solving abilities, with a desire to learn. Ability to work collaboratively and independently in a remote, fast-paced environment. Familiarity with helpdesk tools (e.g., Freshdesk, Zendesk) and support workflows is advantageous. Even better if you Have familiarity with helpdesk tools and support workflows. The Bigger Picture We value professional experience More ❯
Cambridgeshire, England, United Kingdom Hybrid / WFH Options
Euro London Appointments
communication skills with the ability to adapt to different audiences. A customer-first mindset with empathy and professionalism. Experience with systems such as Salesforce, Freshdesk, or similar platforms. Confident using Microsoft Office and other business technology tools. A proactive attitude and team-player mentality. This is your chance to join More ❯
cambridgeshire, east anglia, united kingdom Hybrid / WFH Options
Euro London Appointments
communication skills with the ability to adapt to different audiences. A customer-first mindset with empathy and professionalism. Experience with systems such as Salesforce, Freshdesk, or similar platforms. Confident using Microsoft Office and other business technology tools. A proactive attitude and team-player mentality. This is your chance to join More ❯
cambridge, east anglia, united kingdom Hybrid / WFH Options
Euro London Appointments
communication skills with the ability to adapt to different audiences. A customer-first mindset with empathy and professionalism. Experience with systems such as Salesforce, Freshdesk, or similar platforms. Confident using Microsoft Office and other business technology tools. A proactive attitude and team-player mentality. This is your chance to join More ❯
easy to understand. Basic knowledge of excel (formulas, pivot-tables). Knowledge of Python and SQL. Previous experience working with support desk tools (Zendesk, Freshdesk, Jira, etc.). Highly organized, the capacity to multitask and work within short time constraints. Quick learner, self-motivated, detailed-oriented, and able to work More ❯
support US-based users Bonus points if you have: Knowledge of VLEs/LMSs such as Canvas, Moodle, Blackboard, etc. Experience with tools like Freshdesk or ChurnZero Light programming or scripting knowledge (e.g. JavaScript or C#) What’s on Offer Up to £40,000 salary Fully remote working (UK only More ❯
Bedford, Bedfordshire, South East, United Kingdom Hybrid / WFH Options
Verifile Ltd
The nice to haves: Experience working within the Background Screening, HR, HR Tech, or recruitment services sector. Familiar with customer service platforms such as Freshdesk, HubSpot, or Zendesk. Wed also love you to: Ensure that the company values are reflected in your own work and behaviour: Put People First, own More ❯
Brighton, Sussex, United Kingdom Hybrid / WFH Options
The GelBottle Inc
this is your chance to make a significant impact! IT Support & Troubleshooting: Serve as the first point of contact for all IT issues via Freshdesk, chat, or in person-resolving hardware, software, network, and MacOS-related problems both remotely and onsite. System Setup & Onboarding: Configure and deploy laptops, mobile devices … in a 1st Line Support or similar IT support role Good understanding of Windows OS and basic networking principles Experience using ticketing systems like Freshdesk (or similar) Comfortable delivering both remote and onsite support Excellent communication skills and a customer-first mindset Able to multitask, prioritise effectively, and stay calm More ❯
