26 to 50 of 72 Permanent Head of Operations Jobs

Job Title: Head of Identity & Access Management (IAM) Operations London Hybrid - with at least two days per week, or 40% of your time, in your local office Salary D.O.E My client is on a mission to transform how identity and access management supports secure digital experiences. As Head of Identity & Access Management Operations, you'll lead the design and delivery of robust IAM strategies that protect users and enable business agility across a enterprise organisation. This is a strategic leadership role where you'll guide high-performing teams, shape secure infrastructure, and drive innovation across access and identity platforms. What You'll Be Doing Strategic Leadership: Define and implement a forward … looking IAM operations strategy, ensuring alignment with broader business and security goals. Team Empowerment: Lead and develop a skilled IAM operations team, maintaining 24/7 service delivery aligned with ITIL best practices. Customer-Centric Delivery: Ensure IAM solutions deliver secure, user-friendly outcomes across internal and external environments. Performance Management: Take ownership of performance KPIs including More ❯

We're seeking a Head of Technology Operations to lead a high-performing, multi-disciplinary team across infrastructure, cloud platform engineering (Azure), security, service management, and technical operations. Within this role, you will be managing internal managers and third-party resource. You ll play a key role in a fast-paced, tech-led company that delivers real … time data and broadcast services to global customers. In this role, you will: Own cloud operations across Azure and drive platform performance and cost optimisation Oversee security engineering, audits, pen testing, and compliance Lead change and incident management and support services (24/7) Manage end-user tech, corporate apps (e.g. ServiceNow, Salesforce), and software licensing Collaborate with exec … leadership weekly to drive strategy and improvement We're looking for someone who: Proven experience in IT operational leadership roles Strong knowledge of Azure, DevOps/cloud engineering, and platform reliability Experience driving observability and monitoring strategies across large-scale services Good working knowledge of cybersecurity practices, frameworks (NIST, ISO 27001, Cyber Essentials), and audit processes Vendor, contract More ❯

We're seeking a Head of Technology Operations to lead a high-performing, multi-disciplinary team across infrastructure, cloud platform engineering (Azure), security, service management, and technical operations. Within this role, you will be managing internal managers and third-party resource. You’ll play a key role in a fast-paced, tech-led company that delivers real … time data and broadcast services to global customers. In this role, you will: Own cloud operations across Azure and drive platform performance and cost optimisation Oversee security engineering, audits, pen testing, and compliance Lead change and incident management and support services (24/7) Manage end-user tech, corporate apps (e.g. ServiceNow, Salesforce), and software licensing Collaborate with exec … leadership weekly to drive strategy and improvement We're looking for someone who: Proven experience in IT operational leadership roles Strong knowledge of Azure, DevOps/cloud engineering, and platform reliability Experience driving observability and monitoring strategies across large-scale services Good working knowledge of cybersecurity practices, frameworks (NIST, ISO 27001, Cyber Essentials), and audit processes Vendor, contract More ❯

We're seeking a Head of Technology Operations to lead a high-performing, multi-disciplinary team across infrastructure, cloud platform engineering (Azure), security, service management, and technical operations. Within this role, you will be managing internal managers and third-party resource. You'll play a key role in a fast-paced, tech-led company that delivers real … time data and broadcast services to global customers. In this role, you will: Own cloud operations across Azure and drive platform performance and cost optimisation Oversee security engineering, audits, pen testing, and compliance Lead change and incident management and support services (24/7) Manage end-user tech, corporate apps (e.g. ServiceNow, Salesforce), and software licensing Collaborate with exec … leadership weekly to drive strategy and improvement We're looking for someone who: Proven experience in IT operational leadership roles Strong knowledge of Azure, DevOps/cloud engineering, and platform reliability Experience driving observability and monitoring strategies across large-scale services Good working knowledge of cybersecurity practices, frameworks (NIST, ISO 27001, Cyber Essentials), and audit processes Vendor, contract More ❯

