176 to 200 of 593 Permanent ITIL Jobs

project management and stakeholder management skills. Desirable Skills Azure certifications such as AZ-104 or Azure Solutions Architect. Microsoft certifications including MCSE or MCSA. ITIL certification. Experience working within highly regulated or multi-site environments. This role requires regular access to the Birmingham office and would suit candidates within ...

standby rota to ensure the availability of critical infrastructure services 24 x 7. We are also looking for: SC Cleared Eligibility PRINCE2 project governance & ITIL foundation certificate (desireable) Full UK Driving License Previous experience with Wintel Infrastructure Analyst | 2 Days onsite in Redhill Surrey | £350-400 PAYE though ...

these are essential, but any of them will help: Azure Solutions Architect Expert, Azure Administrator Associate, Azure Network Engineer Associate, FinOps Certified Practitioner, ITIL Foundation or Managing Professional, TOGAF Foundation or Practitioner, or a product management qualification (Pragmatic Institute, AIPMM or equivalent). Key Skills and Behaviours A commercial mindset ...

Asset Management Ability to build effective relationships and work collaboratively across teams Experience training staff in standard software Desirable Criteria Experience in an ITIL environment Customisation and configuration in MS Office 365 and SharePoint Knowledge Essential Criteria Microsoft Office 365 & SharePoint Basic technical knowledge of O365 system structures GDPR & Data ...

network security principles . Experience supporting security assessments, audits and penetration testing. Knowledge of security frameworks including NIST and Cyber Essentials . Understanding of ITIL processes, particularly Incident, Change and Problem Management. Strong communication and stakeholder management skills. The ability to work independently, manage competing priorities and solve complex security ...

leading an IT service, operational team or significant technical function. Strong people leadership and team development skills. Good knowledge of IT service management and ITIL principles. Strong understanding of Azure/cloud, identity, endpoint management and networking. Practical cyber security knowledge, including risk, vulnerability management and incident response. Experience managing ...

leading an IT service, operational team or significant technical function. Strong people leadership and team development skills. Good knowledge of IT service management and ITIL principles. Strong understanding of Azure/cloud, identity, endpoint management and networking. Practical cyber security knowledge, including risk, vulnerability management and incident response. Experience managing ...

Teams: Work with Development and IT Support to resolve issues and improve application delivery. Manage Incidents: Handle incidents and service requests in line with ITIL practices. Champion Continuous Improvement: Promote DevOps, DevSecOps and GitOps to enhance security, performance and reliability. This is an opportunity to influence how technology is delivered ...

microservices architectures, including Docker. Troubleshooting application outages and issues across different technology layers. Agile Scrum methodologies and tools such as Jira. Understanding of ITIL principles and service management. Experience with automated testing frameworks such as Selenium, improving open-source software and adopting emerging technologies would also be beneficial. ...

will include * Experience supporting digital transformation programmes * Understanding of enterprise architecture and application portfolios * Knowledge of emerging technologies including AI, automation and data analytics * ITIL, Agile, PRINCE2, MSP, BCS Business Analysis or equivalent qualifications This is a fantastic opportunity for an experienced Business Relationship Manager who enjoys getting under ...

Server, VMware and/or Hyper-V knowledge * Experience supporting SME customers * Confident communicating with senior stakeholders and C-suite contacts * Microsoft, CompTIA or ITIL certifications would be advantageous * Full UK driving licence required Package * £50,000 - £55,000 basic salary * Hybrid working: 3 days office/2 days remote ...

microservices architectures, including Docker. Troubleshooting application outages and issues across different technology layers. Agile Scrum methodologies and tools such as Jira. Understanding of ITIL principles and service management. xehkeey Experience with automated testing frameworks such as Selenium, improving open-source software and adopting emerging technologies would also be beneficial. ...

Service Delivery Director. Proven experience leading 24/7, multi-region or global service operations within a complex enterprise environment. Strong background in ITIL and ITSM best practices, including major incident, problem, change and service-level management. Demonstrable experience managing live operational services and driving measurable service improvements. Excellent stakeholder ...

Specification Qualifications, Accreditations, Education Essential Formal qualifications to degree level in an IT related field (or equivalent experience)and an appropriate Microsoft Accredited Qualification ITIL Qualified Evidence of substantial formal/informal CPD in the area of technology enhanced learning. Desirable Clinical qualification Diploma/Foundation degree in an Audio ...

approval workflows, and automation rules within Salesforce and CPQ platforms Knowledge & Attributes: Master or Bachelors degree required Relevant certifications such as Scaled Agile and ITIL are beneficial Significant experience in a similar position, preferably gained within a global technology services organization Significant experience gained within the technology industry Multiple years ...

Desirable Skills Experience supporting cloud-based platforms and services. Understanding of APIs, integrations, and data flows. Knowledge of SQL and database technologies. Familiarity with ITIL principles and service management processes. Experience working within a fast-paced technology or software business. ...

Supporting pilot programmes, application rollouts and post-deployment checks. Identifying potential risks or issues and escalating them to the appropriate teams. Learning and developing ITIL Release Management processes and best practices. What are we looking for? Experience working in IT Support, Service Desk, Desktop Support or IT Service Delivery, ideally ...

problem-solving skills, a logical approach to troubleshooting and the ability to communicate effectively with both technical and non-technical colleagues. Experience working with ITIL processes, change management or ISO 27001 security standards would be beneficial. We're particularly interested in candidates who enjoy learning, take ownership of technical challenges ...

stakeholders. Experience leading, coaching or mentoring other Business Analysts. Desirable BCS, ISEB or equivalent Business Analysis qualification. PRINCE2 Foundation or equivalent project management qualification. ITIL experience or qualification. Experience within a utility, infrastructure or similarly complex organisation. If you're an experienced Business Analyst ready to step into a senior ...

HaveProven experience governing and improving the Service Catalogue Management Practice within a retained SIAM, multi-supplier or outsourced service environment. Strong knowledge of ITIL practices, including Service Catalogue Management, Request Management, Service Portfolio Management, Service Design, Service Introduction, Configuration Management and Continual Improvement. Working knowledge of CSDM and its application ...

national partners. You will also contribute to the wider ICT service, including Microsoft 365 administration, infrastructure updates, network monitoring and user support, all within ITIL and change management frameworks. ICT Security Analyst - Key Responsibilities: - Monitor security systems, identify and investigate cyber threats, and respond to incidents while maintaining clear documentation ...

Certification preferred Knowledge Requirements: Incident Management Problem Management Change Management Critical thinking skills Active listening skills and effective communication strategies Process improvement knowledge (e.g. ITIL Foundations in Service Management, CMMI, etc.) Enterprise ticketing application experience - Remedy Service Management experience preferred. Installation and maintenance of Windows OS Installation and maintenance ...

quality. Identify opportunities for continual service improvement. What We're Looking For Experience in a technical customer service or IT support environment. Understanding of ITIL processes and working to customer SLAs. Strong communication skills, with the ability to explain technical information to non-technical stakeholders. Good knowledge of Microsoft Office ...

equivalent) as technical team lead demonstrating a good understanding of the use of ICT systems, and has substantial experience of handling user contact. Demonstrable ITIL and organisational skills, appropriate to the management services delivered in a multi-tenanted & multi-tasked work environment with strong Active Directory skills and understanding ...

communications skills, organisational skills and be independent and comfortable with autonomous working. Have the ability to tackle complex problems and incidents. Have experience in ITIL ICT service delivery on critical infrastructure. Have experience of working under pressure to meet deadlines while handling multiple priorities. Be experienced in patch management including ...