26 to 39 of 39 Permanent IT Support Analyst Jobs

IT Support Analyst - macOS and Jamf (1st/2nd Line) Central London - 2 month fixed term PAYE contract ?? Full-Time Are you between roles or looking for a short term contract? Love tech? Love helping people? Join us and become the go-to hero who keeps our creative world running smoothly!We’re looking for a tech … be the friendly face (and voice) behind the magic that keeps our team connected, creative, and productive. What You’ll Be Doing Be the first line of defence – tackling IT and comms issues company-wide. Keep our ticketing system (FreshService) in check, resolving issues or escalating when needed. Configure and deploy Macs, PCs, laptops, mobiles, and tablets – basically, you … ll make tech happen! Onboard new starters like a pro, delivering a first-class experience . Support our tools of the trade: Office 365, Jamf, Teams, Google Suite, Dropbox, AV & conferencing systems . Manage shared IT resources, coordinate repairs, and keep our assets and licenses in order. Get involved in projects, office moves, inductions, and training – no two More ❯

As a global technology leader in financial services, IBKR has employees at several sites around the globe. As we continue to grow our staff and offices globally, we require IT support staff to help our employees operate and maintain their technology 24/7/365. Our support team seeks a First Level IT Support Analyst to help manage and triage users' IT issues. The position is well-suited for someone looking to gain in-depth technical experience and exhibit a keen desire to support colleagues with a first-class user experience. As part of the Enterprise Service Desk team, you will act as the initial point of contact for all … staff, helping to explain, quantify, and define their technological issues. Working with employees and team members, you will assist in creating and resolving support tickets, escalating specific technology issues to component owners, and maintaining the trouble ticket queue. As part of an effective lifecycle, you will drive the timely, effective resolution of issues under your care. Are you a More ❯

Job Title - IT Support Analyst Location - Glasgow City Centre Hours - 40 hrs per week Optical Express is one of the World’s leading providers of Laser eye surgery with the largest number of clinics throughout the UK and Europe. A progressive organisation, we operate over 110 clinics. The group operates in the UK, Ireland, Croatia and Germany. … A fantastic opportunity has arisen to join Optical Express at a really exciting time, we are currently looking to recruit an experienced IT Support Analyst to based in our Head Office in the city Centre of Glasgow. The role will involve supporting both the head office and operational areas of the business; as such an understanding of … throughout Scotland so a driving license will be essential. Candidates will be a confident communicator with a sound mix of analytical ability and customer service awareness gained within an IT Helpdesk/Service Desk/Call Centre environment. Hours of work are predominantly between 8AM and 5.30PM on a rotational shift pattern basis and a degree of flexibility is More ❯

Are you a hands-on problem solver with excellent communication skills? Endeavour is looking for a dedicated IT Technical Support Analyst to join our client's team in their London office ASAP. Our client is the leading provider of customer service solutions for the Public Sector. The successful Technical Support Analyst will be solving 2nd … and 3rd line support tickets. Your role will involve liaising with Technical Consultants and ensuring all queries are resolved. Required skills/experience: 1+ year experience in a SaaS Technical Support role Experience with third line (development) support and bug fixing Experience with databases and SQL (MySQL and MS SQL) Exceptional problem-solving skills and attention to … Initiative and willingness to mentor less technical colleagues Knowledge of git and GitHub Experience with Amazon Web Services, especially S3 and SDB services If you are an experienced Technical Support Analyst looking to join an established and reputable client, get in touch for further details ASAP More ❯

is undergoing a full business transformation, intenting to bring knowledge back in-house and focusing on upskilling and growing internal staff. They are looking for someone to drive the support agenda, act as a strong troubleshooter, and demonstrate initiative and leadership. Your Responsibilities Act as a mentor for Junior members of the IT Support Team Work closely … with outsourced partners and other IT functions Complete support tasks with minimal supervision and ensure all incidents are closed and documented efficiently Provide technical support on Office 365 and bespoke applications Create and maintain strong relationships with external partners Create solutions to solve business problems Continuously adopt a pro-active approach to ensuring the reliability and availability … of applications Train out application upgrades to internal teams Maintain documentation on all new/upgraded applications and system processes Your Qualifications and Experience Experience leading IT support function Experience leading implementation projects 4 -5 years’ experience in a IT Systems Analyst role or proven experience A strong track record of problem solving abilities. Office More ❯

The Red Gate Group is seeking a highly capable IT Analyst (Global Field Support) to provide mission-critical support to the Defense Intelligence Agency (DIA) within the Chief Information Office (CIO) Operations Division. Based in the National Capital Region, this role plays a vital part in the planning, execution, and optimization of global IT support operations that directly impact national security missions around the world. As an integral member of the CIO's global support team, you will manage IT projects from initiation to completion-coordinating resources, defining deliverables, and ensuring performance excellence across geographically dispersed operations. You'll serve as a trusted IT subject matter expert (SME), leveraging deep technical … knowledge, exceptional communication skills, and hands-on experience with hardware, equipment lifecycle management, and stakeholder coordination in classified environments. What You'll Do: Lead and support enterprise-scale IT projects that sustain and evolve critical DIA systems and networks globally Act as a liaison across technical and operational teams, aligning project goals with field mission needs Drive effective More ❯

