18 of 18 Permanent Customer Insight Analyst Jobs

Social network you want to login/join with: Contract Insight Analyst - £450/day | 7-Month Contract | ASAP Start Location: Hybrid (1 day/week in London office) Industry: Global Sportswear Brand My client is hiring for a Contract Insight Analyst to support a global sportswear brand in delivering data-driven insights for brand and … marketing campaigns. This is a key role within the customer and brand team, ideal for someone who can blend data expertise with commercial understanding and effective storytelling. What You'll Do: Contract Insight Analyst - £450/day | 7-Month Contract | ASAP Start Location: Hybrid (1 day/week in London office) Industry: Global Sportswear Brand My client … is hiring for a Contract Insight Analyst to support a global sportswear brand in delivering data-driven insights for brand and marketing campaigns. This is a key role within the customer and brand team, ideal for someone who can blend data expertise with commercial understanding and effective storytelling. What You'll Do: Build and manage Power BI More ❯

Social network you want to login/join with: Contract Insight Analyst - £450/day | 7-Month Contract | ASAP Start Location: Hybrid (1 day/week in London office) Industry: Global Sportswear Brand My client is hiring for a Contract Insight Analyst to support a global sportswear brand in delivering data-driven insights for brand and … marketing campaigns. This is a key role within the customer and brand team, ideal for someone who can blend data expertise with commercial understanding and effective storytelling. What You'll Do: Contract Insight Analyst - £450/day | 7-Month Contract | ASAP Start Location: Hybrid (1 day/week in London office) Industry: Global Sportswear Brand My client … is hiring for a Contract Insight Analyst to support a global sportswear brand in delivering data-driven insights for brand and marketing campaigns. This is a key role within the customer and brand team, ideal for someone who can blend data expertise with commercial understanding and effective storytelling. What You'll Do: Build and manage Power BI More ❯

rewarding experience. As a luxury fashion company with a strong ethical standpoint we are leaders and innovators in our industry. Overview Reporting to the Senior Global CRM Manager, Senior Customer Insights Analyst supports the wider Retail, E-Commerce & Marketing teams to deliver accurate reporting and actionable insights across many areas of the business, analysing sales, behaviour, customer … requires a self-starter with a can-do attitude to setting up processes, drive a test and learn culture and someone who can be an ambassador of data and insight driven decision making within the team. The role will involve turning data from multiple sources into valuable insights, enabling key stakeholders to make informed, data-led decisions. Your Mission … Create compelling and effective dashboards and reports that help track performance and support decision-making. Collaborate with various teams by providing insights and analysis on customer data, optimising target audience and value proposition to maximise customer value retention and campaign ROI. Play a pivotal role in shaping the future of data in the business Support conversion optimisation efforts More ❯

same; we are committed to improving our impact on people and the planet.If these are values you share, we would love you to join our team. The Role: The Customer Insights Analyst will be responsible for reporting customer insights and monitoring purchase behaviour across both online and retail environments. We're looking for an Insights Analyst with a solid background pivoting datasets and interpreting customer trends across the purchase funnel - experience in GCP, Salesforce, Adobe or Tableau would be a bonus. This position reports directly into our Marketing Division but works alongside Commercial, Finance and Retail Teams on a weekly basis to support with weekly trade and quarterly business reports. The primary purpose of … function, you will be instrumental in driving a step change in the way we view our customers and brand for the future. Duties and Responsibilities: Present online and retail customer insights by region for weekly global trade reports Work closely with marketing function (e.g. paid and organic divisions), to promote a data driven approach to campaign optimisation through bespoke More ❯

is in our DNA , and we have an insatiable hunger to ‘wow’! While we may not always get it right, our drive to collaborate, innovate, and achieve top-notch customer satisfaction never wavers. We offer industry expertise, stellar service support, and the most flexible, resilient, and secure connectivity solutions on the market. Our expertise spans across various sectors, including … cutting-edge connectivity solutions and technologies to ensure a vast array of devices stay seamlessly connected Role Overview We're on the hunt for a highly experienced and strategic Customer Touchpoint Insight Analyst to lead our customer experience (CX) initiatives across multiple channels and group Operating Companies (OPCOS). This role is all about transforming how … our customers interact with us by using data-driven insights. Think Voice of the Customer (VoC), Cost of Poor Quality (CoPQ), Net Promoter Score (NPS), Customer Effort Score (CES), and Customer Satisfaction (CSAT) – you'll be diving deep into these metrics to understand customer behaviour and their ever-evolving "critical to quality" (CTQ) needs. If you More ❯

