Senior Payroll Analyst
- Hiring Organisation
- Iron Mountain
- Location
- United Kingdom
systems to resolve escalations and ensure high customer satisfaction. Process Excellence & Automation: Continuously review, document, and refine existing payroll processes. Leverage advanced Excel/Google Sheets, formulas, and AI tools to drive process automation, data validation, and continuous improvement. Service Metric & SLA Monitoring: Track case volumes, resolution metrics … Proficiency: Hands-on experience with core HRIS (preferably Workday) and case management platforms (ideally ServiceNow). Advanced Technical Skills: Strong capability in Excel/Google Sheets formulas, along with a forward-thinking approach to using AI adaptation to enhance automation, data validation, and accuracy. Analytical & Problem-Solving Capabilities ...