76 to 99 of 99 Permanent IT Services Manager Jobs

Hybrid Programme Manager: IT Service Transitions & TUPE

Location
Greater London, England, United Kingdom
leading Consultancy is seeking a Programme Manager to oversee complex IT Service transition programs in a hybrid role. The successful candidate will manage people-related transition activities, including TUPE, and facilitate essential communication, training, and staffing needs. Strong experience in managing complex IT transitions ...

Senior IT Service Manager – Oracle Cloud Ops (Hybrid/Remote)

Location
City of Edinburgh, Scotland, United Kingdom
Recruitment’s client, a Public Sector organisation in Edinburgh/Glasgow, is seeking a Senior IT Service Manager to drive the Oracle Cloud support capability on a hybrid/remote basis, initial 12-month contract, rate c.£600-650/day inside IR35. You will oversee ...

Strategic Service Delivery Manager (IT MSP)

Location
Northwich, England, United Kingdom
Comms-care UK is seeking a Service Delivery Manager to oversee the contractual deliverables for assigned accounts and ensure end-to-end customer service within approved margins. You will drive service improvements, follow ITIL practices, manage risks, and coordinate with the Account Manager to identify opportunities ...

Service Delivery Manager: IT MSP Excellence & Growth

Location
Northwich, England, United Kingdom
Comms-care Group in Northwich is seeking a Service Delivery Manager to oversee contractual deliverables and the end-to-end customer experience. You will ensure governance, drive service improvements, manage risks, and report on performance against contractual commitments. The role requires proven experience in service delivery within IT ...

Client-Focused Service Delivery Manager (IT MSP)

Location
Northwich, England, United Kingdom
Comms-care in Northwich is seeking a Service Delivery Manager to oversee end-to-end service delivery for assigned accounts, ensuring SLAs, KPIs, and governance are met. The role involves driving service improvements and ensuring contracts deliver value. The ideal candidate will have MSP experience, strong communication skills ...

IT Infrastructure Core Service Manager

Location
City Of London, England, United Kingdom
premises and cloud infrastructure, with proactive monitoring, automation and lifecycle management. Manage the outsourced managed service provider (MSP) delivering core infrastructure and cloud services, including cloud platforms, data centre hosting, compute, storage, virtualisation, identity, networking, monitoring, backup and recovery. Retain internal ownership of service outcomes, priorities, risks and escalations … Work Pattern: Full Time, Permanent Job Specific Skills Profile Service management and technical assurance skills required for the role: Demonstrable experience managing outsourced infrastructure services or an MSP relationship, supported by a strong cloud/infrastructure engineering background and the ability to assess technical designs, operational evidence and remediation ...

IT Leader - Manager, Programming & Data Services, Remote - NH

Hiring Organisation
National Field Representatives, Inc
Location
Claremont, New Hampshire, United States
Employment Type
Permanent
Salary
USD Annual
contractors and inspectors. Our Information Technology Department has an opening for a hands-on people leader - Manager of Programming and Data Services reporting directly to the Vice President of IT. This position will lead the programming and data services team to include directing the design, development … initiatives across business functions. Preferred Qualifications: Experience in enterprise software development; Microsoft technologies including SQL Server, Power Platform, Fabric, and Power BI; Azure cloud services and AI technologies such as Azure AI, OpenAI, Copilot Studio, Semantic Kernel, and RAG architectures. Additional experience with microservices, containerization, Infrastructure as Code ...

Senior IT Service Delivery Manager | Service Desk Lead

Location
Newcastle upon Tyne, England, United Kingdom
Opencast is seeking an experienced IT Service Delivery Manager to lead the Service Desk and drive ITIL-aligned processes. Based at our Newcastle HQ, you will manage incidents up to 3rd line, mentor colleagues, and ensure high-quality support across teams. This hands-on role requires ...