Role: Customer Insight Analyst Location: Leeds, LS15 (with hybrid working after completion of training) Salary: £38,000 - £45,000 per annum DOE, plus up to a 10% annual bonus and extensive benefits Contract type: Permanent Employment type: Full time Working hours: Monday – Friday 37.5 hours, with core hours operating from 9.30am-4pm Do you want to work … pharmacy world, with 25 years’ experience, helping over 1.4 million patients in England manage their NHS prescriptions from request through to delivery. We’re looking for a commercially minded analyst with strong SQL and Tableau skills, and proven experience turning data into meaningful insight for marketing, growth, or customer strategy teams. You’ll play a central role … in translating customer data into actionable marketing and commercial strategies—supporting campaign targeting, customer segmentation, and insight-driven decision-making across the business. What’s in it for you? Occupational sick pay Enhanced maternity and paternity pay Contributory pension Discounted insurance (Aviva) Employee discount site Discounted gyms (via our blue light card and benefits schemes) Employee assistance More ❯

Customer Insight Analyst – SQL, Tableau, Marketing Analytics Leeds (1 day a week onsite) | £38,000 - £45,000 + Bonus + Private Medical Harvey Nash has exclusively partnered with a well-established, fast-scaling online healthcare business that is hiring a Customer Insight Analyst to support marketing and commercial decision-making through meaningful, story-led … data insight. This is a newly created position in a growing data function – giving you the chance to shape how customer data is used across acquisition, retention, campaign targeting and wider business strategy. You’ll take ownership of large customer datasets, working closely with marketing and commercial teams to build scalable insight solutions in SQL and Tableau. … to better leverage it. There’s strong backing for learning and development, and personal growth alongside the business. Experience of Interest: Strong SQL and Tableau skills for working with customer-level data Experience in a marketing, commercial or customer analytics role Strong data storytelling and stakeholder communication skills Ability to work cross-functionally and help shape internal data More ❯

Customer Insight Analyst – SQL, Tableau, Marketing Analytics Leeds (1 day a week onsite) | £38,000 - £45,000 + Bonus + Private Medical Harvey Nash has exclusively partnered with a well-established, fast-scaling online healthcare business that is hiring a Customer Insight Analyst to support marketing and commercial decision-making through meaningful, story-led … data insight. This is a newly created position in a growing data function – giving you the chance to shape how customer data is used across acquisition, retention, campaign targeting and wider business strategy. You’ll take ownership of large customer datasets, working closely with marketing and commercial teams to build scalable insight solutions in SQL and Tableau. … to better leverage it. There’s strong backing for learning and development, and personal growth alongside the business. Experience of Interest: Strong SQL and Tableau skills for working with customer-level data Experience in a marketing, commercial or customer analytics role Strong data storytelling and stakeholder communication skills Ability to work cross-functionally and help shape internal data More ❯

skills and experience — talk with your recruiter to learn more. Base pay range Direct message the job poster from 3Search Tommaso Lucentini Tommaso Lucentini is an Influencer Scaling Analytics & Insight Teams @3Search | LinkedIn Top Voice | Recruitment Marketing & Employer Branding Senior Insights Analyst - Retail Salary: Up to £60,000 + bonus Location: West London (Hybrid – 3 days in office … Our client is a globally recognised luxury retailer, renowned for its blend of heritage, innovation, and customer-centric strategy. Within the Loyalty & CRM function, data is not a support function but it is the strategic engine driving smarter decisions, personalised campaigns, and meaningful customer engagement. The team culture is ambitious, supportive, and iterative. Everyone is encouraged to experiment … test ideas, and push analytics beyond reporting. The Senior Insights Analyst will Own CRM and campaign insight projects from brief to delivery, working across loyalty, personalisation, and reward programmes Partner with marketing, CRM and loyalty teams to scope, model, and recommend commercially sound actions Use SQL (BigQuery) and Python to deliver insights and forecast scenarios using offline and More ❯

