Experience with virtualization technologies (VMware, Hyper-V). Excellent troubleshooting and problem-solving skills. Excellent working knowledge of monitoring solutions such as Zabbix. General Understanding of Security Policies and ITIL Processes (Incident/Change/Problem Management) Excellent working knowledge of Backup and Disaster Recovery products Desirable HND or Degree level qualification in Computer Networking or related field. Certifications such More ❯
with Governance and wider stakeholders as required. Qualifications Bachelor's degree in Computer Science, Information Systems, Business or related field, Masters preferred or equivalent combination of education/experience. ITIL v.3 or v.4 (Change Management) Specialist Qualification. SIAM knowledge desirable. Experience Significant previous experience within an IT focused role. 10+ years' experience managing or influencing technical staff and projects. Significant More ❯
event-driven IT and predictive analytics. Familiarity with information management practices, system development life cycle management, IT services management, agile and lean methodologies, infrastructure and operations, and EA and ITIL frameworks. Proficiency with data warehousing solutions (e.g., Google BigQuery, Snowflake). Expertise in data modeling tools and techniques (e.g., SAP PowerDesigner, EA Sparx). Strong knowledge of SQL and NoSQL More ❯
systems, and remote support tools. Strong communication and customer service skills. Ability to work independently and collaboratively. Basic knowledge of networking, virtualization, and storage. Bonus Points For: Exposure to ITIL practices or certification. Experience with endpoint management tools. Interest in systems administration and networking. Certifications such as CompTIA A+, Network+, or Microsoft Certified: Azure Fundamentals. This is a fantastic opportunity More ❯
in operation in some environments. Exposure to proprietary/industry-specific Legacy applications. Understanding of virtualization platforms (eg, VMware vSphere, Hyper-V) used for on-premise VMs. Familiarity with ITIL framework or similar service management methodologies. Candidate Profile Strong attention to detail and a methodical approach to troubleshooting. Comfortable working independently as well as part of a close-knit team. More ❯
Networking: Switches, Routers, Hubs, Servers, Cables, Racks, Firewalls, LAN, WAN, TCP/IP, SNMP, STP, DNS Familiar with operating systems such as Unix and Microsoft Recommended Experience and Certifications: ITIL 4 Foundation Microsoft Certified: Windows Server Hybrid Administrator Associate Microsoft Certified: Azure Database Administrator Associate Microsoft 365 Certified: Fundamentals VMware Certified Technical Associate CompTIA Security+ CompTIA Network+ CompTIA A+ Cisco More ❯
automation) Awareness of automation principles and market leading automation software Holds current driving licence and able and willing to drive Microsoft Power Platform Python, Ansible, Shell Scripting Knowledge of ITIL, ISO 20000 & ISO 27000 Please note, this role requires SC clearance, so you'll need to meet the SC eligibility criteria to apply. About us With over 20,000 employees More ❯
to meet or exceed DODD 8140/8570 IAT Level 2 Requirements, to include CE certification Preferred: Bachelor's degree in IT related field Experience with ServiceNow Experience with ITILMore ❯
Certified: Windows Server Hybrid Administrator Associate (AZ-800/801). Nutanix Certified (Associate (NCA), Professional Multicloud Infrastructure (NCP-MCI . VMware Certified (Professional (VCP), Advanced Professional (VCAP . ITIL Foundation. Principal Terms and Conditions Start - ASAP. Location - Alton, Hampshire, UK. Post - Permanent. Working time 37.5 hrs per week. Salary - to be agreed depending on experience. Pension - 10% contribution from More ❯
and analytical skills, with the ability to think strategically and proactively. PMP (Project Management Professional) certification or equivalent is preferred. Experience in IT service management (ITSM) and familiarity with ITIL framework is a plus. More ❯
or equivalent. Desirable Familiarity with TCP/IP, DNS, DHCP, VLANs, and firewall rules affecting SIP communications. Advanced certifications like CCNP, Microsoft Certified: Azure Solutions Architect, or AWS equivalent. ITIL Foundation certification THE ROLE Key Responsibilities Advanced Technical Support Resolve complex hardware, software, and network issues escalated from lower-tier support. Conduct root cause analysis and implement long-term solutions. More ❯
Administrator (SCA) o Splunk Certified Power User (SCPU) o Splunk Certified Architect (SCA) o Splunk Certified for Splunk Cloud (SCSC) Desired Qualifications: • ServiceNow Certified System Administrator (SCSA) • AWS Certification • ITIL v4 Certification • Strong understanding of IT operations, security, and business intelligence • Good team player with a strong willingness to help others • Experience scripting in the following preferred: o Python, Perl More ❯
and requests, escalating to the appropriate support teams and third-party suppliers, as necessary. You will project manage and co-ordinate new technology solutions & upgrades and implement best practice ITIL service management and agile procedures, embedding them within our operational services . Role and Responsibilities Supporting IT Services Act as support and administration of database services, work to ensure services More ❯
