Head of IT Service and Secure Operations
- Location
- Basingstoke, England, United Kingdom
through the intelligent use of automation, AI and modern service management practices. You’ll be accountable for leading Service Desk, Infrastructure, Cloud Operations and Cyber Security Operations teams, ensuring colleagues receive reliable, secure and high-quality technology services. Responsibilities include: Developing the operational strategy for IT Services and Secure Operations … disruption and maintain critical services Leading the Service Desk, ensuring timely, high-quality support for colleagues and developing self-service and automation Leading operational cyber security capability across monitoring, incident response, vulnerability management and operational security Developing and owning the strategy, operational management and continual improvement of SNG's cloud ...