Social network you want to login/join with: Senior Customer Insights Analyst, slough col-narrow-left Client: 3Search Location: slough, United Kingdom Job Category: Other - EU work permit required: Yes col-narrow-right Job Views: 3 Posted: 06.06.2025 Expiry Date: 21.07.2025 col-wide Job Description: Senior Insights Analyst - Retail Salary: Up to £60,000 + bonus … Location: West London (Hybrid – 3 days in office) ? About Our Client Our client is a globally recognised luxury retailer, renowned for its blend of heritage, innovation, and customer-centric strategy. Within the Loyalty & CRM function, data is not a support function but it is the strategic engine driving smarter decisions, personalised campaigns, and meaningful customer engagement. The team … culture is ambitious, supportive, and iterative. Everyone is encouraged to experiment, test ideas, and push analytics beyond reporting. ? The Senior Insights Analyst will Own CRM and campaign insight projects from brief to delivery, working across loyalty, personalisation, and reward programmes Partner with marketing, CRM and loyalty teams to scope, model, and recommend commercially sound actions Use SQL (BigQuery More ❯

Senior Customer Insights Analyst (Viator) London Senior Customer Insights Analyst Viator About Viator Viator, a Tripadvisor company, is the leading marketplace for travel experiences. We believe that making memories is what travel is all about. And with 300,000+ travel experiences to explore-everything from simple tours to extreme adventures (and all the niche, interesting stuff … leading flexibility and last-minute availability, it's never too late to make any day extraordinary. Viator. One app, 300,000+ travel experiences you'll remember. The Role The Customer Insights team uses both quantitative and qualitative data to understand customer pain points along the traveller journey as well as operational efficiencies within our Customer Service department. … The Customer Insights Analytics Team is seeking a Senior Analyst for Customer Operations Analytics who has the analytical and leadership skills as well as business experience to support numerous end users from an analytics and measurement perspective, driving out insight to influence valuable change, and is looking to join a fast-growing all-star team dedicated More ❯

Senior Customer Insights Analyst (Viator) Join to apply for the Senior Customer Insights Analyst (Viator) role at Viator Senior Customer Insights Analyst (Viator) 2 weeks ago Be among the first 25 applicants Join to apply for the Senior Customer Insights Analyst (Viator) role at Viator Senior Customer Insights Analyst I … With industry- leading flexibility and last-minute availability, it's never too late to make any day extraordinary. Viator. One app, 300,000+ travel experiences you’ll remember. The Customer Insights team uses both quantitative and qualitative data to understand customer pain points along the traveller journey as wells operational efficiencies within our Customer Service department. The … Customer Insights Analytics Team is seeking a Senior Analyst for Customer Operations Analytics who has the analytical and leadership skills as well as business experience to support numerous end users from an analytics and measurement perspective, driving out insight to influence valuable change, and is looking to join a fast-growing all-star team dedicated to More ❯

Senior Customer Insights Analyst I Viator About Viator Viator, a Tripadvisor company, is the leading marketplace for travel experiences. We believe that making memories is what travel is all about. With 300,000+ travel experiences to explore—everything from simple tours to extreme adventures—making memories that will last a lifetime has never been easier. The Customer Insights team uses both quantitative and qualitative data to understand customer pain points along the traveller journey as well as operational efficiencies within our Customer Service department. The Customer Insights Analytics Team is seeking a Senior Analyst for Customer Operations Analytics who has the analytical and leadership skills as well as business experience to … projects are delivered to the strategic needs and objectives. What you’ll bring to the team: Experience: 7+ years' experience in an analytical role (ideal backgrounds include: a similar Analyst role at a web company, ideally with experience working on Operational Analytics, a data-based consulting role, or other data strategy type positions). Education: Bachelor's Degree in More ❯

