Senior IT/Desktop Support Analyst x 2 - New (REFBJ25) £38,000 - £40,000 + Excellent Benefits A high-profile organisation - recognised as the leader in its field - requires a number of IT/Desktop Support Analysts due to continued growth. Suitable candidates will have the following: Strong experience in IT support. Professional, friendly approach with More ❯
Brentford, England, United Kingdom Hybrid / WFH Options
Proactive.IT Appointments Limited
11045SR £28k – 33k per year 2nd Line IT Support Analyst Our client is looking for a2nd Line IT Support Analyst to take responsibility for the coordination of work relating to 1st and some 2nd line support tasks within the business. You will work within a small support team that provides general IT support services Monday … to Friday 8am-5pm for on-site and remote staff. This may require working with other internal support teams, outsourced managed service providers and suppliers, including liaising with the IT Operations team overseas, to ensure that end-user setup and support issues are resolved. Hybrid working – 4 days on site (Mandatory) Primary Responsibilities • Full ownership of support tickets including … assigning and escalating where required • Handle communications and updates to the business in response to Incidents & Outages • Build and configuration of laptops (HP) ready for end users • Work with IT service providers (Internal & External) to support and administer IT and business systems, including Telephony, Servers, Networks, O365 etc. • Administer the mobile phones and tablets estate using Intune • Improve More ❯
The IT Support Analyst will report directly to the Group Head of IT and will be responsible for providing timely and effective desktop support to all staff via the company helpdesk system. Key duties include managing hardware assets and software licenses through IT systems, as well as generating relevant reports. A strong working knowledge of the … Microsoft Office suite (including Teams), Microsoft Windows operating systems (Windows 11 and above), Sophos Central, and other common office applications is essential. The business utilizes a wide range of IT systems and solutions, all of which the analyst will be expected to support. The role also involves assisting remote staff using VPNs and other remote access tools. The … successful candidate will be responsible for configuring and deploying IT assets in accordance with company policies and standard configurations. Excellent problem-solving and fault-finding skills are critical. The ability to manage and prioritize support requests effectively, while maintaining a focus on business needs, is essential to succeed in this role. Requirements Strong communication skills, both verbal and written More ❯
London, England, United Kingdom Hybrid / WFH Options
basebeyond
Join to apply for the IT Service Analyst (m/f) role at BaseBeyond GmbH 2 days ago Be among the first 25 applicants Join to apply for the IT Service Analyst (m/f) role at BaseBeyond GmbH Error Handling & Technical Support: Manage and log error messages and technical queries, analyzing potential causes of issues. … On-Site Support: Provide 1st and 2nd level support on-site and escalate issues to international teams as needed. User Assistance: Offer support for various IT issues, including Meeting Collaboration and Digital Genius areas. IT Hardware Management: Procure, catalog, and install IT hardware, and provide end users with necessary briefings. Project Involvement: Actively participate in IT … potential causes of issues. On-Site Support: Provide 1st and 2nd level support on-site and escalate issues to international teams as needed. User Assistance: Offer support for various IT issues, including Meeting Collaboration and Digital Genius areas. IT Hardware Management: Procure, catalog, and install IT hardware, and provide end users with necessary briefings. Project Involvement: Actively More ❯
10673SR1 £28k – 38k per year IT Support Analyst 4 days onsite We are working with a niche organisation based in the heart of Central London, seeking a dynamic and adaptable IT Support Analyst to join their team on a permanent basis. This is an exciting opportunity for an individual who is passionate about IT and … Server databases, with SSRS experience being a plus. Provide telephony support for BT OnePhone systems (preferable). Ideal Candidate: A self-motivated individual who is comfortable working across multiple IT systems. Flexible and willing to learn new skills to tackle a range of tasks. A problem solver with strong communication skills, able to provide clear and effective support to … with Veeam Backup, Cisco Firewalls, and cybersecurity principles. SQL Server and SSRS experience. BT OnePhone telephony system knowledge is preferable. Due to the volume of applications received for positions, it will not be possible to respond to all applications and only applicants who are considered suitable for interview will be contacted. Proactive Appointments Limited operates as an employment agency More ❯
