176 to 200 of 587 Permanent ITIL Jobs

priorities within a fast-paced environment Strong attention to detail, a proactive approach, accountability Good Microsoft 365 skills including Excel, Teams and Outlook Desirable ITIL awareness or service management exposure APM PFQ or project coordination exposure Managed service experience This role would suit candidates currently working as a: Service Coordinator ...

environments Strong understanding of Workday configuration, security, and data management Experience supporting SaaS applications and integrations Familiarity with ITSM/ticketing tools and ITIL processes Strong communication and stakeholder management skills Ability to work collaboratively across technical and business teams Desirable Additional Workday certifications or modules Degree in IT, Computer ...

required Qualifications Skills & Experience Proven experience in a Service Delivery Manager or senior operational service role Strong understanding of service management frameworks such as ITIL Experience managing support teams and leading live service operations Strong commercial awareness and customer relationship management skills Experience building or improving service processes, governance ...

Looking For Proven experience in a QA/Software Testing role Hands-on experience testing ServiceNow , particularly: ITSM CSM Strong understanding of the ITIL framework Experience creating and executing test cases, managing defects, and performing regression testing within ServiceNow Experience with manual and/or automated test execution and analysis ...

priorities effectively A proactive mindset with a passion for continuous improvement Experience within IT or managed services environments, or knowledge of frameworks such as ITIL, would be an advantage but isn t essential. Why Join Us? This is more than just an account management role - it s an opportunity ...

security clearance Desirable Additional ServiceNow certifications Experience with AI capabilities within the ServiceNow platform Exposure to public sector or defence environments Knowledge of ITIL frameworks Benefits Private medical insurance Death in service cover Ongoing training and certification support 10% annual bonus Share scheme This is a fantastic opportunity to work ...

security clearance Desirable Additional ServiceNow certifications Experience with AI capabilities within the ServiceNow platform Exposure to public sector or defence environments Knowledge of ITIL frameworks Benefits Private medical insurance Death in service cover Ongoing training and certification support 10% annual bonus Share scheme This is a fantastic opportunity to work ...

Competency Expectations: · Proficient in ServiceNow platform, core modules, out-of-the-box processes, and configuration best practices. · Strong understanding of industry best practice (eg ITIL), business process design, Agile delivery models, and ServiceNow NowCreate methodology. · Comfortable leveraging AI tools and accelerators to optimise delivery outcomes. · Committed to continuous professional development ...

flexible support to cover short-term absences, vacancies, or to offer additional assistance as needed. This approach ensures the continued delivery of high-quality, ITIL-aligned IT services to our customers. You will be providing support to Harris Academy Falconwood, Harris Academy Greenwich, Harris Academy Riverside, Harris Academy Rainham ...

remote 2nd line support and on-site field engineering. To ensure that digital services are safe, reliable and user-centred. Establish, embed and maintain ITIL-aligned processes (Incident, Request, Problem, Change, Knowledge, Asset & Configuration, Major Incident, Service Reporting and Continual Service Improvement). Ensure high-quality support for the Trust … teams to improve resolution and reduce repeat issues. Maintain strong knowledge sharing, SOPs and self-service resources to support first contact resolution. Process & Governance (ITIL) Manage ITIL processes (Incident, Request, Problem, Change, Knowledge) and support CAB to ensure safe, governed change. Assets, Security & Leadership Oversee asset and device lifecycle, ensuring ...

including data governance, reporting, analytics, business intelligence and/or data engineering Experience of applying recognised service management and project delivery frameworks, for example ITIL, PRINCE2 or equivalent, pragmatically Ability to translate organisational strategy into clear, prioritised digital, data and technology plans Demonstrable experience managing digital, data and technology budgets ...

diagnosis and resolution Ability to work independently and manage workload within SLA-driven environments Experience working in customer-facing roles Desirable Experience Knowledge of ITIL Service Management processes MCP certification (or equivalent) Understanding of secure data centre environments and UK Government standards Experience with: File and print clusters Thin client ...