Sales Ops Head of Sales Operations, Compensation Location: London, London, City of, United Kingdom Contract Type: Regular Schedule: 35 Job ID: R93943 About the Business LexisNexis Risk Solutions provides customers with solutions and decision tools that combine public and industry specific content with advanced technology and analytics to assist them in evaluating and predicting risk and … enhancing operational efficiency. We use the power of data and advanced analytics to help our customers make better, timelier decisions. By bringing clarity to information, we ultimately help make communities safer, insurance rates more accurate, commerce more transparent, business decisions easier and processes more efficient. You can learn more about LexisNexis Risk at the link below, About the Team … At Data Services, (part of the Risk division of RELX, a FTSE 20 business), our expertise delivers the trusted data and insights to power decisions that enable organizations and professions to confidently transform and shape their rapidly evolving world.We are a fast growth portfolio of specialised businesses that relies on a continuous focus on high performance, innovation More ❯

to consumer parcel delivery market. In Poland, they are successfully redesigning the last mile for e-commerce as the market leader. InPost covers the Italian market with a network of 5000 PUDOs (Pick Up and Drop Off points) and 3500 fully automated parcel lockers (that are accessible 24/7) enabling customers to collect, send and return parcels at … their earliest convenience. The aim is to continue scaling InPost in the Italian market in a similarly rapid trajectory to that of Integer's Polish home market. We're passionate about our mission and products and our People are the reason we succeed. We're looking for people with drive and curiosity, who will join us in re-writing … the norm! Job Summary As a Head of Network Operations, you will be a leader and the owner of the Network Operations function of the business. You will utilise your technical knowledge, business acumen, and operational excellence to lead our Network Operations team to proper planning, pro-active monitoring, issue resolutions as well More ❯

Position Title: Global Head of DE&C Project Operations Location: Boston, MA; Ashburn, VA, Dallas, TX, Chicago, IL, London, ENG Your role The role of the Global Head of Project Operations is essential in driving operational excellence across global construction projects, focusing on risk management, digital tooling, process optimization, workflow efficiency, reporting, automation … and implement comprehensive risk management frameworks to proactively identify, evaluate, and mitigate construction project risks, ensuring alignment across global projects. Digital Tooling and Automation: Lead the adoption and integration of digital tools and technologies to enhance operational efficiency, streamline reporting, scheduling, and workflows, and reduce manual effort. Process Optimization and Workflow Management: Analyze and optimize workflows and processes to … opportunities. Schedule Governance: Establish and oversee a global schedule governance framework to ensure consistency and adherence to project milestones, supporting on-time project delivery. Collaborative Planning: Foster a culture of collaboration by facilitating workshops, planning sessions, and aligning teams across functions to ensure cohesive project execution. Risk Awareness Culture: Promote a risk-aware culture through training, tools, and organizational More ❯

offer fantastic opportunities for committed employees to learn and develop their career with us. At Thales UK, we research, develop, and supply technology and services that impact the lives of millions of people each day to make life better, and keep us safer. We innovate across the major industries of Aerospace, Defence, Security and Space. Your health … or the ability to flex your start and finish times. Where possible, we support a working pattern that suits your lifestyle and helps you reach your ambitions. Job title: Head of Services Operations and Performance (1 year fixed-term) Location: Crawley Are you a dynamic leader with a passion for driving strategic innovation and operational performance? Do … customer satisfaction and team development? If so, we have an exciting opportunity for you! Role Overview: We are seeking a visionary leader to oversee and inspire a diverse team of 150 professionals dedicated to Asset Management, Field Service Engineering, Product Support, and Sale Order Management. Your leadership will be pivotal in creating a safe, integrity-driven work environment while More ❯

Head of Sales Operations Role International B2B SAAS Organisation About Our Client Our client is a PE backed B2B Saas organisation with an international presence. Job Description The successful Head of Sales Operations will: Lead the development and implementation of comprehensive growth strategies. Report directly to the CEO. Drive productivity through better tools … customer satisfaction. Provide sales training to team members, such as MEDDPICC, SPIN, etc Look to standardise GTM across the different business regions Monitor Marketing activities, ensuring relevance and quality of leads. Coordinate with other departments to ensure the successful execution of growth strategies. Manage resources efficiently to optimise growth and profitability. Ensure all business activities align with the … company's vision, mission, and values. The Successful Applicant As successful Head of Sales Operations, you should have: A track record working for a IT B2B SAAS organisations, preferably with an SME client focus Proven experience in a similar role Strong leadership skills with the ability to drive and motivate performance. Excellent understanding of sales business More ❯