Join to apply for the IT Service Analyst (m/f/d) role at BaseBeyond GmbH 1 day ago Be among the first 25 applicants Join to apply for the IT Service Analyst (m/f/d) role at BaseBeyond GmbH Error Handling & Technical Support: Manage and log error messages and technical queries, analyzing … potential causes of issues. On-Site Support: Provide 1st and 2nd level support on-site and escalate issues to international teams as needed. User Assistance: Offer support for various IT issues, including Meeting Collaboration and Digital Genius areas. IT Hardware Management: Procure, catalog, and install IT hardware, and provide end users with necessary briefings. Project Involvement: Actively … participate in IT projects such as rollouts, migrations, moves, and event support. Your mission Error Handling & Technical Support: Manage and log error messages and technical queries, analyzing potential causes of issues. On-Site Support: Provide 1st and 2nd level support on-site and escalate issues to international teams as needed. User Assistance: Offer support for various IT issues More ❯
Social network you want to login/join with: Junior IT Support Analyst, london (city of london) col-narrow-left Client: Computappoint Location: london (city of london), United Kingdom Job Category: Other - EU work permit required: Yes col-narrow-right Job Views: 3 Posted: 16.06.2025 Expiry Date: 31.07.2025 col-wide Job Description: EXCITING OPPORTUNITY for a Junior IT … finest Financial Services Firms! Are you a tech-savvy problem-solver ready to make your mark in the fast-paced world of finance? We're seeking a dynamic Junior IT Support Specialist to join our cutting-edge IT operations team at our prestigious London headquarters. What You'll Do: Provide exceptional IT support to high-profile executives … and staff across our organisation Work with the latest technologies including Microsoft O365, Teams, virtualization, and enterprise applications Build and configure user systems, manage Active Directory, and maintain critical IT infrastructure Collaborate with our managed service provider on exciting projects spanning security, networking, and system optimization Develop your skills across telephony, video conferencing, and social media management Contribute to More ❯
London, England, United Kingdom Hybrid / WFH Options
Lancashire Insurance Group
Join to apply for the IT Business Support Analyst role at Lancashire Insurance Group 1 week ago Be among the first 25 applicants Join to apply for the IT Business Support Analyst role at Lancashire Insurance Group Get AI-powered advice on this job and more exclusive features. Description The primary purpose of the role is … rapidly resolve technical issues as part of the group service desk supporting staff based in London, Bermuda, Australia and those working from home. Application Deadline: 31 July 2025 Department: IT Location: London Description The primary purpose of the role is to provide a service to the business and rapidly resolve technical issues as part of the group service desk … to Exchange/Office 365 Deploy application/system changes in accordance with the change management process Resolving all technical problems within the London office and liaising with Bermuda IT staff where appropriate, identifying solutions to technical and delivering these solutions Responsible for the documentation of details of all hardware/software that have been installed and removed so More ❯
Join our Team as an IT Support Analyst Location: Leicester Salary: Competitive Hours: Mon-Fri shifts between 7:30am and 6pm About the role: As an IT Support Analyst at Onecom, you'll offer remote and on-site support for Macs, PCs, servers, Microsoft 365, and various associated software. You'll handle multiple service requests with … occasional travel to sites(essential) Excellent interpersonal and customer-facing communication skills Strong organisational skills with the ability to remain focussed under pressure Actively maintain technical knowledge of current IT technology offerings and solutions Proactively research and find solutions for customer issues Thorough knowledge and understanding of key products and services Ability to work flexibly in a high-pressure … protocols, and software knowledge Good understanding of routing and firewalls Good understanding of cyber security best practices MacOS experience Good understanding of domains and DNS Key responsibilities: Provide technical IT support, ensuring customers are dealt with promptly and within SLA Accurately log customer incidents and requests within the CRM, assessing ticket severity Provide technical expertise to resolve customer incidents More ❯
Edinburgh, Scotland, United Kingdom Hybrid / WFH Options
The University of Edinburgh
Join to apply for the Computing Officer - IT Support Analyst role at The University of Edinburgh Join to apply for the Computing Officer - IT Support Analyst role at The University of Edinburgh Get AI-powered advice on this job and more exclusive features. Job Description Grade UE05: £29,179 - £33,482 per annum + 15% uplift … for shift work Information Services Group Full-time: 35 hours per week Open-ended (permanent) This is an exciting opportunity to join an IT support team in a fast moving environment within a world leading University. We are looking for a Computing Officer to join our team who is able to provide front line support for a broad range … of IT services used in teaching, research and within University libraries. Job Description Grade UE05: £29,179 - £33,482 per annum + 15% uplift for shift work Information Services Group Full-time: 35 hours per week Open-ended (permanent) This is an exciting opportunity to join an IT support team in a fast moving environment within a world More ❯
