Permanent 'Desktop Support' Job Vacancies

1 to 25 of 32 Permanent Desktop Support Jobs

IT Support Technician / Second Line IT Desktop Support Engineer

London, South East, England, United Kingdom
Hybrid/Remote Options
AWD online
IT Support Technician/Second Line IT Desktop Support Engineer An exciting opportunity for an IT Desktop Support Engineer to join a dynamic IT services organisation supporting clients across Central London. Ideal for someone passionate about Microsoft 365, Intune, and modern device management. If you’ve also worked in the following roles, we’d also … like to hear from you: IT Support Engineer, Systems Administrator, Infrastructure Engineer, Technical Support Analyst, Cloud Engineer, Desktop Support Specialist This role is known internally as a Modern Desktop Engineer SALARY: £30,000 to £35,000 per annum + Benefits (see below) LOCATION: Hybrid. Working 3 days from the City of London office (Farringdon/… days from home JOB TYPE: Full-Time, Permanent WORKING HOURS: 40 hours per week, Monday to Friday JOB OVERVIEW We have a fantastic new job opportunity for an IT Support Technician/Second Line IT Desktop Support Engineer who enjoys delivering outstanding technical support and client service. As an IT Support Technician/Second Line More ❯
Employment Type: Full-Time
Salary: £30,000 - £35,000 per annum
Posted:

IT Senior Desktop Support

London, South East, England, United Kingdom
Xist4
IT Senior Desktop Support Location: London, SE1 Work Arrangement: On-premises An outstanding opportunity has arisen to join a prestigious national institution renowned for its cultural impact and historical significance. This forward-thinking organisation offers a purpose-driven environment where your advanced IT expertise will directly support the systems that preserve and share powerful historical narratives. With … major investments in digital infrastructure and cloud-based technology, they’re now seeking a seasoned IT professional with solid third-line desktop support experience to join a close-knit technical team. IT Senior Desktop Support Key Skills: We are keen to connect with professionals who take pride in delivering high-quality, customer-focused IT support. This … includes Desktop Support Engineers, IT Support Analysts, Service Desk Engineers, End-User Support Specialists, and IT Technicians who have experience providing exceptional 2nd and 3rd level support service in user-facing environments. You should also bring: - 4+ years of experience in 2nd and 3rd line desktop support, with demonstrable third-line expertise. - Strong More ❯
Employment Type: Full-Time
Salary: £40,000 - £45,000 per annum
Posted:

Desktop Support Engineer / 2nd Line Technical Support Technician

Watford, Hertfordshire, England, United Kingdom
AWD online
Onsite Desktop Support Engineer/2nd Line Technical Support Technician A great opportunity, working with a well-known brand, for an IT support professional with strong troubleshooting and client-facing skills to deliver high-quality technical support within a managed services environment. If you’ve also worked in the following roles, we’d also like … to hear from you: IT Helpdesk Analyst, Technical Support Engineer, IT Technician, Deskside Support Technician, Second Line Support, Service Desk Analyst, IT Support Technician, 2nd Line IT Engineer. SALARY: £34,000 pro rata + up to £5,000 Bonus + Benefits (see below) LOCATION: Watford, Hertfordshire (10 min walk from Watford station) JOB TYPE: Part-Time … the pass mark and you’ll be invited on to the next stage of the interview process. JOB OVERVIEW We have a fantastic new job opportunity for an Onsite Desktop Support Engineer/2nd Line Technical Support Technician who will provide deskside and remote support to users across a busy client site. As an Onsite Desktop More ❯
Employment Type: Part-Time
Salary: £34,000 per annum, Pro-rata
Posted:

1st Line IT Support Engineer - Desktop, SaaS, Applications - Hybrid

Sheffield, South Yorkshire, England, United Kingdom
Hybrid/Remote Options
RecruitmentRevolution.com
estates of vending and coffee machines, as well as micro markets, through our extensive/powerful vending management systems. We have an exciting opportunity for an SaaS/IT Support Engineer to join our multi-award-winning team. The Role at a Glance: 1st Line IT Support Engineer - Desktop, SaaS, ApplicationsSheffield (S8)/Hybrid 2 Fixed Days … EMEA. Role Purpose: Supporting, engaging and managing clients use of our vending management system to make them more profitable and efficient Your Background/Skills: Customer Service, First Line Support, Excellent Communication, Software Testing, Software Support, Client Management. More About Us: We are SB Software . Our vending management software was created right from the outset to make … we serve the whole of the British Isles, while still continuing to grow apace, as new clients choose to join up. A typical week as a 1st Line IT Support Engineer: + Effectively responding to first-line support queries from customers using the company’s software via phone call and email+ Providing an accurate, efficient and customer-focused More ❯
Employment Type: Full-Time
Salary: £25,000 - £28,000 per annum
Posted:

1st Line IT Support Engineer - Desktop, SaaS, Applications - Hybrid

Yorkshire, United Kingdom
Hybrid/Remote Options
RecruitmentRevolution.com
estates of vending and coffee machines, as well as micro markets, through our extensive/powerful vending management systems. We have an exciting opportunity for an SaaS/IT Support Engineer to join our multi-award-winning team. The Role at a Glance: 1st Line IT Support Engineer - Desktop, SaaS, Applications Sheffield (S8)/Hybrid 2 Fixed … EMEA. Role Purpose: Supporting, engaging and managing clients use of our vending management system to make them more profitable and efficient Your Background/Skills: Customer Service, First Line Support, Excellent Communication, Software Testing, Software Support, Client Management. More About Us: We are SB Software . Our vending management software was created right from the outset to make … we serve the whole of the British Isles, while still continuing to grow apace, as new clients choose to join up. A typical week as a 1st Line IT Support Engineer: + Effectively responding to first-line support queries from customers using the company s software via phone call and email + Providing an accurate, efficient and customer More ❯
Employment Type: Permanent
Salary: GBP 25,000 - 28,000 Annual
Posted:

Desktop Support Engineer

Somerset, England, United Kingdom
Global Technology Solutions Ltd
Desktop Support Engineer Location: Yeovil Salary: £29,290 Requirements: must either hold or be able to obtain SC security clearance, British nationals only The site benefits from easy access to travel links, free parking, and subsidised employee rates at the on-site restaurant. This is a full-time, permanent position working 08:00 – 17:30 Monday to Thursday … and 08:00 – 16:00 on Fridays As a Desktop Support Engineer your role will involve: • Desktop/Laptop/VDI build, configuration and deployment to end users • Software installation/deployment • Smartphone deployment • Assisting the 2nd Line support team with laptop, desktop and VDI terminals support calls • Hardware installation/upgrade/break … fix for desktop, laptop, and server • Smartphone support • Service Desk cover as required • Assisting with customer projects What we're looking for: • Full UK driving license is essential to provide support across the large site and surrounding satellite sites • Microsoft Windows 7 and 10 Operating Systems – Deployment, configuration and support • Microsoft Office 2010 onwards • Proven and More ❯
Employment Type: Full-Time
Salary: £0 per annum
Posted:

Desktop Support Engineer

City Of Westminster, London, United Kingdom
Hybrid/Remote Options
React Training
Junior Desktop Support London Are you looking to kickstart your career in IT? Join our IT Technician traineeship today. We can offer a home based opportunity that leads to a rewarding job with an annual salary between 18,000- 25,000 per annum. We back our confidence in your job placement with a guaranteed offer for everyone who … completes our IT Traineeship. Junior Desktop Support - Requirements No prerequisites are needed; we welcome anyone passionate about beginning a career as an IT Technician. Junior Desktop Support - Responsibilities: Troubleshoot hardware and software issues. Install and configure computer systems and applications. Provide technical support to end-users. Maintain and update IT equipment and peripherals. Monitor system … performance and security. Implement backup and recovery procedures. Conduct routine maintenance tasks. Assist with network troubleshooting and administration. Document and track support tickets and resolutions. Step 1 Online study with 24/7 support from one of our experienced mentors Step 2 CV workshop followed by job interview with one of our recruitment partners in your area. Step More ❯
Employment Type: Permanent
Salary: GBP 18,000 - 25,000 Annual
Posted:

Desktop Support Engineer

SW1H, City of Westminster, Greater London, United Kingdom
Hybrid/Remote Options
React Training
Junior Desktop Support London Are you looking to kickstart your career in IT? Join our IT Technician traineeship today. We can offer a home based opportunity that leads to a rewarding job with an annual salary between £18,000-£25,000 per annum. We back our confidence in your job placement with a guaranteed offer for everyone who … completes our IT Traineeship. Junior Desktop Support - Requirements No prerequisites are needed; we welcome anyone passionate about beginning a career as an IT Technician. Junior Desktop Support - Responsibilities: Troubleshoot hardware and software issues. Install and configure computer systems and applications. Provide technical support to end-users. Maintain and update IT equipment and peripherals. Monitor system … performance and security. Implement backup and recovery procedures. Conduct routine maintenance tasks. Assist with network troubleshooting and administration. Document and track support tickets and resolutions. Step 1 Online study with 24/7 support from one of our experienced mentors Step 2 CV workshop followed by job interview with one of our recruitment partners in your area. Step More ❯
Employment Type: Permanent, Apprenticeship
Salary: £18000 - £25000/annum
Posted:

Desktop Support Engineer

Dublin, Dublin City, City of Dublin, Republic of Ireland
Hybrid/Remote Options
Teleperformance
management. We are experts in the call centre services industry and connect the biggest and most respected brands on the planet with their customers by providing customer care, technical support, customer acquisition, digital solutions, analytics, back-office and other specialized services to ensure consistently positive customer interactions. We’ve been providing superior customer care for leading brands throughout the … in AON Hewitt Global’s Global Best Employers™ Program. We are an equal opportunities employer and we welcome applications from all suitably qualified persons. About the Role As a Desktop Support Engineer you will provide desktop support to company employees, both on-site and at home for any issues reported. These will primarily relate to desktop … kit based onsite and providing hands-on assistance to other IT teams and users based remotely. General BAU tasks include but are not limited to, ticket management, hardware & software support, fault finding, troubleshooting, deployment, networking, and ensuring compliance with both internal and external security audits and accreditations. Good customer facing skills and ability to prioritise your workload are also More ❯
Employment Type: Permanent
Posted:

desktop support technician l2 uk

camberley, south east england, united kingdom
Excis Compliance ltd
WERE HIRING AS A DESKTOP SUPPORT TECHNICIAN L2 IN CAMBERLEY, UK Excis is a global IT support leader, driven by innovation and collaboration. We're looking for a proactive Desktop Support Technician L2 to manage hardware, software, and IT assets across multiple locations in and around the Camberley region. Join us for a rewarding career … supportive growth-oriented culture where individual achievements fuel team success. From solving complex IT challenges to celebrating wins together, we put our people first. Key Responsibilities: On-Site & Remote Support: Provide comprehensive IT support for remote sites in and around the Camberley region. Offer after-hours on-call support for designated sites as required. Travel to customer … service, ensuring client needs are addressed promptly and professionally. Act as a liaison between clients and vendors to ensure effective issue resolution. Participate in operational meetings as required. Provide support to other HPIT support teams as needed. Manage and resolve incidents through to completion. Requirements At least 1 year of experience in a technical support or IT More ❯
Posted:

Desktop Support Engineer

Gloucester, Gloucestershire, South West, United Kingdom
Sopra Steria
Exciting Career Opportunity for Desktop Support Engineers! Ready to take your IT career to new heights? Were on the lookout for enthusiastic Desktop Support Engineers to join our dynamic team in Gloucester. Youll play a key role in exciting projects across the Aerospace, Defence, and Security sectors, working with cutting-edge technologies to deliver exceptional on … premises solutions as part of our growing 2nd Line support team. This role offers a fantastic opportunity to work onsite five days a week, making it ideal for those who are: A 1st Line Engineer looking to take the next step in your career Someone eager to reignite their IT career after a break Military personnel transitioning to a … civilian career To be considered for this position, candidates must be eligible for DV (Developed Vetting) clearance. What you'll be doing: Provide technical support for Windows desktop solutions, diagnosing and resolving issues. Work on virtual desktop infrastructures using Citrix XenDesktop. Test and release Windows desktop security patches. Create and maintain automated builds using MDT & SCCM. More ❯
Employment Type: Permanent
Salary: £35,000
Posted:

Desktop Support Engineer, 1st Line, IT Support Engineer

Manchester, United Kingdom
Experis
Job Title: Desktop Support Engineer Location: One site WA5 is postcode Employment Type: Full-Time Salary up to £26k + Benefits Role Purpose: We are looking for a proactive and customer-focused Desktop Support Engineer to join our dynamic team. In this role, you will provide on-site IT hardware and software support across multiple … and enjoy solving technical challenges, we'd love to hear from you. Key Responsibilities: Diagnose, repair, and maintain IT hardware including PCs, laptops, printers (local and network), and peripherals. Support basic server, AV, telephony, and network-related tasks as required. Resolve operating system and application incidents in line with customer and manufacturer procedures. Execute IMAC (Install, Move, Add, Change … to obtain Government and/or Police Security Clearance (mandatory). Self-motivated with excellent organisational skills. CompTIA A+ certification or equivalent experience. Proficient in OS admin tools, application support, and telephony. Comfortable working at height and performing manual handling tasks. Experience with technical documentation and mentoring is a plus. Why Join Us? Work with a supportive and skilled More ❯
Employment Type: Permanent
Salary: £24000 - £26000/annum Plus Benefits
Posted:

Desktop Support Engineer - IMAC

Barrow-in-Furness, Cumbria, England, United Kingdom
83zero Ltd
Desktop Support Engineer - IMAC - Barrow-in-Furness Full-time | On-site 5 days per week | UK Driving Licence required | Salary: £30,000 Are you a detail-focused, hands-on IT support professional who enjoys working directly with users and keeping technology running smoothly? This is an excellent opportunity to join a collaborative End User Services team where … stock management, and coordinating IMAC (Install, Move, Add, Change) activities from start to finish. About the Role Working closely with the EUS Tower Lead and Team Leads, you'll support the full lifecycle of end user hardware - from stock management and device builds to equipment provisioning and coordinating onsite service requests. You'll help maintain the accuracy of the … onsite in Barrow-in-Furness, and requires a full UK driving licence. Key Responsibilities Build, rebuild and configure devices to meet end-user needs Maintain accurate stock records and support inventory reporting Manage deliveries into Stores and follow hardware disposal/allocation procedures Provision and set up equipment for users Coordinate IMAC requests from initiation through to completion Uphold More ❯
Employment Type: Full-Time
Salary: £30,000 per annum
Posted:

Desktop Support Engineer L2

worcester, midlands, united kingdom
Excis Compliance ltd
WE' RE HIRING AS A DESKTOP SUPPORT ENGINEER L2 AT Worcester, United Kingdom Excis is a global IT support leader globally, driven by innovation and collaboration. We're looking for a proactive Desktop Support Engineer L1 to manage hardware, software, and IT assets across multiple locations. Join us for a rewarding career in a supportive … control, and maintaining accurate records of all incoming and outgoing equipment. Prepare and deliver regular reports on IT stock status, failure trends, and overall inventory performance while assisting other support teams as required. Requirements What You Need: Only UK citizens can apply for the job. 2 - 4 years of hands-on IT hardware repair and support experience, with … leader that values innovation and excellence. Ready to make a difference and grow your career? Apply now to join Excis in Japan and be at the forefront of IT support excellence More ❯
Posted:

Desktop Support Engineer

Bridgwater, Somerset, South West, United Kingdom
Experis
Desktop Support Engineer (Part Time) Term 6 Months Hourly Rate: £35 per hour, 22.2 hours per week Part-Time (Tuesday, Wednesday and Thursday) Location: Somerset (On Site) Role Summary- In this role, the support person will oversee IT systems and assets, assist with upgrades and fixes, and provide training and support as needed. The ideal candidate … will have extensive knowledge of computer hardware and software, network maintenance, and industry trends to keep us on the cutting edge. Engaging with employees throughout the company, the IT support person will have an immediate impact on the efficiency of our operations and overall growth. Responsibilities: Serving new commercial sites (customer sites) in regard of network installation and site … connectivity. Supporting commercial sites in their needs in regard of workplace support and IT issues. Providing IT and workplace support to ARABELLE SOLUTIONS's locations in a specific region Act as IT concierge service to provide end users skilled troubleshooting for all their open IT issues. Respond to issues over the phone, via email, in person, or through More ❯
Employment Type: Part Time
Salary: £35 - £40 per hour
Posted:

Desktop Support

cambridge, east anglia, united kingdom
Pracyva
Job Description General Description Responsibilities :- • Supervise desktop support resources maintaining all SLA • Provide telephone, desktop, laptops and remote support, including deployment and replacement of equipment for all Executive group members. Act as a technical resource to others to resolve problems, issues and errors. • Prioritize support calls using enterprise ticketing system (Service Now) and manage/… with frequent updates, as well as escalating aging tickets, and trends as required. • Running Reports in SNOW • Anticipate customer needs and proactively identifies solutions. • Develop, design, implement and enforce desktop standards and procedures for service desk and remote site technical support. • Coach and develop team members by communicating performance expectations, provide on-going feedback, and ensure training resources and … plans are in place to address individual and department needs. • Should have support handling experience in VIP users/executives. • Maintain high customer/end user satisfaction. Education requirements • Install hardware and software configurations, troubleshoot and maintain computer systems, hardware and peripherals • Provide technical product training and basic user functionality training when required • Confer and work with other team More ❯
Posted:

L2 Desktop Support Engineer (Ad-Hoc / On Demand Support)

Netherlands
Allied Worldwide
are proud of each and every one of them. They are exceptional and we are looking for more exceptional people to join us. Key responsibilities: Provide 2nd Line onsite desktop and application support services to end users Troubleshoot and resolve incidents relating to Desktop operating systems and mobile devices Repair hardware and peripheral faults in conjunction with … warranty providers Take ownership of personal ticket queues and support colleagues when necessary to improve customer satisfaction whilst achieving contractual SLAs Operate cohesively with the service desk team to maintain service levels All work undertaken must be logged via a Service Desk Reporting Tool and this must be kept up to date and accurately and clearly indicate the incident … of operating within a Service Desk environment and team, supporting users either remotely or onsite and managing tickets through an Incident Management tool Excellent all-round knowledge of Windows Desktop Operating Systems, with recent support experience in Windows 7 and 10 Excellent support experience with mobile devices e.g. tablets and smartphones running iOS and Android OS Working More ❯
Employment Type: Permanent
Salary: EUR Annual
Posted:

Desktop Support Engineer - 1st and 2nd Line - Kingston, Surrey - Hybrid - £45,000

Kingston, Fochabers, Morayshire, Scotland, United Kingdom
Hybrid/Remote Options
Ashdown Group
Desktop Support Engineer – 1 st and 2 nd Line – Kingston, Surrey – Hybrid - £45,000 Service Desk based. A highly successful and rapidly growing business based in Kingston, Surrey are looking for a personable IT Support Engineer to join their Service Desk Team. Supporting the Service Desk Manager you will provide an excellent 1 st and 2 nd … line support service to internal IT users, clients and VIPs. This is front line, customer facing hands on technical role supporting a Windows and M365 environment. Please note – hybrid working is offered – 3 days per week in the Kingston office and 2 at home. Key responsibilities of this Service Desk Engineer role are: Investigating, diagnosing, troubleshooting and resolving issues … for office based and remote users to agreed SLAs Providing 1 st and 2 nd line desktop, laptop and mobile device support across a variety of systems and services including M365 Completing ad hoc project work such as device builds, IT onboarding and application deployment Previous experience across the following technologies is essential: Windows 10 and Windows More ❯
Employment Type: Full-Time
Salary: £40,000 - £50,000 per annum
Posted:

Desktop Support Engineer – 5 days onsite London – Tuesdays to Saturdays

London, South East, England, United Kingdom
Atrium Workforce Solutions Ltd
Desktop Support Engineer – 5 days onsite London – Tuesdays to Saturdays Role: Permanent Location: London (Bond Street Station) Work pattern: 5 days on site (Tuesdays to Saturdays) Travel: International travel required Pay: £45-50K salary The Technology Support Engineer is a member of the Information Technology Department who is responsible for the day-to-day support … the team when appropriate Configures, deploys and supports physical and virtual computers and network equipment Assist in planning projects and participate in managing small initiatives Coordinate with IT Infrastructure, support team change/maintenance windows for infrastructure systems Performs routine software upgrades on network infrastructure to patch vulnerabilities Qualifications: 5+ years of relevant experience Monitors, troubleshoots, diagnoses, and resolve More ❯
Employment Type: Full-Time
Salary: £45,000 - £50,000 per annum
Posted:

Onsite / Desktop Support Engineer x2 Crewe

Crewe, Cheshire, England, United Kingdom
Adecco
Onsite/Desktop Support Engineer x2 Crewe £40-42,000 + Benefits - on site 5 days a week Act as the first point of contact for customers, delivering the highest level of customer service and engagement, and will be pre-empting investigating and resolving Incidents. The role will be onsite five days a week in Crewe Your role More ❯
Employment Type: Full-Time
Salary: £40,000 - £42,000 per annum
Posted:

AV Desktop / Helpdesk Support Engineer

Berkshire, United Kingdom
Creative Personnel
AV Desktop/Helpdesk Support Engineer - I am looking for a seriously good technically proficient Guru in the world of AV, supporting integrated AV systems. You will need to have the ability to diagnose system faults remotely and come up with new and ingenius way to fix issues. You will be able to communicate in a professional manner … you have the relevant AV knowledge that encompasses the below please send your CV asap. Crestron control/switching Audio DSP, Audinate Dante QSC Q-SYS Installation, Integration, Commissioning, Support, Service, Maintenance, desktop Lighting, sound, audio VC Poly, MTRs, Teams, Zoom Boardrooms, Meeting rooms, Learning spaces, Auditoria, Corporate AV IT networks, Cisco, Draytek, Microsoft Logitech, Yealink, Neat, Bose … LEGALLY AND SHOW A CLEARLY DEFINED SKILL SET WITHIN THE CV AV A-V A/V AUDIOVISUAL AUDIO-VISUAL AUDIO/VISUAL VIDEOCONFERENCE VC MTR POLY ZOOM TEAMS SUPPORT MAINTENANCE FIX HELPDESK DESKTOP MICROSOFT IPTV SHURE CRESTRON EXTRON CONTROL SWITCHING BERKS BERKSHIRE BUCKS BUCKINGHAMSHIRE BUCKS SURREY LONDON More ❯
Employment Type: Permanent
Salary: £35000 - £38000/annum
Posted:

Desktop Support Specialist

Venlo, Limburg, Netherlands
SISL Global
in 5342 LZ Oss Netherlands Desired Skills & Experience Responsibilities: Image and install software on Windows, and Apple laptops/desktops including IMAC (installations, moves, additions, and changes) and Remote support Troubleshoot post deployment issues on multiple computer platforms: Windows, Macintosh and mobile devices Printer break-fix and installation Disposal, redeployment and Asset reclaim Shipping coordination Data Backup and Data … Recovery coordination Hardware Refresh Warranty and Out-of-warranty repair and replacement Depot Services Walk Up Support Spare parts management Executive (VIP) Support Audio and Video Support including Health Checks Inventory and Asset Management - Depot Operations Coordinate with external vendors for dispatch support Identify and resolve hardware and software application conflicts Open and close service requests … PC-based spreadsheet software sufficient to develop formulas, complete calculations across multiple worksheets, and use functions preferred Ability and willingness to work extended hours or a modified schedule to support planned activities or emergency situations Outstanding customer service and interpersonal skills Excellent organizational skills and ability to prioritize tasks among many competing requests Experience working in or supporting a More ❯
Employment Type: Permanent
Salary: EUR Annual
Posted:

1st & 2nd Desktop Support

Ribbleton, Preston, Lancashire, England, United Kingdom
Cummins Mellor Recruitment
have a passion to continue growing the business and re-invest profits into refreshing our product range and improving infrastructure and we are looking for a 1st & 2nd Line Support Technician. The Responsibilities... To provide 1 st & 2 nd line support to users for all PC hardware, software and associated peripherals. This includes escalating internally or redirecting support requests to the software/hardware supplier where necessary. To manage and resolve support calls on the IT Helpdesk and document their outcome to facilitate the resolution of common queries, including pro-actively providing information to users on the progress of outstanding support calls and ensuring messages are passed on to the relevant people. Maintaining the IT More ❯
Employment Type: Full-Time
Salary: £28,000 - £30,000 per annum, Inc benefits
Posted:

Technology Support Engineer/Helpdesk Engineer/Deskside Support Engineer

London, South East, England, United Kingdom
Atrium Workforce Solutions Ltd
Permanent Role – Technology Support Engineer/Helpdesk Engineer/Deskside Support Engineer – Onsite/London We are seeking an experienced Technology Support Engineer/Helpdesk Engineer/Deskside Support Engineer to be a member of the Information Technology Department who is responsible for the day-to-day support of all systems and infrastructure used by … our end users. Role Overview: Job Title: Technology Support Engineer/Helpdesk Engineer/Deskside Support Engineer Location: London/Onsite (5 days a week onsite) Contract Type: Permanent Responsibilities: Resolve hardware and connectivity issues as they arise, escalating them within the team when appropriate. Configure, deploy, and support physical and virtual computers, as well as network … equipment. Assist in project planning and participate in managing small initiatives. Coordinate with the IT Infrastructure team and support change/maintenance windows for infrastructure systems. Perform routine software upgrades on network infrastructure to patch vulnerabilities. Qualifications: 5+ years of relevant experience Experience providing face-to-face/on-site support to end users Monitor, troubleshoot, diagnose, and More ❯
Employment Type: Full-Time
Salary: £40,000 - £45,000 per annum
Posted:

1st / 2nd Line Helpdesk & Desktop IT Support (MSP)

Rochdale, Lancashire, United Kingdom
Lotus Recruitment
A brilliant opportunity to join a growing team! Our client is a well-established Managed Service Provider based in Rochdale, known for delivering high-quality IT support & solutions to a diverse client base. As they continue to grow, they are now looking to appoint an experienced Helpdesk/Desktop Technician to strengthen their internal support function. You … and development, friendly & supportive team culture Role overview: This role is ideal for a 1st/2nd Line Technician with at least 2yrs' experience in an IT helpdesk or support role, you'll be confident troubleshooting a range of technical issues across hardware, software & networking & be comfortable taking ownership of tasks, while supporting others. Key responsibilities: Provide 1st & 2nd … Line tech support to both customers & internal users Troubleshoot & resolve issues related to hardware, software & networking Escalate complex issues where necessary & follow up to resolution Mentor & support junior staff, including apprentices Maintain accurate documentation of tickets, systems & procedures Support continuous improvement of IT systems & processes Experience & skills required: Minimum 2yrs experience in a similar IT support More ❯
Employment Type: Permanent
Salary: GBP 25,000 - 33,000 Annual
Posted:
Desktop Support
10th Percentile
£29,000
25th Percentile
£31,000
Median
£35,000
75th Percentile
£40,000
90th Percentile
£57,750