1 to 25 of 44 Permanent Head of Operations Jobs

Head of Customer Operations Location : UK, Fully Remote Contract : Permanent, Full-Time Salary : £80,000 About the Head of Customer Operations role: Nobul is excited to be partnering with an award-winning SaaS company, who are currently recruiting for a Head of Customer Operations to join their team. This is a … crucial leadership role, focused on building scalable, best-in-class Onboarding and Support functions that will be essential to our next phase of growth. As a senior leader reporting directly to the CEO, you will be responsible for two business critical functions: Customer Onboarding and Customer Support. They are looking for an inspiring leader who thrives on turning operational … challenges into structured, high-performing systems and is motivated by building the foundation for customer loyalty and retention. What youll do as the Head of Customer Operations: Develop and own the strategic vision for the Onboarding and Customer Support teams. Lead, mentor, and inspire a team of 11 dedicated professionals, fostering a culture of accountability More ❯

Head of Operations Up to £75,000 | Hybrid | Manchester Are you an experienced Head of Operations with a passion for improving systems, processes, and performance? This is an exciting opportunity to join a forward-thinking organisation as their Head of Operations, where you'll play a key role in driving efficiency … Central Collaborate closely with finance, supply chain, and IT to streamline workflows Lead system and process enhancement projects, ensuring BC supports business goals Manage and develop a high-performing operations team Analyse data and KPIs to inform strategic decision-making What you'll bring: Proven experience in an operations leadership role within a growing business Strong understanding of ERP systems, ideally Dynamics 365 Business Central Track record of improving efficiency through technology and process change Excellent communication and stakeholder management skills Strategic mindset with hands-on leadership style What's on offer: Salary up to £75,000 depending on experience Hybrid working based in Manchester Key leadership role with autonomy and influence Opportunity to shape operational More ❯

Head of Finance & Business Operations Location: Bournemouth - Hybrid Salary: £80,000 - £85,0000 + Bonus + Car Allowance Hours: Monday to Friday - 8.30am-5.30pm - Permanent I'm currently partnering with a well-established and fast-growing technology business that is looking to appoint a commercially focusedHead of Finance & Business Operations. This is a fantastic opportunity for … a senior finance leader who wants to take ownership, influence strategy, and play a key role in shaping the next phase of growth. About the role of Head of Finance & Business Operations: My client is part of a highly successful global group, with more than 2,000 employees worldwide, yet the UK team still … operates with an agile, collaborative culture. As they continue to scale, they're now seeking a Head of Finance & Business Operations who can lead the Finance function, support commercial decision-making, and drive operational excellence across the business. This is a hands-on, strategic role where you'll work closely with the Country Manager and the senior More ❯

Head of Operations Up to £75,000 | Hybrid | Manchester Are you an experienced Head of Operations with a passion for improving systems, processes, and performance? This is an exciting opportunity to join a forward-thinking organisation as their Head of Operations, where you'll play a key role in driving efficiency … Central Collaborate closely with finance, supply chain, and IT to streamline workflows Lead system and process enhancement projects, ensuring BC supports business goals Manage and develop a high-performing operations team Analyse data and KPIs to inform strategic decision-making What you'll bring: Proven experience in an operations leadership role within a growing business Strong understanding of ERP systems, ideally Dynamics 365 Business Central Track record of improving efficiency through technology and process change Excellent communication and stakeholder management skills Strategic mindset with hands-on leadership style What's on offer: Salary up to £75,000 depending on experience Hybrid working based in Manchester Key leadership role with autonomy and influence Opportunity to shape operational More ❯

Head of Operations Up to £75,000 | Hybrid | Manchester Are you an experienced Head of Operations with a passion for improving systems, processes, and performance? This is an exciting opportunity to join a forward-thinking organisation as their Head of Operations, where you'll play a key role in driving efficiency … Central Collaborate closely with finance, supply chain, and IT to streamline workflows Lead system and process enhancement projects, ensuring BC supports business goals Manage and develop a high-performing operations team Analyse data and KPIs to inform strategic decision-making What you'll bring: Proven experience in an operations leadership role within a growing business Strong understanding of ERP systems, ideally Dynamics 365 Business Central Track record of improving efficiency through technology and process change Excellent communication and stakeholder management skills Strategic mindset with hands-on leadership style What's on offer: Salary up to £75,000 depending on experience Hybrid working based in Manchester Key leadership role with autonomy and influence Opportunity to shape operational More ❯