Customer Experience Insight & Quality Analyst Full-time Division: Customer This hybrid role offers a great balance of home and office working. You’ll join your colleagues in your local office at least 2 days a week. As the UK’s largest fibre-only network, and its only proven wholesale challenger, we’re busy setting new standards … nationally. What does that mean for you? The opportunity to make internet connections (and daily life) a whole lot better, for a lot of people! Joining us as a Customer Experience Insight & Quality Analyst In this dynamic role, you'll delve into CX and Quality metrics to uncover valuable insights and drive impactful improvements across all our … customer journeys. You'll have responsibility for delivering these metrics whilst working closely with stakeholders across the business to foster collaboration and innovation. By analysing and interpreting CX data, you’ll identify trends and opportunities for enhancing customer satisfaction. Your findings will be presented to stakeholders at all levels, creating self-serve systems that empower teams with actionable More ❯

Location United Kingdom,--Manchester Job Type Permanent Description As part of the Insight Team you will be key to enabling the business to make data-driven decisions. This is a diverse role that enables you to cover key areas of the team such as reporting & insight, automation and data management. You will effectively leverage data and tools available … to you to answer key questions and help drive discussions. Reporting & Insight Able to take raw data feeds and turn them into actionable data to be used within ad-hoc analysis & reporting stream. Proactively identify opportunities to extend reporting offering by effectively gathering requirements from the business and work with key stakeholders to formalise reporting specifications whilst understanding what … value the report will bring. Data Management Own insight team data management processes - ensuring all nightly data processes are maintained and enhanced to support business needs. Seek out opportunities to identify new valuable data sources and centralise new data feeds within the insight team function. Automation Responsible for the effective design, build & UAT of Adobe workflows to underpin More ❯

office - Tues/Weds/Thurs) | Contract | Immediate start preferred GTM, GA4 & server-side tagging experience is essential - CVs must clearly show this Are you a technically skilled web analyst ready to take ownership of data tagging, platform integrations and customer insight? Want to join a fast-moving ecommerce environment where your data setups directly power personalisation … testing, and customer experience? A leading UK-based ecommerce group is hiring a Web Analytics & CDP Specialist to drive forward their event tracking and customer data infrastructure. This is a high-impact role working across multiple digital properties and brands, with a strong focus on implementation, integration, and insight delivery. ✅ What we need from you: Hands-on … APIs or vendors to pull in data from multiple martech sources Experience using A/B and multivariate testing tools to improve digital performance 5+ years' experience in relevant insight, analytics, or data roles Strong communication skills - able to present insight clearly to technical and non-technical stakeholders What you'll be doing: Review, manage and refine GTM More ❯

office - Tues/Weds/Thurs) | 💼 Contract | 🔍 Immediate start preferred 🚨 GTM, GA4 & server-side tagging experience is essential - CVs must clearly show this Are you a technically skilled web analyst ready to take ownership of data tagging, platform integrations and customer insight? Want to join a fast-moving ecommerce environment where your data setups directly power personalisation … testing, and customer experience? A leading UK-based ecommerce group is hiring a Web Analytics & CDP Specialist to drive forward their event tracking and customer data infrastructure. This is a high-impact role working across multiple digital properties and brands, with a strong focus on implementation, integration, and insight delivery. ✅ What we need from you: Hands-on … APIs or vendors to pull in data from multiple martech sources Experience using A/B and multivariate testing tools to improve digital performance 5+ years' experience in relevant insight, analytics, or data roles Strong communication skills - able to present insight clearly to technical and non-technical stakeholders What you'll be doing: Review, manage and refine GTM More ❯

Your actual pay will be based on your skills and experience — talk with your recruiter to learn more. Base pay range Direct message the job poster from Talent Pools.ai Customer Insights Analyst | ResTech Up to £35,000 (DOE) Location: Central London Are you a curious mind with a knack for data and a passion for creative content? Looking … to pivot your early career into the exciting world of ResTech? A fast-growing insights technology company, based in Central London, is seeking a Consumer Insights Analyst (equivalent to a recently promoted SRE) to join their team. This is a fantastic opportunity to be part of a company shaping how leading brands use real-time consumer feedback to refine … their creative strategies. In this role, you'll be at the heart of insight generation – supporting a talented Customer Success/Insights team to transform raw consumer data into clear, actionable insights. You'll collaborate with colleagues across research, product, and creative disciplines , contributing to projects that combine quantitative data analysis with strategic thinking. You’ll spend most More ❯