1 to 25 of 72 Permanent Desktop Support Jobs

IT Desktop Support – Job opportunity Location: West Midlands - OnsiteSalary: £25k - £32k (flex depending on experience) plus benefits Our client, who is a specialist IT Service provider working with clients in the West Midlands region is looking for an experienced IT Desktop Support person to join the team. This role will attend various customer sites across the … West Midlands region (Walsall, Wolverhampton and Birmingham) providing high levels of customer support and working within agreed service levels. IT Desktop Support - role Installation and preparation of new IT Hardware & Infrastructure. Management of call queue. Maintain asset register. Working at 2nd/3rd line capability with escalation and collaboration with 3rd line team where necessary. Perform software … rebuilds of laptops and PC’s where needed. Working with the Microsoft suite of products including MS Teams. IT Desktop Support – experience A customer first approach. Good knowledge of Windows 10/11. Knowledge of Apple products, such as IPads. Some server experience – 2016 & 2019. Problem solving skills with good attention to detail. Some knowledge of Microsoft Intune. More ❯

Desktop Support Analyst/2nd Line Support Engineer - ServiceNow, Ticket Management, AD/GP, O365, MS Teams, MS Azure, InTune/SCCM, ITIL, IT Customer Service (Internal User Base), VIP Support. Permanent, London/Hybrid, c.£50k - £55k+Bonus +Benefits Global Law Firm seeks Desktop Support Analyst/2nd Line Support Engineer to support users in the UK office. You will work alongside the service desk team and provide support to a user base of around 1300 lawyers and business support staff using a range of technologies at the deskside. The main focus of the role will be to provide high quality 2nd line IT support relating to desktop … Windows Server/Azure, SCCM and InTune Endpoint Manager (mobile devices) inc imaging, Citrix, LAN/WAN/VPN connections, DNS/DHCP settings etc. The majority of the support work will be undertaken at the deskside but with some additional work undertaken over the phone and via remote sessions for escalated 2nd line issues. You play a key More ❯

We are currently looking for a Desktop Support Engineer for our prestigious financial sector client based in London paying between £37,000 to £40,000 Great benefits. This is a great opportunity for a Support Engineer to really grow their all round skill set as great training and up skilling is provided. Previous experience of working in … a fast paced environment in a MSP or financial sector or in a VIP Support capacity is required. This role will be based onsite 5 days a week. The working hours will be 7.30am to 4.30pm - Monday to Friday. The Support Engineer will have a strong background working with the following – Windows Desktops Azure Office 365 Intune Laptop … Rollouts VIP Support Interested? Please apply below. IT Support Engineer, Support Engineer, Desktop Support, VIP Support, Support Operations Engineer, Azure, Office 365, InTune, rollout, Windows More ❯

Zachary Piper Solutions is seeking TS/SCI FSP cleared Desktop Support Technician to support a restricted cloud based program in Reston, VA. The Desktop Support Technician will be responsible for providing tier I and or II desktop support for the customer and end-users in a 24x7 operation environment. Location: Reston, VA … Shifts: Day Shift, Swing Shift, Night Shift Responsibilities: - Provide technical support to the customer and end-users in regards to technical issues - Provide troubleshooting, patching, configuration, remediation support to computer hardware, and software applications - Handle ticketing system to track issues and document completion of tasks Qualifications: - Active Top Secret - SCI clearance with Full Scope Polygraph - Interest and willingness … to learn technical support duties - Experience working in Linux and or Windows environments Desired Skills: - Experience with help desk or desktop support related duties such as troubleshoot support for hardware - Desire to have exposure to the MS Azure Cloud Compensation: - Salary Range: $80,000 - $130,000 - Benefits: Comprehensive package including medical, dental, vision, 401(k), paid More ❯

Description POSITION SUMMARY: The Desktop Support Technician I is responsible for the day-to-day operational support of the end user community through the installation, configuration, upgrade, and maintenance of workstation and peripheral equipment. This includes the resolution of problems reported by the Information Systems Service Desk and the implementation of new functionality. Documentation and adherence to … policies, procedures and standards of the organization is an important part of this position. The Desktop Support Technician I is responsible for delivering high quality, cost effective solutions to all levels of users. This includes support for both the technology and processes. The Desktop Support Technician I is also responsible for supporting the business goals … school Information Systems course work preferred. CERTIFICATION/LICENSES: IT based certification preferred. A Valid New Mexico Driver's License required. SKILLS: Demonstrated customer service skills Basic knowledge of desktop operating systems and related software required Ability to maintain good customer relations with the ability to explain complex solutions and problems to users (regardless of their technical ability) Excellent More ❯

