Permanent 'IT Services Manager' Job Vacancies

26 to 50 of 65 Permanent IT Services Manager Jobs

Senior IT Service Manager

dunfermline, north east scotland, united kingdom
Hybrid / WFH Options
HM Revenue & Customs
craft a competitive application is mentioned at this part. Role closes 11:55pm Friday 14/11/25 About the Roles As a Senior IT Service Manager within Chief Digital Information Office (CDIO), Debt Management and Liabilities, you will possess a deep understanding of IT Service Management, with a primary focus on safeguarding … the integrity and continuity of Live Services. You will deliver targeted assurance on the performance, governance, and compliance of services, ensuring alignment with key performance indicators and ITIL 4 practices. Your role will also involve driving continuous improvement, proactively identifying and mitigating risks to enhance service reliability. In addition, you will champion the vision and strategic direction of service … objectives. You will serve as a key escalation point for both business and IT stakeholders, ensuring that the expectations of senior leaders within CDIO and Enterprise Live Services (ELS) are consistently met. Clear and accessible communication will be essential, using terminology that resonates with both technical and non-technical audiences. An ideal candidate will be a credible More ❯
Posted:

Senior IT Service Manager

bolton, greater manchester, north west england, united kingdom
Hybrid / WFH Options
HM Revenue & Customs
craft a competitive application is mentioned at this part. Role closes 11:55pm Friday 14/11/25 About the Roles As a Senior IT Service Manager within Chief Digital Information Office (CDIO), Debt Management and Liabilities, you will possess a deep understanding of IT Service Management, with a primary focus on safeguarding … the integrity and continuity of Live Services. You will deliver targeted assurance on the performance, governance, and compliance of services, ensuring alignment with key performance indicators and ITIL 4 practices. Your role will also involve driving continuous improvement, proactively identifying and mitigating risks to enhance service reliability. In addition, you will champion the vision and strategic direction of service … objectives. You will serve as a key escalation point for both business and IT stakeholders, ensuring that the expectations of senior leaders within CDIO and Enterprise Live Services (ELS) are consistently met. Clear and accessible communication will be essential, using terminology that resonates with both technical and non-technical audiences. An ideal candidate will be a credible More ❯
Posted:

Senior IT Service Manager

United Kingdom, UK
Hybrid / WFH Options
HM Revenue & Customs
craft a competitive application is mentioned at this part. Role closes 11:55pm Friday 14/11/25 About the Roles As a Senior IT Service Manager within Chief Digital Information Office (CDIO), Debt Management and Liabilities, you will possess a deep understanding of IT Service Management, with a primary focus on safeguarding … the integrity and continuity of Live Services. You will deliver targeted assurance on the performance, governance, and compliance of services, ensuring alignment with key performance indicators and ITIL 4 practices. Your role will also involve driving continuous improvement, proactively identifying and mitigating risks to enhance service reliability. In addition, you will champion the vision and strategic direction of service … objectives. You will serve as a key escalation point for both business and IT stakeholders, ensuring that the expectations of senior leaders within CDIO and Enterprise Live Services (ELS) are consistently met. Clear and accessible communication will be essential, using terminology that resonates with both technical and non-technical audiences. An ideal candidate will be a credible More ❯
Employment Type: Part-time
Posted:

Business Development Manager IT Managed Services

Milton Keynes, England, United Kingdom
Hybrid / WFH Options
Applause IT Recruitment
Business Development Manager IT Managed Services Sales Hybrid working. My client is hiring for Milton Keynes and Oxford offices - to suit Southeast based candidate able to work for 2 days a week on site in either office. £55000 - £65000 Base + Commission (Double OTE) + Car Allowance + Package Are you an ambitious Business Development … Manager with experience in the Managed Service Provider industry? This is a fantastic opportunity to join a Top UK MSP - a real market leader at the forefront of IT and technology services. Applause IT are looking for a results-driven sales professional who can win new business, and build strong client relationships. In this … MSP industry as a BDE or BDM Proven ability to drive new business through outreach and prospecting A focus on customer satisfaction and long-term client relationships Exceptional IT skills with a solid understanding of Microsoft Cloud Applications Able to attend client meetings across the region and work from the office at least 2 days per week What More ❯
Posted:

