16 of 16 Permanent Help Desk Manager Jobs

weeks ago Be among the first 25 applicants About Job Title: Helpdesk Manager Location: Pencoed, South Wales, UK (on-site) Salary: £35,000 per annum Job Type: Full time, Permanent Working Hours: Monday to Friday - 09:00 to 17:30 (5 days per week, 8 hours per day during this times) About Flotek Flotek Group are the fastest … Our ambitious growth is focused on our crucial values and fundamental rules, with every product and service delivered with expertise, passion and heart. About The Role As a Helpdesk Manager, your role goes beyond technical troubleshooting-you are the driving force behind a customer-centric, high-performance support team, balancing both on-site and remote staff. Your leadership … Full-time Job function Job function Information Technology Industries Technology, Information and Internet Referrals increase your chances of interviewing at TieTalent by 2x Get notified about new Information Technology Help Desk Manager jobs in Pencoed, Wales, United Kingdom . Swansea, Wales, United Kingdom 3 weeks ago Baglan, Wales, United Kingdom 2 weeks ago Cardiff, Wales, United More ❯

Feltham) with occasional travel to Uxbridge Hours: 40 hours a week Salary: Up to £40,000 Role Type: Permanent We are seeking a proactive and experienced Contracts and Helpdesk Manager to oversee the operational delivery and performance of the contract, while managing an efficient and client-focused helpdesk function. This role combines contract oversight, service excellence, CAFM system … and supporting with any issues. Review and action remedial works from sub-contractors service sheets. Dealing with escalations with subcontractors paperwork/certificate non-submission. Assist the Account Manager with creating reports and attending client meetings. Cover team absence and annual leave where required. Lead continuous improvement initiatives to optimise Helpdesk and CAFM processes, increasing efficiency and service More ❯

Job Title: Helpdesk Manager Location: Pencoed, South Wales, UK (on-site) Salary : £35,000 per annum Job Type: Full time, Permanent Working Hours: Monday to Friday - 09:00 to 17:30 (5 days per week, 8 hours per day during this times) About Flotek: Flotek Group are the fastest growing Tech Company providing IT and Comms technology to … Our ambitious growth is focused on our crucial values and fundamental rules, with every product and service delivered with expertise, passion and heart. About the Role: As a Helpdesk Manager, your role goes beyond technical troubleshooting-you are the driving force behind a customer-centric, high-performance support team, balancing both on-site and remote staff. Your leadership … click on the APPLY button to send your CV and Cover Letter for this role. Candidates with the experience or relevant job titles of: 1st Line Technical Support Manager, 1st Line Technical Support, IT Technician, IT Support Engineer, IT Service Engineer, 1st Line Support Engineer, 1st Line Support Technician, Technical Support, IT Manager, IT Systems Support More ❯

Job Title: Helpdesk Manager Location: Pencoed, South Wales, UK (on-site) Salary : £35,000 per annum Job Type: Full time, Permanent Working Hours: Monday to Friday - 09:00 to 17:30 (5 days per week, 8 hours per day during this times) About Flotek: Flotek Group are the fastest growing Tech Company providing IT and Comms technology to … Our ambitious growth is focused on our crucial values and fundamental rules, with every product and service delivered with expertise, passion and heart. About the Role: As a Helpdesk Manager, your role goes beyond technical troubleshooting-you are the driving force behind a customer-centric, high-performance support team, balancing both on-site and remote staff. Your leadership … click on the APPLY button to send your CV and Cover Letter for this role. Candidates with the experience or relevant job titles of: 1st Line Technical Support Manager, 1st Line Technical Support, IT Technician, IT Support Engineer, IT Service Engineer, 1st Line Support Engineer, 1st Line Support Technician, Technical Support, IT Manager, IT Systems Support More ❯

Job Title: Helpdesk Manager Location: Pencoed, South Wales, UK (on-site) Salary : 35,000 per annum Job Type: Full time, Permanent Working Hours: Monday to Friday - 09:00 to 17:30 (5 days per week, 8 hours per day during this times) About Flotek: Flotek Group are the fastest growing Tech Company providing IT and Comms technology to … Our ambitious growth is focused on our crucial values and fundamental rules, with every product and service delivered with expertise, passion and heart. About the Role: As a Helpdesk Manager, your role goes beyond technical troubleshooting-you are the driving force behind a customer-centric, high-performance support team, balancing both on-site and remote staff. Your leadership … click on the APPLY button to send your CV and Cover Letter for this role. Candidates with the experience or relevant job titles of: 1st Line Technical Support Manager, 1st Line Technical Support, IT Technician, IT Support Engineer, IT Service Engineer, 1st Line Support Engineer, 1st Line Support Technician, Technical Support, IT Manager, IT Systems Support More ❯

