101 to 115 of 115 Permanent IT Support Technician Jobs

Are you an experienced IT Support Technician looking for your next challenge We're looking for a proactive and customer-focused individual to join a busy helpdesk team in Waterlooville. In this role, you'll be the first point of contact for our customers, providing initial technical support, troubleshooting issues, and ensuring incidents are handled quickly … in delivering an excellent service, solving problems, and escalating where required - all while keeping customers informed every step of the way. Key Duties Act as the first line of support for customer incidents and requests via phone, email, and ticketing system. Perform initial troubleshooting of software bugs, system failures, and connectivity issues. Provide first-time fixes where possible and … updated on progress, expected resolution times, and outcomes. Document recurring issues and solutions to improve the knowledge base. Monitor system performance and logs, reporting potential issues before they escalate. Support post-incident analysis by identifying root causes and recommending improvements. Skills & Knowledge Minimum 1.5 years' experience in IT support/helpdesk roles. Strong customer service focus and More ❯

2nd Line IT Support Technician Location: Ilkley Salary: Up to £38,500 per annum Type: Full-time Overview Our client is a well-established Managed Service Provider (MSP) supporting small and medium-sized businesses across West and North Yorkshire. They pride themselves on delivering reliable, secure IT services and building strong client relationships through excellent customer … service. This is an excellent opportunity for a skilled IT professional to join a supportive and collaborative team. The role is primarily 2nd line support, with responsibility for escalated tickets, advanced troubleshooting, and assisting with projects. Flexibility is important, as the successful candidate will also answer phones and handle 1st line calls when required. Over time, the role … offers clear opportunities to develop 3rd line skills and take on more complex technical responsibilities. Key Responsibilities Client Support: Answer support calls and provide 1st line help when needed. Take ownership of 2nd line tickets and escalations. Provide remote and on-site support to a variety of clients. Build strong, trust-based client relationships. Technical Expertise: Administer More ❯

2nd Line IT Support Technician Up to £30K Stourbridge About the role The role will be responsible in providing 2nd-line technical support to resolve IT helpdesk service requests which cannot be solved by 1st-line as well as dealing with overflow service requests to support the helpdesk and being our representative while visiting … our clients at their premises. Responsibilities - (but not limited to) Troubleshooting and diagnosing IT hardware and software faults via telephone, email and remote support to end users. Creating technical sales quotations to our customers while meeting their business needs in full. Supporting Tier 1 with daily overflow of tickets and calls. Working alongside our 3rd line technicians to … and queries. Hands-on assistance with the configuration, installation, monitoring and maintenance of computer systems and networks, from the ground up to completion. The creation, maintenance and publishing of support documentation in order to assist colleagues in the quick resolution of incidents and to enable users to become more self-sufficient. Visiting customer sites to provide support and More ❯

3rd Line IT Support Technician Up to £45K Stourbridge About the role The role will be responsible in providing 3rd-line technical support to resolve complex hardware, software, and network issues. Responsibilities - (but not limited to) Providing the type of personalised customer service you’d expect from a small firm handling 2nd and 3rd line support via telephone, email and remote support tools. Diagnosing and resolving complex issues in a Microsoft environment. Providing technical expertise to manage and lead the design, configuration and deployment of computer systems, networks and IT & Communication projects. Change and project implementation as well as process improvements, for internal projects as well as client projects. Coordinating with 3rd-parties … such as suppliers and channel partners when required, to resolve problems and queries. The creation, maintenance and publishing of support documentation in order to assist colleagues in the quick resolution of incidents and to enable users to become more self-sufficient. Visiting customer sites to provide support and install new systems. Person Specification A proven understanding of: o More ❯

Job Title: IT Support EngineerLocation: Bangor, Co. DownSalary: £33,000 - £38,000 per year (depending on experience) + Overtime Opportunities The Role We are looking for a motivated and talented IT Support Engineer to join a close-knit team in Bangor. If you're passionate about technology, love solving problems, and want to make a real … and build direct relationships with clients. Your day-to-day will involve: Being the first point of contact for clients, providing friendly and effective technical solutions. Managing and resolving support tickets from start to finish in a PSA system. Handling IT projects, from system migrations to new hardware rollouts. Proactively monitoring client systems to prevent issues. Visiting client … sites to provide on-the-ground support (mileage reimbursed). Staying up-to-date with new technologies and helping clients navigate IT changes. Essential Skills: Experience in Microsoft Stack: Windows & Office, Windows Server (Active Directory, Group Policy, Hyper-V). Microsoft 365: Administration of Exchange, SharePoint, OneDrive, Teams, and Entra ID. Networking: TCP/IP, DHCP, DNS, VLANs More ❯

Employer description: Kickstart Your Career in IT with Whale Tankers! Are you passionate about technology and eager to start your career in IT? Whale Tankers is looking for a motivated IT Support Technician Apprentice to join our dynamic Information Technology team. This is a fantastic opportunity to gain hands-on experience, work on exciting infrastructure … projects, and grow your skills in a supportive environment. Overview: Why Join Whale Tankers? Gain real-world experience in a busy IT department Work on meaningful projects that impact the business Learn from experienced professionals Build a strong foundation for a career in IT Responsibilities: Delivering first-line technical support to internal users Managing helpdesk tickets: logging … updating, and closing tasks Handling user accounts for new starters and leavers via Active Directory Assisting with hardware/software installations, configurations, and troubleshooting Supporting the IT team with day-to-day operations and infrastructure projects Maintaining stock levels for IT consumables (e.g., printer supplies, cables) Ensuring minimal downtime by resolving issues efficiently and professionally Upholding the reputation More ❯

per annum (depending on experience) Job Reference: 35807 Are you passionate about technology and enjoy helping people solve technical issues? Polytec are looking for an IT Support Technician to join a leading organisation looking to expand their team. This is a great opportunity for someone early in their career who's looking for hands-on experience, you … ll be delivering high-quality end-to-end support across desktop services, ensuring excellent service aligned with internal SLAs. This is a dynamic role offering variety every day - from handling service desk requests to getting involved with infrastructure projects that contribute to the continuous improvement of IT services. Responsibilities * Triage and prioritise desktop support incidents based on … business impact * Troubleshoot and resolve technical issues via phone, email, and in-person * Own and manage support requests through to resolution, collaborating with team members to share knowledge * Diagnose and resolve both hardware and software faults * Maintain the reliable operation of end-user IT equipment (PCs, laptops, mobile phones) * Support Microsoft 365 applications and user-related queries More ❯