Desktop Support Specialist I Who is Epsilon: Epsilon is an IT Services company that was founded in 2009 and has become an established leader in providing Information Technology services to both Federal Government and Commercial businesses across the United States. Epsilon is known for its solution-focused and innovative approach, aligning technology systems, tools, and processes with the … WAPA also manages and markets power from 56 federal hydroelectric power plants, which generate clean and renewable energy for 40 million customers. Epsilon provides comprehensive and high-quality IT support to WAPA in the areas of; Software maintenance and development, Network, Database, and Operations Support/Management, Supervisory Control and Data Acquisition (SCADA), Cyber-Security, Solution Architecture, and … Project Management. An average day: The Desktop Support Specialist I is responsible for providing essential support for desktop and laptop PCs, ensuring compliance with licensing and regulatory requirements. Your role involves offering technical assistance to users, resolving IT support tickets, and assisting with software and hardware installations. You'll also provide support for Microsoft More ❯

Desktop Support Specialist I Who is Epsilon: Epsilon is an IT Services company that was founded in 2009 and has become an established leader in providing Information Technology services to both Federal Government and Commercial businesses across the United States. Epsilon is known for its solution-focused and innovative approach, aligning technology systems, tools, and processes with the … WAPA also manages and markets power from 56 federal hydroelectric power plants, which generate clean and renewable energy for 40 million customers. Epsilon provides comprehensive and high-quality IT support to WAPA in the areas of; Software maintenance and development, Network, Database, and Operations Support/Management, Supervisory Control and Data Acquisition (SCADA), Cyber-Security, Solution Architecture, and … Project Management. An average day: The Desktop Support Specialist I is responsible for providing essential support for desktop and laptop PCs, ensuring compliance with licensing and regulatory requirements. Your role involves offering technical assistance to users, resolving IT support tickets, and assisting with software and hardware installations. You'll also provide support for Microsoft More ❯

impact within the industry and acquire valuable new skills whether on client sites or in one of our regional offices. Position Overview Align seeks a highly experienced and motivated Desktop Support Engineer that possesses strong client-service skills and solid desktop troubleshooting experience. This position will report to the Align Managed Services team, which provides monitoring and … support services for critical and noncritical IT assets. Prior Hedge Fund or Alternative Investment industry experience is preferred. Qualified candidates will have prior experience providing deskside, technical support for executives and VIPs in a Corporate Environment. Excellent customer service, follow-up, and communication skills are a must. This role is hybrid requiring in-office presence twice per week … on-call schedule that includes overnights and weekends This is a full-time position offering full benefits, a competitive salary, and paid training Responsibilities Provide on-site desk side support for desktop-related and end user technical issues at one of our key managed services client locations Provide technical support for desktop-related and end user More ❯

IT Desktop Support Engineer - Permanent Paddington, London - On-Site £40,000 + Pension, Health Care & Excellent Benefits Are you tech-savvy with knowledge of working and supporting Microsoft technologies, software and operating systems such as D365, O365, Active Directory, Exchange, Windows 10/11, AutoPilot, MDM, Tablets and Hand-Held Devices, BYOD, Server 2016+, Azure, Intune, BitLocker, and … Power Platform? Are you a key problem solver with a passion for delivering exceptional IT support? Join a leading health and welfare organisation with over 200,000 clients across the UK and Europe, as they continue to grow and innovate. We're looking for an experienced IT Desktop Support Engineer to be the face of IT at … site, offering the perfect balance of flexibility and hands-on engagement. Your Role: As the go-to IT expert in the London office, you'll provide friendly, jargon-free support to users, ensuring smooth operation of all desktop and mobile technologies. You'll also collaborate with the wider Service Desk Team to manage and resolve issues across the More ❯