Head of Operations Up to £75,000 | Hybrid | Manchester Are you an experienced Head of Operations with a passion for improving systems, processes, and performance? This is an exciting opportunity to join a forward-thinking organisation as their Head of Operations, where you'll play a key role in driving efficiency … Central Collaborate closely with finance, supply chain, and IT to streamline workflows Lead system and process enhancement projects, ensuring BC supports business goals Manage and develop a high-performing operations team Analyse data and KPIs to inform strategic decision-making What you'll bring: Proven experience in an operations leadership role within a growing business Strong understanding of ERP systems, ideally Dynamics 365 Business Central Track record of improving efficiency through technology and process change Excellent communication and stakeholder management skills Strategic mindset with hands-on leadership style What's on offer: Salary up to £75,000 depending on experience Hybrid working based in Manchester Key leadership role with autonomy and influence Opportunity to shape operational More ❯

Head of Customer Operations Location : UK, Fully Remote Salary : Up to £80,000 About the Head of Customer Operations role: Nobul is excited to be partnering with an award-winning SaaS company, which is currently recruiting for a Head of Customer Operations to join their team. This is a crucial leadership … role, focused on building scalable, best-in-class Onboarding and Support functions that will be essential to our next phase of growth. As a senior leader reporting directly to the CEO, you will be responsible for two business-critical functions: Customer Onboarding and Customer Support. They are looking for an inspiring leader who thrives on turning operational challenges into … structured, high-performing systems and is motivated by building the foundation for customer loyalty and retention. What you’ll do as the Head of Customer Operations: Develop and own the strategic vision for the Onboarding and Customer Support teams. Lead, mentor, and inspire a team of dedicated professionals, fostering a culture of accountability, continuous improvement More ❯

Role: Head of IT Operations (IT Ops, Services, Cyber) Location: Stratford Upon Avon/Cotswolds Salary: Strong Base Salary + Benefits Role: This is a newly created Head of Technology role reporting into board level for an ambitious B2C led organisation that have a superb brand in the market. Physical business, multi-site with award … winning services. The organisation has recently received significant investment, are acquisitive by nature and are looking for a Head of Technology/Head of IT Operations to lead them through their next phase of growth. This role will lead, develop and implement a comprehensive IT strategy and also own BAU related run activities. Broad … role, responsible for IT Infrastructure, Operations, Service Management and InfoSec across a multi-million £ well respected brand. Up to 1k users that services thousands of customers around the UK. Suited to Senior Managers or proven Head of’s looking to really have a significant impact. Role: Develop and execute the IT operations strategy aligned with More ❯

Head of Cloud Operations Role Overview: The Head of Cloud Operations is responsible for designing, deploying, and supporting the cloud infrastructure services that power the company's product portfolio. This role requires a blend of deep technical expertise and strong leadership skills to guide the organization through transformative changes in its cloud infrastructure … strategy. The Head of Cloud Operations will spearhead the development and deployment of an integrated suite of operational tools, ensuring the efficiency, performance, and reliability of production services across various cloud environments. The role also includes building robust processes to support audit and compliance requirements. Key Responsibilities: Lead the design, deployment, and management of cloud infrastructure services across multiple platforms, with a strong focus on AWS. Develop and implement a cloud operations strategy, including capacity planning, performance optimization, and cost management. Drive the development of operational tools and processes to ensure seamless cloud infrastructure management, supporting scalability and availability. Collaborate with cross-functional teams to provide technical leadership, coaching, and mentorship More ❯

Head of Operations and Digital Eames is currently working with an exciting insurance scale up on the appointment of a Head of Operations and Digital. This is a hands-on role to lead and modernise our client's business operations, focused on driving efficiency, implementing insurance systems, and leading the digital transformation … agenda. The ideal candidate will bring experience in insurance operations alongside a strong understanding of digitalisation and process improvement. You'll be confident engaging with technology teams, able to challenge and influence effectively, and pragmatic in delivering solutions that work in a lean, fast-moving environment. Key responsibilities: ·Lead and develop the general operations function·Drive digitalisation … of processes and workflows·Implement and optimise insurance systems·Act as the bridge between operations, technology, and business leadership·Deliver hands-on solutions, not just oversight You'll need: ·Strong background in insurance operations.·Experience leading transformation/digitalisation projects.·Ability to balance strategic oversight with hands-on delivery.·Excellent stakeholder management skills with confidence to challenge. Eames More ❯