IT Support Technician– M365/Windows OS I’m supporting a thriving business, as they bolster their small, but talented IT team. The role will be providing 1st/2nd line support to a large user base, answering and resolving queries and technical challenges. The role is working on a busy helpdesk, supporting colleagues with … different support queries, mainly resolvable using M365 admin centre. That said the support team help rectify tickets across sharepoint, internal business systems and networking challenges too. A solid aptitude for security, including firewall and endpoint resolution will be needed too. Experience of conducting daily routines including server back up checks (Azure and VMWare) would be highly desirable. The … role will also be involved in small IT projects and will be involved in upgrades/new installs. This role will suit a real all rounder with a passion for good customer service and rapport building. The role is paying £28-30,000 plus a really strong set of benefits. It will be on site, 5 days a More ❯

Position Description We're hiring a Sr. Client IT Support Technician, specific to FACCSM Support to join our team at Scott Air Force Base. This position is supporting the members of the Armed Forces, ensuring the warfighting capabilities of our US Military. In this role, you will provide technical support for hardware, systems, sub-systems … FACCSM). You will develop strategies to foster teamwork, promote excellence, and exude integrity as a leader on our team. Position Responsibilities: Provide remote and/or desk side support to client users to aid in the implementation of new capabilities, resolution of software problems, and assist in troubleshooting issues associated with accessing and utilizing servers and peripherals Field … products and will apply diagnostic techniques to identify problems, investigate causes and recommend solutions to correct common failures. Organize and catalog printers, including assisting with life cycle replacements Troubleshoot, support, and navigate centralized printer controller Train end users in use of equipment and software Maintain and utilize telecommunications protocols Install new hardware and maintain existing hardware Apply Government approved More ❯

Our client, a leading global organisation, is currently recruiting for an IT Support Technician to join their team on a full time, permanent basis. Key duties will include: Ensuring all service desk requests are prioritised correctly Reviewing support requests in a timely manner Troubleshooting a range or IT issues Handling requests via phone, web and … in person Working with team members to share knowledge Contribute to IT projects Updating documentation, where required The successful candidate will have: Awareness of ticketing systems Excellent communication skills A passion for problem solving Strong customer service ethic Experience working to deadlines Willingness to learn If this role looks like your next challenge, please contact Jamie ASAP or apply More ❯

Role: EUC technician/Site IT Support Type: Fulltime Location: Buffalo, NY (onsite) Job Description: Strong in Communication skills and interpersonal skills with experience in IT Hardware & Software Asset Management services Experience in managing PC and Mobile Assets in ServiceNow module and aware of different stages in asset management lifecycle Work with vendors to conduct physical … in order to maintain warranty information, refresh date and end of life information Knowledge on ServiceNow, Windows Auto Pilot, Microsoft Office, Windows OS and iOS troubleshooting skills Smart hands support for Server and Network devices More ❯

computing graduate ready to launch your career in a professional, fast-paced environment? A respected legal firm in central Northampton is seeking a proactive and tech-savvy individual to support and enhance its internal IT systems. About the Role You’ll play a key role in maintaining and developing our internal infrastructure, with a focus on Microsoft Azure … and Office 365 environments. This is a hands-on position offering exposure to real-world systems, user support, and the opportunity to grow within a structured and supportive team. Key Responsibilities • Provide first-line support across the firm’s internal systems and user devices • Assist with the administration and optimisation of Azure-based services and Office 365 tools … Troubleshoot technical issues and escalate where appropriate • Support onboarding and offboarding processes, including account setup and permissions • Contribute to system documentation and process improvement initiatives What We’re Looking For • A degree (or equivalent) in Computing, IT, or a related field • Familiarity with Microsoft Azure and Office 365 (academic or practical exposure) • Strong problem-solving skills and a More ❯

Duration: 6+ Months Contract Job Description: Essential Job Functions: Provide technical support in infrastructure services, responding to issues and assisting in tasks. Contribute to infrastructure projects and tasks under supervision. Participate in the monitoring and basic troubleshooting of infrastructure systems. Work with the team to address infrastructure-related challenges and meet departmental needs. Support the development of infrastructure More ❯

Strong in Communication skills and interpersonal skills with experience in IT Hardware & Software Asset Management services Experience in managing PC and Mobile Assets in ServiceNow module and aware of different stages in asset management lifecycle Work with vendors to conduct physical asset audit and maintain asset stock rooms End to end asset life management (Forecasting, Receiving, Shipping, Maintenance & Recycling … in order to maintain warranty information, refresh date and end of life information Knowledge on ServiceNow, Windows Auto Pilot, Microsoft Office, Windows OS and iOS troubleshooting skills Smart hands support for Server and Network devices More ❯

Launch Your Cyber Security Career - Job Guaranteed! Cyber attacks are rising, and companies need skilled professionals now more than ever. With Newto Training’s Cyber Security Career Programme, you’ll gain 4 top certifications (Azure Fundamentals, CompTIA Security+, CompTIA CySA+ More ❯