IT Service Delivery Manager

Location
Newcastle upon Tyne, England, United Kingdom
consultancy that creates user-centred solutions with purpose for our clients in government and business. The role We're looking for an experienced IT Service Delivery Manager to lead our Service Desk and play a pivotal role in how IT supports the business. … aligned processes and helping us keep our ISO 20000-1 certification in good shape. Your contributions will be crucial in shaping our internal IT capabilities and the service our people receive. This is a hands-on role - You'll work as part of the team, handling incidents ...

Senior IT Accounts Manager – Reseller & Services (London)

Location
Greater London, England, United Kingdom
Flourish in London is seeking an Account Executive to manage and grow a portfolio of corporate and public sector accounts within an established IT solutions environment. You will deepen relationships and expand wallet share across product sourcing, support, cloud, and security services. The role is full-time ...

IT Service Delivery Manager (1 year FTC/Retail)

Location
Royal Borough of Greenwich, England, United Kingdom
Company: Retail Company Position: IT Service Delivery Manager Contract: 1-year fixed term contract Location: London or Amsterdam (Hybrid) Salary: 55,000 – 65,000 GBP + 10% Bonus Job responsibilities: L1 triage & ownership: Act as regional L1 triage layer — validate severity/impact, capture data … Surface, mobile, iPad) to our Surface standard — procurement, build, deployment, refresh and secure disposal — coordinating with asset partners for the separation asset transfer. Workplace services: Own M365 workplace support (Outlook, Teams, Intune-managed devices), onboarding/offboarding (JML), print, access and conferencing across offices and showrooms. Asset management: Maintain ...

Change Manager - IT Infrastructure & Service Delivery (Hybrid)

Location
United Kingdom
Capgemini is seeking a Change Manager for the Relaunch@Capgemini program in the UK. The role focuses on applying a predictive mindset to change to prevent service disruption and to manage the Capgemini account function with client networks. The position offers hybrid working across Capgemini offices, client sites ...

Senior IT Service Delivery Manager – Multi-Supplier

Location
Cardiff, Wales, United Kingdom
Yolk Recruitment in Cardiff seeks a Service Delivery Manager to own the performance of critical technology services within a regulated environment. You will operate at the centre of a multi-supplier ecosystem, ensuring partners meet commitments and that technical performance translates into reliable outcomes for a large ...

IT Service Delivery Manager

Hiring Organisation
Red King Resourcing
Location
London, Holborn, United Kingdom
Employment Type
Permanent
Salary
£50000 - £55000/annum Dep on skills / exp
contact. The chosen Candidate will identify changes to the customer environment and technology trends that could potentially impact the type, level or utilization of services provided, whilst establishing and articulating business requirements for new services or changes to existing services. The role will include mediating in cases where … there are conflicting requirements for services from different business units, ensuring that the current and future service level requirements (service warranty) of customers are identified, understood and documented in SLA (Service Level Agreement) and service level requirements (SLR) documents. Assisting with the production and maintenance of an accurate service ...

IT Service Desk Manager

Location
Bath, England, United Kingdom
looking for an experienced and people-focused Service Desk Manager to lead our Global Service Desk operation and deliver an exceptional support experience across the business. This is an exciting opportunity for a service leader who is passionate about developing teams, improving service performance, and creating a culture … ongoing evolution of our service desk capability. This is an opportunity to take ownership of a critical IT function, influence how support services are delivered, and make a tangible impact on employee experience across the organisation. You'll be empowered to lead improvements, develop talent, and help ...

Service Desk Manager | Lead IT at Iconic Sports Venue

Location
Greater London, England, United Kingdom
Hamilton Barnes is seeking an IT Service Desk Manager to own and develop a five-person team across 1st to 3rd line support in a renowned West London venue. The role emphasizes people management, structured leadership, and accountability, with Microsoft licensing and policy oversight. You will ...

