1 to 1 of 1 Permanent Desktop Support Manager Jobs

shape the future of our cybersecurity, intelligence, and services offerings. Nightwing is seeking an experienced IT profession to fill a critical multifunction role in support of a diverse workforce in a fast paced, dynamic and challenging work environment. The selected candidate will be expected to: Key Responsibilities: Manage end … user desktop support team, hardware/software delivery and inventory management across the organization. Manage the work order management system (Atlassian ServiceDesk/ServiceNow) minimizing resolution times per case. Develop and maintain the user image for the Nightwing user devices. Review business requests for service enhancements and undertakes … geographically distributed team with minimal supervision. Demonstrate strong customer service and focus on timely professional service. Required Skills: 5 years or more of IT desktop support. Exposure/strong understanding of Site Services Applicable experience using technical knowledge and problem-solving skills to resolve issues. Proficiency using and supporting more »