Senior Platform Architect
- Location
- Greater London, England, United Kingdom
customers and prospects unlock the full potential of the AI-powered Zendesk Resolution Platform. You will design and architect next-generation service solutions that drive measurable business outcomes, transforming traditional support centers into highly efficient, Autonomous Service Workforces. Simultaneously, you will act as a critical technical advisor … expansion, and customer retention targets. Main Responsibilities Strategic Value & Executive Advisory Executive Technical Value: Partner with sales engineers , account executives and business consultants to drive strategic discussions, effectively communicating complex technical architecture and solutioning along with the business value of AI to C-suite and director-level executives. ...