Desktop Support coordinator LOCATION Tulsa, OK REPORTS TO IT Director TEAM COS EXPERIENCE 3 Years POSITION SUMMARY The Desktop Support Coordinator oversees and coordinates the activities of technical support teams, ensuring clients and staff receive optimal support and service. Set objectives and guidelines, establish schedules and action plans, perform audits and assessments, review documentation … equipment setup, which streamline maintenance functions. Maintain integrity of operating systems, primarily device managers and TCP/IP configuration. Produce and provide technical documents for resolution processes in the desktop environment. Possess the fundamental understanding of internet connectivity, networking terminology, web and email protocols Analyze and identify trends in issue reporting and devise preventive solutions Mentoring other team members … on hardware and software problem analysis and resolution Take initial telephone or email inquiries. Recognize and escalate more difficult problems to specialists within the team SKILLS Desktop imaging MS Office (Word, Outlook, Excel) PC and laptop troubleshooting Windows 10 Windows updates Virus protection Software deployment AV room support (MSFT Teams Video Conferencing) Critical thinking skills Excellent communication skills More ❯

Level 2 Desktop Support Engineer (On demand basis/Backfill role) About us: We are a global provider of IT Resources, IT Managed Services and flexible, ad-hoc IT Resource and Project Support. Founded in 1992, we have a proven track record of delivering business solutions to global organisations and Fortune 500 companies in over 40 countries. Over … are proud of each and every one of them. They are exceptional, and we are looking for more exceptional people to join us. Key responsibilities : Provide 2nd Line onsite desktop and application support services to end users Troubleshoot and resolve incidents relating to Desktop operating systems and mobile devices. Repair hardware and peripheral faults in conjunction with … warranty providers Take ownership of personal ticket queues and support colleagues when necessary to improve customer satisfaction whilst achieving contractual SLAs Operate cohesively with the service desk team to maintain service levels All work undertaken must be logged via a Service Desk Reporting Tool, and this must be kept up to date and accurately and clearly indicate the incident More ❯

Level 2 Desktop Support Engineer (On demand basis/Backfill role) About us: We are a global provider of IT Resources, IT Managed Services and flexible, ad-hoc IT Resource and Project Support. Founded in 1992, we have a proven track record of delivering business solutions to global organisations and Fortune 500 companies in over 40 countries. Over … are proud of each and every one of them. They are exceptional, and we are looking for more exceptional people to join us. Key responsibilities : Provide 2nd Line onsite desktop and application support services to end users Troubleshoot and resolve incidents relating to Desktop operating systems and mobile devices. Repair hardware and peripheral faults in conjunction with … warranty providers Take ownership of personal ticket queues and support colleagues when necessary to improve customer satisfaction whilst achieving contractual SLAs Operate cohesively with the service desk team to maintain service levels All work undertaken must be logged via a Service Desk Reporting Tool, and this must be kept up to date and accurately and clearly indicate the incident More ❯

Desktop Support Engineer Driffield, East Yorkshire (5 days a week in the office) £31,000 Our client in Driffield is currently on the lookout for an experienced Desktop Support Engineer to join a dynamic team, providing high-quality 1st and 2nd line IT support. Based in Driffield, this full-time role offers an excellent opportunity for … an IT professional to contribute to the organisation's IT infrastructure while working in a supportive environment. Key Responsibilities: Provide IT support across the organisation, ensuring a high level of customer service in line with ITIL principles Diagnose and troubleshoot hardware, software, and network issues efficiently Build, configure, and deploy laptops, mobile phones, and tablets, ensuring smooth device lifecycle … management Perform system administration tasks, including user management in Active Directory and Exchange Maintain accurate records of IT issues, resolutions, and asset management Support mobile device and application management across Microsoft, Apple, and Android platforms Identify and escalate security risks where necessary Work on strategic IT projects and contribute to continuous service improvement The following skills and experience will More ❯

