1 to 25 of 76 Permanent ISO/IEC 20000 Jobs

delivery programs within federal or public sector environments. Demonstrated expertise in helpdesk management, ITIL practices, and federal IT compliance standards. Knowledge of federal service quality standards such as ISO 9001, ISO 20000, and CMMI Level 3. Strong organizational and leadership skills, with experience managing Tier 2 and Tier 3 technical support teams. Familiarity with … is an Equal Employment Opportunity and Affirmative Action employer. It is the policy of DecisionPoint Corporation to provide equal employment opportunity in accordance with all applicable Equal Employment Opportunity / Affirmative Action laws, directives and regulations to all employees and qualified applicants without regard to race, ethnicity, color, religion, national origin, sex, age, disability status, pregnancy, sexual orientation, gender More ❯

for platform development. Collaborate with process owners, stakeholders, and developers to implement and optimize workflows, forms, SLAs, notifications, and automation. Lead process workshops and working sessions to define current / future state and recommend best-in-class solutions. Ensure alignment of ITSM modules with organizational goals, compliance needs, and platform standards. Conduct gap analyses, identify improvement opportunities, and support … process reengineering efforts. Assist with testing, user training, documentation, and transition to support. Participate in upgrades, patching, and roadmap planning for ITSM capabilities. Required Qualifications: Active TS / SCI Clearance ITIL Foundation or Intermediate certification. ServiceNow Certified System Administrator (CSA) Strong knowledge of ITIL concepts and experience designing ITSM workflows. Ability to gather and analyze complex requirements from technical … and non-technical stakeholders. Experience with ServiceNow Flow Designer, Virtual Agent, and Performance Analytics. Exposure to Agile / Scrum or SAFe methodologies. Excellent communication, facilitation, and documentation skills Ability to work independently and yet be effective within a team setting Must be capable of managing multiple efforts with time sensitive constraints in a fast-paced contracting environment Demonstrated ability More ❯

IT service delivery programs, preferably in a federal or public sector environment. Knowledge of IT service management (ITSM) practices and ITIL Familiarity with federal service quality standards, including ISO 9001, ISO 20000, and CMMI Level 3. Experience using ITSM tools, such as BMC Remedy Helix or ServiceNow, for ticket tracking and management. Strong organizational … is an Equal Employment Opportunity and Affirmative Action employer. It is the policy of DecisionPoint Corporation to provide equal employment opportunity in accordance with all applicable Equal Employment Opportunity / Affirmative Action laws, directives and regulations to all employees and qualified applicants without regard to race, ethnicity, color, religion, national origin, sex, age, disability status, pregnancy, sexual orientation, gender More ❯

Description Senior Research Specialist Arlington, VA Clearance TS / SCI Clearance Description Come join our award-winning organization and work with the most talented and brightest minds in the GovCon industry. As a Senior Research Specialist you will direct cross-functional coordination with internal teams and external agencies to align joint communication efforts with broader strategic objectives, ensuring messaging … of speaking engagements and events, collaborating with Public Affairs, General Counsel, and executive staff to manage de-confliction and ensure alignment with organizational objectives. Requirements: Clearance: Active Top Secret / SCI. Bachelor's degree is required from an accredited college / university. Minimum of ten (10) years in of specialized in DOD policy, product support, and logistics. Executive … outstanding customer service abilities to initiative, judgement, creativity, flexibility, and confidence. Must have the ability to multi-task across multiple projects. Desired Master's degree from an accredited college / university. About Xcelerate Solutions Founded in 2009 and headquartered in McLean, VA, Xcelerate Solutions ( ) is one of America's fastest-growing companies, being named to the Inc. 5000 List More ❯