A highly successful business with circa 2,000 employees is looking for an accomplished Head of IT Support Operations to join its team. Please note this role is hybrid so you will be able to work from home 3 days per week. In order to be suitable for this role you must be a highly capable leader … with proven experience of managing successful IT teams, including service desks, in an enterprise environment. You will be ITIL certified and have proven experience of leading change projects and improving IT support provision. In this role you will lead a 15 person IT support team and be focused on delivering a proactive and effective service to the business. … You will serve as the figurehead for support operations throughout the business and will excel at communication enabling you to motivate the team, engage stakeholders and manage third parties. Initial key responsibilities will include: Improving processes and practices to ensure an exceptional support service is delivered Improving Incident, Problem & Change management across the firm Delivering a robust JML process More ❯

A highly successful business with circa 2,000 employees is looking for an accomplished Head of IT Support Operations to join its team. Please note this role is hybrid so you will be able to work from home 3 days per week. In order to be suitable for this role you must be a highly capable leader … with proven experience of managing successful IT teams, including service desks, in an enterprise environment. You will be ITIL certified and have proven experience of leading change projects and improving IT support provision. In this role you will lead a 15 person IT support team and be focused on delivering a proactive and effective service to the business. … You will serve as the figurehead for support operations throughout the business and will excel at communication enabling you to motivate the team, engage stakeholders and manage third parties. Initial key responsibilities will include: Improving processes and practices to ensure an exceptional support service is delivered Improving Incident, Problem & Change management across the firm Delivering a robust JML process More ❯

JOB – Head of Technical Operations LOCATION – Oxford TERM – Permanent SALARY – £60,000 to £70,000 per annum (plus benefits) Premier Engineering is working with an innovative technology company based in Oxford, currently seeking a Head of Technical Operations. This is a key leadership role for an experienced technical professional to oversee and drive all aspects … of operations, development, and support across their growing product range. Key Responsibilities: Lead the manufacturing team to ensure optimal stock levels, timely instrument builds, and effective quality control procedures Guide the multi-disciplinary technical team (including mechanical design, electronics, software, and microfluidics), contributing hands-on technical expertise while fostering a collaborative and innovative culture Oversee field servicing of … engineers are fully supported and customer satisfaction is maintained Work closely with biology, sales, and customer support teams to ensure alignment across departments and successful product delivery Take ownership of continuous improvement initiatives in technical operations and development processes The ideal candidate will have: Proven leadership experience within a technical or engineering operations role A background in More ❯

Job Title: Head of Technical Operations Centre (TOC) Role: We’re working with a global leader in live broadcast media to find a driven and technically accomplished Head of Technical Operations Centre. This is a unique opportunity to lead and evolve a 24/7 mission-critical environment that underpins some of the … world’s most watched live events. You’ll be at the helm of operational excellence, technical innovation, and team leadership, all while staying close to the tech in a hands-on capacity. What’s in it for you? Take ownership of a high-performance TOC supporting global live broadcasts. Shape the technical roadmap with the opportunity to introduce … new tools and processes. Join a highly collaborative culture with visible impact and senior leadership exposure. Responsibilities: Lead and mentor the TOC engineering team, ensuring 24/7 coverage of network and video services. Oversee live event execution, SLA compliance, service bookings, and customer support. Act as the senior point of escalation for complex incidents (Tier 3 support More ❯

Position: Head of Operations - Brightlands Campus We are looking for a proactive Head of Operations. Are you excited about, content marketing, digital marketing and the industrial environment and the new way of online communication in general? We are looking forward to meet you! About us: CURGOAL is a full-service digital marketing and creative … Chemical, Pharmaceutical and High Tech Markets around the world. Our main goal is to support clients with their business needs and reach their goal. We offer: The unique experience of learning directly from a digital marketing & content team with global clients. An inspiring work environment with opportunities to develop yourself. We offer a competitive salary based on experience. Your … base location is our Curgoal Office at the Brightlands Campus. We offer a competitive salary based on experience. About the job: As our H ead of Operations , you'll be the engine behind our day-to-day operations. You'll ensure client projects are planned efficiently, the team is well-coordinated, and the office runs smoothly. You'll More ❯