Liverpool Football Club are currently recruiting for a IT Senior Analyst - 2nd line support to join our Digital team.You will be a hands-on problem solver and subject matter expert, providing second-line technical support and premium service to senior stakeholders. This role is an escalation point for first-line support, requiring in-depth IT knowledge, strong problem-solving skills, and a proactive, customer-focused approach. What will you be doing? Provide proactive and reactive support for IT hardware across all sites, including remote and on-site troubleshooting. Fulfil service requests escalated from first line that require in-person execution. Manage escalated issues end-to-end, ensuring clear stakeholder communication. Collaborate with … 3rd line teams on complex problems and incidents. Identify and implement process improvements and automation opportunities. Perform regular maintenance to ensure maximum uptime of assets and a 'compliant' estate. Support the Service Desk Manager in delivering IT projects and rollouts. Build, maintain and grow strong relationships with key stakeholders across all sites. Contribute to IT security, compliance More ❯

Senior IT Infrastructure Support Analyst - Milton Keynes Our Client is looking to recruit a Senior IT Infrastructure Support specialist with at least 5 to 7 years experience having come up the ranks from 1 st level support through to 3 rd level support including project work. Must be an all-rounder in terms More ❯

helping them grow both professionally and personally, we ensure a bright future for NTT DATA and for the people who work here. NTT DATA is currently looking for an IT Support Analyst on client site in Belfast for our growing team in the UK. Overview Responsible for on-site installation, implementation, maintenance, troubleshooting and/or repair More ❯

permanent position, based in Bristol or Milton Keynes, offers you the chance to play a pivotal role in supporting critical shopfloor applications that keep production lines running smoothly. OT SUPPORT ANALYST Salary: £35,000 - £40,000Location: Bristol/Milton Keynes This permanent position, based in Bristol or Milton Keynes, offers you the chance to play a pivotal role … in supporting critical shopfloor applications that keep production lines running smoothly. You will become an integral member of the shopfloor support team dedicated to maintaining the reliability of manufacturing-critical applications. Your daily activities will involve monitoring incidents as they arise on production lines, swiftly resolving technical challenges related to endpoint devices such as printers, scanners, barcode readers, smart … devices, and more. You will interact regularly with both IT professionals and business users to understand their needs and deliver solutions that keep operations running efficiently. By following robust service management protocols-including incident response, change control, capacity planning, problem analysis, service level management, and knowledge documentation-you will help uphold the highest standards of service delivery. Your ability More ❯

Software Support Analyst - SQL/Saas/Applications Join this fast growing Software provider, as a Technical Support Engineer looking after users of their software, You'll play a key role in supporting Saas/Web applications, providing user support, and training new Users on the platform. Perfect for someone who wants to get more hands … on, & build up their software experience. Key Skills: o Technical Support experience, supporting users of Business Applications o Windows support experience o Databases/basic SQL o Remote Access Tools Entry level role - salary in the region £24-27K Apply now for immediate consideration and interview this week! Software Support Analyst - SQL/Saas/ More ❯

What's in it for you At Booker, along with being a great place to work and giving you an opportunity to get on in your career, we also offer the following fantastic package of benefits: A Booker colleague card with 10% off purchases at Booker and double discount events up to three times a year. After 3 months … to 5% and Booker will match your contribution. Life Assurance - You are covered for death in service life cover of up to three times annual pay Health and Wellbeing support and resources including our 24/7, confidential Employee Assistance Programme and Virtual GP for you and your family. A great holiday package About the role We are looking … for an experienced IS Analyst to lead our Workplace Desktop Support team at Booker. This is a hands-on role that requires a strong balance of technical expertise and service delivery oversight. As the Desktop Support Supervisor, you will be responsible for overseeing day-to-day team operations, managing workloads, and ensuring incidents and service requests are More ❯

A large government client of ours is seeking an experienced Network Support Analyst to join their dynamic team. Responsible for assisting with the following duties: Create and update tickets utilizing DISA ticketing applications to aid in customer problem tracking and resolution in all aspects of the network integral to our clients Baseband, IF and RF communications. Monitor network … events and element management failures in real-time on a 24x7x365 basis. Perform IP network support to include configuration of routers, switches, firewalls and voice equipment. Perform IP satellite modem support to include configuration and issue of option/boot/RSP files. Remotely access and de-access customers into the IP/SATCOM networks Work with DoD More ❯

Junior IT Support Analysts x 3 - Liverpool - Training & Development - New (REF31) £28,000 + Benefits + Training & Development A leading organisation in the Liverpool area requires a number of Support Analysts/Administrators to join its growing IT delivery team. Suitable candidates will have the following skills: Good IT skills including the general use of More ❯