Our superb client in Cardiff, a recognised leader in the IT Service Management sector, is seeking a dynamic IT Service Delivery Manager to join their growing team. Reporting to the Director of Customer Success, you'll be responsible for ensuring the smooth delivery of IT services to key customers, maintaining exceptional service and driving continual improvement. … innovation. Ensure compliance with ISO standards (ISO 27001, ISO 20000) and GDPR. Oversee smooth onboarding and transition processes for new customers. What we're looking for: Proven experience in IT Managed Services Strong understanding of IT Service Management (ITSM) and ITIL best practices. Proven experience in customer-facing leadership roles. Analytical and data-driven approach to problem-solving … the business. Discounted gym membership This is an exciting opportunity to join a highly successful organisation in the next stage of their continued growth. If this role sounds like it could be you then we'd love to hear from you More ❯
Our superb client in Cardiff, a recognised leader in the IT Service Management sector, is seeking a dynamic IT Service Delivery Manager to join their growing team. Reporting to the Director of Customer Success, you'll be responsible for ensuring the smooth delivery of IT services to key customers, maintaining exceptional service and driving continual improvement. … innovation. Ensure compliance with ISO standards (ISO 27001, ISO 20000) and GDPR. Oversee smooth onboarding and transition processes for new customers. What we're looking for: Proven experience in IT Managed Services Strong understanding of IT Service Management (ITSM) and ITIL best practices. Proven experience in customer-facing leadership roles. Analytical and data-driven approach to problem-solving … the business. Discounted gym membership This is an exciting opportunity to join a highly successful organisation in the next stage of their continued growth. If this role sounds like it could be you then we'd love to hear from you More ❯
Norwich, Norfolk, England, United Kingdom Hybrid / WFH Options
Aviva
Senior IT Contract and Commercial Manager Location: Perth, Norwich, York or Bristol based (50% hybrid working) This is a great job for someone who loves building strong relationships and a passion for delivering real impact across Aviva’s most critical suppliers. You might be an experienced contract or commercial manager, or ready for a step up in … IT supplier management. If you enjoy working with people, solving problems, and driving value, this could be your next move. A bit about the job: You’ll join our Strategic IT Contract Management Team, managing Aviva’s most important third-party IT suppliers. Your work will help us get the best from our supplier relationships, reduce third … party risk, and deliver real value to the business. You’ll work closely with senior colleagues across IT, Procurement and other business areas, making sure our contracts are robust, and our suppliers deliver on their promises. This is your chance to shape how we work with our suppliers, drive best practice and make a real difference at Aviva. Skills More ❯
with IEHP! We welcome you to join us in “healing and inspiring the human spirit” and to pivot from a “job” opportunity to an authentic experience! The Business Relationship Manager (BRM) is responsible for ensuring business project requests are aligned to IEHP strategic goals, initiatives, and efforts. As a liaison with IEHP business and Compliance units, the BRM is … dedicated to foster productive, value-producing relationship between business and IT by aiming for customer satisfaction and understanding and relaying customer needs to the IT team. By adopting a customer-centric approach this position will assist IT Strategic Programs leadership to advance technology agenda aligning business strategy and goals. The BRM will work regulatory, statutory & strategic programs … and policies in collaboration with Program Managers and IT Leadership Team. The BRM is responsible for ensuring projects, work plans, and initiatives are implemented meeting business goals and objectives, in addition to collaboration with, inter-departments to ensure member needs are met while simultaneously building strong peer relationships. Commitment to Quality: The IEHP Team is committed to incorporate IEHP More ❯
Birmingham, West Midlands, England, United Kingdom
1st Executive Ltd
Role: Senior IT Category Manager Location: Birmingham (2 - 3 days p/w in office) Type: Permanent | Full-time Compensation: Up to £85K + performance bonus + benefits Are you an experienced IT procurement professional ready to step into a high-impact, high-visibility role at a top-tier UK financial institution? A fantastic opportunity has arisen … for a Senior IT Category leader to join a major player in the UK financial services sector. This role offers the chance to influence commercial strategy, drive category innovation, and be a trusted advisor to senior stakeholders - all within a regulated, complex, and fast-paced environment. Click apply and we'll be in touch More ❯