Head of Operations & Finance- AI Series A Scaleup London Up to £120k We’re partnering with a high-growth AI company whose technology is already transforming global heavy industry — deployed in live production environments and making billions of dollars’ worth of decisions every year. They’re now looking for an exceptional Head of Operations & Finance to join the senior leadership team and help steer the business through rapid growth and international expansion. The Role This is a hands-on, high-impact position leading both operational and financial strategy as the company scales from seed to Series A and beyond. You’ll play a central role in forecasting, planning, and execution — ensuring … control, ensuring resources are deployed effectively. Oversee capacity planning and operational processes across complex enterprise projects. Manage investor relations and fundraising materials, supporting board and investor communications. Oversee people operations, including payroll, contracts, and performance processes. Lead international operations — managing insurance, visas, tax, and entity administration as the business expands globally. About You We’re looking for someone More ❯

Head of Operations & Finance- AI Series A Scaleup London Up to £120k We’re partnering with a high-growth AI company whose technology is already transforming global heavy industry — deployed in live production environments and making billions of dollars’ worth of decisions every year. They’re now looking for an exceptional Head of Operations & Finance to join the senior leadership team and help steer the business through rapid growth and international expansion. The Role This is a hands-on, high-impact position leading both operational and financial strategy as the company scales from seed to Series A and beyond. You’ll play a central role in forecasting, planning, and execution — ensuring … control, ensuring resources are deployed effectively. Oversee capacity planning and operational processes across complex enterprise projects. Manage investor relations and fundraising materials, supporting board and investor communications. Oversee people operations, including payroll, contracts, and performance processes. Lead international operations — managing insurance, visas, tax, and entity administration as the business expands globally. About You We’re looking for someone More ❯

Movetru is redefining how human movement is measured and optimised through cutting-edge wearable technology. As our Chief of Staff & Head of Operations, you will be the CEO's strategic right hand and the company's internal operations lead. This is a high-trust, high-visibility leadership role. You'll own internal systems, ensure cross … bring structure to our day-to-day, and step confidently into gaps. You'll manage OKRs, oversee projects, support high-level communication, and drive operational excellence across every function of the business. We're looking for a humble, highly organised individual who thrives in fast-paced environments, embraces unpredictable challenges, and is ready to lead both strategically and tactically. … Key Responsibilities Strategic Operations Own company-wide OKR planning, tracking, and reporting Design and lead cross-functional planning and execution processes Maintain and optimise internal meeting rhythms (Leadership syncs, All-Hands, 1:1s) Monitor progress on team priorities, ensuring follow-through on key deliverables Promote a high-performance, high-trust culture aligned with Movetru's values CEO Enablement & Executive More ❯

About Your New Employer My client, a leading payments solutions company is recruiting a Head of Operations to be based in their South Dublin office (Hybrid). The Head of Operations will be responsible primarily for the delivery of services across retail, web, and mobile channels. This includes supporting product implementation, overseeing facilities … ensure operational alignment with strategic goals. Identify and implement improvements to mitigate operational risks and enhance service resilience. What skills You Need Proven experience (at least 5 years) in operations management, preferably in a payments driven environment. Strong understanding of terminal infrastructure, service delivery processes, and CRM systems. Experience working with third party vendors What's Next If … for consideration. Why Apply Through Sigmar? We'll help manage your job hunt, strengthen your interview skills and tidy up your CV. We'll provide you with an overview of the jobs market within your industry. More ❯

Head of Security Operations Department: IT Operations Employment Type: Permanent - Full Time Location: GB - London Reporting To: Kirsty Kelly Description As Head of Security Operations, you will be responsible for leading the day-to-day operational cybersecurity functions for the Group. You will ensure robust, efficient and globally coordinated security operations that … protect the organisation's people, systems, and data. This includes direct ownership of security controls, security testing, vendor management, vulnerability and threat management, and incident response. You will work daily with the Group CISO to support consistent, high-assurance security practices across all regions, in-line with regional regulation and to support the management of cyber incidents. It … and security concerns within regulatory timelines and standards. About the role Within this role, you will have been supporting the Group CISO by managing the security team and programmes of work in your responsibility area. You will be responsible for the management of any global Cyber Incidents by supporting the CISO team. Additionally, you will be: Working collaboratively More ❯