Business Development Manager IT Managed Services

northampton, midlands, united kingdom
Hybrid / WFH Options
Applause IT Recruitment
Business Development Manager IT Managed Services Sales Hybrid working. My client is hiring for Milton Keynes and Oxford offices - to suit Southeast based candidate able to work for 2 days a week on site in either office. £55000 - £65000 Base + Commission (Double OTE) + Car Allowance + Package Are you an ambitious Business Development … Manager with experience in the Managed Service Provider industry? This is a fantastic opportunity to join a Top UK MSP - a real market leader at the forefront of IT and technology services. Applause IT are looking for a results-driven sales professional who can win new business, and build strong client relationships. In this … MSP industry as a BDE or BDM Proven ability to drive new business through outreach and prospecting A focus on customer satisfaction and long-term client relationships Exceptional IT skills with a solid understanding of Microsoft Cloud Applications Able to attend client meetings across the region and work from the office at least 2 days per week What More ❯
Posted:

Business Development Manager IT Managed Services

high wycombe, south east england, united kingdom
Hybrid / WFH Options
Applause IT Recruitment
Business Development Manager IT Managed Services Sales Hybrid working. My client is hiring for Milton Keynes and Oxford offices - to suit Southeast based candidate able to work for 2 days a week on site in either office. £55000 - £65000 Base + Commission (Double OTE) + Car Allowance + Package Are you an ambitious Business Development … Manager with experience in the Managed Service Provider industry? This is a fantastic opportunity to join a Top UK MSP - a real market leader at the forefront of IT and technology services. Applause IT are looking for a results-driven sales professional who can win new business, and build strong client relationships. In this … MSP industry as a BDE or BDM Proven ability to drive new business through outreach and prospecting A focus on customer satisfaction and long-term client relationships Exceptional IT skills with a solid understanding of Microsoft Cloud Applications Able to attend client meetings across the region and work from the office at least 2 days per week What More ❯
Posted:

Business Development Manager IT Managed Services Sales

Bletchley, Buckinghamshire, United Kingdom
Hybrid / WFH Options
Applause IT Recruitment Ltd
Business Development Manager IT Managed Services Sales Hybrid working. My client is hiring for Milton Keynes and Oxford offices - to suit Southeast based candidate able to work for 2 days a week on site in either office. 55000 - 65000 Base + Commission (Double OTE) + Car Allowance + Package Are you an ambitious Business Development … Manager with experience in the Managed Service Provider industry? This is a fantastic opportunity to join a Top UK MSP - a real market leader at the forefront of IT and technology services. Applause IT are looking for a results-driven sales professional who can win new business, and build strong client relationships. In this … MSP industry as a BDE or BDM Proven ability to drive new business through outreach and prospecting A focus on customer satisfaction and long-term client relationships Exceptional IT skills with a solid understanding of Microsoft Cloud Applications Able to attend client meetings across the region and work from the office at least 2 days per week What More ❯
Employment Type: Permanent
Salary: GBP 50,000 - 65,000 Annual
Posted:

IT Service Desk Manager

Reading, Berkshire, South East, United Kingdom
Stonewater
Here at Stonewater, we are seeking an IT Service Desk Manager to be responsible for managing and supporting the frontline IT service team. Managing both the IT Service Desk and Field Engineers to deliver a first-class service experience across the organisation, youll make sure customer incidents and requests are resolved efficiently … and delivers on our customer promise. Youll ensure that strategic projects and initiatives are effectively onboarded into IT operations and continually review the processes used to deliver services to ensure that they are fit for purpose and are aligned with our strategic vision of service delivery, using customer insight and feedback to shape future services. Working closely … our portfolio of affordable properties for general rent, shared ownership and sale, alongside specialist accommodation, with an ambitious house-building programme. Our mission is to provide quality homes and services for people whose needs are not met by the open market. Were looking for like-minded people to join our team of over 900 talented colleagues who embody our More ❯
Employment Type: Permanent
Salary: £40,000
Posted:

IT Service Delivery Manager

City, Cardiff, United Kingdom
Focus Resourcing
Our superb client in Cardiff, a recognised leader in the IT Service Management sector, is seeking a dynamic IT Service … Delivery Manager to join their growing team. Reporting to the Director of Customer Success, you'll be responsible for ensuring the smooth delivery of IT services to key customers, maintaining exceptional service and driving continual improvement. You'll act as the customer's advocate within the business - building strong, trusted relationships and ensuring services … ISO standards (ISO 27001, ISO 20000) and GDPR. Oversee smooth onboarding and transition processes for new customers. What we're looking for: Proven experience in IT Managed Services Strong understanding of IT Service Management (ITSM) and ITIL best practices. Proven experience in customer-facing leadership roles. Analytical and data-driven approach to problem-solving and More ❯
Employment Type: Permanent
Salary: GBP 30,000 - 40,000 Annual
Posted:

IT Service Delivery Manager

Cardiff, South Glamorgan, Wales, United Kingdom
Focus Resourcing Group
Our superb client in Cardiff, a recognised leader in the IT Service Management sector, is seeking a dynamic IT Service … Delivery Manager to join their growing team. Reporting to the Director of Customer Success, you'll be responsible for ensuring the smooth delivery of IT services to key customers, maintaining exceptional service and driving continual improvement. You'll act as the customer's advocate within the business - building strong, trusted relationships and ensuring services … ISO standards (ISO 27001, ISO 20000) and GDPR. Oversee smooth onboarding and transition processes for new customers. What we're looking for: Proven experience in IT Managed Services Strong understanding of IT Service Management (ITSM) and ITIL best practices. Proven experience in customer-facing leadership roles. Analytical and data-driven approach to problem-solving and More ❯
Employment Type: Permanent
Salary: £40,000
Posted:

IT Service Delivery Manager - Investment Firm, London - TWE43518

City of London, London, United Kingdom
twentyAI
About the role An unique opportunity has arisen for an experienced IT Service Delivery Manager to join a leading global investment firm’s Europe IT team. This newly created position will oversee IT Helpdesk operations across six European offices, supporting approximately 300 users. The role offers a unique chance to shape and … dynamic IT professional with a proven track record in IT service delivery or helpdesk management, ideally within a high-touch, fast-paced corporate or professional services environment. You combine strong technical ability with the interpersonal skills to lead, inspire and build trust. Key skills & experience: Demonstrated experience managing IT support or service delivery … who also excels in day to day delivery. Why join This is an exceptional opportunity to make a tangible impact on the quality and efficiency of IT services within a leading global Investments global organisation. You’ll have the autonomy to shape the helpdesk function, mentor a talented team and contribute to the ongoing transformation of IT More ❯
Posted:

IT Service Delivery Manager - Investment Firm, London - TWE43518

London Area, United Kingdom
twentyAI
About the role An unique opportunity has arisen for an experienced IT Service Delivery Manager to join a leading global investment firm’s Europe IT team. This newly created position will oversee IT Helpdesk operations across six European offices, supporting approximately 300 users. The role offers a unique chance to shape and … dynamic IT professional with a proven track record in IT service delivery or helpdesk management, ideally within a high-touch, fast-paced corporate or professional services environment. You combine strong technical ability with the interpersonal skills to lead, inspire and build trust. Key skills & experience: Demonstrated experience managing IT support or service delivery … who also excels in day to day delivery. Why join This is an exceptional opportunity to make a tangible impact on the quality and efficiency of IT services within a leading global Investments global organisation. You’ll have the autonomy to shape the helpdesk function, mentor a talented team and contribute to the ongoing transformation of IT More ❯
Posted:

IT Service Delivery Manager - Investment Firm, London - TWE43518

london, south east england, united kingdom
twentyAI
About the role An unique opportunity has arisen for an experienced IT Service Delivery Manager to join a leading global investment firm’s Europe IT team. This newly created position will oversee IT Helpdesk operations across six European offices, supporting approximately 300 users. The role offers a unique chance to shape and … dynamic IT professional with a proven track record in IT service delivery or helpdesk management, ideally within a high-touch, fast-paced corporate or professional services environment. You combine strong technical ability with the interpersonal skills to lead, inspire and build trust. Key skills & experience: Demonstrated experience managing IT support or service delivery … who also excels in day to day delivery. Why join This is an exceptional opportunity to make a tangible impact on the quality and efficiency of IT services within a leading global Investments global organisation. You’ll have the autonomy to shape the helpdesk function, mentor a talented team and contribute to the ongoing transformation of IT More ❯
Posted:

IT Service Delivery Manager - Investment Firm, London - TWE43518

london (city of london), south east england, united kingdom
twentyAI
About the role An unique opportunity has arisen for an experienced IT Service Delivery Manager to join a leading global investment firm’s Europe IT team. This newly created position will oversee IT Helpdesk operations across six European offices, supporting approximately 300 users. The role offers a unique chance to shape and … dynamic IT professional with a proven track record in IT service delivery or helpdesk management, ideally within a high-touch, fast-paced corporate or professional services environment. You combine strong technical ability with the interpersonal skills to lead, inspire and build trust. Key skills & experience: Demonstrated experience managing IT support or service delivery … who also excels in day to day delivery. Why join This is an exceptional opportunity to make a tangible impact on the quality and efficiency of IT services within a leading global Investments global organisation. You’ll have the autonomy to shape the helpdesk function, mentor a talented team and contribute to the ongoing transformation of IT More ❯
Posted:

IT Service Delivery Manager - Investment Firm, London - TWE43518

slough, south east england, united kingdom
twentyAI
About the role An unique opportunity has arisen for an experienced IT Service Delivery Manager to join a leading global investment firm’s Europe IT team. This newly created position will oversee IT Helpdesk operations across six European offices, supporting approximately 300 users. The role offers a unique chance to shape and … dynamic IT professional with a proven track record in IT service delivery or helpdesk management, ideally within a high-touch, fast-paced corporate or professional services environment. You combine strong technical ability with the interpersonal skills to lead, inspire and build trust. Key skills & experience: Demonstrated experience managing IT support or service delivery … who also excels in day to day delivery. Why join This is an exceptional opportunity to make a tangible impact on the quality and efficiency of IT services within a leading global Investments global organisation. You’ll have the autonomy to shape the helpdesk function, mentor a talented team and contribute to the ongoing transformation of IT More ❯
Posted:

IT Service Desk Manager - ITIL

Staffordshire, United Kingdom
OCC Computer Personnel
IT Service Desk Manager - ITIL Experienced IT Service Desk Manager to lead the IT service desk team to deliver exceptional IT support to end-users via effective and efficient handling of IT incidents & requests. Whilst maintaining the systems health and security posture via regular maintenance and … Monitor ticket queues and ensure SLAs are exceeded Evaluate and recommend service desk tools, technologies, and ways of working to improve service management, ensuring optimal use of existing IT Service Management & Service Desk tools. Analyse Service Desk metrics to identify trends and improve performance, reporting findings to the Service Operations Management team to support collaborative continual improvement of … escalate exceptions or delays promptly Ensure minimal downtime and service disruption during patch deployment. Manage Patch exceptions and mitigations. Collaborate with Transition Management to facilitate the transition of new services and processes into operational use. Contribute to the planning, execution, and monitoring of transition projects to ensure they meet predefined objectives and integrate effectively with existing services, processes More ❯
Employment Type: Permanent
Salary: £NEG benefits
Posted:

