ITOperationsManager - New York Our Client - a Global organisation is looking to recruit an ITOperationsManager to manage the US ITOperations based in New York. The primary role of the ITOperationsManager is to be responsible for managing the day to day operations of … the US IT support teams and services, primarily in NY and LA. This role requires a solid communicator, with an outstanding customer service and people skills, across a diverse range of IT functions. This role is instrumental in the delivery of new innovative technologies, within the bounds of existing workstreams, as well as identifying opportunities to develop, pursue … and maximise our IT functionalities. This includes all operational aspects of the delivery of user service support, application support, Infrastructure management for our US regions, with key emphasis on managing IT projects and stakeholders, including assuming ownership on behalf of IT engagements within various business functions. This role is key towards promoting and representing IT practices More ❯
Our client, a prominent company in the retail sector, is currently seeking an ITOperationsManager to join their team on a permanent basis. This role is pivotal in overseeing the smooth running of the organisation's IToperations, ensuring optimal performance and reliability of systems and infrastructure. Key Responsibilities: Managing the day-to-day … IToperations, including system monitoring, maintenance, and support Developing and implementing IT policies, procedures, and best practices Ensuring the security and integrity of IT systems and infrastructure Coordinating with other departments to understand and meet their IT needs Leading a team of IT professionals and providing guidance and support Managing IT budgets and … resources effectively Overseeing software and hardware upgrades and installations Ensuring compliance with relevant regulations and standards Job Requirements: Significant experience in IToperations management In-depth knowledge of IT infrastructure, systems, and networks Strong leadership and team management skills Excellent problem-solving and analytical abilities Experience in developing and implementing IT policies and procedures Understanding of More ❯
ITOperationsManager The ITOperationsManager is responsible for overseeing the day-to-day management and performance of TKMS ATLAS UK's IT operations. This includes infrastructure, systems and support functions, ensuring the smooth and efficient operational performance with a focus on delivering improving services and enhancing digital capabilities. You'll have … responsibility for the development and implementation of operational processes and procedures to provide reliable, available and scalable IT systems to all stakeholders. You'll lead a team comprising of Application Support specialists and manage the third-party providers. You'll need to have: Proven experience in managing IToperations and service delivery teams Strong knowledge of ITIL … or other IT service management frameworks Excellent leadership, communication and interpersonal skills Strong problem-solving abilities and attention to detail Experience managing third party IT service provider, particularly IT helpdesk suppliers is an important aspect of the role. This will include ensuring all contractual requirements are maintained and performance measures are reviewed monthly. You'll work directly More ❯
London, South East, England, United Kingdom Hybrid / WFH Options
RecruitmentRevolution.com
Are you ready to step into a role where your expertise will directly shape the future of a growing IT consultancy? As our new OperationsManager, you’ll be at the heart of a dynamic Microsoft certified business leading operations, driving client-facing projects, and making a visible impact every day. This isn’t a position … and innovative team, your leadership will be instrumental in scaling delivery, enhancing efficiency, and ensuring our clients achieve success with Microsoft Dynamics 365 solutions. If you’re an experienced operations leader from the IT consultancy world who thrives on responsibility, variety, and influence, this is your chance to take your career to the next level. The Role at … a glance: OperationsManager London Based/Hybrid (2 days in the Moorgate office plus internal meetings and client visits) Up to £60,000 Depending on Experience Plus Vitality Health Insurance, Medicash health plan, Access to a Host of Discounts to Services and Products and Many More Brilliant Benefits/Incentives and Social Events Full Time – Permanent Culture More ❯