Matter Expert (SME) to support an effort within Naval Information Warfare Center (NIWC) Atlantic in North Charleston, South Carolina. The ideal candidate will have demonstrated experience supporting Navy and / or United States Marine Corps (USMC) Programs of Record (PoRs) and can deliver integrated solutions that sustain, modernize, and deliver mission-relevant capabilities to the warfighter. We invite you … Qualifying candidates must meet or exceed the following requirements: Experience Requirements: Minimum of five (5) years of technical experience supporting C4ISR engineering, software development, integration programs, or similar USMC / Navy efforts, to include: Compiling source code using various automation tools and processes Knowledge of operating system scripting, interactive software loading scripts, and backup and restore scripts, as well … assurance code review and integration, finding remediation, adherence to standardized secure coding guidelines and practices, maintenance support for system imaging and software selection applications, software development for deficiency corrections / fixes or changes to existing code Expertise and support to the government concerning system design and interoperability in order to modernize current software baselines and leverage emerging technology such More ❯

route user support calls to appropriate IT Help Desk. Utilize Attempt First Call Resolution (FCR) for all requests received. Provide first contact account resets, unlocking, troubleshooting, and security issue / error resolution. Perform other duties as assigned. Required Qualifications: Excellent verbal and written communication skills Strong understanding of advertising and communications practices. Ability to demonstrate sound judgment and be … provide technical assistance and support over the phone, good phone skills, professional demeanor, and previous customer service experience strongly desired. Good problem-solving skills: ability to visualize a problem / situation and think abstractly to solve it. Required Education: High school diploma or GED and six years of relevant experience; or an Associate's degree and four years of … be considered for this position. Candidates will not be able to begin work until obtaining SCI clearance and must have the ability to obtain CI Poly Clearance. Work Location / Schedule: Applicants must have the ability to work shift hours. Shift will be identified upon hire. Travel Requirements: None About USmax USmax Corporation is an award-winning SBA Certified More ❯

Company Description MAGNUS Management Group LLC is a Woman Owned Small Business consulting firm located in Washington DC. We are ISO 9001, ISO 27001, ISO 20000, ISO 56002 & CMMI L3 SVC + SSD certified, and we provide expert consulting services in areas such as Information Technology, Management Consulting, Cyber Security … technical solutions to support customer requirements and technical requirements based upon analysis of user, policy, technology, regulatory, and resource demands; recommends cloud-specific solutions for customer requirements; directs and / or supports design of solutions for enterprise cloud environments; has specific knowledge and experience developing or engineering cloud service provider solutions; and possesses expert knowledge in one or more … such as Docker and Kubernetes Bachelor's degree in Computer Science or related field Strong communication and problem-solving skills Experience with DevOps methodology Certifications in AWS, Azure, and / or Google Cloud Platform are a plus MAGNUS Management Group offers a competitive, comprehensive benefits package, which includes: 3 Weeks Paid Time Off 10 Federal Holidays Medical, Dental, and More ❯

of a large family of shore-based maintenance IT applications. The successful candidate will contribute to the System Test group, with establishing and maintaining System and Automated Test Scripts / Cases, Baselines, Regression Test Beds, Test Plans, System Test Reports, Defects creation, tracking, re-test, and defect closing. Work with Development, CM, Operations, and Customers to deliver High Quality … or more years of automated testing experience. Knowledge of help desk support, trouble ticket resolution. Software languages, applications, operating systems, frameworks, integrated data environments and other expertise. Software / Systems Engineering using Agile methodologies, with the ability to tailor to a specific system engineering process and software development tools Use of SDLC tools. (Azure DevOps, ServiceNow, Microsoft Project Excel … reimbursement ($5K if pursuing master's degree); employee training, development, and education programs; profit sharing; advancement opportunities; and much more! Imagine One Technology & Management, Ltd., is an Equal Opportunity / Affirmative Action Employer. Protected veterans and individuals with disabilities encouraged to apply ISO 9001:2015, ISO 20000-1:2018, ISO More ❯