IT Support Analyst with Microsoft Technologies We are looking for an experienced IT Support Specialist. You will possess a range of computer hardware, software and infrastructure skills in a corporate environment, also have demonstrable experience working as part of a busy corporate team engaging with staff at all levels within the business. To be considered you will … requirements and proven experience with relevant software and hardware solutions A good understanding of ISP solutions and connectivity requirements Wi-Fi solution experience & knowledge An understanding of the core IT compliance competencies for ITIL, GDPR & PCI/DSS etc. Personal Attributes: Excellent written and oral communication and interpersonal skills, especially comfortable with non-technical personnel Multi-tasking capabilities and More ❯
Join SYTECH – We're Hiring an IT Systems & Support Analyst At SYTECH, we do more than digital forensics – we support justice, security, and innovation. Behind the scenes, our IT infrastructure is the backbone of everything we do, and we are looking for a skilled and proactive IT Systems & Support Analyst to help keep it strong, secure, and continuously improving. About the Role As our IT Systems & Support Analyst , you will sit at the heart of our technical operations, bridging front-line support and strategic IT development. You will troubleshoot complex issues, manage systems, support users, and play a key role in IT projects across the business. It is … Assist with systems administration tasks including user account management, permissions, patching, backups, and monitoring. Support the deployment, configuration, and maintenance of hardware and software across the organisation. Participate in IT-related projects, including software rollouts, infrastructure upgrades, and implementation of new tools or services. Maintain and update IT documentation, asset registers, and knowledge base articles. Monitor and respond More ❯
as a member of the wider Infrastructure & Support team, you will provide 1st/2nd line support to ensure the effective resolution of technical issues, the smooth operation of IT systems, and the delivery of high quality service to our end users. As an IT Support Analyst, you will play a key role in troubleshooting, escalating, and … resolving user issues while maintaining a strong focus on customer satisfaction and contributing to the overall reliability of the IT environment. Key Responsibilities User Support Provide support to end users via phone, email, and ticketing helpdesk, ensuring timely and effective communication to issue resolution in accordance with agreed upon SLAs. Troubleshoot and resolve technical issues related to hardware, software … network connectivity, and user accounts. Escalate unresolved or complex technical issues to Systems Administrator with detailed ticket notes. Assist end users in understanding and utilising IT systems effectively, offering guidance on best practice. Sprint Participation Contribute towards delivery of prioritised tasks that improve operational output and efficiency. Collaborate with team members to ensure sprint goals are met and contribute More ❯
hardware. Familiar with Incident, Change and Problem Management processes. ITIL foundation v3 or 4 qualifications (desirable) Who would be a good fit for this role? As part of the IT team, you would be expected to have the following skills and experience: Proven experience in an IT support role within a legal or similar professional setting. The ability More ❯
Stratford-upon-Avon, England, United Kingdom Hybrid / WFH Options
Valpak Limited
a profitable, sustainable, waste-free world . To date, our teams work in partnership with more than 400 customers, in nearly every corner of the globe . As Senior ITAnalyst, and working alongside the IT Support Analyst your primary role is to provide first-class end-user support to up to 400 staff and ensure … the smooth running of IT services to allow them to successfully carry out their roles efficiently. Required experience and skills The successful candidate will be ambitious and driven to progress their technology-based career . We will look for evidence of the following: Over 4 years IT support experience, possessing strong end-user technology knowledge and foundational knowledge … Qualifications Computer-related degree or equivalent, or relevant broader experience in a related field. What benefits will I receive? We strive to make Valpak an employer of choice. Whether it’s achieving work-life balance , helping towards a healthier lifestyle , or saving money . We have a range of benefits to help support you, including: Hybrid working and flexi More ❯