Are you a Project Manager ready to lead a high-impact digital transformation? Invest Northern Ireland (Invest NI) is seeking an experienced CRM Project Manager to deliver a flagship Customer Relationship Management (CRM) implementation that will transform how the organisation engages with customers and stakeholders across Northern Ireland. This is a unique opportunity for a Project Manager to take ownership of a major technology programme from day one, with long-term career progression into wider digital initiatives. If you're a Project Manager who thrives in complex environments and wants to make a real difference, this role is for you. About Invest NI Invest Northern Ireland is the region's economic development agency, supporting the … usage and data governance Support adoption, training, and handover across the organisation Drive process optimisation and a customer-focused culture What You'll Bring Proven experience as a Project Manager in IT or digital transformation projects Strong communication and stakeholder engagement skills Ability to lead teams and influence change across technical and non-technical groups Experience with CRM More ❯
Birmingham, West Midlands, England, United Kingdom
SF Recruitment
As a Project Manager, you'll be the driving force behind the delivery of complex IT projects, acting as the trusted advisor to our clients and ensuring seamless transitions from onboarding to BAU support. You'll work closely with Sales, Operations, Engineering, and the PMO to turn strategy into action and deliver real value. This is permanent role … re looking for someone with a delivery mindset who takes ownership, leads with confidence, and continuously seeks ways to improve performance and customer outcomes. Key Responsibilities As a Project Manager Lead the end-to-end delivery of IT projects, ensuring quality, timeliness, and budget alignment. Act as the primary point of contact for clients, managing expectations and building … maintain strong stakeholder engagement. Education And Qualifications Prince2 Practitioner (desirable) APM PMQ (desirable) Experience And Knowledge Minimum 5 years of Project Management experience MSP experience required Proven experience managing IT service delivery or infrastructure projects in a managed services environment. Hands-on expertise with Microsoft 365, Intune, and Azure. Familiarity with ITSM platforms (e.g., Halo) and network/security More ❯
Surrey, England, United Kingdom Hybrid / WFH Options
Global Technology Solutions Ltd
Business Development Manager - New Business - ITSM Solutions Sales UK | Full-time | Fully Remote | £50,000 base + £100,000 OTE (Uncapped) About Us We’re a fast-growing SaaS provider helping IT service teams simplify and streamline how they work. Our purpose is simple: helping IT Service Desks help everyone else. We’re expanding rapidly in the … company where your work makes a real difference — and where success is recognised and rewarded — this is the place for you. The Role We’re hiring a New Business Manager – ITSM Solutions to drive new business growth across the UK.This is a fully remote role, but you’ll need to be comfortable meeting customers face-to-face when needed. … ll Do Hunt for new business, build pipeline, and win new logos. Lead the full sales cycle: discovery, demo, proposal, negotiation, and close. Show prospects how our platform simplifies IT service delivery. Deliver accurate forecasts and consistent results. Build and maintain long-term customer relationships. To apply, you must have the right to live and work in the UK. More ❯
The Audit & Risk Recruitment company is working with a rapidly growing retail business to help them find a IT Risk and Control Manager. They are looking for an analytical and motivated individual to work closely with UK and Global colleagues to develop an IT Risk and Control capability. This role will involve working very closely with our IT colleagues, Control Owners, and Operators to deliver new IT controls, assess technology risks and continually assess and enhance processes, policies, standards. This is a great time to join us at a period of significant growth, change and opportunity. What you’ll be doing: Perform IT Control implementation in line with EG’s IT Control framework and … the ICFR Programme (Internal Controls over Financial Reporting). Support and manage the design and implementation of new IT controls, including those with a reliance on 3rd party suppliers. Work with the existing IT Programme Assurance team and IT stakeholders to perform deep dive assessments, plan and drive through remediation to completion. Proactively look for opportunities to More ❯
The Audit & Risk Recruitment company is working with a rapidly growing retail business to help them find a IT Risk and Control Manager. They are looking for an analytical and motivated individual to work closely with UK and Global colleagues to develop an IT Risk and Control capability. This role will involve working very closely with our IT colleagues, Control Owners, and Operators to deliver new IT controls, assess technology risks and continually assess and enhance processes, policies, standards. This is a great time to join us at a period of significant growth, change and opportunity. What you’ll be doing: Perform IT Control implementation in line with EG’s IT Control framework and … the ICFR Programme (Internal Controls over Financial Reporting). Support and manage the design and implementation of new IT controls, including those with a reliance on 3rd party suppliers. Work with the existing IT Programme Assurance team and IT stakeholders to perform deep dive assessments, plan and drive through remediation to completion. Proactively look for opportunities to More ❯
re all in to shape your future with confidence. We'll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world. R&D Tax - IT/Software Senior Manager If you're looking to join a … to work in EY's Global Grants Credits & Incentives team based in our central London office, alongside other STEM professionals, as well as tax and accounting colleagues. As an IT/Software Senior Manager you will be working with a variety of clients across the Financial Services sector, who are at the front line in developing cutting edge … use your voice to help others find theirs. If you can demonstrate that you meet the criteria above, please contact us as soon as possible. The exceptional EY experience. It's yours to build. Apply now. EY Building a better working world EY exists to build a better working world, helping to create long-term value for clients, people More ❯
London, South East, England, United Kingdom Hybrid / WFH Options
Cedar
Senior Procurement Category Manager - Technology Location: East London (Hybrid - 2 days per week in the office) Contract: Full-Time Permanent Salary: £85,000 - £90,000 Bonus: 40% (paid out fully YoY) Perks: Annual trip to the U.S. Super Bowl for top performers Benefits: Private Medical Cover (for you and your family) Drive innovation. Deliver value. Shape the future of … global tech procurement. We're seeking a Senior Procurement Category Manager - Technology to join a forward-thinking global organisation in the midst of a major digital transformation. In this strategic role, you'll lead procurement for a multi-million-pound technology portfolio , driving commercial excellence across infrastructure, cloud, and emerging technologies. You'll partner with senior leaders to deliver … Infrastructure, Cloud, and On-Prem to Cloud migration projects . Drive long-term commercial plans that optimise spend, reduce risk, and deliver innovation. Act as a strategic partner to IT leadership, influencing major investment and transformation decisions. Supplier & Contract Management Lead end-to-end sourcing activity - from market engagement through negotiation and contract award. Build and manage high-value More ❯
Are you an experienced IT Asset Manager with a strong background in working with Tier 1 vendors and driving compliance and reporting excellence ? Our client, a leading global organisation, is looking for a confident and detail-oriented professional to join their growing team. Key Responsibilities Oversee the full lifecycle management of IT assets across hardware, software, and … ITAM tools. Produce detailed compliance, audit, and financial reports for internal and external stakeholders. Support governance processes, ensuring adherence to licensing and regulatory requirements. Collaborate with procurement, finance, and IT operations teams to optimise asset utilisation and cost efficiency. Key Skills & Experience Proven experience in IT Asset Management within a large-scale or enterprise environment. Strong exposure to … Tier 1 vendors (e.g., Microsoft, Adobie, Cisco, Dell, HP, etc.). Deep understanding of software licensing , hardware lifecycle , and IT compliance frameworks . Skilled in creating and presenting clear, actionable reports for senior management. Excellent attention to detail, analytical mindset, and strong stakeholder management skills. Certifications such as ITIL , IAITAM , or ISO 19770 are desirable. More ❯
Information and Technology Ltd are an IT Service Provider to over 40 clients throughout the North West and UK. Looking after the complete provision of IT for these businesses, we have been growing year on year for the last 6 years and are looking for a driven and ambitious individual to help keep up with the continuous new … Continuous self improvement and responsibility for learning Excellent time management and scheduling skills Understanding of businesses, commercial reasoning and the bigger picture Car and clean driving license Occasional travel IT Technical Support: 5 years+ Windows Server Installation, Configuration and Support: 5 years+ Networks and Infrastructure: 5 years+ Active Directory Support: 5 years+ As a growing company this role offers More ❯
Information and Technology Ltd are an IT Service Provider to over 40 clients throughout the North West and UK. Looking after the complete provision of IT for these businesses, we have been growing year on year for the last 6 years and are looking for a driven and ambitious individual to help keep up with the continuous new … Continuous self improvement and responsibility for learning Excellent time management and scheduling skills Understanding of businesses, commercial reasoning and the bigger picture Car and clean driving license [Occasional travel] IT Technical Support: 5 years+ Windows Server Installation, Configuration and Support: 5 years+ Networks and Infrastructure: 5 years+ Active Directory Support: 5 years+ As a growing company this role offers More ❯
City of London, London, United Kingdom Hybrid / WFH Options
Nigel Frank International