Support bid responses and the development of service offerings with the business stakeholders Be involved in maintaining compliance through preparation and attendance at internal and external audits particularly ISO 20000 audits. Reviewing and verifying that all documentation is moderated and accurately updated in accordance with document management requirements Awareness of the business priorities, objectives and drivers … Solutions Private Medical Cover funded by NEC for Employees (with the option to add family members at an additional cost) 25 days paid holiday with the option to buy / sell 4 x basic salary life assurance cover funded by NEC (with the option to increase cover at an additional cost) A Group Pension Plan with fantastic employer contributions More ❯

analytics, health informatics, cloud migration, and the modernization of federal information systems. IGS uses ISO 9001:2015, 20000-1:2018, 27001:2013, 28001:2007, CMMI / SVC3, CMMI / DEV3 best practices, and PMBOK methods to provide clients with a strategy to build solid foundations to grow capabilities and revenue. Our range of IT … test the new data models Perform IRIS SQL commands to check the system status Monitor and perform tuning, optimize for performance Load SQL tables (Historical Pulls) in all regions / districts for classes in all environments, making code adjustments as needed Requirements Bachelor's Degree in Computer Science, Engineering, or other technical discipline. (Bachelor's Degree - Can be substituted … for an Associate's Degree and two (2) additional years of relevant experience, or four (4) additional years of relevant experience and High School Diploma / GED. Associate's degree - Can be substituted for High School Diploma / GED and two (2) additional year's relevant experience.) Minimum 3 years of experience; additional relevant experience may be substituted More ❯

would include: Working directly with customers to gather requirements, design solutions, build proof of concept and implement those solutions Operating within a structured environment such as ITIL and ISO 20000 IT Service Management. This will also include documentation such as development of designs, processes and procedures Being focal point for major incidents or investigations Liaising cross … working for government clients so all candidates need to either hold or be eligible for SC Clearance Qualifications Be able to demonstrate your practical experience as a Azure Engineer / Senior Azure Administrator (or similar) working in IT or related industries Be confident with your experience and knowledge of the full product lifecycle i.e. concept generation, design, build and More ❯

would include: Working directly with customers to gather requirements, design solutions, build proof of concept and implement those solutions Operating within a structured environment such as ITIL and ISO 20000 IT Service Management. This will also include documentation such as development of designs, processes and procedures Being focal point for major incidents or investigations Liaising cross … working for government clients so all candidates need to either hold or be eligible for SC Clearance Qualifications Be able to demonstrate your practical experience as a Azure Engineer / Senior Azure Administrator (or similar) working in IT or related industries Be confident with your experience and knowledge of the full product lifecycle i.e. concept generation, design, build and More ❯

would include: Working directly with customers to gather requirements, design solutions, build proof of concept and implement those solutions Operating within a structured environment such as ITIL and ISO 20000 IT Service Management. This will also include documentation such as development of designs, processes and procedures Being focal point for major incidents or investigations Liaising cross … working for government clients so all candidates need to either hold or be eligible for SC Clearance Qualifications Be able to demonstrate your practical experience as a Azure Engineer / Senior Azure Administrator (or similar) working in IT or related industries Be confident with your experience and knowledge of the full product lifecycle i.e. concept generation, design, build and More ❯

would include: Working directly with customers to gather requirements, design solutions, build proof of concept and implement those solutions Operating within a structured environment such as ITIL and ISO 20000 IT Service Management. This will also include documentation such as development of designs, processes and procedures Being focal point for major incidents or investigations Liaising cross … working for government clients so all candidates need to either hold or be eligible for SC Clearance Qualifications Be able to demonstrate your practical experience as a Azure Engineer / Senior Azure Administrator (or similar) working in IT or related industries Be confident with your experience and knowledge of the full product lifecycle i.e. concept generation, design, build and More ❯

would include: Working directly with customers to gather requirements, design solutions, build proof of concept and implement those solutions Operating within a structured environment such as ITIL and ISO 20000 IT Service Management. This will also include documentation such as development of designs, processes and procedures Being focal point for major incidents or investigations Liaising cross … working for government clients so all candidates need to either hold or be eligible for SC Clearance Qualifications Be able to demonstrate your practical experience as a Azure Engineer / Senior Azure Administrator (or similar) working in IT or related industries Be confident with your experience and knowledge of the full product lifecycle i.e. concept generation, design, build and More ❯

and various related meetings. Maintenance of the organisation's quality and service management documentation, including regular reviews and updates to policies, procedures and guideline documents. Maintenance of the QMS / SMS risk and action logs. Liaison with external and internal auditors, review and issue of audits reports, maintenance of audit findings logs and proactive follow up of open findings. … for the last 5 years. DESIRABLE SKILLS AND EXPERIENCE Project Management experience, understanding of project lifecycle and project management frameworks. Understanding of service management and service management frameworks. Internal / external audit experience. Experience in delivering presentations. We are committed to creating a diverse environment and are proud to be an equal-opportunity employer. All qualified applicants will receive More ❯

training, including public speaking engagements Manage Third-Party Risk Management (TPRM) including vendor security reviews Assist the Sales Team with scoping engagements and delivering valuable services to clients Skills / Must have: Extensive experience in Information Security Governance, Risk, and Compliance (GRC) Experience contributing to an Information Security Management System (ISMS) certified to ISO27001 standards Knowledge of the Cyber … skills and the ability to build relationships with internal and external stakeholders Hands-on experience in ISO27001 implementation and auditing Eligibility for Security Clearance Certifications Preferred: ISO / IEC 27001 Lead Implementer ISO / IEC 27001 Internal Auditor CISM / CISSP Salary & Benefits: £55,000 - £65,000 base salary … per annum Salary Sacrifice pension scheme Private Medical Insurance Buy / sell holiday scheme Paid Birthday Leave 25 days holiday including bank holidays & Christmas Cycle-to-work scheme Government Tax-Free Childcare More ❯

Management – Investigate recurring issues and identify long-term solutions. What You’ll Bring Degree in IT, Computer Science, Business Administration or related field. Industry certifications such as ITIL, PMP / PRINCE2, ISO / IEC 20000, COBIT, or relevant Information Security accreditations. Proven experience in IT service delivery across complex, multi-vendor landscapes. More ❯

Management – Investigate recurring issues and identify long-term solutions. What You’ll Bring Degree in IT, Computer Science, Business Administration or related field. Industry certifications such as ITIL , PMP / PRINCE2 , ISO / IEC 20000 , COBIT , or relevant Information Security accreditations. Proven experience in IT service delivery across complex, multi-vendor landscapes. More ❯

Management – Investigate recurring issues and identify long-term solutions. 🎓 What You’ll Bring Degree in IT, Computer Science, Business Administration or related field. Industry certifications such as ITIL , PMP / PRINCE2 , ISO / IEC 20000 , COBIT , or relevant Information Security accreditations. Proven experience in IT service delivery across complex, multi-vendor landscapes. More ❯

will be performed at NAS Patuxent River, Maryland. Principal duties and experience requirements follow: Principal Duties: Performs program management, technical, or business analysis. Participates as a member of and / or supports the specified Program Integrated Product Teams (IPTs); and IPT directed business meetings. Collect, complete, organize and interpret technical data and financial information relating to aircraft acquisition and … product programs. Tracks program / project status and schedules. Applies policies and procedures for financial planning. The Senior Program Analyst analyzes program and support requirements, program schedules and performs other related management tasks in support of FMS pre-case, case execution, reconciliation and case closure activities. They oversee assigned program activities in support of the Program / Case … Manager. Participate in meetings to support program objectives and represents the Program / Case Manager. They perform initial assessments and provide recommendations on the tailoring of country specific needs. They provide analysis for acquisitions and procurements, support equipment, publications, training, software and transportation requirements. Coordinate prospective changes to aircraft / avionics / weapons / support equipment More ❯