Analytical and Problem-Solving: Strong attention to detail for first-time fixes. Analytical problem-solving skills to diagnose technical issues. Teamwork and Initiative: Ability to work closely with global IT teams. Capable of taking initiative in a small team environment. Experience: Minimum of 2 years of relevant deskside support experience (ideally in Financial Services). Regulatory Awareness: Knowledge of … IT compliance and security best practices, particularly in a financial services environment. Seniority level Associate Employment type Full-time Job function Information Technology Industries Financial Services and IT System Training and Support #J-18808-Ljbffr More ❯
maximize insights, we spark creativity, and we leverage technology to inspire brand loyalty and drive reoccurring revenue. We are the heart of B2B. What you are accountable for: The IT Support Analyst is an integral part of the IT/Operations department that requires a commitment to customer service through quality, courtesy, technical expertise, and teamwork. You … hub locations in the UK. Respond to queries and service requests using our helpdesk ticketing system. Communicate regularly and effectively with users regarding ticket requests. Work collaboratively with external IT consultants and vendors to solve problems. Create and maintain IT documentation. Troubleshoot, install, configure, and deploy desktop, laptop and server. hardware and peripherals such as monitors, printers, disk … groups. Provide after-hours weekday and weekend phone/remote coverage as needed What you’ll bring [knowledge, skills, and/or experience]: Knowledge Computer hardware, software and peripherals IT standards and protocols Customer service best practices Diagnosis and troubleshooting of IT issues Documentation and recordkeeping Time management and problem-solving ability Automated IT systems Skills Ability More ❯
The Trade Desk among the best small- to medium-sized workplaces globally. What we do: We provide a dynamic and fast-paced environment where technology and creativity intersect. Our IT team plays a crucial role in supporting the infrastructure that powers our global operations. From endpoint support to system administration, we ensure our employees have the tools and support … they need to succeed. What you'll do: As an IT Support Analyst II, you will: Provide hands-on support for endpoint devices (PCs, Macs, mobile devices) through face-to-face, phone, and remote interactions. Manage and resolve Helpdesk tickets, ensuring timely and effective solutions. Deploy and maintain hardware and software for new hires and existing staff. Troubleshoot … application issues. Assist with user account administration, system access, and collaboration tools. Participate in system maintenance, documentation, and process improvement initiatives. Support key meetings and ensure smooth operation of IT collaboration tools. Maintain inventory and ensure compliance with ITIL, security, and regulatory standards. Who you are: You are a tech-savvy problem solver with a passion for customer service. More ❯
The Trade Desk among the best small- to medium-sized workplaces globally. What we do: We provide a dynamic and fast-paced environment where technology and creativity intersect. Our IT team plays a crucial role in supporting the infrastructure that powers our global operations. From endpoint support to system administration, we ensure our employees have the tools and support … they need to succeed. What you'll do: As an IT Support Analyst II, you will: Provide hands-on support for endpoint devices (PCs, Macs, mobile devices) through face-to-face, phone, and remote interactions. Manage and resolve Helpdesk tickets, ensuring timely and effective solutions. Deploy and maintain hardware and software for new hires and existing staff. Troubleshoot … application issues. Assist with user account administration, system access, and collaboration tools. Participate in system maintenance, documentation, and process improvement initiatives. Support key meetings and ensure smooth operation of IT collaboration tools. Maintain inventory and ensure compliance with ITIL, security, and regulatory standards. Who you are: You are a tech-savvy problem solver with a passion for customer service. More ❯
Coleraine, Northern Ireland, United Kingdom Hybrid / WFH Options
Eakin Healthcare Group
Social network you want to login/join with: At Eakin Healthcare we put our patient at the heart of everything we do. Fifty years ago, it all started with one man’s mission: pharmacist, Tom George Eakin. He saw his patients struggling with leaking urostomy pouches and decided enough was enough. He got to work and formulated what … would become the game-changing, eakin Cohesive seal. Fast forward to today, and we’re still keeping it in the family. We’ve grown a lot since then, both organically and through acquisitions. We now have a team of over 700 colleagues across three manufacturing sites and 12 sales and distribution centres. We’re making a difference in three … distributors plus our own offices in Japan, The Netherlands, France, Germany, Belgium and Luxemburg. We’re good at what we do – come and join us! ABOUT THE ROLE The IT Support Analyst’s role is to work as part of the IT Service Desk team spread across multiple sites, dedicated to delivering an outstanding IT service More ❯