Head of NOC We’re Quickline, and we believe everyone deserves great internet. Whoever you are, wherever you are and whatever you do online — our customers are at the heart of everything we do. So, we’re on a mission to provide lightning fast, reliable broadband that reaches the places other providers leave behind. Our mission relies … on a team full of inspiring people, and we’re looking for an e xperienced Head of Network Operations (NOC) to lead our network operations team and ensure our broadband network runs smoothly, securely, and efficiently. Could that be you? If you thrive leading a hands-on team, enjoy solving complex network challenges, and take … pride in delivering reliable broadband to rural communities, then we’d love to hear from you. Here's why you'll love this role... - Take charge of incident management to minimise downtime and ensure top-quality service for our customers. - Shape the future of our network operations strategy, overseeing upgrades, expansions, and security measures. - Collaborate with vendors More ❯

Head of NOC We’re Quickline, and we believe everyone deserves great internet. Whoever you are, wherever you are and whatever you do online — our customers are at the heart of everything we do. So, we’re on a mission to provide lightning fast, reliable broadband that reaches the places other providers leave behind. Our mission relies … on a team full of inspiring people, and we’re looking for an e xperienced Head of Network Operations (NOC) to lead our network operations team and ensure our broadband network runs smoothly, securely, and efficiently. Could that be you? If you thrive leading a hands-on team, enjoy solving complex network challenges, and take … pride in delivering reliable broadband to rural communities, then we’d love to hear from you. Here's why you'll love this role... - Take charge of incident management to minimise downtime and ensure top-quality service for our customers. - Shape the future of our network operations strategy, overseeing upgrades, expansions, and security measures. - Collaborate with vendors More ❯

Job Description Summary Help strengthen our Team as our Head of Network Operations. Capita is seeking a dynamic and experienced Head of Network Operations to lead the strategic and operational management of our network infrastructure across multiple business units. This role is pivotal in ensuring the resilience, performance, and scalability of our network … services, supporting mission-critical operations and enabling digital transformation across the organization. What you’ll be doing: Leadership & Strategy Lead and develop the Network Operations team, fostering a high-performance culture across Tier 1, Tier 2, and Tier 3 support levels. Define and execute the operational strategy for network services, aligned with Capita’s broader technology and business … goals. Drive continuous improvement initiatives, including automation, monitoring, and proactive incident management. Operational Excellence Oversee 24/7 network operations, ensuring high availability, performance, and security of all network services. Manage major incidents and escalations, ensuring timely resolution and effective communication with stakeholders. Own the operational KPIs and SLAs, ensuring compliance and reporting against agreed metrics. Collaboration & Stakeholder More ❯

Job Description Summary Help strengthen our Team as our Head of Network Operations. Have you got what it takes to succeed The following information should be read carefully by all candidates. Capita is seeking a dynamic and experienced Head of Network Operations to lead the strategic and operational management of our network infrastructure across … multiple business units. This role is pivotal in ensuring the resilience, performance, and scalability of our network services, supporting mission-critical operations and enabling digital transformation across the organization. What you'll be doing: Leadership & Strategy Lead and develop the Network Operations team, fostering a high-performance culture across Tier 1, Tier 2, and Tier 3 support … network services, aligned with Capita's broader technology and business goals. Drive continuous improvement initiatives, including automation, monitoring, and proactive incident management. Operational Excellence Oversee 24/7 network operations, ensuring high availability, performance, and security of all network services. Manage major incidents and escalations, ensuring timely resolution and effective communication with stakeholders. Own the operational KPIs and More ❯

SThree are pleased to announce we’re recruiting for a talented Head of IT Infrastructure, Operations and Security to join our team based in our fantastic office space located in London. As Head of IT Infrastructure, Operations & Security , you will lead the infrastructure and operations teams, taking full responsibility for the organisation’s … core technology services—including infrastructure, digital workplace, and IT security. You will ensure the secure design, management, maintenance, and performance of key systems such as networks, datacentres, cloud platforms, servers, and end-user devices. Working closely with business and IT leadership, you will define and deliver the strategic roadmap and high-level design for all infrastructure, digital workplace, and … security operations, driving innovation, resilience, and operational excellence across the organisation. About us SThree is the global STEM-workforce consultancy. We connect sought-after specialists with dynamic organisations around the world. We advise businesses, build expert teams, and deliver project solutions to drive innovation across STEM sectors, helping them to Outpace tomorrow, together. What are the day-to-day More ❯

SThree are pleased to announce we’re recruiting for a talented Head of IT Infrastructure, Operations and Security to join our team based in our fantastic office space located in London. As Head of IT Infrastructure, Operations & Security , you will lead the infrastructure and operations teams, taking full responsibility for the organisation’s … core technology services—including infrastructure, digital workplace, and IT security. You will ensure the secure design, management, maintenance, and performance of key systems such as networks, datacentres, cloud platforms, servers, and end-user devices. Working closely with business and IT leadership, you will define and deliver the strategic roadmap and high-level design for all infrastructure, digital workplace, and … security operations, driving innovation, resilience, and operational excellence across the organisation. About us SThree is the global STEM-workforce consultancy. We connect sought-after specialists with dynamic organisations around the world. We advise businesses, build expert teams, and deliver project solutions to drive innovation across STEM sectors, helping them to Outpace tomorrow, together. What are the day-to-day More ❯

SThree are pleased to announce we're recruiting for a talented Head of IT Infrastructure, Operations and Security to join our team based in our fantastic office space located in London. As Head of IT Infrastructure, Operations & Security , you will lead the infrastructure and operations teams, taking full responsibility for the organisation's … core technology services-including infrastructure, digital workplace, and IT security. You will ensure the secure design, management, maintenance, and performance of key systems such as networks, datacentres, cloud platforms, servers, and end-user devices. Working closely with business and IT leadership, you will define and deliver the strategic roadmap and high-level design for all infrastructure, digital workplace, and … security operations, driving innovation, resilience, and operational excellence across the organisation. About us SThree is the global STEM-workforce consultancy. We connect sought-after specialists with dynamic organisations around the world. We advise businesses, build expert teams, and deliver project solutions to drive innovation across STEM sectors, helping them to Outpace tomorrow, together. What are the day-to-day More ❯

Head of Technical Support/Network Operations Remote working Salary - Circa £75,000/£80,000 with 20% bonus We're looking to bring in a head of technical network operations, and this role will sit above the escalated technology teams who look after the 2nd and 3rd line issues for this ISP. These … tend to be major incidents, and you'll be final point of contact when it comes to incident management such as customer issues/outages but then also implementing process and efficiencies to address the cause of the problem and ensure that similar issues don't happen moving forward, either internally or through the supply chain. It's … an ITIL environment so we'd be looking for standards to be in line with this and most of the issues will be network based, hence the NOC aspect of the role however, you will be also looking after a range of infrastructure solutions so the role is relatively all round. This is a management position rather More ❯

Job Title – Head of Network Operations About the Job: As Head of Network Operations, you’ll lead the Network Operation Centre to ensure network reliability and performance across my clients charging networks. You’ll have full P&L accountability, drive operational excellence and play a critical role in optimising assets, systems and processes to … maximise performance and uptime. Lead and oversee the Network Operations Centre, ensuring reliability, availability, and safety of critical network assets. Develop and deliver network maintenance and field service strategies aligned with organisational goals and industry best practice. Champion innovation, adopting new technologies to improve network performance and efficiency. Manage and mentor a high-performing team, fostering a culture … of safety, accountability, and continuous improvement. Plan and control budgets, ensuring cost-effective use of resources without compromising quality. Coordinate with engineering, customer, and procurement teams to optimise maintenance scheduling, asset lifecycle management, and capital projects. Drive predictive and preventative maintenance programmes using data analytics and condition monitoring. Ensure compliance with all regulatory, health and safety, and company More ❯

Drive cash performance. Shape strategy. Lead excellence. We’re supporting a leading multi-billion-pound organisation in the search for a Head of Revenue Operations. A newly shaped leadership role designed to elevate the financial operations and cash management strategy across a complex, fast-paced business. This is a career-defining opportunity for a strategic yet hands … on commercial leader who thrives at the intersection of finance, operations, and customer delivery. As Head of Revenue Operations, you’ll own the end-to-end Order to Cash (O2C) cycle. You will ensure that billing, collections, credit management, and partner operations all work in harmony to protect and maximise cash flow. You’ll … bring clarity, governance, and energy to a key revenue-generating function, developing high-performing teams and embedding a culture of commercial ownership across the business. You’ll be responsible for: Leading and inspiring large teams across billing, collections, and credit to deliver operational excellence. Driving performance and efficiency across the O2C lifecycle - from invoice accuracy through to cash collection. More ❯