London, England, United Kingdom Hybrid / WFH Options
Techwaka
Zavaitar Limited London Job Overview We are seeking an IT Business Analyst for Zavaitar Limited, in Zavaitar you will bridge the gap between business needs and technology solutions. You'll work closely with stakeholders to gather requirements, analyze processes, and ensure that technical solutions meet business goals. You will also assist in identifying areas for process improvement, creating … and presentation skills. Familiarity with Agile, Scrum, and Waterfall methodologies. Strong attention to detail and ability to work independently. Experience Minimum 3-5 years of experience as a Business Analyst in an IT environment. Proven experience working with cross-functional teams. Experience in requirements gathering, analysis, and process optimization. Experience in working on large-scale IT projects. … CRM, and other enterprise systems. Previous experience in a client-facing role. Duties and Responsibilities Liaise with stakeholders to gather and define project requirements. Conduct gap analysis and propose IT solutions to meet business needs. Document functional and technical specifications for software development. Collaborate with developers, testers, and project managers to ensure alignment. Assist in the development and optimization More ❯
Description: You will be joining our UK & Nordics Business Solutions team just as we have implemented an ERP system for Denmark, Sweden and Norway to Dynamics 365 platform. As IT Business Systems Analyst, you will provide 2nd and 3rd line support to our users. You will encourage a 'standard is best' approach to simplify and streamline existing business … room to be creative in your problem solving and able to influence decisions. This is a role to make your own. You will be leading a team of 3 IT Business Analysts in the IT Business Systems team. Primary responsibilities: 2nd and 3rd line support for Microsoft Dynamics Finance and Supply Chain Operations Support business intelligence initiatives using … customer focused Excellent troubleshooting and implementation skills Good communication skills to both technical and non-technical stakeholders of all levels Excellent knowledge of Microsoft Applications Relevant Degree (technical/IT/business) or equivalent level qualification Working knowledge of Dynamics 365 ERP systems Experience with Agile & Scrum framework Experience in working in Production & Warehouse Supported transformation projects in Production More ❯
Cheddar, Somerset, South West, United Kingdom Hybrid / WFH Options
Ashdown Group
Graduate Technology Support Analyst £28,000 to £30,000 - plus training. The Ashdown Group have been engaged by an International market leading organisation who are looking to recruit an outstanding Graduate with a degree in Computer Sciences, Computing, Software Engineering or similar. This is a fantastic opportunity for a high calibre graduate with some commercial experience to join an … business systems and cloud based applications (SQL Server , JavaScript, Power BI and NetSuite), as well as supporting across business projects. Agile training will be provided Reporting in to the IT manager you will be able to utilise your skills to the full and show your creativity and potential from the start, as well as learn and develop new skills … self-motivated and driven. Experience providing customer support would be ideal. This is a fantastic opportunity for a computer science or computing graduate looking to kick-start their career. It is within an organisation dedicated to give you support, training and guidance, whilst you work on a very exciting project in an attractive industry. Hybrid working 3 days in More ❯
Description: You will be joining our UK & Nordics Business Solutions team just as we have implemented an ERP system for Denmark, Sweden and Norway to Dynamics 365 platform. As IT Business Systems Analyst, you will provide 2nd and 3rd line support to our users. You will encourage a 'standard is best' approach to simplify and streamline existing business … room to be creative in your problem solving and able to influence decisions. This is a role to make your own. You will be leading a team of 3 IT Business Analysts in the IT Business Systems team. Primary responsibilities: 2nd and 3rd line support for Microsoft Dynamics Finance and Supply Chain Operations Support business intelligence initiatives using … customer focused Excellent troubleshooting and implementation skills Good communication skills to both technical and non-technical stakeholders of all levels Excellent knowledge of Microsoft Applications Relevant Degree (technical/IT/business) or equivalent level qualification Working knowledge of Dynamics 365 ERP systems Experience with Agile & Scrum framework Experience in working in Production & Warehouse Supported transformation projects in Production More ❯
York, England, United Kingdom Hybrid / WFH Options
Reed Technology
