4 of 4 Remote Permanent Help Desk Analyst Jobs

Job Details Help Desk Analyst Secret Clearance Required We are looking for a candidate that has a knack for clear communication, a patient demeanor, and experience in a fast-paced technical support environment to work fully remote supporting a program working with the Army. Job Description … specific business environment. Maintains an understanding of customer Service Level Agreements. Develops and maintains technical skills and understanding of supported clients with the Service Desk to achieve problem resolution goals. Participates in operational readiness testing for new business transition activities as required. Seeks opportunities to improve knowledge, skills and … High School Diploma or GED. -2-5 years of applicable work experience - 1-3 years ITIL experience Clearance Level - Secret Primary Job Specific Skills Help Desk ServiceNow ticket management Other Job Specific Skills Works independently with general supervision and maintains a high-degree of professional conduct at all More ❯

calls to appropriate system support teams. Assists majority of customers in resolving their issue during first contact, may request assistance from Senior IS Service Desk Support. Resolves problems for various applications, password reset/unlocks, multi-factor authentication (MFA), resets printers/terminals and provides user education on all More ❯

Permanent Role Salary: up to £27,846 Industry: Healthcare Industry Location: Hybrid: 2 days onsite per week (Bristol) and first couple of weeks fully onsite for training. Address: Bristol, BS16 About the Client Were exclusively working with a leading provider More ❯

IT Technician/Helpdesk Analyst/First Line Support NOC Engineer who has a strong enthusiasm for technology and eager to develop a career in IT with excellent customer service skills is required for a well-established award-winning cloud solutions company based in Colgate, Horsham, West Sussex. … additional consideration will be paid for the shift pattern. JOB OVERVIEW We have a fantastic new job opportunity for an IT Technician/Helpdesk Analyst/First Line Support NOC Engineer who has a strong enthusiasm for technology and eager to develop a career in IT with excellent … customer service skills. Working as an IT Technician/Helpdesk Analyst/First Line Support NOC Engineer your primary focus will be to provide 1st line support to customers. As the first point of contact within the Network Operating Centre you will employ your interpersonal skills combined with More ❯