201 to 225 of 472 Permanent Dynamics CRM Jobs

Define business requirements and work collaboratively across business, technology, product and design teams to deliver customer-centric solutions. Support the implementation of digital, CRM and AI-enabled customer capabilities that improve customer engagement and operational effectiveness. Facilitate workshops, stakeholder interviews and co-creation sessions to align teams … propositions, services or business models. Knowledge of CRM, customer engagement platforms or customer service technologies such as Salesforce, Microsoft Dynamics, ServiceNow, Genesys or NICE is advantageous. Understanding of AI-enabled customer experiences, intelligent automation or emerging digital capabilities. Strong analytical, problem-solving and stakeholder ...

SummaryAt Avanade, we see how the power of Dynamics 365 & Power Platform shapes the future of businesses every day. By combining our unmatched Microsoft knowledge with our creative approach to innovation and strong industry knowledge, we create a lot of opportunities for Microsoft, our clients … sure to lead to your unique version of success.As a Customer Engagement, you will play a key role in designing, developing, and implementing Dynamics 365 Customer Engagement (CE) solutions. You will work closely with clients and project teams to create innovative business applications that enhance customer experiences ...

risk management, and issue management processes. Understanding of relational databases and SQL/T-SQL. Experience with enterprise applications such as Microsoft Dynamics, ServiceNow, Salesforce, ERP, CRM, or similar business platforms. Personal Attributes Strong customer and service focus. Highly organised with excellent attention ...

Project Manager - CRM Transformation & Data Migration 18-Month Fixed-Term Contract | Hybrid (Scotland) We're seeking an experienced Project Manager to lead a major CRM transformation programme for a values-driven organisation undergoing significant digital change. This is a fantastic opportunity to deliver … customer journey improvements. About You You'll bring: Proven experience delivering CRM implementation or migration projects. Experience with Salesforce, Dynamics 365, or similar CRM platforms. Strong data migration and systems consolidation experience. Excellent stakeholder management and supplier engagement skills. A solid understanding ...

customer service function. You'll take responsibility for an established customer service and sales administration team, with a wider remit covering customer experience, CRM systems and continuous improvement. The role would suit an experienced Customer Service Manager looking for more responsibility and the opportunity to progress towards … customer service function. You'll need: Experience managing and developing a customer service team Strong CRM experience Microsoft Dynamics, Salesforce or similar A track record of improving customer service processes and performance Experience working with KPIs, SLAs and customer satisfaction measures Confidence handling escalations ...

Softwerx is seeking a Microsoft Dynamics 365 Consultant/Developer to own the setup, optimisation and daily management of our Dynamics 365 Customer Engagement. This role supports sales, marketing and service delivery through automation, customisation and dashboards. The post reports to the CTO with accountability … will be the internal SME for Dynamics 365 and the Power Platform, ensuring GDPR compliance, reporting accuracy and operational efficiency. #J-18808-Ljbffr ...

status, and customer feedback to identify improvement opportunities.Ensure all client account documentation, meeting notes, contract records, and strategic plans are maintained accurately within CRM systems.Support smooth customer onboarding and transition processes following handover from Sales.Strategic Customer Success:Understand clients' business priorities, industry trends, and technology challenges … commercial awareness with an understanding of contracts, renewals, and customer profitability.Experience using CRM platforms such as Salesforce, HubSpot, Microsoft Dynamics, or similar systems.Good working knowledge of Microsoft 365 applications.Desirable ExperienceExperience working within an IT Managed Service Provider (MSP).Understanding of Microsoft solutions ...

customer feedback to identify improvement opportunities. Ensure all client account documentation, meeting notes, contract records, and strategic plans are maintained accurately within CRM systems. Support smooth customer onboarding and transition processes following handover from Sales. Strategic Customer Success: Understand clients' business priorities, industry trends, and technology challenges … awareness with an understanding of contracts, renewals, and customer profitability. Experience using CRM platforms such as Salesforce, HubSpot, Microsoft Dynamics, or similar systems. Good working knowledge of Microsoft 365 applications. Desirable Experience Experience working within an IT Managed Service Provider (MSP). Understanding ...

