IT Help Desk Analyst 1 (evening shift) - HYBRID (2 days per week onsite)
Livonia, Michigan, United States
Hybrid / WFH Options
Hybrid / WFH Options
Trinity Health
Provides initial support or escalates calls to appropriate system support teams. Assists majority of customers in resolving their issue during first contact, may request assistance from Senior IS Service Desk Support. Resolves problems for various applications, password reset/unlocks, multi-factor authentication (MFA), resets printers/terminals and provides user education on all TIS supported systems and telecommunications. More ❯
Employment Type: Permanent
Salary: USD Annual
Posted: