Primary Details Time Type: Full time Worker Type: Employee Senior IT Business Analyst The Opportunity QBE Europe is looking for a Senior IT Business Analyst to join a well-established Transformation and technology company. This is a fantastic opportunity for someone looking to make a significant … Understanding the business needs and desired outcomes remains of upmost importance and will be key to the next phases of our growth. The Business Analyst's role is to ensure that high value is delivered in the most efficient way to the customer. The BA will have the ability … test planning, execution, coordination, etc. Partnering with Architects or Development teams to produce appropriate design specifications. Continuously review and assess solution delivery to ensure it will meet business requirements. Continuous Improvement & Agile Ways of Working Embrace, challenge and evolve standards and practices around ways of working. Drive continuous improvement More ❯
Job title : Business Process Analyst - IT Location : London (Hybrid - 3 days in office, 2 days remote) PURPOSE OF ROLE We're working with an established insurance firm in the City of London seeking a Business Process Analyst with fluency in both spoken and written Mandarin. The role … strategies Gather and define business requirements, ensuring clarity and feasibility Use data to identify trends and provide actionable insights Support and manage business-led IT projects from concept to delivery Collaborate with technical teams to ensure smooth implementation DAY-TO-DAY Facilitate workshops and stakeholder discussions Map workflows, identify … and technical teams EXPERIENCE 2-5 years in process analysis, business requirements, or data modelling Insurance sector experience preferred Involvement in process improvement and IT project delivery Proven ability to work across business and technical teams SKILLS Fluency in both spoken and written Mandarin and English are essential. Strong More ❯
Department: IT Business Core Systems Location: Office, Bristol Description 5 days a week in office (no hybrid option) on a 7am-3pm shift pattern (subject to change to a 6am-2pm during peak trading season) 7-3 low season, 6-2 peak season We are looking for a talented … and motivated IT Support Analyst Engineer with expertise in Office 365 E5, Windows desktop support, macOS, and networking. This role requires a skilled professional who can provide advanced technical support, troubleshoot complex issues, and ensure the seamless operation of our IT environment. The role will be ideal … for a skilled 1st line IT person looking to move to 2nd line support. If you have a passion for technology and a strong background in IT support, we invite you to join our team. What Will You Do? Office 365 Expertise: Demonstrate in-depth knowledge of Office More ❯
Job Number: R IT Portfolio Management Functional Analyst The Opportunity: You know that true progress is made at the intersection of business and tech, and as an IT business analyst, you're highly skilled in both. Here, you'll have the chance to lead initiatives to … missions. We're looking for someone like you to propel business analytics and processes forward, as well as delve into business data to improve IT investments. As an IT business analyst, you'll oversee leading-edge data analytics products and system compliance frameworks. Guiding your team of … needs clearly, and you'll lead your team as they fulfill these needs. Together, you'll deliver high business value products to system owners, IT portfolio managers and IT leadership. Work with us to make an impact by enhancing the Department of Defense business system environment. Join us. More ❯
Sense is recruiting for a 1st Line ITAnalyst to join our successful ICT team. This is a full-time role , working 37.5 hours per week at our office in Selly Oak, Birmingham. In this role, you will provide excellent IT support and customer service via phone … and fault resolution, including password resets, account unlocks, hardware and software installation, updates from third parties, and assisting users with knowledge queries. Ensuring all IT requests are recorded, categorized, and updated in accordance with targets and procedures. Identifying recurring issues to be fed back to the manager for long … fixes to reduce impact on the service desk. Key skills and experience A Level 3 qualification in ICT or an equivalent professional qualification. Previous IT support experience, either in a previous role or through completed learning. Experience installing and supporting ICT hardware, including PCs, printers, and mobiles. Strong understanding More ❯
Job Title: IT Business Analyst (Endur Specialist) Location: Remote, based in London Type of Position: Remote Contractual About the Job: We are seeking a seasoned IT Business Analyst with over 8 years of experience in Endur and a comprehensive understanding of the energy trading lifecycle. This … including transit, storage, pipeline, and cargo operations. Collaborate on Agile project initiatives and work closely with cross-functional teams. Must-Have: 8+ years of IT Business Analyst experience with Endur. Experience with Endur versions beyond V15. Expertise in configuring Endur for deal modeling, invoicing, and risk management. In More ❯
London, England, United Kingdom Hybrid / WFH Options
London Borough of Merton
advice on this job and more exclusive features. Role Overview We are seeking a proactive Advert Text Role Overview We are seeking a proactive ITAnalyst to assist in the ongoing support of our Social Care systems. This is a 1-year fixed term role focused on maintaining … supporting, and improving the Mosaic case management system and related digital tools used across Social Care. You will work closely with colleagues across IT, Social Care, and Finance to ensure systems are running smoothly, data is accurate, and user needs are met. While prior experience with Social Care systems … is welcome, it's not essential. We're looking for someone with a passion for IT and data-handling, a collaborative mindset, and the ability to communicate clearly with technical and non-technical teams alike. Key Responsibilities Provide day-to-day support and maintenance of the Mosaic case More ❯
Join to apply for the IT Support Analyst role at Hello Education . 1 day ago Be among the first 25 applicants. Get AI-powered advice on this job and more exclusive features. This range is provided by Hello Education. Your actual pay will be based on your … your recruiter to learn more. Base pay range Devonshire Hayes have partnered with a fantastic company as they are looking to hire a talented IT Support Analyst to join their team for an initial 12-month contract. You will be tasked with: Key Responsibilities: Active Directory Management: Provide … Software & Hardware Installations: Assist with the installation and configuration of software, operating systems, and hardware peripherals for end-users. Collaboration: Work closely with internal IT teams to provide efficient solutions and escalate issues when necessary. You will be required to work in the office full-time. Seniority level Entry More ❯
IT Support Analyst - £25,000-£29,000 - Cumbria - On-site (with an on-call rota) An established organisation is currently seeking an IT Support Analyst to join its internal technology team. With a strong focus on performance, customer satisfaction, and seamless internal operations, this role plays … five days a week from the company’s office, with occasional travel to other sites. The successful candidate will also be part of the IT on-call support rota, helping to ensure continuity of service outside of standard hours. With a collaborative culture and a genuine commitment to individual … growth, this is a great opportunity for someone who’s looking to take the next step in their IT support career, within a structured and supportive environment. Key Responsibilities: Provide 1st and 2nd line technical support across the organisation. Log, prioritise, and track IT issues and service requests More ❯
IT Support Analyst - 2nd Line Support - On-Site W Talent Market Deeping, England, United Kingdom I am currently recruiting for an experienced 2nd Line IT Support Analyst . This is a great opportunity to join the team based in Market Deeping supporting a broad client base … with core IT Technologies. Please only apply for this role if you live within a commutable distance to Market Deeping , Lincolnshire. Location: Market Deeping - based on-site Monday - Friday Shift Pattern: 8am - 4pm/10am - 6pm Salary: Market Salary + Benefits You will be required to configure and install … new IT infrastructure, support contracts, system builds, and ad-hoc support. The majority of the work is completed remotely; however, on-site visits are sometimes required, so a clean driving licence and own car are essential. The role is very diverse, so the applicant must be confident in desktop More ❯
We Put People First so you can Deliver Outstanding Service This is a great opportunity to join our IT team in the Gateshead office. As an IT Service Desk Analyst , you will be assisting and supporting the wider team across the administration of user services. As IT Service Desk Analyst you will: Administer and control all internal line of business software systems Maintain, update, and create administration documentation Administer and support IT assets and equipment including iPads, laptops, and mobile phones, liaising with the external 3rd party Mobile Communications provider Troubleshoot network issues and … liaise with our network providers Take incoming calls and remotely support IT issues Support IT projects when required As IT Service Desk Analyst you'll have: A good administration background with the ability to perform general administrative activities Effective communication skills, including telephone etiquette The ability More ❯
We Put People First so you can Deliver Outstanding Service This is a great opportunity to join our IT team in the Gateshead office. As an IT Service Desk Analyst , you will be assisting and supporting the wider team across the administration of user services. As IT Service Desk Analyst , you will: Administer and control all internal line of business software systems Maintain, update, and create administration documentation Administer and support IT assets and equipment, including iPads, laptops, and mobile phones, liaising with the external 3rd party Mobile Communications provider Troubleshoot network issues and … liaise with our network providers Take incoming calls and remotely support IT issues Support IT projects when required As IT Service Desk Analyst , you’ll have: A good administrative background and the ability to perform general administrative activities Effective communication skills, including telephone and written communication More ❯
Social network you want to login/join with: Deskside IT Support Analyst - Oxford | Up to £34K + Progression | Hybrid Are you ready to take the next step in your IT support career with a top-tier professional services firm? I'm hiring on behalf of one … its outstanding culture and genuine career progression opportunities. Every candidate I've placed here has thrived, and now they're looking for a Deskside IT Support Analyst to join their Oxford-based team. What You'll Be Doing: Deliver deskside and remote support to 600+ users, ensuring timely More ❯
Social network you want to login/join with: Deskside IT Support Analyst - Oxford | Up to £34K + Progression | Hybrid Are you ready to take the next step in your IT support career with a top-tier professional services firm? I'm hiring on behalf of one … its outstanding culture and genuine career progression opportunities. Every candidate I've placed here has thrived, and now they're looking for a Deskside IT Support Analyst to join their Oxford-based team. What You'll Be Doing: Deliver deskside and remote support to 600+ users, ensuring timely More ❯
IT Technical Analyst Application Deadline: 30 June 2025 Department: IT Employment Type: Permanent - Full Time Location: London Description The primary purpose of this role, which sits within the Database Development Team but will work across the IT function, is to provide analysis and application support expertise More ❯
London, England, United Kingdom Hybrid / WFH Options
FirstBank UK Limited
Direct message the job poster from FirstBank UK Limited Executive Search, Talent Acquisition & Recruitment Outsourcing IT Application Support Analyst London FirstBank UK is a globally recognised, top-tier bank who provide world-class services to various institutions and individuals. Offering a comprehensive range of retail and corporate financial … locations is the oldest African bank in the UK. Due to business requirements, we are now looking to acquire the services of an experienced IT Application Support Analyst. Please note that this is a hybrid role with 3 days in the office and 2 days working from home. Key … Responsibilities: As IT Application Support analyst, you would be expected to perform functional support duties and provide technical assistance to users on a range of core banking products, online banking products and other critical business applications. The opportunity is for IT Application support analyst person with More ❯
hours ago Be among the first 25 applicants Direct message the job poster from DGH Recruitment IT Senior Support Analyst/Senior Service Desk/Support Analyst A fantastic opportunity has arisen for an IT Senior Support Analyst/Senior Service Desk/Support Analyst to join our Guildford-based law firm on a permanent basis. Responsibilities and Duties: Provide exceptional, high-quality IT support to regional offices to consistently meet standards. Maintain a customer-focused approach and build relationships with key customers. Oversee the Regional Team to ensure they maintain a consistent … to improve information quality and provide insights into incidents across regional offices. Knowledge, Skills, and Experience: ITIL Foundation qualification (or willingness to study towards it) Good understanding of ITSM systems Knowledge of law firm applications including PMS, document management systems, Microsoft Office, document comparison tools, CRM, and time recording More ❯
Brentford, England, United Kingdom Hybrid / WFH Options
Proactive.IT Appointments Limited
11045SR £28k – 33k per year 2nd Line IT Support Analyst Our client is looking for a2nd Line IT Support Analyst to take responsibility for the coordination of work relating to 1st and some 2nd line support tasks within the business. You will work within a small … support team that provides general IT support services Monday to Friday 8am-5pm for on-site and remote staff. This may require working with other internal support teams, outsourced managed service providers and suppliers, including liaising with the IT Operations team overseas, to ensure that end-user setup … Handle communications and updates to the business in response to Incidents & Outages • Build and configuration of laptops (HP) ready for end users • Work with IT service providers (Internal & External) to support and administer IT and business systems, including Telephony, Servers, Networks, O365 etc. • Administer the mobile phones and More ❯
ITAnalyst Knights is the UK’s largest legal and professional services business outside of London. With over 1500 colleagues across 30 locations our strong organic growth, combined with several high-quality recent acquisitions means we are now a more diversified business with strengthened positions in our key … quality of service for clients. About the role You will provide technical assistance and support to employees throughout the business, ensuring timely resolution of IT-related issues and maintaining high levels of colleague satisfaction. As part of a large Help Desk team of approximately 20, you will provide assistance … ensuring speed and quality of responsiveness. Respond to helpdesk tickets, troubleshoot technical issues, and provide guidance on software and hardware usage. Assist users with IT-related inquiries, providing clear and concise explanations of technical concepts. Perform routine maintenance tasks, including software updates, hardware configurations, and system monitoring. Maintain accurate More ❯
ITAnalyst Knights is the UK’s largest legal and professional services business outside of London. With over 1500 colleagues across 30 locations our strong organic growth, combined with several high-quality recent acquisitions means we are now a more diversified business with strengthened positions in our key … quality of service for clients. About the role You will provide technical assistance and support to employees throughout the business, ensuring timely resolution of IT-related issues and maintaining high levels of colleague satisfaction. As part of a large Help Desk team of approximately 20, you will provide assistance … ensuring speed and quality of responsiveness. Respond to helpdesk tickets, troubleshoot technical issues, and provide guidance on software and hardware usage. Assist users with IT-related inquiries, providing clear and concise explanations of technical concepts. Perform routine maintenance tasks, including software updates, hardware configurations, and system monitoring. Maintain accurate More ❯
in its local and national communities. We are known for high-quality teaching and research, providing a stimulating and enriching experience for our students. IT Services Department IT Services is a friendly, vibrant, and fast-moving department focused on delivering excellent customer service and high-quality digital technology … services to our staff and students. Job Opportunity: IT Service Desk Analyst We are seeking to appoint an IT Service Desk Analyst within the IT Service Delivery Team. Reporting to the Senior IT Service Delivery Officer, you will provide professional, customer-focused 1st line … IT support for staff and students. You will be responsible for resolving the majority of incidents and service requests at first contact, covering a wide range of services. The ideal candidate will have previous experience working in an IT support environment, with technical skills supporting users at all More ❯
Join to apply for the IT Support Analyst role at VWV . Reporting to the Service Desk Manager, Richard Percival, we have an opportunity for an IT Support Analyst to join our team based in Watford. The IT team ensures that the firm’s technology … as possible, and we are excited to be expanding this valuable team. Is This Your Next Career Move? You will provide professional 1st line IT support and administration for the firm's applications, desktop computers, servers, and network infrastructure. Some 2nd line support may be requested based on your … knowledge and experience. Day-to-day, you'll support users across the firm, ensuring IT systems provide reliable, uninterrupted service. You will assist with planned system maintenance and participate in projects as directed by the IT Manager. Your enthusiasm for understanding the firm's IT systems and More ❯
IT Security Analyst - Permanent role - £41000 - £44000 per annum + Benefits - Central London - Hybrid Job purpose: Monitor security logs across the organisation. Assist the IT Security Manager to investigate security breaches and other cyber security incidents. Install effective security measures and operate software to protect systems and … document security breaches and assess the damage they cause, whilst also making well-considered recommendations to avoid similar security breaches. Collaborate well with the IT Security Manager to perform tests and uncover network vulnerabilities. Assist with resolving detected vulnerabilities to maintain a high-security standard. Research security enhancements and … make well-considered and informed recommendations to IT Security Manager. Examine security systems and web applications. Monitor security access across the organisation. Assist with conducting security assessments through vulnerability testing and risk analysis within good time and to a high standard. Assist with performing both internal and external security More ❯
IT Support Analyst - Global Law firm 33-35k + Bens - Leeds - Office based role. Global law firm have a fantastic opportunity for an IT support specialist to perform a Deskside support role within this successful team. To be successful in this role, you will have at More ❯
Role We are currently looking for an IT Support Analyst to join our team of associates at Rosewood London. The IT Support Analyst is appointed to provide exceptional technical support and manage the day-to-day IT operations within the hotel, including during weekends . … Key expectations of this role are Being the first line of support for hotel guests and associates with their IT requirements and solve any issues. Ensuring the hotel associates are informed and trained on all newly implemented systems, changes to policies and procedures are communicated and adhered to by … all associates. Taking a proactive approach in anticipating IT needs of guests and associates to prevent issues and enhance the user experience. Ensuring the availability of all items of stationery and consumables required for computer equipment in the hotel. Overseeing the Helpdesk operations, ensuring timely responses and resolutions to More ❯