Chartered Institute of Procurement and Supply (CIPS)
early and open consultation and engagement with the Command's personnel and Trade Unions. This position is advertised at 37 hours per week. Job description IT Hardware & Services (H&S) Deployed and Interoperability This role will be operating at the heart of the Gateways team delivering ITservices between the MOD, International Organisations and … The role of Senior Commercial Manager includes the following: Providing expertise to Defence Digital project delivery teams to influence and inform the sourcing of new goods and services from 3rd parties Proactive market insight which includes a coordinated monitoring of potential and existing suppliers in a strategic and dynamic way Define and run Procurement processes in line More ❯
Job Description: The ITManager, Infrastructure Services, will be responsible for IT workflow management across all areas of IT Operations, including incident and problem management, change management, service requests, lifecycle and asset management, configuration management. The individual will be responsible for maximizing the utilization of technology and available resources to achieve … responsible for data center infrastructure, including servers, networks, cloud, AI\ML, business applications and databases for the entire Saab, Inc. enterprise. This position requires close partnership with the IT Support Team, IT Security Team and the Business Systems Team to plan, design, support, and operate the IT Infrastructure in a secure and efficient manner … of data center capacity. Maintain expert knowledge on all applications and their use on systems for various critical systems. Ensure client satisfaction and provide an optimal level of customer services for various departments. Maintain effective professional relationships with IT relationship managers. Maintain expert knowledge on all business procedures associated with assets and capacity. Monitor all functional resources More ❯
Contract Type: Permanent Working style: Hybrid 50% home/office based Closing Date: 3rd July 2025 The main purpose of the role is to support the Head of ITService Management in defining, executing, and delivering the ITService strategy in Royal London Group, as well as manage ITIL processes. About the role Own and drive … the strategy for Service and adjust the strategy based on evolving and broader Business and IT goals and needs. Communicate ITService strategy to relevant stakeholders and provide regular progress updates. Own multiple ITIL processes (for example Change Enablement, Incident, Problem, Request, Configuration Management), drive continuous improvement of these, and obtain/retain buy-in to … deliver other aspects of the Service function's needs (e.g. Service reporting). Lead service governance initiatives, ensuring compliance, performance, and value delivery. About you Proven experience in ITService Management, ideally in a strategic or leadership capacity. Excellent stakeholder engagement and communication skills. Analytical mindset with the ability to interpret data and drive insights. Practical application of More ❯
Sheffield, South Yorkshire, Yorkshire, United Kingdom Hybrid / WFH Options
DWP Digital
and make payments worth over £195bn a year to support some of the most vulnerable people in our society. We are looking for a Senior ITServiceManager to join our community of tech experts in DWP Digital. We're driving a once-in-a-generation transformation of government services. We're using fresh ideas and … scale of what we do is extraordinary, and our purpose is unique. We'd love you to join us. Delivery. Work. Projects. As a Senior ITServiceManager working on Health and Disability, you'll play a pivotal role in shaping the end-to-end delivery, support, and user experience of key digital products and services. … a unique opportunity to be at the heart of meaningful change. You'll lead the resolution of complex service issues, build strong relationships with commercial suppliers, and ensure our services meet both user needs and business priorities. Your expertise will guide decisions on product design, service delivery, and policy queries. What skills, knowledge and experience will you need? ITIL More ❯
Leeds, West Yorkshire, Yorkshire, United Kingdom Hybrid / WFH Options
DWP Digital
and make payments worth over £195bn a year to support some of the most vulnerable people in our society. We are looking for a Senior ITServiceManager to join our community of tech experts in DWP Digital. We're driving a once-in-a-generation transformation of government services. We're using fresh ideas and … scale of what we do is extraordinary, and our purpose is unique. We'd love you to join us. Delivery. Work. Projects. As a Senior ITServiceManager working on Health and Disability, you'll play a pivotal role in shaping the end-to-end delivery, support, and user experience of key digital products and services. … a unique opportunity to be at the heart of meaningful change. You'll lead the resolution of complex service issues, build strong relationships with commercial suppliers, and ensure our services meet both user needs and business priorities. Your expertise will guide decisions on product design, service delivery, and policy queries. What skills, knowledge and experience will you need? ITIL More ❯