IT Service Desk Lead / Manager

Hiring Organisation
Red King Resourcing
Location
London, Holborn, United Kingdom
Employment Type
Permanent
Salary
£45000 - £48000/annum Dep on skills / exp
well-established MSP client is urgently recruiting for an IT Service Desk Lead/Manager to oversee the day-to-day operation of the Service Desk, ensuring the delivery of high-quality IT support and an excellent customer experience across its client base. … team. Identifying opportunities to improve Service Desk processes, operational efficiency and the overall end-user experience. Supporting the onboarding of new clients, users and services, ensuring appropriate support processes and procedures are in place. Working closely with senior management and technical teams to support service improvement initiatives and maintain ...

Defence IT Service Delivery Manager - Remote/Onsite

Location
Luton, England, United Kingdom
Matchtech is seeking an experienced Technical Service Delivery Manager to support the delivery of technical services within a Defence environment. The successful candidate will act as the interface between engineering teams and stakeholders, ensuring effective service delivery, continuous improvement, and operational excellence. Based in Luton with ...

IT Service Delivery Manager, Critical Infrastructure

Location
Newport, Wales, United Kingdom
Matchtech Group is seeking an experienced Service Delivery Manager to oversee … IT service performance within a critical infrastructure environment. You will coordinate multiple partners and suppliers to ensure reliable, secure technology services for the Wales and south-west England region. The role focuses on delivering service improvements, managing SLAs/KPIs, and ensuring compliance with security and governance ...

Enterprise IT Service Delivery Manager

Location
Greater London, England, United Kingdom
Logicor is seeking a Service Delivery Manager to own the ITSM framework for its Business Technology portfolio across Europe. The role focuses on end-user computing, network and cloud infrastructure, cybersecurity operations, and core enterprise applications, including ERP and HR systems. You will drive governance, define measurable service … standards, and lead transformation initiatives while collaborating with IT Operations, Security, Applications, Data and PMO teams to deliver reliable, #J-18808-Ljbffr ...

Service Desk Manager - Small IT Dept of 10, Bank EC3, 50k

Hiring Organisation
Langley James Limited
Location
City of London, South East, United Kingdom
Employment Type
Permanent Contract, Hybrid
Salary
£50,000
Service Desk Manager required by a leading Finance and Private Banking firm based in the City of London, a short walk from banks and Liverpool Street, paying up to £50k plus bonus of up to 15%. Hybrid, 4 days a week in the office. You will manage … board and develop. This is a genuine hands on leadership role for someone who wants to own the service desk and shape how it runs. If you have experience with Zscaler, that would be a real advantage, but not essential. The Role As Service Desk Manager ...

Hybrid IT Infrastructure & EUC Service Manager

Location
Greater London, England, United Kingdom
IT Infrastructure EUC & Collaboration Service Manager to own end-to-end quality, availability and user experience of EUC and collaboration services delivered through outsourced providers. You will lead governance, service transition, and performance reviews across global teams, ensuring security, resilience and continuous improvement, while partnering ...

Service Desk Manager - Small IT Dept of 10, Bank EC3, 50k

Hiring Organisation
Langley James Limited
Location
City, London, United Kingdom
Employment Type
Permanent
Salary
GBP 50,000 Annual
Service Desk Manager required by a leading Finance and Private Banking firm based in the City of London, a short walk from banks and Liverpool Street, paying up to £50k plus bonus of up to 15%. Hybrid, 4 days a week in the office. You will manage ...

Service Desk Manager: Lead & Scale IT Support Team

Location
Blantyre, Scotland, United Kingdom
DataVita is seeking a Service Desk Manager to lead and mature the support team across IaaS, BaaS, DRaaS, and Network services. You will build a structured path from 1st to 3rd line, act as escalation point, and own incident outcomes while hands-on in daily operations. The role … requires 5+ years in IT support leadership, ITIL proficiency, and strong stakeholder management. UK driving license is essential; data centre and MSP experience are a plus. #J-18808-Ljbffr ...