26 to 50 of 89 Permanent IT Services Manager Jobs

team in the Defence sector. The successful candidate will play a pivotal role in ensuring the delivery of high-quality IT services to support critical defence operations. This role requires strong leadership skills, technical expertise, and the ability to manage complex service delivery requirements within a highly … candidate must hold an active SC Clearance and be a British national. Key Responsibilities: Service Delivery Management: Lead the delivery of IT services to meet both operational and strategic goals. Ensure that service levels (SLAs) and key performance indicators (KPIs) are achieved. Client and Stakeholder Engagement: Serve ...

form part of a well-established service management team. You will be helping to lead the delivery of high-quality IT support services and drive continuous improvement across our operational environment. You will be responsible, as a team, for the delivery of our support services. You will … manage a team of Service Managers and 2nd Line Technicians to their full potential. Duties Include: Identify and mitigate risks which could impact our services, performance or compliance. Produce and interpret departmental KPI reports to assess operational performance, monitor efficiency, identify risks, and recommend improvements to support department objectives. ...

seeking an experienced Service Delivery and Service Improvement professional to take ownership of the ongoing performance, stability, and continuous enhancement of IT services across the organisation. This role is responsible for ensuring high levels of service quality through effective service delivery management, performance monitoring, incident and escalation … teams, you will drive service excellence by identifying improvement opportunities, managing risk and compliance activities, supporting the transition of new and changed services into live operation, and ensuring services continue to meet evolving business needs and expectations. Responsibilities IT Service Delivery Management and Service Improvement. Service ...

Radius Consultancy Ltd in London seeks an IT Services/Telco Services Product Manager to drive growth of the company’s services and products. You will work with multi-functional teams, manage the full product life cycle, conduct market and customer surveys … prepare business plans while coordinating with third party partners. The role requires experience developing ICT or data centre services, strong commercial acumen, and a proven ability to deliver tangible benefits to a commercial #J-18808-Ljbffr ...

client is seeking an experienced and driven IT Service Manager to join their team in either Guernsey or Jersey on a full-time, permanent basis. In this pivotal role, you will lead the day-to-day management, governance, and continual improvement of technology services. Reporting … Senior Manager, Technology, you will ensure that IT services remain reliable, secure, and resilient while being aligned with business needs, customer expectations, and regulatory requirements. This is a fantastic opportunity for a service-focused technology professional to enhance IT service management practices, drive ...

client is seeking an experienced and driven IT Service Manager to join their team in either Guernsey or Jersey on a full-time, permanent basis. In this pivotal role, you will lead the day-to-day management, governance, and continual improvement of technology services. Reporting … Senior Manager, Technology, you will ensure that IT services remain reliable, secure, and resilient while being aligned with business needs, customer expectations, and regulatory requirements. This is a fantastic opportunity for a service-focused technology professional to enhance IT service management practices, drive ...

plus pension and bonus Requirements : experience with IT Service Management, governance, operational resilience or technology control environments, ITIL, COBIT, Knowledge of financial services regulations including DORA, FCA/PRA Operational Resilience, ECB ICT expectations and SOX. We're looking for an IT Service Delivery Operational … monitored and embedded across the organisation. The role will focus on: Operational governance oversight across the 17 ITIL Service Management practices. Supporting governance over services linked to Important Business Services, Critical Important Functions, resilience, audit, regulatory remediation and control effectiveness. Producing governance reporting, management information, maturity assessments, KPIs ...

plus pension and bonus Requirements : experience with IT Service Management, governance, operational resilience or technology control environments, ITIL, COBIT, Knowledge of financial services regulations including DORA, FCA/PRA Operational Resilience, ECB ICT expectations and SOX. We're looking for an IT Service Delivery Operational … monitored and embedded across the organisation. The role will focus on: Operational governance oversight across the 17 ITIL Service Management practices. Supporting governance over services linked to Important Business Services, Critical Important Functions, resilience, audit, regulatory remediation and control effectiveness. Producing governance reporting, management information, maturity assessments, KPIs ...

