26 to 32 of 32 Permanent Help Desk Specialist Jobs

Senior Deskside Support Winchester, VA MUST: Top Secret Clearance required Experienced Senior IT Specialist 5+ years of relevant experience Must have outstanding IT technical skills as well as customer service skills Desire to work with customers in person on a daily basis Bachelors preferred (extra 4 years of experience if no degree) DUTIES: Provides a wide range of More ❯

KSU Asset Support (Helpdesk) Kennesaw, GA 6 months contract Description : RFID Tagging: Place RFID tags on assets, attach barcodes to doors, and update the RFID information in our tracking system. QUALIFICATIONS : High School Diploma or equivalent Ability to drive from More ❯

Position: Helpdesk Specialist Location: Peachtree City, GA First shift (7:00am-3:30Pm) Clearance: Secret or higher Certification: CompTIA Sec+ Duties and responsibilities: • Provides first contact incident resolution to customers with hardware, software, and application problems, providing routine progress updates to the customer; and following up with the customer on the resolution of ticket for completeness/quality … and satisfaction. • Ability to work closely with users and other IT professionals to identify, analyze and resolve system problems. • Understanding of current principles and best practices of IT Help Desk support. • Provides answers to Frequently Asked Questions or solutions to common problems as part of a customer self-help capability. • Setup, configuration, troubleshooting and maintenance of user More ❯

Overview This position supports the full spectrum of customer-facing technical support for an IT infrastructure environment that spans telecommunications, networking, and PC-based/LAN/WAN systems. The role includes managing the relocation of individuals across buildings, requiring More ❯

SMS is seeking an Intermediate Helpdesk Specialist to support large-scale migration and operations on a large, high-profile DOD contract. The I3TS program provides enterprise-wide IT support to enable DTRA's Information Management & Technology Directorate (ITD) to consolidate, modernize, and continuously innovate the delivery of IT services and mission capabilities to DTRA's internal and external … at customer locations throughout the United States. For additional information on SMS, visit . Submit your resume today! Responsibilities In this role, a successful candidate will provide IT Service Desk support installing, operating, maintaining, troubleshooting, administrating, and cybersecurity defense of data and applications hosted in the DTRA Data Center on both the classified and unclassified systems. Serve as the … Provide great and prompt customer service to DTRA personnel by assisting them with IT-related issues. Document and communicate degradation of services or outage issues information to customers and help with resolution. Analyze, troubleshot, and resolve tickets based on the Help Desk allocation process. Follow ITSM and ITIL processes to ensure quality of services and prompt resolution. More ❯

USmax Corporation is seeking a Junior Helpdesk Specialist to provide customer service support for customer requests when contacting the Single-Point-of-Contact IT Service Desk located in Springfield, VA (Ft. Belvoir). The Junior Helpdesk Specialist will assist in providing technical assistance and support related to computer systems, hardware, or software, and respond to … to determine malfunctions that continue to occur. Create a ticket in the approved incident management system for all support calls received or route user support calls to appropriate IT Help Desk. Utilize Attempt First Call Resolution (FCR) for all requests received. Provide first contact account resets, unlocking, troubleshooting, and security issue/error resolution. Perform other duties as assigned. More ❯

Summary Junior Helpdesk Specialist Springfield, VA Are you ready to enhance your skills and build your career in a rapidly evolving business climate? Are you looking for a career where professional development is embedded in your employer's core culture? If so, Chenega Military, Intelligence & Operations Support (MIOS) could be the place for you! Join our team of … integrated enterprise IT support to Federal customers both CONUS and OCONUS. CARS employs Subject Matter Experts (SMEs) with decades of experience working in the Federal marketplace. The Junior Helpdesk Specialist provides superior customer service in support of customer requests when contacting the Single-Point-of-Contact IT Service Desk located in Springfield, VA. Responsibilities Assist in providing … determine malfunctions that continue to occur. Create a ticket in the approved incident management system for all support calls received or route user support calls to the appropriate IT Help Desk. Utilize Attempt First Call Resolution (FCR) for all requests received. Provide first contact account resets, unlocking, troubleshooting, and security issue/error resolution. Other duties as assigned. Qualifications More ❯