ITService Lifecycle Manager/ITServiceManager A fantastic opportunity has arisen for an ITService Lifecycle Manager/ITServiceManager to join our Birmingham based client on a permanent basis. Responsibilities and Duties: Lead the Service Lifecycle process to ensure that … new and existing services meet business needs Collaborate with stakeholders to gather service requirements and design services that are aligned with business objectives and IT capabilities. Oversee the service portfolio, ensuring that all services are aligned with the organisation’s strategic objectives and deliver value and that all services contain up-to-date and … manage service lifecycle processes. Strong ability to communicate and set expectations with stakeholders and third parties. ITService Lifecycle Manager/ITServiceManagerMore ❯
North London, London, England, United Kingdom Hybrid / WFH Options
MillsHill Recruitment Limited
IT Account Manager - Managed Services Managed Services, MSP, Account Manager , Cloud, Security, Cyber Essentials My clients is ranked among Europe's top 10 Managed Service Providers, distinguished by its UK-leading ISO accreditation's and its ability to deliver comprehensive ITservices to clients worldwide, 24/… and long-term partner in achieving their business objectives. The IT Account Manager will have current or recent experience in B2B account management or client services role. The ideal candidate will have experience working in a Managed Service Provider (MSP) environment. Strong communication and presentation skills, with the ability to adapt to different audiences. Numerate … financial data. Proactive, energetic, and client-focused, with experience of delivering exceptional customer experiences. This is a great opportunity to work in a fast growing IT Managed Services company with genuine opportunities for career growth. You will need to be commutable to North London. The role at first will be office based moving to hybrid working after More ❯
City of London, London, United Kingdom Hybrid / WFH Options
Azzurri Group
will Working in the Infrastructure and Operations team, you will take sole responsibility for the ITService at the Azzurri Group. As the ITServiceManager your role is to support and ensure the effective, reliable, and business-aligned delivery of all ITservices within the organisation. We are seeking a … highly motivated and experienced ITServiceManager to lead the ITservice delivery team and ensure the provision of high-quality, reliable, and user-focused ITservices to all our employees, restaurants, and partners. What You’ll be Doing In this role, you'll be instrumental in ensuring our IT … Service run smoothly across the entire Azzurri Group. Your responsibilities will include: Service Delivery and Operations: Oversee the day-to-day operations and performance of all ITservices, ensuring they meet agreed Service Level Agreements (SLAs). Team Management: Lead, mentor, and manage the IT Support team, strengthening a culture of customer service, accountability, and More ❯
will Working in the Infrastructure and Operations team, you will take sole responsibility for the ITService at the Azzurri Group. As the ITServiceManager your role is to support and ensure the effective, reliable, and business-aligned delivery of all ITservices within the organisation. We are seeking a … highly motivated and experienced ITServiceManager to lead the ITservice delivery team and ensure the provision of high-quality, reliable, and user-focused ITservices to all our employees, restaurants, and partners. What You’ll be Doing In this role, you'll be instrumental in ensuring our IT … Service run smoothly across the entire Azzurri Group. Your responsibilities will include: Service Delivery and Operations: Oversee the day-to-day operations and performance of all ITservices, ensuring they meet agreed Service Level Agreements (SLAs). Team Management: Lead, mentor, and manage the IT Support team, strengthening a culture of customer service, accountability, and More ❯
london, south east england, united kingdom Hybrid / WFH Options
Azzurri Group
will Working in the Infrastructure and Operations team, you will take sole responsibility for the ITService at the Azzurri Group. As the ITServiceManager your role is to support and ensure the effective, reliable, and business-aligned delivery of all ITservices within the organisation. We are seeking a … highly motivated and experienced ITServiceManager to lead the ITservice delivery team and ensure the provision of high-quality, reliable, and user-focused ITservices to all our employees, restaurants, and partners. What You’ll be Doing In this role, you'll be instrumental in ensuring our IT … Service run smoothly across the entire Azzurri Group. Your responsibilities will include: Service Delivery and Operations: Oversee the day-to-day operations and performance of all ITservices, ensuring they meet agreed Service Level Agreements (SLAs). Team Management: Lead, mentor, and manage the IT Support team, strengthening a culture of customer service, accountability, and More ❯