Help Desk Team Manager Location: Bracknell Salary: £48k plus 3% bonus Candidates must be willing and eligible for SC clearance for this role. You will join a global IT Consultancy and oversee a service desk team consisting of 1st, 2nd, and 3rd Line support technicians. This role offers a chance to expand one's IT … customers at various locations within the UK. This technical role requires liaising with key stakeholders to provide guidance and support. Key Responsibilities: Oversee the daily operations of the service desk, ensuring timely resolution of IT issues and requests. Implement and monitor service level agreements (SLAs) and key performance indicators (KPIs) to maintain high-quality support standards. Create and update More ❯

Thank you for taking your time to read about this Helpdesk Support Manager opportunity with TecSec Services based in Sheffield. Are you an experienced people manager within the IT Sector? Do you have experience providing remote and on-site IT support services for clients? Are you passionate about cyber security and understand the importance of making … also lead the IT team and ensure the Helpdesk is running as smoothly as possible. But, what might a typical day look like as TecSec’s Helpdesk Support Manager? Getting to the office in the morning, saying hello to Morton and Phill. Then, catching up with the IT team (we currently have a team of five members, but … responded to quickly. After lunch, you might have a quiet hour. Here, you might decide to take some time to work on a project or look at ways to help the team with their training and development. More service requests may come in, you might spend most of the afternoon allocating tickets to the team, making sure everyone has More ❯

Our ambitious growth is focused on our crucial values and fundamental rules, with every product and service delivered with expertise, passion and heart. About the Role: As a Helpdesk Manager, your role goes beyond technical troubleshooting-you are the driving force behind a customer-centric, high-performance support team, balancing both on-site and remote staff. Your leadership … click on the APPLY button to send your CV and Cover Letter for this role. Candidates with the experience or relevant job titles of: 1st Line Technical Support Manager, 1st Line Technical Support, IT Technician, IT Support Engineer, IT Service Engineer, 1st Line Support Engineer, 1st Line Support Technician, Technical Support, IT Manager, IT Systems Support … IT Customer Support Manager, may also be considered for this role. #J-18808-Ljbffr More ❯

impact DoN technical initiatives and support the warfighter. As the Senior Customer Tech Support Specialist, you will be responsible for: • Provide on-site desktop support as needed, provides general help desk support for User Assistance. • Provide phone support to user's to resolve issues relating to RDT&E connectivity, and RDT&E Active Directory domain account User Management. … IP addresses as requested and with maintaining those IP addresses in the IPA Database. • Utilize the ServiceNow (or current ticketing system) to assign and track trouble calls as appropriate. • Help Desk Specialist will assist with the maintenance and monitoring of the User Assistance mailbox to ensure that all users receive timely support in response to their requests for … assistance. • Participate in the development and maintenance of Standard Operating Procedures (SOPs) encompassing all User Assistance activity, as well as mentoring and managing Help Desk personnel with best practices. To qualify, you will need: • DOD Top Secret Security Clearance • CWF designation IAT Level III Certification • 6 years of similar professional experience in DoD or Federal environments with help More ❯

years Industry: Technology Location: Horsforth, Leeds Qualifications: none required Responsibilities: see below list within spec Skills: see below list within spec Work Hours: 35 hours Skills: All round Helpdesk Manager with at least 3 years’ experience in a similar role supporting 6000+ staff and 3 years hands-on experience in a technical support role. (management of a global … team would be advantageous but not essential) Experience of call allocations and prioritisation Experience of developing IT processes, workflows and automation Principal Duties, Responsibilities & Accountabilities: The IT Help Desk Manager is required to oversee a timely delivery of a quality technical support service to staff. To provide a technical role within the business and to manage … the day to day operations of the global Help Desk. To manage the Help Desk team and to ensure a consistent high level of service. Responsibilities: Working within a global team in managing and providing all levels of IT Technical support, which range from user admin tasks such as setting up new users, password resets, through to More ❯

FM Helpdesk Manager Liverpool, Merseyside Up to £50,000 per annum Joselyn Search are currently looking for an experienced FM Helpdesk Manager to work on behalf of a National FM service provider based in Liverpool, Merseyside. Reporting into the Senior Management Team and working alongside the existing office team, the successful candidate will be responsible for … deliverables are recorded on the CAFM system (Concept Evolution) Ensure SLA adherence, KPIs, H&S and Compliance Responsibilities Check that RAMS have been signed off by a technical manager Review of PayMech Reports and challenge team on findings Assist the FM team with day-to-day administrative tasks, including handling emails, phone calls, and correspondence. Maintain and update More ❯