Are you passionate about financial operations? If so, we have a remarkable opportunity for you! Based in the vibrant city of Dubai, but with the flexibility of a global reach, our client is a leading entity specialized in FinTech solutions and pioneering technology. The Head of Back Office Operations plays a pivotal role in … reporting processes across multiple business units, ensuring seamless execution and precision. Implement rigorous financial and operational controls to ensure compliance and mitigate operational risks Keep the integrity and accuracy of internal information and client data with robust controls and regular audits. Design and refine back-office processes to boost efficiency, scalability, and streamline operations through lean process improvements. … Collaborate closely with finance, legal, compliance, customer support, and tech teams to align workflows, enhance cross-department efficiency, and resolve operational challenges smoothly. Lead the preparation and delivery of precise, timely client statements, reports, and internal documentation. Qualifications: At least 7 years of hands-on experience in brokerage operations. Leverage extensive expertise in managing back-office operations More ❯

and growing software company specialising in supply chain risk management platforms. We're in the 'Tech for Good' space, providing online web platforms which are in use by some of the largest organisations across a number of industries including the UK Government and the Automotive industry. Based in central Manchester, NQC offers a supportive working atmosphere within a … diverse team of people. We work on a hybrid model and regularly meet up outside of the office for team socials and company events. This is an opportunity to work on globally recognised technology solutions used by major brands throughout the world and become part of an exciting long term plan for sustainability, and a better future. … About your new role: As part of our growth journey, we are searching for a Head of Service Operations to take charge of the automotive teams here at NQC. The successful candidate will be a natural leader in operational service management, who can liaise with various functions of the business. Working cross-functionally with More ❯

Head of Technical Solutions Operations, Advertising Services Job ID: Amazon Online UK Limited Amazon Ads operates at the intersection of eCommerce and advertising, offering a rich array of digital display advertising solutions with the goal of helping our customers find and discover anything they want to buy. We help advertisers reach Amazon customers on … across our other owned and operated sites, on other high-quality sites across the web, and on millions of Kindles, tablets, and mobile devices. We start with the customer and work backwards in everything we do, including advertising. If you're interested in joining a rapidly growing team working to build a unique, world-class advertising group with a … relentless focus on the customer, you've come to the right place. Our Advertising Services organization is seeking its Head of Technical Solutions Operations, based in New York City or London. This team is responsible for technical solutions for our growing Amazon Demand Side Platform (ADSP) Services business to ensure our advertising customers can easily meet their More ❯

tangible impact on ITC's operations. Key Job Responsibilities Lead the teams responsible for Client Services, Quality Checks, Client resolution and contract loading to oversee the day-to-day operations ensuring processes run smoothly and efficiently. Ensure seamless coordination between operations, sales, customer service, and product teams to optimise workflows, implementing and maintaining operational best practices to deliver … efficiency and customer experience. Responsible for shaping operational systems, processes and skill for business growth and delivery of service proposition. Ensure full compliance with UK and international travel regulations (ATOL, ABTA, GDPR, health & safety). Champion and drive a positive company culture aligned with the ITC's values and vision. This role will be based in the Chester office … is full-time and will be required to work 37.5 hours per week Monday to Friday. Benefits Holiday allowance starting at 25 days plus bank holidays, increasing with length of service. Hybrid and flexible working opportunities. Ongoing training and development including overseas educational trips. Access to discounts and offers on your own holidays. Enhanced family-friendly benefits. We also More ❯

re a mission-driven organisation with a strong, collaborative culture. Your new role Lead corporate reporting strategy and execution, ensuring alignment with business objectives. Oversee timely preparation and submission of all statutory financial reports (annual accounts, consolidated statements, tax filings, regulatory returns). Drive continuous improvement in financial reporting processes through technology and best practices. Ensure full compliance with … and other accounting standards, adapting to regulatory changes. Collaborate with senior finance leadership to advance IPO readiness, focusing on reporting and controls. Provide strategic oversight for all daily financial operations (accounts payable, accounts receivable, payroll, tax). Optimise financial operations to boost efficiency, reduce costs, and enhance working capital. Manage the selection, implementation, and oversight of financial … and controls for data integrity. Maintain a strong internal control framework to mitigate risks and ensure regulatory compliance. What you'll need to succeed Chartered Accountant with a minimum of 5 years post-qualified experience IPO readiness or M&A transaction experience within a listed business. In-depth knowledge of UK GAAP & IFRS. Ability to manage complex financial More ❯

as Xero's UK Bill Payment solution. We do not believe businesses want to love their bank; they want the job done (JTBD). We are at the start of an exciting journey having established both product-market-fit and a go-to-market strategy, but there is 100x more to do. We are ambitious, and we will keep … growing. About the role: Crezco is a venture capital-backed regulated payments company. The candidate will be the sole lead of Crezco's legal and compliance requirements. The candidate will need to create, implement and manage legal and compliance policies and procedures. From a compliance perspective, a key outcome will be to successfully lead Crezco's further regulatory license … can be simple and accurate without complexity. This is a 'leadership' role and you will work very closely with the CEO and other senior leaders at Crezco. The type of work we expect EMI license application: Crezco is presently regulated as an API, but a key outcome will be successfully managing Crezco's EMI license application with the UK More ❯