Job Title: Technical Project Manager Location: London (Hybrid) Salary: £55,000 - £60,000 About the Company A fast-growing UK-based IT consultancy and managed service provider supporting SMEs across professional sectors. The company delivers services in Business Consultancy, IT Support, Technical Consultancy, Cloud, Networks & Security, Intelligent Automation, and Communications . Its mission is to keep clients … businesses running smoothly through proactive, high-quality IT support and project delivery-driven by collaboration, reliability, and innovation . Purpose of the Role The Technical Project Manager will lead infrastructure, cloud, and digital transformation projects , with a strong focus on Azure migration from planning and design through to implementation and post-go-live support. This role blends technical … dependent on experience). 23 days' holiday plus bank holidays. Continuous training and career progression opportunities. Supportive, collaborative culture with regular social events . Join a dynamic, forward-thinking IT consultancy where you'll lead impactful cloud and infrastructure projects, drive innovation, and play a pivotal role in clients' digital transformation journeys. More ❯
in the either the Vitality Bournemouth or London office. Full time, 35 hours per week. We are happy to discuss flexible working! Top 3 skills needed for this role: IT risk & compliance expertise – strong knowledge of controls and regulatory frameworks Capacity planning & performance monitoring – forecasting, optimisation, and tool usage Stakeholder communication – translating technical risks and influencing decisions What this … role is all about: As our IT Capacity and Risk Manager, you’ll play a pivotal role in ensuring our technology environment remains robust, compliant, and future-ready. Lead cross-team efforts to embed risk management and capacity planning, advancing IT operations and strategic goals with excellence and compliance.This is a high-impact role where you’ll … Forecast resource needs based on business growth and usage trends Ensure systems meet SLAs without over-provisioning Identify performance bottlenecks and underutilised resources Governance & Risk Management Design and assess IT controls (e.g., access, change, application, general IT controls) Conduct gap analyses against different frameworks such as ISO 27001 Maintain and enhance the IT risk register, tracking mitigation More ❯
Are you a seasoned IT Service Delivery Manager who wants to take full ownership of an IT support function? This is an opportunity to lead the design and build of an end-to-end IT support function for a household name in UK retail. You ll be joining the business at a pivotal moment the organisation … is ready to modernise its IT support offering and elevate its customer-facing services. You ll be trusted with a blank sheet of paper to set the agenda, define structure, and choose support tooling. You'll help connect support teams and 3rd parties through setting up modern processes, navigate a data-heavy application landscape, and championing change within IT … management roles Proven ability to lead through change Confident working across applications and data challenges Knowledge of service management frameworks (e.g. ITIL) and confidence in implementing best practices and IT support tooling Experience managing or working closely with third-party suppliers The role is based in Solihull, with hybrid working (3 days onsite) expected with a salary of More ❯
Solihull, West Midlands, England, United Kingdom Hybrid / WFH Options
Big Red Recruitment
Are you a seasoned IT Service Delivery Manager who wants to take full ownership of an IT support function This is an opportunity to lead the design and build of an end-to-end IT support function for a household name in UK retail. You’ll be joining the business at a pivotal moment – the organisation … is ready to modernise its IT support offering and elevate its customer-facing services. You’ll be trusted with a blank sheet of paper to set the agenda, define structure, and choose support tooling. You'll help connect support teams and 3rd parties through setting up modern processes, navigate a data-heavy application landscape, and championing change within IT … management roles Proven ability to lead through change Confident working across applications and data challenges Knowledge of service management frameworks (e.g. ITIL) and confidence in implementing best practices and IT support tooling Experience managing or working closely with third-party suppliers The role is based in Solihull, with hybrid working (3 days onsite) expected with a salary of More ❯
North West, England, United Kingdom Hybrid / WFH Options
Procurement People
Procurement people are currently working with a leading utilities business who are looking for an IT Procurement Manager. The role will support the end-to-end delivery of procurement activity across a range of goods and services specific to the IT Category. Working closely with the Category Manager, they will help to shape and implement category strategies … procurement activity in a regulated or complex organisation A strong grasp of procurement regulations and compliance Confidence in engaging and influencing internal stakeholders Ideally CIPS qualified or working towards it A full UK driving licence The role can be based in one of multiple locations across the North West. The role is hybrid, with 3 days a week on … Salary circa £55,000 + £4200 Car Allowance + Generous Pension + 26 Days Holidays & Bank Holidays + Professional Development and Training Support If this sounds like your next IT Procurement Manager role, apply now or reach out to jack.hanley@procurement-people.com More ❯
Leicester, Leicestershire, England, United Kingdom
Michael Page Technology