customer feedback to identify improvement opportunities. Ensure all client account documentation, meeting notes, contract records, and strategic plans are maintained accurately within CRM systems. Support smooth customer onboarding and transition processes following handover from Sales. Strategic Customer Success: Understand clients' business priorities, industry trends, and technology challenges … awareness with an understanding of contracts, renewals, and customer profitability. Experience using CRM platforms such as Salesforce, HubSpot, Microsoft Dynamics, or similar systems. Good working knowledge of Microsoft 365 applications. Desirable Experience Experience working within an IT Managed Service Provider (MSP). Understanding ...

efforts. Develop prospect call preparation intelligence including company background research and other pertinent lead information. Identify customer buying trends. Enter, update, and maintain CRM information on leads, prospects, and opportunities. Use and improve digital sales reports. Maintain market knowledge including competitive products, pricing, and policies. Maintain data … following technical certifications within 3 months after joining the team or have them completed prior to hire: Technical Certifications: Microsoft 365 fundamentals Dynamics 365 CRM fundamentals Azure fundamentals Data fundamentals Security Fundamentals Dynamics 365 ERP fundamentals Benefits Opportunity to work for Microsoft ...

business value, build trust with stakeholders at all levels, and navigate complex organisational dynamics. Data-driven and technically proficient – you're comfortable with CRM software (e.g., HubSpot, Zoho), project management tools (e.g., Jira), and analysing customer data to drive decisions and demonstrate value. What Success looks like ...

high attention to detail and a demonstrable commitment to quality. Beneficial Experience with Tosca, Salesforce or comparable CRM platforms (e.g. Dynamics). Experience of performance, security, accessibility or resilience testing. Transparency is important to us. That is why you will find everything that matters ...

Administration, Computer Science, or related field. 7+ years of project management experience delivering business and technology initiatives. Proven experience leading ERP, enterprise application, CRM, SaaS, or digital transformation projects. Demonstrated success managing projects from planning through deployment and adoption. Experience managing project budgets, schedules, resources, risks … supporting manufacturing, supply chain, operations, engineering, quality, finance, customer service, or commercial functions. Experience with ERP platforms such as JD Edwards, Microsoft Dynamics, SAP, Oracle, or similar enterprise systems. Experience leading systems integration, cloud, data, analytics, infrastructure modernization, or digital transformation initiatives. Experience working within private equity ...

delivery, professional services, technical consulting, or implementation management roles Proven track record leading complex, multi‐stakeholder enterprise implementations in B2B SaaS (ideally PSA, CRM, ERP, workflow platforms, or enterprise SaaS) Deep hands‐on delivery experience across the full implementation lifecycle: discovery, design, build, UAT, data migration … driven decision maker: you use metrics to diagnose problems, forecast outcomes, and drive accountability Strong business acumen: you understand project economics, gross margin dynamics, resource utilization, and how delivery impacts company growth Process‐oriented but pragmatic: you build #J-18808-Ljbffr ...

delivery, professional services, technical consulting, or implementation management roles Proven track record leading complex, multi‐stakeholder enterprise implementations in B2B SaaS (ideally PSA, CRM, ERP, workflow platforms, or enterprise SaaS) Deep hands‐on delivery experience across the full implementation lifecycle: discovery, design, build, UAT, data migration … driven decision maker: you use metrics to diagnose problems, forecast outcomes, and drive accountability Strong business acumen: you understand project economics, gross margin dynamics, resource utilization, and how delivery impacts company growth Process‐oriented but pragmatic: you build structure where needed but don't let process become bureaucracy ...

