CRM Business Analyst - London Hybrid - c£60K
- Hiring Organisation
- Nigel Frank International
- Location
- London, South East, England, United Kingdom
- Employment Type
- Full-Time
- Salary
- £60,000 - £70,000 per annum
role in a major CRM transformation programme at the heart of organisational change. This is an exciting opportunity to shape how customer engagement, data, and processes are delivered across a complex, multi-stakeholder environment. As a CRM Senior Business Analyst, you'll work closely with business stakeholders, technical teams … Facilitate workshops, focus groups, and stakeholder sessions to validate requirements and drive consensus. Perform gap analysis between current systems and future CRM capabilities. Support data migration and integration planning across legacy and new platforms. Collaborate with technical teams, architects, and data SMEs to shape solution design. Ensure ...