Our client is seeking a Tier I/II HelpDeskTechnician for an onsite position in Colorado Springs, CO. DUTIES:Provide first level support for all PCs, Printers, Thin Clients, Point of Sale Terminals, and all applications. Performs required installs, configurations, and maintenance of applications on PCs. Provide user support for all computer systems used. … Daily helpdesk operations including but not limited to, telephone support, diagnosing problems, and completing regularly scheduled activities. Monitor HelpDesk email account and direct workflow accordingly. Document all problems or program malfunctions in HelpDesk system and notify HelpDesk personnel. Install new equipment, replace existing equipment and move equipment when … to explain technical concepts to non-technical users in a clear and concise manner. Perform all other job-related tasks as assigned. REQUIREMENTS:1+ year of overall hands-on HelpDesk experience. Must have an active CompTIA Cert (A+, Net+, or Sec+) and/or be willing to get an A+ Cert within 90 days. 1+ years of More ❯
Position Description • Contracting position for Tier 1 HelpDeskTechnician position supporting the Office Information Management, a department of the Office of Science, with in the Department of Energy Serving as the first point of contact for customers seeking technical assistance • Performing remote troubleshooting through diagnostic techniques and pertinent questions. You will answer support calls on … technical issues and offer advice to solve them. Determining the best solution based on the issue and details provided by customers • Looking for a competent HelpDesktechnician to provide quality and useful technical assistance with computer systems and support applications. • An excellent HelpDesktechnician must have good technical knowledge and … problem and explain its solution. They must also be customer-oriented and patient to deal with difficult customers. • The goal is to create value for our clients that will help preserve the company's reputation and business. Responsibilities • Serve as the first point of contact for customers seeking technical assistance • Perform remote troubleshooting through diagnostic techniques and pertinent questions More ❯
HelpDeskTechnician Strategos Consulting LLC - Newport, Rhode Island Strategos Consulting is a Service-Disabled Veteran-Owned Small Business (SDVOSB), which identifies and provides usable solutions (consulting, services, training, and engineering) to the US Government and its partners. Strategos is comprised of professional training and educational specialists that collectively bring over 120 years of experience. In … to United States military personnel. Strategos Training and Services specializes in non-personal support services, professional instruction, training analysis, training plan development, and curriculum development. Strategos is seeking a HelpDeskTechnician in pursuit of a government contract. Performance Location: Naval War College, Newport, Rhode Island Hours of Work: The hours of the IRD Service DeskMore ❯
Genesis10 is seeking a Tier-2 HelpDesktechnician (Wed thru Sun 3PM - 12AM) for our client in the Travel/Transportation Industry. This is potentially, a very long term Contract opportunity. Must hold a current A+ Certification (or be grandfathered in!) Must be local to DFW W2 Status: Only candidates available and ready to work … directly as Genesis10 employees will be considered for this position. No 3rd Parties, No Sponsorship available for this position Job Description The role of the HelpDeskTechnician is to ensure proper computer operations so that end-users can carry out business tasks. The incumbent will receive, prioritize, document, and actively resolve end-user incidents and More ❯
information technology? Do you like helping others? Do you enjoy troubleshooting and solving problems? If so, you may be a great fit for our team! We are seeking a HelpDeskTechnician to join our growing team here at Connsci. This individual will be working closely with one of our clients and will be focused on … issues and hardware/software issues using component-level physical and logical diagnostic tools. • Test new hardware and software systems and packages prior to deployment. • Assist with managing the helpdesk ticket queue on a daily basis; creating, routing, and remedying tickets. • Work with other technical teams to resolve large scale issues. • Areas of support include: computer device … inventory and database management; desktop/laptop/tablet diagnostics and troubleshooting; mobility device assignment, setup, diagnostics and troubleshooting. Basic Qualifications: • At least 1 year of experience in a HelpDesk role or in providing technical support to end users • At least 1 year of experience with Windows based hardware, operating system, and printers • Active Secret clearance per More ❯