potential causes of issues. On-Site Support: Provide 1st and 2nd level support on-site and escalate issues to international teams as needed. User Assistance: Offer support for various IT issues, including Meeting Collaboration and Digital Genius areas. IT Hardware Management: Procure, catalog, and install IT hardware, and provide end users with necessary briefings. Project Involvement: Actively … participate in IT projects such as rollouts, migrations, moves, and event support. Your profile Relevant Qualifications: Ideally, you have completed IT training (e.g., IT Specialist for System Integration) or possess equivalent qualifications. Applications from professionals with a strong IT affinity are also welcome. IT Support Experience: Practical experience in IT support and familiarity with … Working Hours: Enjoy flexible hours with a time account system. Company Ev ents: Participate in engaging company events, including our annual Christmas Party. About us BaseBeyond aims to empower IT professionals to deliver excellence everywhere. Building on a solid foundation of IT expertise, we strive to surpass existing boundaries and embody our guiding principles: Empowering, Excellence, Everywhere. Are More ❯
Highbridge, England, United Kingdom Hybrid / WFH Options
Gap Personnel
gap personnel are currently recruiting for IT Support Analysts for their client, Yeo Valley. Fantastic opportunity for anyone looking to start a career in IT, especially if you've had a job working in IT support or if you have been recently studying IT. You will be part of an enthusiastic IT team of 18 employees … a great opportunity for anyone looking to work in a company that is passionate about the planet and expanding their experience in line with new technologies and digital approaches. It is permanent and based in Highbridge in brand new spacious offices, only half an hour from Bristol and just off of the M5 Jn 22. The role will have … plus there is a great staff canteen! Your responsibilities: Providing responsive, reactive and timely technical support to the business - being the first point of contact to the business for IT and Business System tickets. Applying and developing technical knowledge on issues relating to laptops, scanners, printers, tablets, networks and all other IT equipment in the Yeo Valley business. More ❯
We are looking for a Business Support Technology Lead to join our Risk IT/Corporate IT team. This team supports businesses across Risk, Finance, Compliance, and HR with a suite of applications. These applications are a combination of in-house and vendor technology. The team is responsible for developing these applications in line with stakeholder requirements, primarily … focusing on the various businesses and IT, which will drive functional enhancements alongside maintenance activities like IT Security. The team also maintains a stable and performant production environment, investigates issues, and provides fixes as required, aligned with business priorities. Job Purpose The primary responsibility for this role is to work in a production support environment at Level … cross-system interfaces, collaboration, and knowledge sharing effectively and proactively. Key Responsibilities Maintain production stability and availability, prioritizing break-fix and service improvements through stakeholder management. Identify and resolve IT risks and vulnerabilities across the application stack. Ensure batch SLA's/OLA's are appropriate, understood, and agreed upon, understanding the full business impact of failures. Maintain documentation More ❯
competitive, modern, and flexible working arrangement: Geneva-based organization with offices in Amsterdam, London, Singapore and New York City. Competitive compensation and benefits. State-of-the-art facilities and IT-enabled working tools. Dynamic working atmosphere. Open culture encouraging interaction and sharing of ideas and opinions. Desired Skills and Experience Azure, Active directory, Microsoft Intune Endpoint Manager Venquis is More ❯
IT Support Analyst 📌 Glasgow (2 days per week) : £26,000 + bonus | 💻 Fin- Tech Be-IT are delighted to be working with their long standing fintech client on this exciting opportunity. We are searching for an IT Support Analyst to join their growing internal IT team. This is a fantastic opportunity for someone with … a strong foundation in IT support who thrives in a fast-paced, collaborative environment. Key Responsibilities: Provide 1st and 2nd line support via phone, email, and ticketing systems, ensuring timely resolution of technical issues. Troubleshoot hardware, software, and network problems across Windows, macOS, and mobile platforms. Manage onboarding and offboarding processes, including account setup and hardware deployment. Administer Microsoft … Active Directory, and Intune environments. Support virtual infrastructure using Hyper-V and maintain accurate IT asset records. Contribute to internal documentation and continuous improvement initiatives. Ideal Candidate Profile: Minimum 2 years’ experience in an IT support or service desk role. Strong knowledge of Windows 10/11, macOS, Microsoft 365, and networking fundamentals (IP, DNS, DHCP, VPN). More ❯