About Remarkable We are Remarkable – a leader in digital transformation, helping businesses create cutting-edge customer experiences through platforms like Sitecore, Optimizely, and Microsoft CRM. We specialise in using data-driven strategies and innovative ...

transformation journey. You will be responsible for designing the frameworks, standards, and technology architecture that connect core business systems across case management, finance, CRM, analytics, and AI platforms. Working closely with senior technology and business leaders, you will help shape a scalable and sustainable data ecosystem that … Experience producing architecture standards, roadmaps and governance documentation. Desirable Skills & Experience Knowledge of case management systems, CRM platforms such as Dynamics 365, and finance or billing solutions. Experience supporting large-scale cloud transformation programmes.Understanding of data governance, privacy, and regulatory compliance requirements. Relevant architecture certifications ...

transformation journey. You will be responsible for designing the frameworks, standards, and technology architecture that connect core business systems across case management, finance, CRM, analytics, and AI platforms. Working closely with senior technology and business leaders, you will help shape a scalable and sustainable data ecosystem that … Experience producing architecture standards, roadmaps and governance documentation. Desirable Skills & Experience Knowledge of case management systems, CRM platforms such as Dynamics 365, and finance or billing solutions. Experience supporting large-scale cloud transformation programmes. Understanding of data governance, privacy, and regulatory compliance requirements. Relevant architecture ...

transformation journey. You will be responsible for designing the frameworks, standards, and technology architecture that connect core business systems across case management, finance, CRM, analytics, and AI platforms. Working closely with senior technology and business leaders, you will help shape a scalable and sustainable data ecosystem that … technical audiences.Experience producing architecture standards, roadmaps and governance documentation.Desirable Skills & ExperienceKnowledge of case management systems, CRM platforms such as Dynamics 365, and finance or billing solutions.Experience supporting large-scale cloud transformation programmes.Understanding of data governance, privacy, and regulatory compliance requirements.Relevant architecture certifications such as TOGAF ...

transformation journey. You will be responsible for designing the frameworks, standards, and technology architecture that connect core business systems across case management, finance, CRM, analytics, and AI platforms. Working closely with senior technology and business leaders, you will help shape a scalable and sustainable data ecosystem that … technical audiences.Experience producing architecture standards, roadmaps and governance documentation.Desirable Skills & ExperienceKnowledge of case management systems, CRM platforms such as Dynamics 365, and finance or billing solutions.Experience supporting large-scale cloud transformation programmes.Understanding of data governance, privacy, and regulatory compliance requirements.Relevant architecture certifications such as TOGAF ...

needsExperience in the delivery of large-scale business/technology programmes and ideally in ERP or CRM implementations (Oracle, MS Dynamics, SAP)What we look forWe’re interested in candidates with a genuine creative vision and the confidence to make it happen. You can expect ...

Please note - this is not a Microsoft Dynamics 365 CRM role** Senior/Lead Automation Engineer – Power Platform & AI Brighton, East Sussex – Hybrid, 1 day in the office A Senior/Lead Automation Engineer is required to play a leading role in a newly ...

both customer satisfaction and commercial success. A key focus of the role will be supporting the business through its transition to Microsoft Dynamics Business Central , alongside the ongoing development of CRM systems and business processes. Key Responsibilities Lead, motivate, coach, and develop the office … skills. Systems-focused mindset with confidence adopting and improving technology solutions. Experience with ERP or CRM systems, ideally Microsoft Dynamics Business Central, would be advantageous. ...

hands‐on technical pre-sales role within the AI Business Solutions Pre-Sales team. The primary focus is Power Platform, alongside Dynamics 365 Customer Engagement, to support the Pre‐Sales team with Power Platform expertise - customer‐facing solutioning, broader innovation within the Microsoft ecosystem and the ability … well as a consulting one. The person suited to it is able to build demonstrations, proofs of concept, and reusable assets themselves - for Dynamics 365 Customer Engagement opportunities, for standalone Power Platform solutions, and occasionally for Business Central opportunities where Power Platform extends the solution. Pre‐Sales Engagement ...

part of this, we are delivering a global CRM transformation, consolidating multiple legacy platforms into a single Microsoft Dynamics–based solution. This programme will simplify our tech landscape, enhance client visibility, and enable consistent, data-driven ways of working worldwide.We’re looking … analysis capability in complex, decentralised or multi business organisationsExperience working on CRM, ERP, or enterprise SaaS implementations (Microsoft Dynamics experience beneficial but not essential)Demonstrated ability to translate ambiguous business needs into clear, structured requirementsStrong stakeholder engagement skills, with the ability to work effectively ...