london (city of london), south east england, united kingdom Hybrid / WFH Options
Azzurri Group
will Working in the Infrastructure and Operations team, you will take sole responsibility for the ITService at the Azzurri Group. As the ITServiceManager your role is to support and ensure the effective, reliable, and business-aligned delivery of all ITservices within the organisation. We are seeking a … highly motivated and experienced ITServiceManager to lead the ITservice delivery team and ensure the provision of high-quality, reliable, and user-focused ITservices to all our employees, restaurants, and partners. What You’ll be Doing In this role, you'll be instrumental in ensuring our IT … Service run smoothly across the entire Azzurri Group. Your responsibilities will include: Service Delivery and Operations: Oversee the day-to-day operations and performance of all ITservices, ensuring they meet agreed Service Level Agreements (SLAs). Team Management: Lead, mentor, and manage the IT Support team, strengthening a culture of customer service, accountability, and More ❯
slough, south east england, united kingdom Hybrid / WFH Options
Azzurri Group
will Working in the Infrastructure and Operations team, you will take sole responsibility for the ITService at the Azzurri Group. As the ITServiceManager your role is to support and ensure the effective, reliable, and business-aligned delivery of all ITservices within the organisation. We are seeking a … highly motivated and experienced ITServiceManager to lead the ITservice delivery team and ensure the provision of high-quality, reliable, and user-focused ITservices to all our employees, restaurants, and partners. What You’ll be Doing In this role, you'll be instrumental in ensuring our IT … Service run smoothly across the entire Azzurri Group. Your responsibilities will include: Service Delivery and Operations: Oversee the day-to-day operations and performance of all ITservices, ensuring they meet agreed Service Level Agreements (SLAs). Team Management: Lead, mentor, and manage the IT Support team, strengthening a culture of customer service, accountability, and More ❯
Immediate full-time opportunity for Business Development Manager in Austin, Texas. Trigyn Technologies is an ITServices Company that has been providing staffing and solutions to the State and Local Government, as well as the private sector since 1986. Trigyn has offices in Texas, Maryland, Virginia, New York, New Jersey, and Toronto. Today, Trigyn has … expand business with current clients. • Grows existing accounts to full potential and generates maximum revenue on a long-term basis. • Analyzes existing and anticipated client needs and promotes company services to meet such requirements. • Exercises independent judgment in preparing and implementing sales and business development plans, sales forecasts, and strategies. • Independently formulates the overall objectives and strategy to develop … stakeholders at all levels of an organization. • Experience delivering client-focused solutions to customer needs. TRIGYN IS AN EQUAL OPPORTUNITY EMPLOYER About Trigyn: Trigyn is an ITServices Company that has been in business for 30 years with more than 1,500 resources deployed today. Trigyn is ISO 9001:2015, ISO 27001:2013 (ISMS) and CMMI Level More ❯
ITService Delivery & Vendor Manager We’re partnering with a leading global professional services firm undergoing a major IT transformation to find an experienced ITService Delivery & Vendor Manager to join their Technology Services team. This is a pivotal role ensuring world-class delivery of ITservices and vendor performance across the UK and global offices. You’ll act as the bridge between business stakeholders, service owners, and suppliers making sure ITservices are stable, cost-effective, and continually improving. Key Responsibilities: Oversee day-to-day ITservice delivery across infrastructure, end-user computing, and applications Lead vendor … commercial value Manage major incidents and problem management, ensuring clear communication and fast resolution Own service performance reporting and drive continual service improvement initiatives Act as the primary IT business partner for service delivery into the organisation You’ll bring: 10+ years in ITService Management, with strong ITIL and vendor management experience Proven record managing More ❯
Steeton, Keighley, West Yorkshire, England, United Kingdom
