Archimate methodologies/Experience of architecting solutions within the cloud (AWS/Azure)/Automation/RPA methods and technologies/Enterprise scale telephony (Genesys/Avaya)' Strong communication skills and able to communicate to both technical and non-technical audiences at all levels within the organisation' Experience of designing more »
Professional Services Engineer - Genesys Cloud Exciting opportunity to join a rapidly expanding CCaaS provider as a Design & Deployment Engineer in the Professional Services team. This is an innovative company utilising open source technology, leading the way with hosted telephony, Asterisk PBX, CCaaS solutions & AI. They are winning contracts hand-over … where your skills and expertise will be valued. Essential Experience: Experience of CCaaS/VoIP project work/solution deployments Experience supporting or deploying Genesys Cloud Ability to interact with clients/customers - working with them to understand and define requirements. Ability to produce low-level solution designs for SME more »