Manchester, North West, United Kingdom Hybrid / WFH Options
DWP Digital
and make payments worth over £195bn a year to support some of the most vulnerable people in our society. We are looking for a Senior ITServiceManager to join our community of tech experts in DWP Digital. We're driving a once-in-a-generation transformation of government services. We're using fresh ideas and … scale of what we do is extraordinary, and our purpose is unique. We'd love you to join us. Delivery. Work. Projects. As a Senior ITServiceManager working on Health and Disability, you'll play a pivotal role in shaping the end-to-end delivery, support, and user experience of key digital products and services. … a unique opportunity to be at the heart of meaningful change. You'll lead the resolution of complex service issues, build strong relationships with commercial suppliers, and ensure our services meet both user needs and business priorities. Your expertise will guide decisions on product design, service delivery, and policy queries. What skills, knowledge and experience will you need? ITIL More ❯
Blackpool, Lancashire, North West, United Kingdom Hybrid / WFH Options
DWP Digital
and make payments worth over £195bn a year to support some of the most vulnerable people in our society. We are looking for a Senior ITServiceManager to join our community of tech experts in DWP Digital. We're driving a once-in-a-generation transformation of government services. We're using fresh ideas and … scale of what we do is extraordinary, and our purpose is unique. We'd love you to join us. Delivery. Work. Projects. As a Senior ITServiceManager working on Health and Disability, you'll play a pivotal role in shaping the end-to-end delivery, support, and user experience of key digital products and services. … a unique opportunity to be at the heart of meaningful change. You'll lead the resolution of complex service issues, build strong relationships with commercial suppliers, and ensure our services meet both user needs and business priorities. Your expertise will guide decisions on product design, service delivery, and policy queries. What skills, knowledge and experience will you need? ITIL More ❯
Birmingham, West Midlands, United Kingdom Hybrid / WFH Options
DWP Digital
and make payments worth over £195bn a year to support some of the most vulnerable people in our society. We are looking for a Senior ITServiceManager to join our community of tech experts in DWP Digital. We're driving a once-in-a-generation transformation of government services. We're using fresh ideas and … scale of what we do is extraordinary, and our purpose is unique. We'd love you to join us. Delivery. Work. Projects. As a Senior ITServiceManager working on Health and Disability, you'll play a pivotal role in shaping the end-to-end delivery, support, and user experience of key digital products and services. … a unique opportunity to be at the heart of meaningful change. You'll lead the resolution of complex service issues, build strong relationships with commercial suppliers, and ensure our services meet both user needs and business priorities. Your expertise will guide decisions on product design, service delivery, and policy queries. What skills, knowledge and experience will you need? ITIL More ❯
Handsworth, South Yorkshire, UK Hybrid / WFH Options
DWP Digital
and make payments worth over £195bn a year to support some of the most vulnerable people in our society. We are looking for a Senior ITServiceManager to join our community of tech experts in DWP Digital. We're driving a once-in-a-generation transformation of government services. We're using fresh ideas and … scale of what we do is extraordinary, and our purpose is unique. We'd love you to join us. Delivery. Work. Projects. As a Senior ITServiceManager working on Health and Disability, you'll play a pivotal role in shaping the end-to-end delivery, support, and user experience of key digital products and services. … a unique opportunity to be at the heart of meaningful change. You'll lead the resolution of complex service issues, build strong relationships with commercial suppliers, and ensure our services meet both user needs and business priorities. Your expertise will guide decisions on product design, service delivery, and policy queries. What skills, knowledge and experience will you need? ITIL More ❯
Newcastle Upon Tyne, Tyne and Wear, North East, United Kingdom Hybrid / WFH Options
DWP Digital
and make payments worth over £195bn a year to support some of the most vulnerable people in our society. We are looking for a Senior ITServiceManager to join our community of tech experts in DWP Digital. We're driving a once-in-a-generation transformation of government services. We're using fresh ideas and … scale of what we do is extraordinary, and our purpose is unique. We'd love you to join us. Delivery. Work. Projects. As a Senior ITServiceManager working on Health and Disability, you'll play a pivotal role in shaping the end-to-end delivery, support, and user experience of key digital products and services. … a unique opportunity to be at the heart of meaningful change. You'll lead the resolution of complex service issues, build strong relationships with commercial suppliers, and ensure our services meet both user needs and business priorities. Your expertise will guide decisions on product design, service delivery, and policy queries. What skills, knowledge and experience will you need? ITIL More ❯
Watford, Hertfordshire, United Kingdom Hybrid / WFH Options
Wickes
We have an exciting opportunity for an ITServiceManager to join our Tech Operations team. Reporting to the Head of Service Management and Transition, you will play a key role in providing leadership, guidance, and structure to both Business Stakeholders and Technology Service Partners, ensuring the delivery of exceptional ITservices that … enhance our customer experience. As the ITServiceManager you will be responsible for the effective delivery and performance of ITservices across the Digital, HR, and Finance portfolios . This role ensures that services meet agreed service levels, support business objectives, and continually improve. You will manage the end-to-end … service life-cycle, including incident, problem, and change management, and work closely with key stakeholders to ensure ITservices are aligned with business needs. You will also play a key role in service transition for new solutions, ensuring smooth handover into live support and the delivery of business value. As part of a transformation programme into a More ❯
Press Tab to Move to Skip to Content Link Select how often (in days) to receive an alert: ITService Delivery Manager Location: Medway, GB, ME4 4UG Onsite or Hybrid: OnSite Job Title: ITService Delivery Manager Location: Chatham, Kent Compensation: Competitive Salary + Benefits Role Type: Full time/12-month … Service Delivery Manager, you'll have a role that's out of the ordinary. Responsible for the IT Operational team that provide ITServices to the Royal School of Military Engineering (RSME) across all 5 sites, maintaining and supporting the ICT infrastructure and applications. Day-to-day, you'll oversee the IT department's daily operations with a focus on ensuring services operate in line with SLA's. Ensure services and technology are kept up to date, supported and secure Driving IT initiatives that enhance efficiency, security and scalability Develop and implement IT policies and strategies Stakeholder/customer engagement providing guidance to both More ❯
Our client delivers well adverse MSP who deliver into the Public sector, they provide various different types of IT solutions. They arean IT consultant company that offers expert technology, IT and telephony consultation services. They have 150+ experienced team members and 9 locations in the UK and Ireland.They are now on the lookout for … a Service Delivery Manager to come on board permanently. Responsibilities: Customer Site Travel Service Management Client Relationship Resource Management Financial Management Process Management Skills/Must have: ITIL Service Management Experience MSP Experience Supplier Management Education experience Good knowledge of IT 3-5 years Management Experience Benefits: Health Dental Bonus - £5k per year Salary: £40k per More ❯
Northwich, England, United Kingdom Hybrid / WFH Options
Accelero
Service Delivery Manager | Up to £50k | Hybrid (Northwich) We're hiring an experienced Service Delivery Manager to lead internal IT operations and drive continuous improvement across systems and outsourced tech services. This role is key to ensuring internal infrastructure supports business efficiency, compliance, and growth. What you'll be doing: ✅ Oversee internal IT … Ensure compliance (ISO 27001, SOC 2) ✅ Own budgeting, procurement, and innovation initiatives ✅ Collaborate with senior stakeholders and exec team What we're looking for: 🔹 3+ years in internal ITservice delivery 🔹 Strong vendor management & ITIL knowledge 🔹 Experience in cloud environments & compliance frameworks 🔹 Excellent communicator and problem solver Perks include: 💻 Hybrid working | 🏋️♂️ Free onsite gym | 🏥 BUPA healthcare | 🚗 Free parking More ❯
Bridgewater, Somerset, TA5 (2 days in the office per week, Shurton, United Kingdom
Integral Recruitment Ltd
ITServicesManager – Energy Infrastructure Bridgewater, Somerset, TA5 (Hybrid – 2 days on-site) £60,000 - £70,000 plus benefits including a bonus, car allowance and more Ready to lead IT operations for one of the UK’s most impactful green energy projects? We’re hiring an ITServicesManager to spearhead IT excellence. This role would suit an ITServicesManager with a strong background in Systems Administration support, with demonstrable experience of shaping and delivering ITservices within a multi-divisional business. As ITServicesManager, you’ll: Work proactively with … and tech bars. Understand IT cost drivers and recommend cost-effective service delivery Serve as the primary interface between the business and partners for ITservices issue escalation Maintain visibility of risks related to operational application services, identifying effective mitigation and appropriate escalation. Define system performance measures and monitor, measure, and report on ITMore ❯
Service Transition Manager , to join our Service Management practice ; within one of our Hospitality clients. This opportunitity requires the planning, delivery, and operational performance of technology services, ensuring reliability, efficiency, and scalability across our client . This is a hybrid position but you will be required to attend the office up to 3 days a week … based in the Dunstable . What you'll be doing: Lead the end - to - end service introduction process, ensuring that new services are transitioned from development to operations smoothly. Work closely with project teams, business stakeholders, and IT teams to define service requirements, scope, and performance expectations during the transition phase. Coordinate with cross - functional teams to … Ensure that the new service meets security, compliance, and governance standards, working closely with security teams to mitigate potential risks. Define the technical architecture and service model for new services, ensuring it aligns with existing infrastructure and systems. Manage the deployment of monitoring and alerting systems to ensure that new services are adequately tracked, and potential More ❯
and implementation across both physical and virtual environments. The ideal candidate is dynamic, highly committed, and brings a structured, analytical, and enthusiastic approach to delivering complex ITservices in fast-paced, enterprise-scale environments. The candidate will have at least 5+ years’ experience leading ITservice management. This role requires a high level of stakeholder … readiness criteria are met prior to go-live. Conduct Service Management Readiness Testing to validate operational preparedness. Collaborate with the ServiceNow tooling team to ensure seamless onboarding of new services into the ITSM platform. Partner with Solution Architects to ensure service designs meet functional and non-functional requirements. Coordinate with IT Security to complete all required health … operational risks and issues related to service transition activities. Key Skills Service Transition Management Leading end-to-end service transition activities for complex IT projects. Embedding new services into operational environments with minimal disruption. Service Design Creating detailed service design packages that align with business and technical requirements. Integrating enterprise standards and supplier capabilities into service models. More ❯
and implementation across both physical and virtual environments. The ideal candidate is dynamic, highly committed, and brings a structured, analytical, and enthusiastic approach to delivering complex ITservices in fast-paced, enterprise-scale environments. The candidate will have at least 5+ years’ experience leading ITservice management. This role requires a high level of stakeholder … readiness criteria are met prior to go-live. Conduct Service Management Readiness Testing to validate operational preparedness. Collaborate with the ServiceNow tooling team to ensure seamless onboarding of new services into the ITSM platform. Partner with Solution Architects to ensure service designs meet functional and non-functional requirements. Coordinate with IT Security to complete all required health … operational risks and issues related to service transition activities. Key Skills Service Transition Management Leading end-to-end service transition activities for complex IT projects. Embedding new services into operational environments with minimal disruption. Service Design Creating detailed service design packages that align with business and technical requirements. Integrating enterprise standards and supplier capabilities into service models. More ❯
and implementation across both physical and virtual environments. The ideal candidate is dynamic, highly committed, and brings a structured, analytical, and enthusiastic approach to delivering complex ITservices in fast-paced, enterprise-scale environments. The candidate will have at least 5+ years’ experience leading ITservice management. This role requires a high level of stakeholder … readiness criteria are met prior to go-live. Conduct Service Management Readiness Testing to validate operational preparedness. Collaborate with the ServiceNow tooling team to ensure seamless onboarding of new services into the ITSM platform. Partner with Solution Architects to ensure service designs meet functional and non-functional requirements. Coordinate with IT Security to complete all required health … operational risks and issues related to service transition activities. Key Skills Service Transition Management Leading end-to-end service transition activities for complex IT projects. Embedding new services into operational environments with minimal disruption. Service Design Creating detailed service design packages that align with business and technical requirements. Integrating enterprise standards and supplier capabilities into service models. More ❯