IT Service Desk Engineer Location: Fully Remote Salary: 25- 28k - 18:00-02:00am shift Type: Permanent/Fulltime Our client is a global provider of services and a truly outstanding organisation to work for. The Service Desk is the entry point and ongoing single point of contact for all IT support related interactions. Providing colleagues with the … tools they need to do their job Prompt identification, understanding and resolution of issues Pro-actively working towards issue prevention Continuous service improvement As Service Desk Analyst, you will provide colleagues with support across our entire infrastructure, delivering prompt, professional and customer focused service with every interaction. You will be part of a proud, innovative community where ideas are … job satisfaction and wellbeing really matter. Principal Accountabilities: Deliver Services that support business objectives and outcomes, providing technical support, training and advice via phone, email, collaborating with the wider IT Team when needed and communicating effectively with all stakeholders Ensure customer interactions are managed efficiently and effectively, logging all interactions on Service Now with concise notes, ensuring accurate assignment More ❯
Hythe, England, United Kingdom Hybrid / WFH Options
Ashdown Group
Graduate Technology Support Analyst – £28,000 to £30,000 - plus training. The Ashdown Group have been engaged by an International market leading organisation who are looking to recruit an outstanding Graduate with a degree in Computer Sciences, Computing, Software Engineering or similar. This is a fantastic opportunity for a high calibre graduate with some commercial experience to join an … business systems and cloud based applications (SQL Server , JavaScript, Power BI and NetSuite), as well as supporting across business projects. Agile training will be provided Reporting in to the IT manager you will be able to utilise your skills to the full and show your creativity and potential from the start, as well as learn and develop new skills … self-motivated and driven. Experience providing customer support would be ideal. This is a fantastic opportunity for a computer science or computing graduate looking to kick-start their career. It is within an organisation dedicated to give you support, training and guidance, whilst you work on a very exciting project in an attractive industry. Hybrid working 3 days in More ❯
Social network you want to login/join with: Service Desk Analyst/IT Support Help Desk Technician, Tipton col-narrow-left Client: nGeneration Location: Tipton, United Kingdom Job Category: Other - EU work permit required: Yes col-narrow-right Job Reference: fce007dab107 Job Views: 10 Posted: 22.06.2025 Expiry Date: 06.08.2025 col-wide Job Description: nGeneration are looking for … an enthusiastic and personable Service Desk Analyst to join our Support Desk team. We pride ourselves on our service, as the first point of contact for our customers, your friendly and helpful demeanour is crucial as you diagnose and solve their IT issues or escalate them to our field service engineers, keeping the customer updated every step of … after every call and logging any incidents or service requests received on the phone, via email or through customer portals. nGeneration are one of the UK’s leading independent IT suppliers to the Hospitality, Retail and Leisure industries, specialising in bespoke IT service solutions. Our services range from Consultancy through to Outlet Support and Maintenance for ITMore ❯
The Service Desk Analyst provides 1st line support for all IT, telephony, network, and application issues across the group. All incidents must be logged, managed, and resolved within agreed SLAs, with escalation to senior colleagues when necessary. The role requires excellent communication skills, a passion for customer service, and the ability to learn quickly. This is an office … of incidents and requests, with regular updates to users until resolution. Log tickets with relevant third parties. Comply with Service Desk standards, policies, and procedures. Maintain relationships with other IT teams through effective communication. Identify and implement process improvements. Update Knowledge Base articles as needed. Assist with training new Service Desk staff. Additional requirements include proficiency with all Microsoft … Office packages and effective workload management to meet deadlines. Biffa – we’re changing the way people think about waste At Biffa, we love working with waste—turning it into sustainable power, finding new ways to recycle, or keeping it off the streets. With over 11,000 employees nationwide, we offer rewarding careers that are challenging but never dull. More ❯
IT Service Desk AnalystIT Service Desk Analyst Telent are looking for an IT Service Desk Analyst to join the Network Services team at our Bootle, Liverpool office, as part of our Managed Service Operations Delivery team. This is an office-based role, working between the hours of 08:00am-5:00pm, Monday-Friday … requiring the successful candidate to be commutable to Bootle. We are looking for an IT Service Desk Analyst that has a passion for IT, an intrigue of installing applications/software/IT hardware, and the desire to be involved in crucial business operational tasks relating to troubleshooting and 1st line fixing. This is a telephone … telephony based role that will see you log tickets (incidents/requests), remotely diagnose and troubleshoot and further develop knowledge around our contracts and customers. When you join our IT Team at Telent, you'll be empowered to innovate and drive common solutions, working closely with technical experts who are proud of the impact their work makes. Come and More ❯
IT Service Desk AnalystIT Service Desk Analyst Telent are looking for an IT Service Desk Analyst to join the Network Services team at our Bootle, Liverpool office, as part of our Managed Service Operations Delivery team. This is an office-based role, working between the hours of 08:00am-5:00pm, Monday-Friday … requiring the successful candidate to be commutable to Bootle. We are looking for an IT Service Desk Analyst that has a passion for IT, an intrigue of installing applications/software/IT hardware, and the desire to be involved in crucial business operational tasks relating to troubleshooting and 1st line fixing. This is a telephone … telephony based role that will see you log tickets (incidents/requests), remotely diagnose and troubleshoot and further develop knowledge around our contracts and customers. When you join our IT Team at Telent, you'll be empowered to innovate and drive common solutions, working closely with technical experts who are proud of the impact their work makes. Come and More ❯
IT Service Desk AnalystIT Service Desk Analyst Telent are looking for an IT Service Desk Analyst to join the Network Services team at our Bootle, Liverpool office, as part of our Managed Service Operations Delivery team. This is an office-based role, working between the hours of 08:00am-5:00pm, Monday-Friday … requiring the successful candidate to be commutable to Bootle. We are looking for an IT Service Desk Analyst that has a passion for IT, an intrigue of installing applications/software/IT hardware, and the desire to be involved in crucial business operational tasks relating to troubleshooting and 1st line fixing. This is a telephone … telephony based role that will see you log tickets (incidents/requests), remotely diagnose and troubleshoot and further develop knowledge around our contracts and customers. When you join our IT Team at Telent, you'll be empowered to innovate and drive common solutions, working closely with technical experts who are proud of the impact their work makes. Come and More ❯
IT Service Desk AnalystIT Service Desk Analyst Telent are looking for an IT Service Desk Analyst to join the Network Services team at our Bootle, Liverpool office, as part of our Managed Service Operations Delivery team. This is an office-based role, working between the hours of 08:00am-5:00pm, Monday-Friday … requiring the successful candidate to be commutable to Bootle. We are looking for an IT Service Desk Analyst that has a passion for IT, an intrigue of installing applications/software/IT hardware, and the desire to be involved in crucial business operational tasks relating to troubleshooting and 1st line fixing. This is a telephone … telephony based role that will see you log tickets (incidents/requests), remotely diagnose and troubleshoot and further develop knowledge around our contracts and customers. When you join our IT Team at Telent, you'll be empowered to innovate and drive common solutions, working closely with technical experts who are proud of the impact their work makes. Come and More ❯
We’re looking for a proactive IT Support Analyst to join our Exeter office on a full-time, permanent basis; delivering high-quality support through the IT Helpdesk. You’ll troubleshoot issues, assist with onboarding and offboarding user accounts, and help maintain smooth IT operations. Collaborating with the IT team, you’ll also contribute to … process improvements and enable colleagues to do their best work. Who you are You will be proficient in IT hardware and software, with prior IT support experience preferred. With strong customer service skills, you’ll have the ability to communicate clearly and professionally. Having a proactive, well-organised approach, you will be able to work independently and within … will build effective working relationships across all levels. The team shifts range from 8 AM to 6 PM, ensuring full coverage for the firm. If you're passionate about IT and providing exceptional customer support, we’d love to hear from you! Our offer We offer a range of benefits to support you at work and at home. This More ❯
IT Service Desk Analyst Is this the role you are looking for If so read on for more details, and make sure to apply today. IT Service Desk Analyst Telent are looking for an IT Service Desk Analyst to join the Network Services team at our Bootle, Liverpool office, as part of our Managed … an office-based role, working between the hours of 08:00am-5:00pm, Monday-Friday, requiring the successful candidate to be commutable to Bootle. We are looking for an IT Service Desk Analyst that has a passion for IT, an intrigue of installing applications/software/IT hardware, and the desire to be involved in … telephony based role that will see you log tickets (incidents/requests), remotely diagnose and troubleshoot and further develop knowledge around our contracts and customers. When you join our IT Team at Telent, you'll be empowered to innovate and drive common solutions, working closely with technical experts who are proud of the impact their work makes. Come and More ❯