Sodexo is seeking a Technical Operations Manager to lead the delivery of secure, reliable IT services at HMP Addiewell. You will manage the local IT function, supporting around 300 local customers and contributing to IT services across an estate … approximately 1,500 users. The role covers IT service delivery, incident management, technical support, projects, security and compliance within Justice Services, Education and Healthcare networks. #J-18808-Ljbffr ...

form part of a well-established service management team. You will be helping to lead the delivery of high-quality IT support services and drive continuous improvement across our operational environment. You will be responsible, as a team, for the delivery of our support services. You will … manage a team of Service Managers and 2nd Line Technicians to their full potential. Duties Include: Identify and mitigate risks which could impact our services, performance or compliance. Produce and interpret departmental KPI reports to assess operational performance, monitor efficiency, identify risks, and recommend improvements to support department objectives. ...

Group IT Service Desk Manager is responsible for the Group IT Service Desk function, taking day‐to‐day ownership of first and second‐line support delivery to all K3 Advisory Group business units with the exception of Wealth Management and Business Sales, which … supported separately. Reporting to the Head of Group IT, the role line manages the Principal Support Analysts and Support Analysts, and is responsible for embedding the Service function SOP pack, maintaining coverage across sites, and driving the performance and accountability agenda for desk staff. This is a hybrid ...

This is an exciting opportunity for an IT Operational Delivery Project Manager/IT Service Manager to join this global Energy company looking after DEX Sustainability, including Delivery, Operational Readiness, Stabilisation and Risk Reduction. Description: DEX Sustainability Responsibilities Lead DEX Sustainability from … issues clearly to leadership and stakeholders Lead cross-functional teams through delivery, testing, deployment and transition to BAU Role Summary: Delivery-focused Project Manager with strong operational and service management experience to lead DEX Sustainability through implementation, operational readiness, stabilisation and transition into business-as-usual support. Mandatory ...

looking for an IT Service Desk Manager to join Team OB in our Support Office. As an IT Service Desk Manager at OB, you will plan, coordinate and lead our IT Service Desk, ensuring our team members across the business … liaison between IT, business teams and external providers, giving stakeholders clear timelines on resolution. Monitor business impact and downtime of key services, adjusting plans and processes as needed. Build strong working relationships with leaders across the business; elevate issues to third parties or partners where they ...

Business Development Manager (IT Software Industry) We are seeking a dynamic and experienced Business Development Manager for our IT Software company. The ideal candidate will have 2-3 years of relevant experience, a strong aptitude for client interaction, and a proven track … company. Fluent English communication skills, a solid understanding of domestic clients, qualifications of a B.tech degree and an MBA in marketing and IT are highly desirable. Key Responsibilities Build and maintain strong relationships with clients by understanding their business needs and proposing tailored IT solutions. Generate ...

Information Technology – End User Services Manager Birmingham , AL - Onsite Job ID: 37771 Posted: 2026-09-23 Employment Type: Direct Hire Are you an IT leader who knows that great support is about more than closing tickets? Our client is looking for an IT … related field preferred. 5+ years of IT support experience, including direct people-management responsibility. Demonstrated experience managing a technical support, deskside, field services, or infrastructure team. Verifiable direct-management experience — including performance management, difficult employee conversations, coaching, and accountability. A track record of successfully managing employees with ...

first hire in a new managed services division and help build it from day one. About Overline Overline Network Consultants has supported UK businesses since 1994. In that time, we've helped more than 4,000 companies in sectors including legal, finance, healthcare and recruitment stay connected … through our communications, connectivity and IT solutions. We're now launching a dedicated Managed Services division , and this is our first hire into it. You won't be starting from nothing. You'll have an established brand, a large existing customer base to sell into, a skilled ...

# IT Service Manager at N Consulting LtdRole Title: IT Service ManagerWork mode: HybridNumber of days a week worked in the office: 40% onsite (for a standard 5‐day week, this is 2 days/week).Contract duration: one (1) year from the commencement … report to these offices.SC ELIGIBLE candidates required---------------------------------------JOB DETAILSRole Title: IT Service ManagerThe Markets, Intelligence and Enforcement (MIE) Product Group Service Manager is responsible for ensuring the delivery of day to day IT operational services to the client from suppliers. The role ...