Our client is an award-winning specialist travel company creating tailor-made holidays to selected destinations and is looking for an IT Infrastructure Engineer with expertise in maintaining IT & Data Communication system's infrastructure and providing efficient and effective technical support. Hybrid role - ideally looking for someone to visit the … office 2 days a week. The Role: This role is vital in maintaining core IT and data Communication systems infrastructure and providing efficient and effective technical support services across the business. This will involve maintaining strong relationships with third-party suppliers and managing the IT support team to provide the business with modern, resilient IT Infrastructure. It will also involve implementing strategies and solutions to enhance service quality and performance across a range of systems. Key Responsibilities Technical Support: Ensure the IT infrastructure is efficient and resilient using a combination of 3rd party vendors and an in-house team. Act as an escalation point for technical issues, providing guidance More ❯
We are looking for a Technical ServiceManager to assist the Head of Global Service Delivery in ensuring that the Cloud Operations & End User Computing teams consistently provide an expert, efficient, and highly customer-focused IT support service to our Managed Service Clients’ user community within agreed service levels, managing reported incidents and requests throughout the … incident lifecycle. The Technical Manager will provide guidance, technical advice, and mentoring to other members of the team ensuring all processes are followed each and every time, to the requisite level of detail, to ensure a high quality support service. The manager will also act as one of the deputies in the absence of the Head More ❯
We are looking for a Technical ServiceManager to assist the Head of Global Service Delivery in ensuring that the Cloud Operations & End User Computing teams consistently provide an expert, efficient, and highly customer-focused IT support service to our Managed Service Clients’ user community within agreed service levels, managing reported incidents and requests throughout the … incident lifecycle. The Technical Manager will provide guidance, technical advice, and mentoring to other members of the team ensuring all processes are followed each and every time, to the requisite level of detail, to ensure a high quality support service. The manager will also act as one of the deputies in the absence of the Head More ❯
We are looking for a Technical ServiceManager to assist the Head of Global Service Delivery in ensuring that the Cloud Operations & End User Computing teams consistently provide an expert, efficient, and highly customer-focused IT support service to our Managed Service Clients’ user community within agreed service levels, managing reported incidents and requests throughout the … incident lifecycle. The Technical Manager will provide guidance, technical advice, and mentoring to other members of the team ensuring all processes are followed each and every time, to the requisite level of detail, to ensure a high quality support service. The manager will also act as one of the deputies in the absence of the Head More ❯
Manchester Area, United Kingdom Hybrid / WFH Options
Harvey Nash
ITServiceManager – 12-Month FTC £45,000 - £55,000 Location: Greater Manchester (Hybrid working available) We’re looking for an experienced ITServiceManager to lead the delivery and support of ITservices within professional services for a public sector client of ours in Manchester. This is … a pivotal role, ensuring ITservices effectively support key academic and administrative functions. You’ll be responsible for: Overseeing day-to-day service management and continuous improvement Supporting incident, problem, and project delivery activities Engaging with stakeholders to deliver tailored, high-quality IT solutions Managing budgets, vendor relationships, and compliance standards Promoting service excellence and … equality, diversity and inclusion, and actively encourage applicants from all backgrounds. Join us in shaping a more inclusive digital future. If you are an experienced ITServiceManager who is able to successfully bridge the gap between Digital IT and Professional Services, then I would like to hear from you. Please apply now More ❯
ITService Delivery Manager Hybrid/UK/BE/NL - £45K-£55K permanent role OCS Consulting plc is a leading IT Consultancy with offices … in UK and Europe (Netherlands, Belgium and Switzerland) and is looking to recruit a permanent ITService Delivery Manager . We deliver a range of services from IT Consultancy, Software Project Development and Application Support Services for our corporate Clients covering Insurance, Retail, FMCG, Automotive, Logistics & Leasing, Publishing and Charity domains (including … clients which are UK and European Based. Key Requirements include: Minimum 2 years Management Experience Experience of working in a technical delivery role Experience of both managing and delivering services to Clients Line management experience Software management experience is a nice to have Excellent English written and verbal communication skills Team management and team development experience An engaging and More ❯