Corriculo Ltd
Service Desk Manager, IT Support, SC Clearance, COR7384 An exciting opportunity has arisen for a talented Service Desk Manager to join a leading MSP, managing a growing team that delivers high-quality IT support to major clients throughout the UK. The Role As the Service Desk Manager, you’ll lead … a skilled technical team providing exceptional support across critical IT systems. This is a hands-on leadership role, responsible for maintaining strong service standards, driving process improvement, and ensuring smooth day-to-day operations within a 24/7 support environment. You’ll oversee incident management, service delivery, and continuous improvement - ensuring customers experience reliability, transparency, and outstanding … valid UK driving licence What’s Next? If you’re an experienced Service Desk professional looking to lead a capable team delivering secure and high-impact ITservices, apply today for immediate consideration! Service Desk Manager, IT Support, SC Clearance, COR7384 Corriculo Ltd acts as an employment agency and an employment business. #AS More ❯
ITServiceManager Permanent Based in Solihull We are looking for a ITServiceManager to join our friendly and dynamic team here at Waterstones in Solihull. We are seeking a dynamic and experienced ITServiceManager to join our IT team. You will be responsible … be responsible for day-to-day operations as well as driving forward improvements in our service delivery. What you will be doing: Oversee the delivery of ITservices, including incident management, service requests, and problem resolution. Work with other departments to ensure the overall ITservice is fit-for-purpose. Manage relationships with external vendors … backlog – to ensure issues are resolved fully and completely. What we need from you: Proven experience in ITservice management, with a focus on delivering high-quality services to internal stakeholders. Proven ability to manage ITservice teams, including defining and measuring KPI’s and SLA’s. Knowledge of IT Support tools Knowledge More ❯
ITServiceManager Permanent Based in Solihull We are looking for a ITServiceManager to join our friendly and dynamic team here at Waterstones in Solihull. We are seeking a dynamic and experienced ITServiceManager to join our IT team. You will be responsible … be responsible for day-to-day operations as well as driving forward improvements in our service delivery. What you will be doing: Oversee the delivery of ITservices, including incident management, service requests, and problem resolution. Work with other departments to ensure the overall ITservice is fit-for-purpose. Manage relationships with external vendors … backlog – to ensure issues are resolved fully and completely. What we need from you: Proven experience in ITservice management, with a focus on delivering high-quality services to internal stakeholders. Proven ability to manage ITservice teams, including defining and measuring KPI’s and SLA’s. Knowledge of IT Support tools Knowledge More ❯
Job Title: IT Contract Governance Manager (Hardware and Services) Location: Nottingham Contract: Perm Recruiter: Noaman Hussain Who we are International Technology & Advanced Analytics (IT2A) is a multi-national team of specialists in security, hosting, architecture, software engineering, networks and project delivery, supporting two of the UK's most trusted and established brands - Boots and No7. … we embrace team member diversity and provide a positive and inclusive working environment for all. About the role The IT Contract Governance Manager (Hardware and Services) will oversee the IT Hardware and Services (including IT outsourcing) contracts within the organisation. You will ensure contract value and compliance and supports strategic … database of hardware and service agreements that will be used to oversee contractual compliance and support the optimisation of spend through greater insight and coordination across the Hardware and services contract landscape. Key responsibilities Oversee and report on the IT contract landscape for hardware and services, working with contract owners, procurement and finance to develop and More ❯
Birmingham, West Midlands, West Midlands (County), United Kingdom Hybrid / WFH Options
Applause IT Recruitment Ltd
agile options available) The Role We're seeking an experienced ITService Lifecycle Manager to lead the end-to-end lifecycle of ITservices, ensuring they are designed, transitioned, operated, and continuously improved in line with ITIL best practices. This role involves managing the full lifecycle of ITservices, coordinating … the Change Advisory Board (CAB) , and overseeing a small team of Lifecycle Analysts to ensure consistent delivery and continual improvement. You'll play a key role in ensuring that services meet business needs, remain scalable, and deliver measurable value across the organisation. Key Responsibilities Lead the full Service Lifecycle process - from strategy and design through to operation and continual … improvement. Manage the Service Portfolio , ensuring all services align with business objectives and deliver ongoing value. Oversee Release and Change Management , ensuring planned, tested, and controlled deployments. Facilitate the Change Advisory Board (CAB) , assessing and prioritising changes across systems and infrastructure. Maintain governance and compliance in line with internal security and industry standards. Lead and develop a small team More ❯
Telford, England, United Kingdom Hybrid / WFH Options
HM Revenue & Customs
craft a competitive application is mentioned at this part. Role closes 11:55pm Friday 14/11/25 About the Roles As a Senior ITServiceManager within Chief Digital Information Office (CDIO), Debt Management and Liabilities, you will possess a deep understanding of ITService Management, with a primary focus on safeguarding … the integrity and continuity of Live Services. You will deliver targeted assurance on the performance, governance, and compliance of services, ensuring alignment with key performance indicators and ITIL 4 practices. Your role will also involve driving continuous improvement, proactively identifying and mitigating risks to enhance service reliability. In addition, you will champion the vision and strategic direction of service … objectives. You will serve as a key escalation point for both business and IT stakeholders, ensuring that the expectations of senior leaders within CDIO and Enterprise Live Services (ELS) are consistently met. Clear and accessible communication will be essential, using terminology that resonates with both technical and non-technical audiences. An ideal candidate will be a credible More ❯
Liverpool, England, United Kingdom Hybrid / WFH Options
HM Revenue & Customs
craft a competitive application is mentioned at this part. Role closes 11:55pm Friday 14/11/25 About the Roles As a Senior ITServiceManager within Chief Digital Information Office (CDIO), Debt Management and Liabilities, you will possess a deep understanding of ITService Management, with a primary focus on safeguarding … the integrity and continuity of Live Services. You will deliver targeted assurance on the performance, governance, and compliance of services, ensuring alignment with key performance indicators and ITIL 4 practices. Your role will also involve driving continuous improvement, proactively identifying and mitigating risks to enhance service reliability. In addition, you will champion the vision and strategic direction of service … objectives. You will serve as a key escalation point for both business and IT stakeholders, ensuring that the expectations of senior leaders within CDIO and Enterprise Live Services (ELS) are consistently met. Clear and accessible communication will be essential, using terminology that resonates with both technical and non-technical audiences. An ideal candidate will be a credible More ❯
Worthing, England, United Kingdom Hybrid / WFH Options
HM Revenue & Customs
craft a competitive application is mentioned at this part. Role closes 11:55pm Friday 14/11/25 About the Roles As a Senior ITServiceManager within Chief Digital Information Office (CDIO), Debt Management and Liabilities, you will possess a deep understanding of ITService Management, with a primary focus on safeguarding … the integrity and continuity of Live Services. You will deliver targeted assurance on the performance, governance, and compliance of services, ensuring alignment with key performance indicators and ITIL 4 practices. Your role will also involve driving continuous improvement, proactively identifying and mitigating risks to enhance service reliability. In addition, you will champion the vision and strategic direction of service … objectives. You will serve as a key escalation point for both business and IT stakeholders, ensuring that the expectations of senior leaders within CDIO and Enterprise Live Services (ELS) are consistently met. Clear and accessible communication will be essential, using terminology that resonates with both technical and non-technical audiences. An ideal candidate will be a credible More ❯
Edinburgh, Scotland, United Kingdom Hybrid / WFH Options
HM Revenue & Customs
craft a competitive application is mentioned at this part. Role closes 11:55pm Friday 14/11/25 About the Roles As a Senior ITServiceManager within Chief Digital Information Office (CDIO), Debt Management and Liabilities, you will possess a deep understanding of ITService Management, with a primary focus on safeguarding … the integrity and continuity of Live Services. You will deliver targeted assurance on the performance, governance, and compliance of services, ensuring alignment with key performance indicators and ITIL 4 practices. Your role will also involve driving continuous improvement, proactively identifying and mitigating risks to enhance service reliability. In addition, you will champion the vision and strategic direction of service … objectives. You will serve as a key escalation point for both business and IT stakeholders, ensuring that the expectations of senior leaders within CDIO and Enterprise Live Services (ELS) are consistently met. Clear and accessible communication will be essential, using terminology that resonates with both technical and non-technical audiences. An ideal candidate will be a credible More ❯
newport, midlands, united kingdom Hybrid / WFH Options
HM Revenue & Customs
craft a competitive application is mentioned at this part. Role closes 11:55pm Friday 14/11/25 About the Roles As a Senior ITServiceManager within Chief Digital Information Office (CDIO), Debt Management and Liabilities, you will possess a deep understanding of ITService Management, with a primary focus on safeguarding … the integrity and continuity of Live Services. You will deliver targeted assurance on the performance, governance, and compliance of services, ensuring alignment with key performance indicators and ITIL 4 practices. Your role will also involve driving continuous improvement, proactively identifying and mitigating risks to enhance service reliability. In addition, you will champion the vision and strategic direction of service … objectives. You will serve as a key escalation point for both business and IT stakeholders, ensuring that the expectations of senior leaders within CDIO and Enterprise Live Services (ELS) are consistently met. Clear and accessible communication will be essential, using terminology that resonates with both technical and non-technical audiences. An ideal candidate will be a credible More ❯
Worthing, east anglia, united kingdom Hybrid / WFH Options
HM Revenue & Customs
craft a competitive application is mentioned at this part. Role closes 11:55pm Friday 14/11/25 About the Roles As a Senior ITServiceManager within Chief Digital Information Office (CDIO), Debt Management and Liabilities, you will possess a deep understanding of ITService Management, with a primary focus on safeguarding … the integrity and continuity of Live Services. You will deliver targeted assurance on the performance, governance, and compliance of services, ensuring alignment with key performance indicators and ITIL 4 practices. Your role will also involve driving continuous improvement, proactively identifying and mitigating risks to enhance service reliability. In addition, you will champion the vision and strategic direction of service … objectives. You will serve as a key escalation point for both business and IT stakeholders, ensuring that the expectations of senior leaders within CDIO and Enterprise Live Services (ELS) are consistently met. Clear and accessible communication will be essential, using terminology that resonates with both technical and non-technical audiences. An ideal candidate will be a credible More ❯
Manchester Area, United Kingdom Hybrid / WFH Options
HM Revenue & Customs
craft a competitive application is mentioned at this part. Role closes 11:55pm Friday 14/11/25 About the Roles As a Senior ITServiceManager within Chief Digital Information Office (CDIO), Debt Management and Liabilities, you will possess a deep understanding of ITService Management, with a primary focus on safeguarding … the integrity and continuity of Live Services. You will deliver targeted assurance on the performance, governance, and compliance of services, ensuring alignment with key performance indicators and ITIL 4 practices. Your role will also involve driving continuous improvement, proactively identifying and mitigating risks to enhance service reliability. In addition, you will champion the vision and strategic direction of service … objectives. You will serve as a key escalation point for both business and IT stakeholders, ensuring that the expectations of senior leaders within CDIO and Enterprise Live Services (ELS) are consistently met. Clear and accessible communication will be essential, using terminology that resonates with both technical and non-technical audiences. An ideal candidate will be a credible More ❯
livingston, central scotland, united kingdom Hybrid / WFH Options
HM Revenue & Customs
