers. - Reporting to senior leadership and the team at large, on customer, product and customer insights and trends. - Proactively developing new metrics and studies to quantify customer behavior. - Combining online web customer behavior and offline customer attributes More ❯

join us? What will your 'typical’ day look like? Different that’s for sure...: Atom’s Commercial department is at the forefront of designing innovative products, driven by deep customer insight and market intelligence. We’re seeking a unique talent - a Commercial Data Analyst - who can bridge the gap between advanced data science and strategic business decisions. This … team, ensuring your insights are impactful and directly shape Atom’s financial trajectory. What you’ll be doing: Strategic Insights: Lead the identification and quantification of key drivers behind customer deposit behaviour and performance through advanced statistical analysis. Forecasting & Optimisation: Develop sophisticated and robust forecasting models for deposit balances, providing crucial inputs for Commercial, Treasury, and FP&A, and … for data manipulation and in-depth analysis. Proficiency in data manipulation and analysis, with a strong commitment to data accuracy and attention to detail. A keen ability to understand customer deposit behaviour and market dynamics, translating complex data into actionable business recommendations. Ability to convey complex technical concepts and data insights clearly and effectively to non-technical audiences, influencing More ❯

deliver solutions Act as the voice of the client -engage directly with users and buyers to understand problems and validate opportunities Shape and prioritise the product roadmap based on customer insight, market dynamics, data feasibility, and commercial potential Dive deep into our data - exploring the data and story to help inform and validate design and product decisions. Collaborate … blockers for engineering Champion product quality and data perfection, partnering with internal analysts and QA to ensure we ship trusted and intuitive tools Support go-to-market planning, including customer onboarding, commercial packaging, and positioning of new features Partner with our product analytics team to define success metrics, track performance, and use data-driven insights to continuously refine and More ❯

We're looking for a Customer Experience Agent (CXA) who combines technical expertise with a passion for delivering exceptional customer service. This role goes beyond traditional Level 1 support. Our CXAs are not just problem-solvers, but customer advocates who ensure every interaction builds trust, reduces friction, and enhances loyalty. As the first line of support, you … customers through technical issues, certification processes, and product usage while also spotting signs of churn and driving value-led conversations. You'll work cross-functionally with Product, Sales, and Customer Success to ensure a seamless experience. Key Responsibilities Customer Support & Technical Assistance Be the first point of contact for customer and partner queries across chat, email, phone … or phone, helping users navigate setup, issues, or certification. Escalate complex or unresolved issues to more senior members of support while maintaining full visibility and communication with the customer. Customer Experience & Engagement Ensure every customer interaction is empathetic, professional, and outcome-driven. Guide users through key lifecycle moments-onboarding, certification, renewals, with clarity and ownership. Proactively identify customers More ❯