New Business Development Manager - IT Services SaaS

Surrey, South East, United Kingdom
Hybrid / WFH Options
Global Technology Solutions Ltd
Business Development Manager - New Business - ITSM Solutions Sales UK | Full-time | Fully Remote | £50,000 base + £100,000 OTE (Uncapped) About Us Were a fast-growing SaaS provider helping IT service teams simplify and streamline how they work. Our purpose is simple: helping IT Service Desks help everyone else. Were expanding rapidly in … company where your work makes a real difference and where success is recognised and rewarded this is the place for you. The Role Were hiring a New Business Manager ITSM Solutions to drive new business growth across the UK. This is a fully remote role, but youll need to be comfortable meeting customers face-to-face when needed. … UK. A UK driving licence and access to a car are required. What Were Looking For Proven experience in B2B enterprise software sales. Background in ITSM, SaaS, or Managed Services (preferred). Track record of building pipeline and closing deals. Excellent prospecting, discovery, and negotiation skills. Confident presentation skills (remote and in-person). Self-motivated, resilient, and highly More ❯
Employment Type: Permanent, Work From Home
Posted:

New Business Development Manager - IT Services SaaS

Surrey, United Kingdom
Hybrid / WFH Options
Global Technology Solutions Ltd
Business Development Manager - New Business - ITSM Solutions Sales UK Full-time Fully Remote £50,000 base + £100,000 OTE (Uncapped) About Us Were a fast-growing SaaS provider helping IT service teams simplify and streamline how they work. Our purpose is simple: helping IT Service Desks help everyone else. Were expanding rapidly in More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

IT Service Delivery Manager

London, South East, England, United Kingdom
C4S Search Ltd
JOB TITLE: Service Delivery Manager … LOCATION: London SALARY: £60,000 - £70,000 WAY OF WORKING: Full Time/Hybrid | Permanent THE BUSINESS: Our client is a highly reputable provider of IT Managed Services, supporting leading organisations across the professional and financial services sectors. Known for delivering secure, reliable and customer-centred technology services, they ensure critical IT environments … ensuring seamless service performance, strong stakeholder relationships, and proactive improvement of IT operations. You will act as the bridge between clients, technical delivery and account management, ensuring services consistently exceed expectations. RESPONSIBILITIES: Act as primary escalation point for persistent issues and major incident coordination Monitor and report on SLA and KPI performance across customers Drive cross-team More ❯
Employment Type: Full-Time
Salary: £60,000 - £70,000 per annum
Posted:

IT Service Performance Manager

London Area, United Kingdom
Hybrid / WFH Options
La Fosse
IT Service Delivery Manager | 2 Days in London (3 days WFH) You know what good service looks like. You’ve worked with vendors, wrangled SLAs, and kept delivery on track even when things got messy. Now you're ready for a role where your voice matters, your ideas land, and your leadership drives real change. We … re looking for an IT Service Delivery Manager to join a growing team that’s serious about service excellence, but not stuck in its ways. You’ll be the bridge between our business and our service providers, making sure what’s promised gets delivered, and what’s delivered keeps improving. … What’s in it for you? c. £60,000 salary + benefits Hybrid working: 2 days a week in our London office A chance to shape how services are delivered across a multi-sourced environment Opportunities within to progress to Senior SDM. What we’re looking for: Someone to grow with the role. Expecting c. 5 years More ❯
Posted:

IT Service Performance Manager

City of London, London, United Kingdom
Hybrid / WFH Options
La Fosse
IT Service Delivery Manager | 2 Days in London (3 days WFH) You know what good service looks like. You’ve worked with vendors, wrangled SLAs, and kept delivery on track even when things got messy. Now you're ready for a role where your voice matters, your ideas land, and your leadership drives real change. We … re looking for an IT Service Delivery Manager to join a growing team that’s serious about service excellence, but not stuck in its ways. You’ll be the bridge between our business and our service providers, making sure what’s promised gets delivered, and what’s delivered keeps improving. … What’s in it for you? c. £60,000 salary + benefits Hybrid working: 2 days a week in our London office A chance to shape how services are delivered across a multi-sourced environment Opportunities within to progress to Senior SDM. What we’re looking for: Someone to grow with the role. Expecting c. 5 years More ❯
Posted:

IT Service Performance Manager

london, south east england, united kingdom
Hybrid / WFH Options
La Fosse
IT Service Delivery Manager | 2 Days in London (3 days WFH) You know what good service looks like. You’ve worked with vendors, wrangled SLAs, and kept delivery on track even when things got messy. Now you're ready for a role where your voice matters, your ideas land, and your leadership drives real change. We … re looking for an IT Service Delivery Manager to join a growing team that’s serious about service excellence, but not stuck in its ways. You’ll be the bridge between our business and our service providers, making sure what’s promised gets delivered, and what’s delivered keeps improving. … What’s in it for you? c. £60,000 salary + benefits Hybrid working: 2 days a week in our London office A chance to shape how services are delivered across a multi-sourced environment Opportunities within to progress to Senior SDM. What we’re looking for: Someone to grow with the role. Expecting c. 5 years More ❯
Posted:

IT Service Performance Manager

slough, south east england, united kingdom
Hybrid / WFH Options
La Fosse
IT Service Delivery Manager | 2 Days in London (3 days WFH) You know what good service looks like. You’ve worked with vendors, wrangled SLAs, and kept delivery on track even when things got messy. Now you're ready for a role where your voice matters, your ideas land, and your leadership drives real change. We … re looking for an IT Service Delivery Manager to join a growing team that’s serious about service excellence, but not stuck in its ways. You’ll be the bridge between our business and our service providers, making sure what’s promised gets delivered, and what’s delivered keeps improving. … What’s in it for you? c. £60,000 salary + benefits Hybrid working: 2 days a week in our London office A chance to shape how services are delivered across a multi-sourced environment Opportunities within to progress to Senior SDM. What we’re looking for: Someone to grow with the role. Expecting c. 5 years More ❯
Posted:

IT Service Performance Manager

london (city of london), south east england, united kingdom
Hybrid / WFH Options
La Fosse
IT Service Delivery Manager | 2 Days in London (3 days WFH) You know what good service looks like. You’ve worked with vendors, wrangled SLAs, and kept delivery on track even when things got messy. Now you're ready for a role where your voice matters, your ideas land, and your leadership drives real change. We … re looking for an IT Service Delivery Manager to join a growing team that’s serious about service excellence, but not stuck in its ways. You’ll be the bridge between our business and our service providers, making sure what’s promised gets delivered, and what’s delivered keeps improving. … What’s in it for you? c. £60,000 salary + benefits Hybrid working: 2 days a week in our London office A chance to shape how services are delivered across a multi-sourced environment Opportunities within to progress to Senior SDM. What we’re looking for: Someone to grow with the role. Expecting c. 5 years More ❯
Posted:

IT Service Manager - Operations Support

Greensboro, North Carolina, United States
PROLIM Corporation
IT Service Manager - Operations Support Greensboro, North Carolina (Onsite) Description The IT Service Delivery Manager leads the operations support for Siemens MOM/Opcenter applications (and related integrations with MES/PLC/SCADA/ERP), ensuring reliable production performance, disciplined service management, and data-driven reporting to business and plant leadership. … processes, champions continuous improvement (Kaizen) with measurable benefits, and translates operational realities into clear executive reporting and improvement proposals that raise uptime, throughput, quality, and cost efficiency. The manager fosters people, standardizes processes, and partners with plant operations to ensure technology reliably enables manufacturing performance. Key Responsibilities: Service Delivery & Operations: Serve as the primary IT contact … solution oriented service. Identify opportunities to expand business value through automation, data visibility, and process optimization; align initiatives to operational goals. Requirements Qualifications and Skills: 5+ years in IT operations/service management, including on-site manufacturing support and application management for MOM/MES or relevant domain. Demonstrated leadership of teams delivering technical support and service improvements More ❯
Employment Type: Permanent
Salary: USD Annual
Posted:
IT Services Manager
10th Percentile
£40,000
25th Percentile
£40,250
Median
£55,000
75th Percentile
£62,005
90th Percentile
£75,700