The Judge Group is currently seeking a Sr. ITOperationsManager with an active TS/SCI for a classified customer. For immediate consideration email your resume to . - Robbie Kissinger Requirements: Active TS/SCI clearance Active CISSP and ITILv3 certifications Hands on operations management experience in classified environments About the Role As a Senior … ITOperationsManager, you'll lead enterprise-scale IT service delivery across 24/7/365 Service Desk, Network Operations, and Server Operations. You'll drive operational excellence, lead modernization initiatives, and ensure high availability of mission-critical systems in a dynamic, high-security environment. Responsibilities Lead and mentor cross-functional teams supporting continuous … IToperations, including service desk, network, and server infrastructure. Oversee incident response, root cause analysis, and resolution for unplanned outages, ensuring minimal disruption to services. Collaborate with engineering, security, and support teams to implement scalable solutions and drive continuous improvement. Manage operational tools and platforms such as ServiceNow, VMWare, ManageEngine, and NeuralStar. Foster a culture of trust, collaboration More ❯
Our client, a dynamic organisation committed to delivering high-quality internal IT services, is seeking an experienced ITOperationsManager to lead its infrastructure, support, and service desk teams. This strategic and hands-on role involves managing third-party suppliers, ensuring operational excellence, and aligning IT infrastructure with broader business goals. Key Responsibilities Lead the … internal helpdesk, ensuring exceptional technical support for staff, clients, and partners. Coach and manage the ITOperations team to uphold service excellence. Develop and maintain support processes to ensure efficient incident and problem resolution aligned with SLAs. Oversee planning and delivery of infrastructure services including networks, servers, virtualisation, storage, and backups. Maintain and evolve infrastructure documentation and policies … ensure value and SLA compliance. Build strong relationships with internal stakeholders and external suppliers. Lead R&D into new technologies aligned with strategic goals. Key Requirements Proven experience managing ITOperations teams. Strong knowledge of Active Directory and Office 365 administration. Network administration experience (TCP/IP, DNS, WAN/LAN/Wi-Fi). Experience supporting both More ❯
AWARD PENDING Titan Technologies is seeking an experienced ITOperationsManager to lead ongoing Operations and Maintenance (O&M) of enterprise IT systems, networks, and services in a 24x7x365 environment. The OperationsManager Lead will be responsible for ensuring operational excellence, systems uptime, infrastructure health, patching cycles, and support desk performance. The ideal … to lead teams in dynamic environments. Duties and Responsibilities: Oversee all O&M functions including systems administration, patch management, asset management, backup/recovery, and monitoring. Supervise service desk operations, incident escalation, and Tier 2/3 support resolution. Maintain compliance with security standards and support incident response and audit readiness. Develop and maintain runbooks, SOPs, and change control … processes. Ensure continuity through disaster recovery planning, testing, and documentation. You MUST have: 7+ years of experience managing IToperations and infrastructure environments. ITIL v4 Foundation Security+ certification (CISSP highly preferred) At least one major platform certification (Azure/AWS/VMware) An active DoD Top Secret clearance with SCI eligibility is required It's great if More ❯
EC2A, Finsbury Square, Greater London, United Kingdom
RecruitmentRevolution.com
Are you ready to step into a role where your expertise will directly shape the future of a growing IT consultancy? As our new Operations Project Manager, you’ll be at the heart of a dynamic Microsoft certified business leading operations, driving client-facing projects, and making a visible impact every day. This isn’t a … and innovative team, your leadership will be instrumental in scaling delivery, enhancing efficiency, and ensuring our clients achieve success with Microsoft Dynamics 365 solutions. If you’re an experienced operations leader from the IT consultancy world who thrives on responsibility, variety, and influence, this is your chance to take your career to the next level. The Role at … a glance: Operations Project Manager London Based/Hybrid (2 days in the Moorgate office plus internal meetings and client visits) Up to £60,000 Depending on Experience Plus Vitality Health Insurance, Medicash health plan, Access to a Host of Discounts to Services and Products and Many More Brilliant Benefits/Incentives and Social Events Full Time – Permanent More ❯
Amentum is seeking an ITOperationsManager for a contract located in either the Washington, DC or Huntsville, AL area. This is a hybrid role which requires you to be located in one of these areas. You have excellent communication, time management, and detail-oriented skills, which you'll put to use overseeing and managing the end … to-end delivery of IT service and projects for operations, ensuring its alignment with ITIL approaches. We are pipelining candidates for a future contract award. Amentum is a leading provider of enduring support for the essential missions of the U.S. government, its allied partners and international organizations. With over 60 years of experience, Amentum supports the execution of … complex and critical missions by providing global logistics and stability operations, technical services and national security solutions to customers around the world. Amentum has a workforce of approximately 50,000 people in over 80 countries on all seven continents and is headquartered in Chantily, VA Responsibilities: Responsible for the delivery of IT service and projects for operationsMore ❯