operating systems, and high availability solutions. Knowledge of Microsoft Windows Server and Group Policy; Security Enforcing technologies and secure gateway solutions providing interconnectivity to external 'untrusted' networks. Knowledge of ITIL based Service Management technology and processes Requirements analysis and solution design experience. Experience of the complete systems development lifecycle from requirements/design through to operation/maintenance including transition More ❯
teams. Work with project managers and engineers to deliver successful IT projects such as hybrid cloud setups, network security, and software deployments. Advocate for clients within the organisation, leveraging ITIL frameworks and service management tools to escalate and resolve concerns. Account Growth & Opportunity Identification Use data analytics and CRM systems to identify upselling and cross-selling opportunities. Collaborate with the More ❯
teams. Work with project managers and engineers to deliver successful IT projects such as hybrid cloud setups, network security, and software deployments. Advocate for clients within the organisation, leveraging ITIL frameworks and service management tools to escalate and resolve concerns. Account Growth & Opportunity Identification Use data analytics and CRM systems to identify upselling and cross-selling opportunities. Collaborate with the More ❯
teams. Work with project managers and engineers to deliver successful IT projects such as hybrid cloud setups, network security, and software deployments. Advocate for clients within the organisation, leveraging ITIL frameworks and service management tools to escalate and resolve concerns. Account Growth & Opportunity Identification Use data analytics and CRM systems to identify upselling and cross-selling opportunities. Collaborate with the More ❯
networking and integration of on-premise networks with AWS, Azure, or Google Cloud environments. • Familiarity with SD-WAN solutions and network automation tools (e.g., Ansible, Terraform). • Knowledge of ITIL or other IT service management frameworks. Certifications: Cisco Certified Network Professional (CCNP) or higher; Cisco Certified Internetwork Expert (CCIE) is a plus. Additional certifications in network security or network monitoring More ❯
e.g. AWS/Azure), networking, and IT architecture. Proficient in managing Windows environments, Microsoft 365, Active Directory, and network protocols. Solid background in IT service management and governance (e.g. ITIL, COBIT). Proven track record managing vendors, procurement processes, and third-party integrations. Personal Attributes Strategic mindset with the ability to align technology initiatives with broader business goals. Strong leadership More ❯
local lead for IT-related activities during site changes, upgrades, audits, or incidents. Support the local execution of group-wide IT initiatives and rollout projects. Skills and experience required : ITIL Foundation certification or equivalent experience in IT service management. Microsoft certifications (e.g., Modern Desktop, Azure Fundamentals), CompTIA Network+ or similar. Relevant experience in IT support, workplace services or infrastructure coordination More ❯
Comfortable working closely with software support and delivery teams. Highly organised with strong documentation and communication skills. People-oriented and confident engaging with stakeholders at all levels. Preferred Qualifications ITIL certification (or willingness to obtain). Experience with Linux environments. Prior involvement in recruitment and team development. Exposure to IT managed services or similar environments. What's on Offer Salary More ❯
and 3 networks, IPS/IDS firewalls On prem and cloud based backups; Sage and other business applications. Management of small multidisciplinary teams Service delivery and project management ITIL awareness This is an excellent opportunity to join a well-established medium-sized global business in the ongoing enhancement of their core business systems. Aside from the management of the core More ❯
East London, London, United Kingdom Hybrid / WFH Options
Anson Mccade
environments. Preferred Qualifications Master's degree in a relevant field. Experience in IT infrastructure or managed services environments. Exposure to Agile, DevOps, or cloud transformation programmes. Technical certifications (e.g., ITIL, Agile). Proficiency with tools such as Microsoft 365, ServiceNow, or Jira. Why Join Work on mission-critical transformation projects with top-tier clients. Be part of a growing, collaborative More ❯
retired, will be considered): Microsoft Technology Associate (MTA) or Microsoft Certified Solutions Associate (MCSA) or Microsoft Certified Technology Specialist (MCTS) or Microsoft Certified Solutions Expert (MCSE) • Preferred technical certifications: ITIL certification a plus Splunk Core Certified User or Splunk Core Certified Power User Clearance: Active DoD Secret required or ability to complete investigation process for interim with potential to upgrade More ❯
with MES or other manufacturing/operational technology systems • Expertise with IT tools such as SolarWinds, Manage Engine, SOTI, or other MDM (mobile device management) tools • CompTIA A+ Certification • ITIL training and/or certification Physical Demands • While performing the duties of this job, the employee may be regularly required to stand, sit, talk, hear, reach, stoop, kneel, and use More ❯