The Project Manager will provide the structure, governance, and drive required to deploy digital resources effectively on high-impact projects. Reporting into the CIO, and working closely with the Digital Business Analyst and Systems Developer(s), will coordinate delivery across multiple workstreams, align priorities with stakeholders, and ensure that new solutions are adopted and embedded as part of wider … business transformation agenda. Client Details This organisation operates in the energy and renewables industry and is known for its focus on innovation and efficiency. As a growing SME company, it provides a truly supportive environment where employees can make a meaningful impact within the technology department. Description Plan, execute, and oversee digital and process improvement projects, ensuring delivery on More ❯
We are currently working with an industry leading Marine Engineering and Fleet Management client to recruit for an IT Security Manager. This is an excellent opportunity for a former military service leaver to join an organisation to grow and develop the department. Key Responsibilities Manage all aspects of the day to day operations of the IT Security team. … Responsible for IT security strategy Responsible for IT security incident response, investigation, reporting and forensics. Assess system security and recommend improvements Control costs and budgets regarding IT security Work with IT Management Team to manage contracts with vendors and software licenses Develop IT security policies and practices with the Group head of Business Systems Stay … testing with 3rd parties or internally. Help colleagues and the wider business understand information security management. Supporting the business in the delivery and release of secure applications Participate in IT Security audits both representing the company as the audited party and performing IT Security Audits of other business units and 3rd parties. Essential Extensive experience working within ITMore ❯
We are currently working with an industry leading Marine Engineering and Fleet Management client to recruit for an IT Security Manager. This is an excellent opportunity for a former military service leaver to join an organisation to grow and develop the department. Key Responsibilities Manage all aspects of the day to day operations of the IT Security team. … Responsible for IT security strategy Responsible for IT security incident response, investigation, reporting and forensics. Assess system security and recommend improvements Control costs and budgets regarding IT security Work with IT Management Team to manage contracts with vendors and software licenses Develop IT security policies and practices with the Group head of Business Systems Stay … testing with 3rd parties or internally. Help colleagues and the wider business understand information security management. Supporting the business in the delivery and release of secure applications Participate in IT Security audits both representing the company as the audited party and performing IT Security Audits of other business units and 3rd parties. Essential Extensive experience working within ITMore ❯
We are currently working with an industry leading Marine Engineering and Fleet Management client to recruit for an IT Security Manager. This is an excellent opportunity for a former military service leaver to join an organisation to grow and develop the department. Key Responsibilities Manage all aspects of the day to day operations of the IT Security team. … Responsible for IT security strategy Responsible for IT security incident response, investigation, reporting and forensics. Assess system security and recommend improvements Control costs and budgets regarding IT security Work with IT Management Team to manage contracts with vendors and software licenses Develop IT security policies and practices with the Group head of Business Systems Stay … testing with 3rd parties or internally. Help colleagues and the wider business understand information security management. Supporting the business in the delivery and release of secure applications Participate in IT Security audits both representing the company as the audited party and performing IT Security Audits of other business units and 3rd parties. Essential Extensive experience working within ITMore ❯
Programme Manager: An aviation business generating €3 billion in annual revenue are searching for a Programme Manager to deliver several key, strategic initiatives. They are currently undergoing a number of complex, transformation programmes involving the implementation of various ERP, HRIS and Workforce Management solutions. This role will be key in delivering these solutions, as well as establishing the … improvement - Provide weekly and monthly global project updates and reporting Suitable applicants will be expected to have: - 7+ years experience in global Project/Programme Management - Previously implemented complex IT transformation programmes, preferably ERP/HRIS/Workforce Management solutions - Strong background in PMO and establishing PMO practices: RAID, change control, executive reporting etc - Familiar working in highly regulated … industries (ideally airlines/aviation/transport/energy etc) - Excellent stakeholder management and leadership skills Role : Programme Manager Location : Fully remote, with occasional international travel Salary : £90,000 - £100,000 + 20% bonus For immediate consideration, please send your CV to the details provided and Zak Harvey will be in touch shortly. Lawrence Harvey are one of the More ❯