17 of 17 Permanent Customer Support Specialist Jobs

Customer Support Specialist/Technical Support Specialist/Customer Service Representative required to join a growing company based in Marietta, GA. Customer Support Specialist/Technical Support Specialist/Customer Service Representative will be responsible for providing exceptional customer service and technical support across multiple channels. … Customer Support Specialist/Technical Support Specialist/Customer Service Representative will be proactive, detail-oriented, and thrive in a fast-paced, team-oriented environment. Package & Location $45k - $56k Based in Marietta, GA - On-site, Full-Time Benefits package including health, dental, and vision insurance 401(k) retirement plan Customer Support Specialist/Technical Support Specialist/Customer Service Representative Responsibilities Provide timely and professional support to customers via phone, email, chat, and in-person. Analyze customer feedback to identify recurring issues and suggest improvements. Collaborate with sales, product, and technical teams to address customer needs effectively. Maintain strong knowledge of company products and services More ❯

L2/L3 Customer Support Specialist Edinburgh/Hybrid I am currently working with a rapidly growing SaaS company that is making a real impact in its sector. Theyre looking to bring on board a talented L2/L3 Customer Support Specialist This is an excellent opportunity for someone who thrives in a fast … pension scheme A supportive, close-knit team environment The chance to work for a company where your contribution will have real impact The Role: Provide second- and third-line support for customers using cloud WiFi systems and captive portals Resolve complex networking issues involving controllers, access points, routers, VLANs, and firewalls Guide partners and customers through setup, configuration, and … optimisation of WiFi solution Support onboarding of new customers with product walkthroughs, best practices, and configuration guidance Assist in the development of training materials and contribute to product knowledge bases To be considered, you will have: 2+ years in a Level 2 or Level 3 technical support or network engineering role Hands-on with cloud-managed network controllers More ❯

Customer Support Specialist - Accounting Sector Location: Hybrid – must be able to travel to our Poole office at least twice a week Employment Type: Full-time Salary: Competitive + Equity + Benefits Awards: The Times Top Place to Work – 3 Years Running We’re looking for a Customer Support Specialist with a strong finance or … accounting or finance systems, and wants to grow their career in a fast-paced, innovative tech company. What you’ll be doing: Be the first point of contact for customer queries (phone and email) Troubleshoot and resolve issues with accounting software (technical and functional) Guide customers through system setup and day-to-day usage Log and manage support tickets, escalating when needed Work closely with our product and implementation teams to resolve complex cases Support customers during onboarding and live implementations Contribute to user guides, FAQs, and process documentation Spot opportunities to improve our product and share insights with the team What we’re looking for: Previous customer support or client-facing experience A More ❯

Senior Customer Tech Support Specialist Dahlgren Naval Surface Warfare Center, Dahlgren, VA Salary negotiable - Full Time with Benefits Flexible Start-Date - Contingent on contract award - On-Site Your work will involve providing customer support and technical assistance to Corporate Research, Development, Test and Evaluation (RDT&E) Network users and other code 1042 designated customers. This … is a great opportunity to impact DoN technical initiatives and support the warfighter. As the Senior Customer Tech Support Specialist, you will be responsible for: • Provide on-site desktop support as needed, provides general help desk support for User Assistance. • Provide phone support to user's to resolve issues relating to RDT&E … connectivity, and RDT&E Active Directory domain account User Management. • Provide support with assigning IP addresses as requested and with maintaining those IP addresses in the IPA Database. • Utilize the ServiceNow (or current ticketing system) to assign and track trouble calls as appropriate. • Help Desk Specialist will assist with the maintenance and monitoring of the User Assistance mailbox More ❯

Activating real-time data from multiple channels and advanced AI, the platform personalizes content, tone, and timing to deliver 1:1 messages that truly resonate. With a top-rated customer success team recognized on G2, Attentive partners with marketers to provide strategic guidance and optimize SMS and email campaigns. Trusted by leading global brands like Neiman Marcus, Samsung, Wayfair … recognized by Deloitte's Fast 500 , Linkedin's Top Startups and Forbes Cloud 100 all thanks to the hard work from our global employees! About the Role As a Customer Support Specialist, UK, you will be the first-responder for Attentive's customers in the UK and globally, troubleshooting and resolving technical issues, and helping to reduce … and remove friction between our customers and their use of the platform. This role is the face of our product experience and delivers the most outstanding product support in the industry. This role requires a special combination of high-level professional communication skills, the ability to analyze, troubleshoot, and resolve complex technical issues, and the leadership acumen needed to More ❯