Join to apply for the Graduate IT Support Analyst role at GRAYCE Join to apply for the Graduate IT Support Analyst role at GRAYCE Get AI-powered advice on this job and more exclusive features. This range is provided by GRAYCE. Your actual pay will be based on your skills and experience — talk with your recruiter … to learn more. Base pay range Direct message the job poster from GRAYCE Job Position: Graduate IT Support Analyst Location: North West - Manchester Application Requirements: 2:1 degree in a technical IT based subject Previous experience in an IT role Ability to work on site 5 days a week Right to work in the UK unsponsored … Grayce is not on the UK Border Agency's Sponsor Register and is unable to sponsor work visas for international applicants. Overview of role : Working as part of the IT Support Team, responsible for the day-to-day support operations. This includes taking customer enquiries, dealing with hardware issues, explaining and implementing possible solutions to the end customer, running More ❯
Description SAIC is seeking an IT Service Desk Analyst to support the Navy's Service Management, Integration and Transport Program (SMIT) at the Norfolk Naval Base in Norfolk, Virginia. This position is located in Norfolk, VA and is therefore open to candidates local to the area only. Program Information: SMIT will provide secure end-to-end information technology … IT) services to more than 400,000 hardware devices used by more than 650,000 users at nearly 1,700 Continental United States (CONUS) and Outside of the Continental United States (OCONUS) sites worldwide via the Navy Marine Corps Intranet (NMCI), OCONUS Navy Enterprise Network (ONE-Net), Marine Corps Enterprise Network (MCEN) and other legacy networks. NOTE: This is … for customers via telephone, email or live chat to provide technical support of hardware, systems, sub-systems and/or applications Assists end-users/customers in resolving their IT issues accurately and promptly Takes detailed notes of the problem the user is experiencing, determines steps they can take to resolve the issue, and manages the flow of incoming More ❯
nGeneration are looking for an enthusiastic and personable Service Desk Analyst to join our Support Desk team. We pride ourselves on our service, as the first point of contact for our customers, your friendly and helpful demeanour is crucial as you diagnose and solve their IT issues or escalate them to our field service engineers, keeping the customer … after every call and logging any incidents or service requests received on the phone, via email or through customer portals. nGeneration are one of the UK's leading independent IT suppliers to the Hospitality, Retail and Leisure industries, specialising in bespoke IT service solutions. Our services range from Consultancy through to Outlet Support and Maintenance for IT … specification open plan head office in Dudley Requirements Our ideal candidate You'll have a brilliant attitude and a personable, friendly approach, taking great satisfaction in successfully resolving customer IT issues. Well versed in IT, you will have an understanding of network and database structures alongside computer hardware and windows desktop support. Ideally you will have experience of More ❯
Role: IT Support Analyst Salary: £34,000 + Package Location: St. Hellier, Jersey (Office Based) A fantastic opportunity to join a multi national organisation who provide excellent opportunities for progression. The role will focus on providing desktop support for users at the organisaton's St. Hellier office and providing phone support to the group's global teams. The … the service desk incident-solving process, including all successful and unsuccessful decisions made and actions taken, through to final resolution Required Skills/Experience 2+ years' experience in an IT Support position. Experience of supporting users in both an office and remote environment Experience of using an ITSM tool such as ServiceNow Experience of Microsoft technologies If this role More ❯
Role: IT Support Analyst Salary: GBP34,000 + Package Location: St. Hellier, Jersey (Office Based) A fantastic opportunity to join a multi national organisation who provide excellent opportunities for progression. The role will focus on providing desktop support for users at the organisaton's St. Hellier office and providing phone support to the group's global teams. The … the service desk incident-solving process, including all successful and unsuccessful decisions made and actions taken, through to final resolution Required Skills/Experience 2+ years' experience in an IT Support position. Experience of supporting users in both an office and remote environment Experience of using an ITSM tool such as ServiceNow Experience of Microsoft technologies If this role More ❯
Delivery Team Lead at Proactive.IT Appointments Ltd. My client is looking for a talented Service Desk Analyst to join the team on a permanent basis. The purpose of the role is to provide support and administration in relation to all incidents raised with the Service Desk. To be considered, you should have the following experience: In-depth knowledge of More ❯
Croydon, England, United Kingdom Hybrid / WFH Options
Superdrug