Facilities Helpdesk Manager- Manchester- 36k- Permanent Position My client, an established Facilities and Maintenance company are currently recruiting for an experienced Facilities Helpdesk Manager to join a fantastic Facilities and Maintenance company based in Central Manager As the Facilities Helpdesk Manager, you will oversee a team of Helpdesk operatives, ensuring the efficient … Managing the Helpdesk Operatives to ensure that all jobs are being managed efficiently and correctly Ensure all jobs are scheduled and updated before close of business. Managing and supporting Help Desk supervisor Ensure Help Desk Management and Supervision is always available. Managing Annual Leave and Sickness to ensure the Helpdesk is always covered sufficiently Liasing with … HR to manage Disciplinaries, Promotions and Appraisals for Helpdesk staff Schedule Weekly and monthly Meetings with Help Desk Staff to discuss clients progress and issues. Work with Managing Director and Operations Manager to assess candidate CV's and interview potential new members of the helpdesk team Work closely with the Operations Manager to train More ❯

Facilities Helpdesk and Performance Manager- Warrington- Permanent- Full Time- 50k My client is currently recruiting for an experienced Facilities Helpdesk Manager to join and manage their busy Helpdesk Team based in Warrington. The ideal candidate will have experience Managing an Facilities Helpdesk Team leading and managing Perfomance. This position is paramount within the business and you … the team to ensure accurate and live updating, compliance against the SLAs, KPIs and contractual obligations as noted in the Facility Management Agreements and to assist the Contract Manager and National Operations Manager in ensuring service delivery is achieved for the contract. Financial management which includes Raising Purchase Orders and Invoicing and approvals Delivering of training … and supporting the Contract Manager and National Operations Manager as required. Implementing Accountable to implementation, monitoring and management of all Helpdesk processes and working practices to ensure that the team works with clear structure and direction. Performance Management of all CAFM and Compliance related activities Statutory Compliance Operational and Contractual Compliance SLA Management Perfomance KPI's More ❯

Job Title: Helpdesk Manager Location: Pencoed, South Wales, UK (on-site) Salary : £35,000 per annum Job Type: Full time, Permanent Working Hours: Monday to Friday - 09:00 to 17:30 (5 days per week, 8 hours per day during this times) About Flotek: Flotek Group are the fastest growing Tech Company providing IT and Comms technology to More ❯

Helpdesk Manager - IT Managed Services My client are a well established yet rapidly growing IT Managed Services Provider (MSP) based in the Middlesex/Surrey area. Due to their ongoing growth they have a urgent requirement for a proven Helpdesk Manager with a MSP background to join them at a very exciting time. As Helpdesk manager … you will be responsible for Leadership, Management & Accountability for the Helpdesk Team based in the UK and Overseas (L1 - L3). With a big emphasis on clients the Helpdesk Manager will be customer obsessed throughout all work to ensure the highest levels of customer satisfaction. You will be running the weekly helpdesk meetings, and the daily huddles, keeping … if this person had maybe served in a technical role in the past or has a solid understanding of technology. This is a great opportunity for a confident Helpdesk Manager to come in and take the helpdesk and the team to the next level. You will be joining a experienced and helpful team that will give you all More ❯

Helpdesk/Ops Manager (Facilities Maintenance) £35,000 - £45,000 + Company Car + Progression + Training + Company Bonus + Company Benefits + 10 Day Christmas shut down Dudley Are you a Helpdesk/Operations Manager with a background in Facilities Maintenance who's proficient running and managing a helpdesk? Do you want to work … they are looking to expand and grow their close, friendly team. In this role you will be managing the preexisting helpdesk team and be responsible for running the service desk dealing with existing and new clients as well as the engineers that work within the company. Organising and formatting the engineers work weeks to get them out onto the … ways to streamline and improve efficiency. The Person: Helpdesk/Operations Manager Facilities Maintenance background Experience running a helpdesk team and quoting jobs Commutable to Dudley Helpdesk Manager, Operations manager, Facilities Maintenance, Height, commercial, Dudley, West Bromwich, Birmingham, Blackheath, Wolverhampton, Walsall, Kidderminster, Bromsgrove. Reference Number: BBBH20153 If you're interested in this role, click More ❯