Are you excited by the idea of leading innovation at the crossroads of science and technology? Do you want to steer research that shapes advanced products used in labs and research facilities around the world? Ready to join a growing, mission-driven organisation where your ideas will truly make a difference? Help Lead the Next Chapter of Innovation Our client, an agile and ambitious company working at the forefront of scientific and engineering advancement, is seeking a Research and Engineering Manager/Head of to drive forward their expanding R&D efforts. This is a rare opportunity to take over from a pivotal team member who helped build the product portfolio from the … with a strong reputation and the scope to shape the future roadmap, all within a company that places technical excellence, product reliability, and end-user impact at the heart of its work. Why This Role is Great Lead cross-disciplinary R&D projects spanning physics, chemistry, engineering, and software with varied, rewarding challenges Shape the development of complex More ❯

Are you excited by the idea of leading innovation at the crossroads of science and technology? Do you want to steer research that shapes advanced products used in labs and research facilities around the world? Ready to join a growing, mission-driven organisation where your ideas will truly make a difference? Help Lead the Next Chapter of Innovation Our client, an agile and ambitious company working at the forefront of scientific and engineering advancement, is seeking a Research and Engineering Manager/Head of to drive forward their expanding R&D efforts. This is a rare opportunity to take over from a pivotal team member who helped build the product portfolio from the … with a strong reputation and the scope to shape the future roadmap, all within a company that places technical excellence, product reliability, and end-user impact at the heart of its work. Why This Role is Great Lead cross-disciplinary R&D projects spanning physics, chemistry, engineering, and software with varied, rewarding challenges Shape the development of complex More ❯

Are you excited by the idea of leading innovation at the crossroads of science and technology? Do you want to steer research that shapes advanced products used in labs and research facilities around the world? Ready to join a growing, mission-driven organisation where your ideas will truly make a difference? Help Lead the Next Chapter of Innovation Our client, an agile and ambitious company working at the forefront of scientific and engineering advancement, is seeking a Research Manager to drive forward their expanding R&D efforts. This is a rare opportunity to take over from a pivotal team member who helped build the product portfolio from the ground up. You will inherit a well … with a strong reputation and the scope to shape the future roadmap, all within a company that places technical excellence, product reliability, and end-user impact at the heart of its work. Why This Role is Great Lead cross-disciplinary R&D projects spanning physics, chemistry, engineering, and software with varied, rewarding challenges Shape the development of complex More ❯

We're Hiring: Head of Customer Operations Sheffield Lead Transformation in a Global SaaS Business Full-Time Fixed-Term Contract (12 months) Location: Sheffield (Hybrid, 3 days in the office, 2 days from home) Scope: Lead operations across key product verticals + oversee our central Customer Resolution function Are you a change leader with a passion … for transforming customer operations at scale? We're looking for a Head of Customer Operations to join our team-reporting into the Director, Global Customer Operations -to help reshape how we deliver exceptional service across the globe. Your Impact This is not just an operational leadership role, it's a transformation opportunity. You'll: Drive … end-to-end operational change across people, process & technology Lead the adoption of digital and self-service solutions to scale customer success Standardise and streamline operations to support rapid global growth Embed a high-performance culture built on data, ownership, and innovation Deliver real, measurable improvement in customer outcomes (NPS, retention, CSAT) What We're Looking For Proven More ❯

An established boutique investment management firm are looking to hire a new Head of Operations. The company has a multi-asset investment approach and has grown through both organic expansion and strategic acquisitions. Recent developments include the launch of a financial planning division catering to high-net-worth clients and the acquisition of a mass-affluent … financial planning business. The firm employs a range of operational platforms to manage both investment and financial planning services, including third-party and proprietary systems. A strategic priority for this role is to assess and optimise system infrastructure to streamline and unify data across functions for enhanced business intelligence and marketing insight. KEY PURPOSE OF THE ROLE: To … lead the Operations Team and oversee back-office functions across the firm, reporting directly to the Managing Partner. RESPONSIBILITIES: Operational Oversight & Team Management: Oversee all back-office operations and directly manage team members responsible for trading, reconciliations, reporting, and client data. Ensure the accuracy and timeliness of daily reconciliations, transaction and regulatory reporting, tax and quarterly reporting. More ❯