responsibilities will include: Packaging applications to agreed formats (MSIX, MSI, App-V) in line with customer standards Ensuring compatibility across environments and meeting defined quality benchmarks Collaborating within Agile / Scrum teams and contributing to continuous improvement Using PowerShell and scripting tools to automate and streamline processes Supporting deployment using MECM / Intune and understanding full application lifecycle … candidate will bring: Essential Experience & Skills: 3+ years of hands-on application packaging and scripting (PowerShell, VBScript, etc.) Expertise in MSI, App-V, MSIX technologies Strong experience with MECM / Intune deployment tools Solid understanding of application lifecycle management Agile / Scrum project experience Ability to work independently and influence stakeholders Full UK driving licence and willingness to … Omnissa Workspace One, Microsoft Power Platform, Azure Automation Familiarity with scripting tools like Python, Ansible, Shell Understanding of cloud platforms (AWS, Azure) and automation tools Awareness of ITIL, ISO 20000, ISO 27000 standards If you're looking for a role where your technical expertise makes a real impactand you want to grow within a More ❯

responsibilities will include: Packaging applications to agreed formats (MSIX, MSI, App-V) in line with customer standards Ensuring compatibility across environments and meeting defined quality benchmarks Collaborating within Agile / Scrum teams and contributing to continuous improvement Using PowerShell and scripting tools to automate and streamline processes Supporting deployment using MECM / Intune and understanding full application lifecycle … candidate will bring: Essential Experience & Skills: 3+ years of hands-on application packaging and scripting (PowerShell, VBScript, etc.) Expertise in MSI, App-V, MSIX technologies Strong experience with MECM / Intune deployment tools Solid understanding of application lifecycle management Agile / Scrum project experience Ability to work independently and influence stakeholders Full UK driving licence and willingness to … Omnissa Workspace One, Microsoft Power Platform, Azure Automation Familiarity with scripting tools like Python, Ansible, Shell Understanding of cloud platforms (AWS, Azure) and automation tools Awareness of ITIL, ISO 20000, ISO 27000 standards If you're looking for a role where your technical expertise makes a real impact-and you want to grow within More ❯

responsibilities will include: Packaging applications to agreed formats (MSIX, MSI, App-V) in line with customer standards Ensuring compatibility across environments and meeting defined quality benchmarks Collaborating within Agile / Scrum teams and contributing to continuous improvement Using PowerShell and scripting tools to automate and streamline processes Supporting deployment using MECM / Intune and understanding full application lifecycle … candidate will bring: Essential Experience & Skills: 3+ years of hands-on application packaging and scripting (PowerShell, VBScript, etc.) Expertise in MSI, App-V, MSIX technologies Strong experience with MECM / Intune deployment tools Solid understanding of application lifecycle management Ability to work independently and influence stakeholders Full UK driving licence and willingness to travel as required SC clearance eligibility … Omnissa Workspace One, Microsoft Power Platform, Azure Automation Familiarity with scripting tools like Python, Ansible, Shell Understanding of cloud platforms (AWS, Azure) and automation tools Awareness of ITIL, ISO 20000, ISO 27000 standards If you're looking for a role where your technical expertise makes a real impact-and you want to grow within More ❯

LOCATION: Onsite in ARLINGTON, VA. Schedule: Several shift types available, the center is open 24 / 7. We are mainly looking for overnight or weekend shifts (training schedule will differ). This position will support a Government agency that requires US Citizenship. Datawiz Corporation is a Virginia based business incorporated in 1999. Datawiz is appraised at CMMI Level III … for DEV & SVS by CMMI Institute a subsidiary of ISACA. Datawiz also achieved ISO 9001:2015, ISO 27001:2013, and ISO 20000-1:2011 certifications. With strong qualifications in Building, Securing and Managing IT infrastructure for Public and Commercial Sectors. Datawiz holds a strong position and reputation providing support to various federal More ❯