AI Platform Support Engineer
- Hiring Organisation
- CYNET SYSTEMS
- Location
- Austin, Texas, United States
- Employment Type
- Permanent
- Salary
- USD Hourly
supporting x86 platforms, AI/ML software environments, GPU computing technologies, and operating system-level debugging. This position requires strong troubleshooting skills spanning hardware, firmware, drivers, operating systems, and the AI software ecosystem, including ROCm. Responsibilities: The candidate will serve as the primary technical contact for reported platform issues, analyzing … performance bottlenecks. Debugging & Root Cause Analysis: The candidate will collect and analyze logs, traces, dumps, and telemetry data to perform issue isolation across hardware, firmware, drivers, operating systems, and AI frameworks. The role requires identifying root causes and working with engineering teams to deliver fixes, escalating product defects with clear ...