Location: Derby - Head Office Contract Type: Permanent Salary: Circa £55,000 Including Free travel on EMR services and 75% discount on all other train operators Closing Date: Sunday 04 October 2026 Interview Date: To be confirmed Reference: 2026-77 We are proud to be One Team at East Midlands … support across the business. You’ll combine strategic thinking with hands‐on leadership, driving service improvement while ensuring day‐to‐day IT services remain responsive, efficient and customer-focused. This is a key role in shaping our Service Delivery strategy, improving the end‐user experience and ensuring ...

Convey Law is seeking an IT Manager to lead the Group IT team in Newport. Reporting to the IT Director, you will drive operations, security and strategic IT projects across the Convey Group, including Convey365. You will balance hands … leadership with strategic collaboration to support growth and technology delivery. The role requires extensive experience in IT management, ISO27001 governance and a customer-focused approach to service delivery. #J-18808-Ljbffr ...

with the Managing Director and Technical Team, you'll become a trusted adviser to your customers, helping them maximise the value of our managed services while uncovering opportunities to expand and strengthen our partnerships. You'll enjoy genuine autonomy, influence our commercial strategy and play a key role … other networking opportunities. • Prepare proposals, quotations, tenders and commercial agreements through to successful completion. • Drive cross-selling and upselling opportunities across our managed services portfolio. • Attend networking events, supplier meetings and industry events to generate new opportunities and strengthen relationships. • Monitor account performance, sales metrics and forecasts, recommending actions ...

with the Managing Director and Technical Team, you'll become a trusted adviser to your customers, helping them maximise the value of our managed services while uncovering opportunities to expand and strengthen our partnerships. You'll enjoy genuine autonomy, influence our commercial strategy and play a key role … other networking opportunities. Prepare proposals, quotations, tenders and commercial agreements through to successful completion. Drive cross-selling and upselling opportunities across our managed services portfolio. Attend networking events, supplier meetings and industry events to generate new opportunities and strengthen relationships. Monitor account performance, sales metrics and forecasts, recommending actions ...

is accountable for the successful transition of IT projects, changes and enhancements into live service across five global regions, ensuring services are operationally ready, stable and supportable from day one. The role ensures each new or changed service has a robust service wrapper, including support … Service Desk providers. What will be your key deliverables? Principal Accountabilities Service Transition Delivery Own the end-to-end service transition process for new services, applications and significant changes. Ensure transitions meet agreed Service Acceptance Criteria and include a complete operational service wrapper. Validate support model, support hours, incident ...

IT Service Manager The Role This is an opportunity for you to join us as a Service Manager, becoming part of an established service management team responsible for the day-to-day operation of our business-as-usual support services. This role includes line … management responsibilities, supporting and developing a team of Support Desk Engineers to ensure daily operations run effectively and smoothly. As a Service Manager, you will be helping maintain our key performance indicators, service levels, and promote excellent customer service. You will produce and analyse customer reports, ensuring data ...

IT Service Manager The Role This is an opportunity for you to join us as a Service Manager, becoming part of an established service management team responsible for the day-to-day operation of our business-as-usual support services. This role includes line … management responsibilities, supporting and developing a team of Support Desk Engineers to ensure daily operations run effectively and smoothly. As a Service Manager, you will be helping maintain our key performance indicators, service levels, and promote excellent customer service. You will produce and analyse customer reports, ensuring data ...

exciting and highly motivated team, where no two days are the same and where you can help and support the reliability of live services within our IT applications? If so, we want to hear from you! DWP Digital build and maintain user-friendly digital services that … claim benefit, get help finding a job, or understand their State Pension, were the team designing, developing and delivering the world-class digital services they need. This is an exciting opportunity to earn as you learn and get hands on practice while you study towards a Level 3 qualification. ...