and relentlessly pursue our goals. We like to be bold, break new ground, and we never stop learning. But most importantly, we are on this journey together. As a Customer Support Specialist, you'll be the first point of contact for our customers and you'll be helping solve any queries and help troubleshoot any problems. Put … simply, our Customer Support Specialists are the digital face of Kroo! We believe our people and culture are what makes Kroo different, so we're keen to promote people development within the company so you'll also get the chance to broaden your skill-set and experience. We work in cross-functional collaborative teams, so you'll also … work alongside our product teams and developers to improve the customer experience on a day-to-day basis as well as the wider organisation. The Kroo is growing and we'd love to hear from you if you're interested in joining us in our journey. Here's what you will be doing: Provide and maintain exceptionally high levels More ❯

At Person Centred Software, we're on a mission to improve the quality of life for people in social care through innovative technology. As a Customer Support Specialist, you'll be at the heart of this mission - the friendly, knowledgeable voice that our customers turn to when they need help. You'll be the first point of … solving problems, and ensuring every interaction leaves them feeling supported, understood, and confident using our solutions. What You'll Do Serve as the first point of contact for incoming customer inquiries via email, chat, and phone. Diagnose and troubleshoot technical and account-related issues, escalating when needed while maintaining ownership of the case. Provide clear, easy-to-follow guidance … on our products and solutions. Maintain a professional, empathetic, and customer-first approach in every interaction. Educate customers on features, best practices, and self-service resources to help them get the most from our products. Gather and share customer feedback to help improve our products and services. Identify recurring issues and recommend process improvements to enhance customer More ❯

Delivering our strategy sustainably is fundamental to achieving our ambition to be a net zero company by 2050 or sooner. About the opportunity : We are looking for a Sales & Customer Service Support Specialist EMEA, who will be responsible for supporting Data Center (DC) business processes ensuring end-to-end smooth O2C transactions to achieve annual commercial targets. … highest customers' satisfaction. About the role : In more detail, some of your key job accountabilities will be: Develop lead generation strategy to improve business performance within the region. Sales Customer Pipeline - liaise with the regional team to create and monitor annual sales plan for the region. Organise and manage DC customer meetings as identified in the regional marketing … event plan, liaising with regional team or as agreed support the global marketing team in implementation of globally organised events. Attend Data Center events across the region to generate new prospects and strength existing customer and partner relationships. Participate in cross functional meetings with Global Supply Chain, Technology and other functions. Support the integration of processes through More ❯

Delivering our strategy sustainably is fundamental to achieving our ambition to be a net zero company by 2050 or sooner. About the opportunity : We are looking for a Sales & Customer Service Support Specialist EMEA, who will be responsible for supporting Data Center (DC) business processes ensuring end-to-end smooth O2C transactions to achieve annual commercial targets. … highest customers satisfaction. About the role : In more detail, some of your key job accountabilities will be: Develop lead generation strategy to improve business performance within the region. Sales Customer Pipeline - liaise with the regional team to create and monitor annual sales plan for the region. Organise and manage DC customer meetings as identified in the regional marketing … event plan, liaising with regional team or as agreed support the global marketing team in implementation of globally organised events. Attend Data Center events across the region to generate new prospects and strength existing customer and partner relationships. Participate in cross functional meetings with Global Supply Chain, Technology and other functions. Support the integration of processes through More ❯

Delivering our strategy sustainably is fundamental to achieving our ambition to be a net zero company by 2050 or sooner. About the opportunity : We are looking for a Sales & Customer Service Support Specialist EMEA, who will be responsible for supporting Data Center (DC) business processes ensuring end-to-end smooth O2C transactions to achieve annual commercial targets. … highest customers satisfaction. About the role : In more detail, some of your key job accountabilities will be: Develop lead generation strategy to improve business performance within the region. Sales Customer Pipeline - liaise with the regional team to create and monitor annual sales plan for the region. Organise and manage DC customer meetings as identified in the regional marketing … event plan, liaising with regional team or as agreed support the global marketing team in implementation of globally organised events. Attend Data Center events across the region to generate new prospects and strength existing customer and partner relationships. Participate in cross functional meetings with Global Supply Chain, Technology and other functions. Support the integration of processes through More ❯

IT/Tech company based in Covent Garden is currently looking for a temp Service Desk Coordinator with scope to become permanent. You will manage and allocate all incoming support requests from clients, ensuring that the work is distributed evenly to Engineers, is completed on time and updates are provided to clients. As the Service Desk Coordinator you will … be the first point of contact for initial client support requests (telephone, email and online messaging apps). Once the request is logged and allocated to the Engineer, you will liaise with the Engineer for status updates, keeping the client informed on the job’s progress. Your duties will include: Act as the first point of contact for customers … support requests and third party companies Liaise with customers to determine their support requirements and allocate a priority level (additional training provided) Add support tickets to the system and allocate Engineers to resolve Monitor the support tickets progress to ensure the Engineer is completing the work within service level agreements Keep customers updated on the progress More ❯