craft a competitive application is mentioned at this part. Role closes 11:55pm Friday 14/11/25 About the Roles As a Senior ITServiceManager within Chief Digital Information Office (CDIO), Debt Management and Liabilities, you will possess a deep understanding of ITService Management, with a primary focus on safeguarding … the integrity and continuity of Live Services. You will deliver targeted assurance on the performance, governance, and compliance of services, ensuring alignment with key performance indicators and ITIL 4 practices. Your role will also involve driving continuous improvement, proactively identifying and mitigating risks to enhance service reliability. In addition, you will champion the vision and strategic direction of service … objectives. You will serve as a key escalation point for both business and IT stakeholders, ensuring that the expectations of senior leaders within CDIO and Enterprise Live Services (ELS) are consistently met. Clear and accessible communication will be essential, using terminology that resonates with both technical and non-technical audiences. An ideal candidate will be a credible More ❯
birkenhead, north west england, united kingdom Hybrid / WFH Options
HM Revenue & Customs
craft a competitive application is mentioned at this part. Role closes 11:55pm Friday 14/11/25 About the Roles As a Senior ITServiceManager within Chief Digital Information Office (CDIO), Debt Management and Liabilities, you will possess a deep understanding of ITService Management, with a primary focus on safeguarding … the integrity and continuity of Live Services. You will deliver targeted assurance on the performance, governance, and compliance of services, ensuring alignment with key performance indicators and ITIL 4 practices. Your role will also involve driving continuous improvement, proactively identifying and mitigating risks to enhance service reliability. In addition, you will champion the vision and strategic direction of service … objectives. You will serve as a key escalation point for both business and IT stakeholders, ensuring that the expectations of senior leaders within CDIO and Enterprise Live Services (ELS) are consistently met. Clear and accessible communication will be essential, using terminology that resonates with both technical and non-technical audiences. An ideal candidate will be a credible More ❯
broughton, central scotland, united kingdom Hybrid / WFH Options
HM Revenue & Customs
craft a competitive application is mentioned at this part. Role closes 11:55pm Friday 14/11/25 About the Roles As a Senior ITServiceManager within Chief Digital Information Office (CDIO), Debt Management and Liabilities, you will possess a deep understanding of ITService Management, with a primary focus on safeguarding … the integrity and continuity of Live Services. You will deliver targeted assurance on the performance, governance, and compliance of services, ensuring alignment with key performance indicators and ITIL 4 practices. Your role will also involve driving continuous improvement, proactively identifying and mitigating risks to enhance service reliability. In addition, you will champion the vision and strategic direction of service … objectives. You will serve as a key escalation point for both business and IT stakeholders, ensuring that the expectations of senior leaders within CDIO and Enterprise Live Services (ELS) are consistently met. Clear and accessible communication will be essential, using terminology that resonates with both technical and non-technical audiences. An ideal candidate will be a credible More ❯
old swan, north west england, united kingdom Hybrid / WFH Options
HM Revenue & Customs
craft a competitive application is mentioned at this part. Role closes 11:55pm Friday 14/11/25 About the Roles As a Senior ITServiceManager within Chief Digital Information Office (CDIO), Debt Management and Liabilities, you will possess a deep understanding of ITService Management, with a primary focus on safeguarding … the integrity and continuity of Live Services. You will deliver targeted assurance on the performance, governance, and compliance of services, ensuring alignment with key performance indicators and ITIL 4 practices. Your role will also involve driving continuous improvement, proactively identifying and mitigating risks to enhance service reliability. In addition, you will champion the vision and strategic direction of service … objectives. You will serve as a key escalation point for both business and IT stakeholders, ensuring that the expectations of senior leaders within CDIO and Enterprise Live Services (ELS) are consistently met. Clear and accessible communication will be essential, using terminology that resonates with both technical and non-technical audiences. An ideal candidate will be a credible More ❯