Join to apply for the IT Service Desk Analyst role at Superdrug Join to apply for the IT Service Desk Analyst role at Superdrug Get AI-powered advice on this job and more exclusive features. Why Superdrug? Passionate about Beauty and Health? Want to be part of an innovative, trend setting retailer? Our vibrant Head Office … we have fun, and we work hard to deliver That Superdrug feeling. Here's the exciting bit...a day includes Role Purpose This is a great opportunity to join the IT Service Desk team that provides technical support to our store and head office colleagues. Working as Service Desk Analyst, you will be part of a team that wants … you to learn and grow your IT career. A Typical Day In This Role Includes Provide technical support, responding to incidents and service requests raised with the Service Desk via phone, email and remote control Provide technical support, responding to incidents and service requests raised with the Service Desk via phone, email and remote control Provide first-line investigation More ❯
Join to apply for the Senior IT Business Analyst role at Women in Data . QBE Europe is seeking a Senior IT Business Analyst to join a well-established transformation and technology company. This role offers an excellent opportunity to make a significant impact within a leading insurance firm, working with a talented, collaborative team to … influence modernization initiatives. Key to this role is understanding business needs and desired outcomes, which will be critical for future growth. The Business Analyst's primary responsibility is to ensure high-value delivery in the most efficient manner to customers. The BA should excel in problem-solving and innovating, inspiring creativity within teams. The role may focus on process … Continuous Improvement & Agile Ways of Working Promote and evolve standards and practices, participate actively in agile ceremonies, and manage workload effectively. About You Proven experience as a senior business analyst or similar strategic role. Strong stakeholder support skills, industry experience, and excellent communication. Proactive problem-solving, empathetic customer focus, and adaptability in fast-paced environments. Mentoring experience, familiarity with More ❯
Press Tab to Move to Skip to Content Link 80688 - IT Licensing and Hardware Asset Analyst This IT Licensing and Hardware Asset Analyst will report to the IT Hardware and Software Asset Manager and will work within the Information Systems directorate based in our Crawley or London office. You will be a permanent employee. You … Power Networks is the leading Distributed Network Operator (DNO), with the ambition on supporting the transition to Net Zero at the lowest possible costs to customers. Reporting to the IT Hardware and Software Asset Manager, the purpose of the IT Hardware Asset & Software Analyst's role is to help ensure overall optimisation of our IT Hardware … Software Assets. You will be involved in the managing the Asset Management Database, resolving any discrepancies. Facilitating the JML process. Dimensions Experience in ITAM (IT Asset Management) in the processes and procedures Experience in producing, or contributing to an ELP (Effective Licence Position) report Experience in tracking hardware assets and maintaining a compliant estate Provide support in asset managing More ❯
The IT Compliance Analyst I is a key entry-level role within Regal Cineworld, focusing on supporting compliance, audit, IT process control, and privacy assurance activities. This position will assist in maintaining the corporate Governance, Risk, and Compliance (GRC) program and help manage organizational risks, policies, controls, and audit requests. The Analyst will work under the … guidance of senior team members to monitor compliance, assist in preparing for audits, and support IT governance processes across the organization. This role requires collaboration with various teams to ensure adherence to IT compliance standards and assist in resolving compliance-related issues. The Analyst will also support training initiatives and assist in implementing best practices. KEY RESPONSIBILITIES … COMPLIANCE COORDINATION Assist in the monitoring and testing of IT compliance controls to ensure adherence to relevant standards and frameworks (e.g., SOX, PCI, etc.). Collaborate with team members to support IT compliance requirements and objectives across the organization. Help maintain risk, policy, and audit documentation within the GRC platform (e.g., ServiceNow). Support the tracking and resolution More ❯
day solution to meet customer's immediate everyday needs with products ranging from snacks and ice cream to household goods and beer, at the click of a button. The IT Operations Support Analyst will be a part of a team responsible for the timely triage, resolution, and escalation of production issues with core Gopuff and BevMo engineering and … role interacts directly with employees at all Gopuff and BevMo locations as well as our corporate staff and acts as the point of escalation to the engineering team. The IT Operations Support Analyst position will report to the IT Support Manager. Responsibilities: Provide support and customer service to staff at Gopuff's UK headquarters and support the … standards are applied across assets. Follow business and disaster recovery runbooks. Create and maintain documentation. Collaborate with internal departments and third-party vendors to resolve technical issues. Assist other IT teams on complex projects as needed. Qualifications: Bachelor's Degree in a Technical Discipline and certifications such as A+, Network+, Cisco CCNA/CCNE, or equivalent. Knowledge of Windows More ❯