IT/Tech company based in Covent Garden is currently looking for a temp Service Desk Coordinator with scope to become permanent. You will manage and allocate all incoming support requests from clients, ensuring that the work is distributed evenly to Engineers, is completed on time and updates are provided to clients. As the Service Desk Coordinator you will … be the first point of contact for initial client support requests (telephone, email and online messaging apps). Once the request is logged and allocated to the Engineer, you will liaise with the Engineer for status updates, keeping the client informed on the job’s progress. Your duties will include: Act as the first point of contact for customers … support requests and third party companies Liaise with customers to determine their support requirements and allocate a priority level (additional training provided) Add support tickets to the system and allocate Engineers to resolve Monitor the support tickets progress to ensure the Engineer is completing the work within service level agreements Keep customers updated on the progress More ❯

IT/Tech company based in Covent Garden is currently looking for a temp Service Desk Coordinator with scope to become permanent. You will manage and allocate all incoming support requests from clients, ensuring that the work is distributed evenly to Engineers, is completed on time and updates are provided to clients. As the Service Desk Coordinator you will … be the first point of contact for initial client support requests (telephone, email and online messaging apps). Once the request is logged and allocated to the Engineer, you will liaise with the Engineer for status updates, keeping the client informed on the job’s progress. Your duties will include: Act as the first point of contact for customers … support requests and third party companies Liaise with customers to determine their support requirements and allocate a priority level (additional training provided) Add support tickets to the system and allocate Engineers to resolve Monitor the support tickets progress to ensure the Engineer is completing the work within service level agreements Keep customers updated on the progress More ❯

If you've ever helped a customer at the pharmacy counter, explained a prescription clearly, or solved a tricky stock query under pressure - you already have the skills we're looking for. At Person Centred Software, we're transforming social care with innovative technology, including our market-leading electronic Medication Administration Record (eMAR) system. As a Product Support … we'll give you the training you need to succeed. What You'll Do Be the friendly, professional voice for our customers, answering queries via email, chat, and phone. Support customers using our eMAR product, helping them navigate features and resolve issues. Diagnose and troubleshoot technical and account-related problems, escalating when needed but always keeping the customer … or over-the-counter products. Share tips, best practices, and self-help resources so customers get the most from our solutions. Work with internal teams to ensure smooth, consistent support for every customer. Spot patterns in questions or problems and suggest improvements. Gather feedback to help us make our products even better. What You'll Bring Experience in a More ❯

be proactive to ensure nothing enters end-of-life status, ensuring devices and licenses have been identified for procure replacement. • The Contractor shall provide Tier 1 and Tier 2 support to include access administration, desktop support, problem resolution to IT systems and applications, and to initiate IT hardware and software procurements. • The Contractor shall provide operations & maintenance support … environment to ensure the application runs efficiently and effectively. • The Contractor shall track, monitor, and communicate the status on procurements and installations. • The Contractor shall provide polished skills in customer service while managing customer expectations. • The Contractor shall track and perform operations and maintenance of stand-alone laptops per the Sponsor's security regulations to include updating the More ❯

Zin in een vliegende start voor jouw carrière in recruitment tech? Er ligt een klantgerichte rol met impact op jou te wachten! Ons bedrijf: Bij Profile Group draait alles om mensen. Onze missie is om bedrijven te helpen een "employer More ❯

make it happen. It won't always be easy, growing takes grit. But at ABB, you'll never run alone. Run what runs the world. This Position reports to: Customer Service Team Leader In this role, you will have the opportunity to provide technical, order, and payment-related assistance/support to the internal and external customers. Each … day, you will coordinate with relevant stakeholders to obtain complete case ownership. You will also showcase your expertise by improving customer satisfaction. Our Team Dynamics Our teams support each other, collaborate, and never stop learning. Everyone brings something unique, and together we push ideas forward to solve real problems. Being part of our team means your work matters … meaningful work that drives real impact. - The work model for the role is: hybrid 2-3 days per week from our Leeds location {#LI-hybrid} Ensuring the resolution of customer issues by coordinating with Sales, Operations, Supply Chain Management, and other internal and/or external teams. Recommending appropriate solution for customer requests and coordinating with the related More ❯