Helpdesk Manager: Microsoft 365, Azure & Zoho CRM
- Hiring Organisation
- Jobleads-UK
- Location
- Northampton, England, United Kingdom
periods. The Helpdesk Manager will support and oversee key platforms including M icrosoft365, Azure infrastructure, Azure AD/Entra ID, Intune, Exchange Online, CRM SaaS platforms including Zoho CRM , and other cloud‐based business systems. The role will also involve working closely with … device management. Experience administering and supporting SaaS CRM platforms, ideally Zoho CRM; experience with Salesforce, Microsoft Dynamics, HubSpot, or similar platforms would also be beneficial. Strong understanding of ticket management, incident prioritisation, escalation processes, SLAs, documentation, and reporting. Experience personally handling ...