ICT Technician/IT Support Engineer who has excellent troubleshooting and end-user support skills with the ability to provide technical support services and 2nd Line Support on core ICT infrastructure components and software applications for an educational trust based in Coventry. SALARY: £25,429 - £28,912 per annum Benefits LOCATION: Coventry, West Midlands (CV7) JOB TYPE: Full … implementation of new infrastructure and projects, ensuring they are completed on time and within budget. User Support and Training: Providing excellent end-user services is a core duty, including helpdesk support and in-class assistance for both staff and students. You would also be responsible for developing documentation and training plans to help users get the … a new job and work in Coventry, West Midlands. Multi-Job Board Advertising and CV Sourcing Recruitment Services provided by AWD online. Second Line Support Engineer | IT Support Engineer | HelpDesk Analyst | Service Desk Analyst AWD online specialise in sourcing candidates and advertising vacancies on multiple job boards for companies on a non-commission basis. AWD online More ❯
The FBI is seeking a skilled and cleared HelpDesk Specialist (Tier II) to provide second-level technical support for mission-critical systems and applications in a secure federal environment. The ideal candidate will troubleshoot and resolve complex IT issues, escalate unresolved problems, and ensure timely and effective user support in accordance with FBI IT service delivery standards. … to federal ITSM and documentation standards Required Qualifications: • Active TS/SCI with Polygraph clearance (mandatory, no exceptions) • U.S. Citizenship (required for all federal positions) • 3+ years of IT helpdesk experience, including at least 1 year providing Tier II support • Strong knowledge of Microsoft Windows OS, Microsoft 365, Outlook, Teams, and standard desktop applications • Familiarity with Active More ❯
Launch Your Cyber Security Career - Job Guaranteed! Cyber attacks are rising, and companies need skilled professionals now more than ever. With Newto Training’s Cyber Security Career Programme, you’ll gain 4 top certifications (Azure Fundamentals, CompTIA Security+, CompTIA CySA+ More ❯
Launch Your Cyber Security Career - Job Guaranteed! Cyber attacks are rising, and companies need skilled professionals now more than ever. With Newto Training’s Cyber Security Career Programme, you’ll gain 4 top certifications (Azure Fundamentals, CompTIA Security+, CompTIA CySA+ More ❯
Launch Your Cyber Security Career - Job Guaranteed! Cyber attacks are rising, and companies need skilled professionals now more than ever. With Newto Training’s Cyber Security Career Programme, you’ll gain 4 top certifications (Azure Fundamentals, CompTIA Security+, CompTIA CySA+ More ❯
IT HelpdeskTechnician Location: Godalming Surrey GU7 2DX Salary: up to £32,000 per annum, depending on the skills of the candidate Hours : Monday to Friday, 08.30 – 17.00 (plus one hour unpaid for lunch) throughout the year Closing Date: Thursday 9 October 2025 The School is a leading coeducational independent school located on a picturesque 250-acre campus … and training on these systems, managing the associated databases and all data and reporting services. Key Responsibilities Provision of IT Support Services (approx. 70% of time) The IT HelpdeskTechnician will provide a wide range of support services, escalating to one of the more experienced IT staff when necessary. The role requires an adaptable and enthusiastic approach to … images. To install computer systems across the School. Regular updating of the helpdesk systems and asset databases as work progresses through to completion. Skills and Qualifications The IT HelpdeskTechnician will continue their training in house with strong support from other members of the IT Department team, but is expected to learn and maintain up to date technical More ❯
Powder River is seeking a Senior Computer User Support Specialist in the Alexandria, VA area to help support our customer base. A successful candidate will provide end-user support for PC and server applications as well as end user hardware. The candidate may interact with network services, software systems engineering, and/or applications development to restore service and …/or identify and correct core problems. Support responsibilities include software installation and configurations. Job duties require the technician to install and test personal computers, printers, and other peripherals, configure operating system, load shrink-wrap programs and other application software programs. Requirements: - Contribute to schedule development as requested. - Contribute to metric collection as requested. - Contribute to process development More ❯
We are seeking a motivated and detail-oriented Tier 1 HelpdeskTechnician to join our support team. This is an entry-level role ideal for candidates who are eager to grow their technical skills while providing exceptional customer support. Instead of traditional desktop/PC support, this role focuses on supporting a specific business application critical to our More ❯