Desktop Support Engineer Driffield, East Yorkshire (5 days a week in the office) £31,000 Our client in Driffield is currently on the lookout for an experienced Desktop Support Engineer to join a dynamic team, providing high-quality 1st and 2nd line IT support. Based in Driffield, this full-time role offers an excellent opportunity for … an IT professional to contribute to the organisation’s IT infrastructure while working in a supportive environment. Key Responsibilities: Provide IT support across the organisation, ensuring a high level of customer service in line with ITIL principles Diagnose and troubleshoot hardware, software, and network issues efficiently Build, configure, and deploy laptops, mobile phones, and tablets, ensuring smooth device lifecycle … management Perform system administration tasks, including user management in Active Directory and Exchange Maintain accurate records of IT issues, resolutions, and asset management Support mobile device and application management across Microsoft, Apple, and Android platforms Identify and escalate security risks where necessary Work on strategic IT projects and contribute to continuous service improvement The following skills and experience will More ❯

youll find opportunities that match your efforts, and a team of good people to inspire you and recognize the important work you do. We are currently looking for a Desktop Support Engineer to support one of our clients based on-site in Edinburgh. This is a full-time, position working a 37.5-hour week Monday Friday. The … may be required. Due to the nature of our client's work the successful candidate will need to currently hold or be eligible to obtain SC Security Clearance. Responsibilities: Desktop/Laptop/VDI build, configuration and deployment to end users Software installation/deployment Smartphone deployment Assisting the 2nd Line support team with laptop, desktop and … VDI terminals support calls Hardware installation/upgrade/break fix for desktop, laptop, and server Smartphone support Service Desk cover as required Assisting with customer projects What we're looking for: Full UK driving license is essential to provide support across the large site and surrounding satellite sites Microsoft Windows 7 and 10 Operating Systems More ❯

youll find opportunities that match your efforts, and a team of good people to inspire you and recognize the important work you do. We are currently looking for a Desktop Support Engineer to support one of our clients based on-site in Yeovil. This is a full-time, position working a 37.5-hour week Monday Friday. The … may be required. Due to the nature of our client's work the successful candidate will need to currently hold or be eligible to obtain SC Security Clearance. Responsibilities: Desktop/Laptop/VDI build, configuration and deployment to end users Software installation/deployment Smartphone deployment Assisting the 2nd Line support team with laptop, desktop and … VDI terminals support calls Hardware installation/upgrade/break fix for desktop, laptop, and server Smartphone support Service Desk cover as required Assisting with customer projects What we're looking for: Full UK driving license is essential to provide support across the large site and surrounding satellite sites Microsoft Windows 7 and 10 Operating Systems More ❯

Key Responsibilities: Install, configure, and troubleshoot desktop devices, printers, scanners, and other peripherals. Perform critical hardware/software updates to meet security requirements. Provide daily operational support for client hardware and software installations. Troubleshoot and resolve issues with desktop video teleconferencing (VTC) hardware and software. Support users with Windows operating systems, email systems, and multi-profile … hardware, and software issues. Respond to and resolve Remedy tickets within the required timeframes. Ensure all information, including serial numbers and user details, is documented properly. Provide follow-up support to ensure issues are resolved to user satisfaction. Qualifications: MUST HAVE AN ACTIVE SECRET CLEARANCE MUST HAVE AN ACTIVE COMPTIA SECRUITY PLUS U.S. Citizenship required. Bachelor's degree in … a related IT field Experience with ticket system like Remedy is preferred. Experience in DoD environments preferred. Strong desktop support and/or network experience. Proven ability to troubleshoot end-user issues and provide customer service. Experience with software application testing and support. Must have one additional professional certification in IT. Fluent in English, both verbal and written More ❯

Junior Infrastructure/Desktop Support Engineer Purpose of Role An opportunity has arisen for Junior Infrastructure/Desktop Support Engineer. The successful candidate will be required to work from the office 5 days a week and perform out-of-hours, on-call duties when required. Supporting all areas of the business with their Information Technology and … Communication Technology needs. Supporting the company’s infrastructure, PC’s, Servers, Switches Firewalls and associated hardware. Key Responsibilities: 1st line support for in-house applications and ad-hoc operational issues (training will be provided). PC hardware and software builds. Systems Administration (Active Directory, MS Exchange, Azure, Microsoft 365, Juniper and Linux systems etc.). Telephone administration and setup More ❯

Junior Infrastructure/Desktop Support Engineer Purpose of Role An opportunity has arisen for Junior Infrastructure/Desktop Support Engineer. The successful candidate will be required to work from the office 5 days a week and perform out-of-hours, on-call duties when required. Supporting all areas of the business with their Information Technology and … Communication Technology needs. Supporting the company s infrastructure, PC s, Servers, Switches Firewalls and associated hardware. Key Responsibilities: 1st line support for in-house applications and ad-hoc operational issues (training will be provided). PC hardware and software builds. Systems Administration (Active Directory, MS Exchange, Azure, Microsoft 365, Juniper and Linux systems etc.). Telephone administration and setup More ❯