Amentum is seeking an ITOperationsManager for a contract located in either the Washington, DC or Huntsville, AL area. This is a hybrid role which requires you to be located in one of these areas. You have excellent communication, time management, and detail-oriented skills, which you'll put to use overseeing and managing the end … to-end delivery of IT service and projects for operations, ensuring its alignment with ITIL approaches. We are pipelining candidates for a future contract award. Amentum is a leading provider of enduring support for the essential missions of the U.S. government, its allied partners and international organizations. With over 60 years of experience, Amentum supports the execution of … complex and critical missions by providing global logistics and stability operations, technical services and national security solutions to customers around the world. Amentum has a workforce of approximately 50,000 people in over 80 countries on all seven continents and is headquartered in Chantily, VA Responsibilities: Responsible for the delivery of IT service and projects for operationsMore ❯
Job #: Apex Systems is seeking a seasoned ITOperationsManager to support a high-impact medical IToperations initiative aboard a Navy vessel for a mission-driven defense client. Please see below for additional details. Project Details/Mission Supported: • Lead a team of 7-8 personnel focused on medical logistics • Support IT systems and medical operations aboard a Navy ship, integrating with Navy command and government entities • Oversee technical specialists while focusing on leadership, communication, and mission planning Qualified candidates will have the following experience and skills: • 8+ years of overall IT-related experience • Active DoD Secret Clearance • Leadership experience in a technical environment (team lead, officer, or director … treatment facility (hospital, medical ship, etc.) with knowledge of HIPAA and medical safety • Experience onboard a Navy ship or as a former Navy officer, Medic, etc. • Understanding of shipboard IT systems such as NIPRNET/SIPRNET, ACAS, HBSS, or DISA STIGs • Strong communication and soft skills for cross-functional collaboration and mission planning Location: Norfolk, VA Onsite expectation: Approximately More ❯
2nd Line OperationsManager (Delivery & Support) About us We are a fast-growing technology organisation committed to empowering users with smart, dependable systems. Our mission is to reduce friction in day-to-day operations, turn complex data into meaningful insight, and support teams to work smarter - not harder. The role We seek a hands-on and strategic … 2nd Line OperationsManager to lead our 2nd Line Delivery & Support team. This individual will help break down complex tasks, gather requirements, and liaise closely with business sponsors and stakeholders. You'll ensure the 2nd Line team and engineering squads have clear deliverables, realistic timelines, and robust support to deliver against those commitments. Key Responsibilities Lead the end … continuous improvement and process optimisation across the team Allocate resources effectively and mentor team members Act as incident commander during major outages Collaborate across cross-functional teams (product, engineering, operations) to prioritise and deliver work Create and maintain strong operational processes, automation, and documentation Who we're looking for Strong technical foundation in IToperations and support More ❯
The OperationsManager is a key leadership role responsible for overseeing the day-to-day operations. This role focuses on ensuring efficient and effective processes, optimizing resource allocation, and driving continuous improvement initiatives to achieve operational excellence and meet business objectives. Key Responsibilities: -Directs the completion of tasks within estimated timeframes and budget constraints. -Schedules and assign duties … and subcontractors and ensures assignments are completed as directed. -Enforces work standards and reviews. -Resolves work discrepancies to ensure compliance with contract requirements. Interfaces with the Contractor's Program Manager as well as Government management personnel including, but not limited to, the Contracting Officer and the Contracting Officer's Technical Representative. -Prepares written and oral reports for contractor management … minimizing holding costs. -Generates regular reports on operational performance, including progress towards goals, key metrics, and areas of concern. Basic Qualifications: -Bachelor's degree -10 years of experience managing operations of an enterprise program supporting a US Federal Government client. -10 years of experience working with government employees to define performance measures for a help desk/service desk More ❯