Microsoft Windows Server, SQL, IIS Practical experience in log analysis Working experience in large‐scale client upgrades/refresh programme Good knowledge in ITIL service Delivery and Service Support Knowledge/experience of working with virtual environments (VMware/Hyper‐V) Knowledge/experience of working with storage/backup ...

Microsoft Windows Server, SQL, IIS Practical experience in log analysis Working experience in large‐scale client upgrades/refresh programme Good knowledge in ITIL service Delivery and Service Support Knowledge/experience of working with virtual environments (VMware/Hyper‐V) Knowledge/experience of working with storage/backup ...

including designing, building and maintaining Azure infrastructure, with experience across all the aspects such as network, VM, automation, monitoring etc. Good experience working within ITIL Framework of Service Management. Must have good experience in Windows architecture, Active Directory, Virtualisation, SQL or Oracle Server for Infrastructure and DBA, and backup ...

multiple relevant stakeholder groups to resolve operational incidents acting as the single IT point of contact. Track record of driving appropriate process adherence (e.g. ITIL methodologies/elements of) Accountable for ensuring compliance with key governance and processes such as SLAM. Experience operating in a change control and configuration management ...

technology drives revenue and operational efficiency Experience managing technology within a multi-site operational environment Strong structured problem-solving and analytical capabilityExperience of ITIL, ITSM, and ITAM frameworks Experience creating and implementing Disaster Recovery Plans Proven experience delivering large-scale technology projects with budgets exceeding £500k Hands‐on technical understanding ...

explain technical solutions clearly to non-technical end-users. IT Savvy: Experience with Google Workspace/M365, cloud infrastructure (GCP/Azure/AWS), ITIL frameworks, or a background working within the water/utilities sector. Note: A full driving license and a willingness to travel across our regional sites ...

Networking Skills (AWS or Azure) HP/Aruba switches knowledge essential Fortinet/Firewalls/migration experience essential Routing/Switching and Firewall Expertise ITIL understanding Network technology and telephony expertise Must have proven experience and ability to: Manage and support a variety of network services technology Maintain standards ...

infrastructure sectors. • Understanding of operational technology and industrial control systems environments. • Knowledge of UK nuclear cybersecurity and regulatory compliance expectations. • Relevant certifications including TOGAF, ITIL, CISSP or AWS Solutions Architect. • Experience with engineering information systems or construction management platform **Why Apply?**Join Assystem and become a key player in delivering ...

experience, including team leadership and project delivery. Strong technical knowledge across IT infrastructure, systems administration, networks, applications and cybersecurity. Experience in IT governance, ITIL processes, change management and incident management. Strong understanding of financial services IT environments, regulatory requirements and risk controls. Excellent communication, stakeholder management and decision‐making skills. ...

architecture frameworks, standards and controls Strong understanding of commercial, procurement and supplier delivery environments Experience developing high-performing technical teams and capability Awareness of ITIL, ISO9001 and ISO27001 frameworks Desirable skills for the Chief Architect include: Degree in a Digital, Technology or related discipline (or equivalent experience) TOGAF, Zachman ...

architecture frameworks, standards and controls Strong understanding of commercial, procurement and supplier delivery environments Experience developing high-performing technical teams and capability Awareness of ITIL, ISO9001 and ISO27001 frameworks Desirable skills for the Chief Architect include: Degree in a Digital, Technology or related discipline (or equivalent experience) TOGAF, Zachman ...

architecture frameworks, standards and controls Strong understanding of commercial, procurement and supplier delivery environments Experience developing high-performing technical teams and capability Awareness of ITIL, ISO9001 and ISO27001 frameworks Desirable skills for the Chief Architect include: Degree in a Digital, Technology or related discipline (or equivalent experience) TOGAF, Zachman ...

architecture frameworks, standards and controls Strong understanding of commercial, procurement and supplier delivery environments Experience developing high-performing technical teams and capability Awareness of ITIL, ISO9001 and ISO27001 frameworks Desirable skills for the Chief Architect include: Degree in a Digital, Technology or related discipline (or equivalent experience) TOGAF, Zachman ...