Junior Infrastructure/Desktop Support Engineer Purpose of Role An opportunity has arisen for Junior Infrastructure/Desktop Support Engineer. The successful candidate will be required to work from the office 5 days a week and perform out-of-hours, on-call duties when required. Supporting all areas of the business with their Information Technology and … Communication Technology needs. Supporting the company’s infrastructure, PC’s, Servers, Switches Firewalls and associated hardware. Key Responsibilities: 1st line support for in-house applications and ad-hoc operational issues (training will be provided). PC hardware and software builds. Systems Administration (Active Directory, MS Exchange, Azure, Microsoft 365, Juniper and Linux systems etc.). Telephone administration and setup More ❯

Desktop Support, Security Access Control (Security Tech) High Wycombe £30,000 - £40,000 + Training + Progression + Private Medical + Life Insurance Are you a Security Access Control installer or similar looking to work for an industry leading manufacuturer in Security Access Control? Do you want to join a global organisation that offers a best in class … their careers and become industry experts? On offer is the chance to work 1 on 1 with industry experts daily to help guide you through the industry as you support them installing some of the most high-tech bio metric securiy access control systems for a global leader. In this role you will be providing technical customer support … team to trouble shoot tickets and provide the best service. The successful candidate will be someone with technical knowledge and a willingness to learn and progress. The Role Providing desktop support to security access control installers Leading Industry training. Progression opportunities. The Person Commutable to High Wycombe Security Access control. Good communication and people skills Keywords; IT Support More ❯

2nd Line Desktop Support Technician YO25 Based 28000 - 32000 DOE Monday to Friday Remote working available after 6 month probation The Opportunity: We are looking for a highly motivated Desktop Support Technician ready to make an immediate impact to our organisation. The successful candidate will be responsible for providing 1st and 2nd line IT support More ❯

2nd Line Desktop Support Technician YO25 Based £28000 - £32000 DOE Monday to Friday Remote working available after 6 month probation The Opportunity: We are looking for a highly motivated Desktop Support Technician ready to make an immediate impact to our organisation. The successful candidate will be responsible for providing 1st and 2nd line IT support More ❯

Desktop Support, Security Access Control (Security Tech) High Wycombe 30,000 - 40,000 + Training + Progression + Private Medical + Life Insurance Are you a Security Access Control installer or similar looking to work for an industry leading manufacuturer in Security Access Control? Do you want to join a global organisation that offers a best in class … their careers and become industry experts? On offer is the chance to work 1 on 1 with industry experts daily to help guide you through the industry as you support them installing some of the most high-tech bio metric securiy access control systems for a global leader. In this role you will be providing technical customer support … team to trouble shoot tickets and provide the best service. The successful candidate will be someone with technical knowledge and a willingness to learn and progress. The Role Providing desktop support to security access control installers Leading Industry training. Progression opportunities. The Person Commutable to High Wycombe Security Access control. Good communication and people skills More ❯

Manage and participate in the support of IT systems, projects, and staff across the organization. A detailed knowledge of systems and infrastructure is required to diagnose complex integrated service issues. Provide specialist knowledge and guidance on technical aspects of systems and services, acting as a local expert and reference point. Responsibilities include: assisting in the delivery of IT support for hardware, software, and peripheral equipment; resolving IT support calls efficiently; performing installations, configurations, relocations, and decommissioning of hardware and software; fault-finding and problem rectification; tracking support call progress; escalating issues appropriately; and promoting good practices in hardware, software, and IT security. DUTIES AND RESPONSIBILITIES Ensure all IT services support organizational delivery, efficiency, and reliability. … for reported problems, allocate resources, and ensure user satisfaction. Analyze service deficiencies and implement corrective measures. Refer complex issues to specialists and ensure prompt responses. Provide technical advice on desktop hardware, software, and consumables. Support hardware, software, and peripherals used within the organization. Resolve support calls promptly and efficiently. Complete installations, configurations, relocations, and decommissioning appropriately. Fault More ❯