276 to 300 of 1,409 Permanent ITIL Jobs

technology, and consulting to cater to the unique needs of small, medium, and large pharmaceutical companies. Location: United Kingdom - Preferred Job Type: Contract (6 Months) Job Title: Service Manager, ITIL Services Job Summary The Service Manager will lead and optimize the end-to-end delivery of IT services in alignment with ITIL best practices. You’ll own the design, implementation … improvement of core ITSM processes—ensuring high availability, reliability, and customer satisfaction. This role involves hands-on coordination of incident, problem, change, and request management activities. Key Responsibilities Maintain ITIL-based service management processes including Incident, Problem, Change, Service Request, Release, and Configuration Management Ensure SLAs, OLAs, and KPIs are monitored, and met, with regular performance reporting to stakeholders Build … support internal/external IT audits and compliance assessments Qualifications Bachelor's degree in computer science, IT Management, or related field 5+ years of service management experience in an ITIL environment ITIL Foundation v4 (minimum); ITIL Practitioner/Intermediate or Expert certification preferred Proven leadership of multi-disciplinary IT support teams Hands-on experience with at least one major ITSM More ❯

Strong analytical, critical thinking, and problem-solving skills. Strong decision-making and leadership skills. Solid organizational skills including attention to detail and multitasking skills. Must Haves: Working experience with ITIL Processes and Agile teams Self-Motivated, strong work ethic and commitment to quality Understanding of information technology systems including end-user computing devices We would be impressed if you have More ❯

SAP, Microsoft Dynamics, Salesforce Cloud – Any certification across the common cloud providers (AWS, Azure. GCP) etc. Change Delivery – Agile PM, Scaled Agile, SCRUM Master, APM, PMP, Prince Service Management - ITIL v 3 or 4 focus with experience of working in one or more of Service Strategy, Service Design, Service Transition, Service Operations, and Continual Service Improvement Additional Information Our commitment More ❯

SAP, Microsoft Dynamics, Salesforce Cloud – Any certification across the common cloud providers (AWS, Azure. GCP) etc. Change Delivery – Agile PM, Scaled Agile, SCRUM Master, APM, PMP, Prince Service Management - ITIL v 3 or 4 focus with experience of working in one or more of Service Strategy, Service Design, Service Transition, Service Operations, and Continual Service Improvement Additional Information Our commitment More ❯

Strong knowledge of Microsoft 365 administration and end-user functionalities. Experience with Power Automate, Power Apps, and SharePoint Online customization is a bonus. Excellent communication, training, and documentation skills. ITIL Foundation certification or relevant experience in IT service management is desirable. Apply Now! If you are ready to take on this exciting challenge and help shape the future of workplace More ❯

highest standard (both, detail and quality of the written information) Follow Company processes for Incident Management, Service Request Fulfilment, Change Management and Problem Management Stay abreast and adhere to ITIL framework (policies and procedures) - make effective use of systems to support quality and efficiency - demonstrate what good looks like to you CANDIDATE REQUIREMENTS Network and Wi-Fi networks, advanced routing More ❯

SAN technology, Dell EqualLogic & NetApp SANs Microsoft Windows Server ADFS, SSO, MFA Microsoft Exchange Server Windows VDI, VMware Horizon Cisco certification (CCNA, CCNP, CCIE etc.) Capacity monitoring and planning ITIL AWS and or Azure (desirable) About us: AJ Bell is one of the fastest-growing investment platform businesses in the UK offering an award-winning range of solutions that caters More ❯

MS Project. Experience supporting medium or large delivery projects and programmes Recognised delivery certification(s). AgilePM, Prince2 Practitioner, MSP, PMI, Certified Scrum Master, Certified Product Owner, SAFe or ITIL Industry certifications such as Snowflake, CFA (Charted Financial Analyst), IMC (Investment Management Certificate), IOC (Investment Operations Certificate) Internal or external consultancy experience Data Management or similar platform configuration experience Connect More ❯

Good understanding of networking basics. Background in banking/financial services Desirable: Azure, Office 365, Intune experience. Microsoft certifications (e.g., MCSA, AZ-104). Experience with SCCM, monitoring tools, ITIL practices. Please apply within for further details. Alex Reeder Harvey Nash Finance & Banking More ❯

and supporting cloud environments. Knowledge of Office 365 tools including Exchange, SharePoint, Teams, Intune, and hybrid setups. Proactive mindset with excellent troubleshooting, documentation, and communication skills. Working knowledge of ITIL practices is preferred. Desirable Technical Stack: LAN/WAN/DNS networking Microsoft Windows Server & Linux administration Azure IaaS & PaaS services Office 365 & Intune Security tools and vulnerability remediation Virtualisation More ❯

databases. You will also have excellent troubleshooting and communication skills and proven experience with application/system management and support A relevant degree or professional certification (e.g. MCSA, Azure, ITIL), experience in healthcare or clinical systems and knowledge of cloud computing and change/project management would be advantageous but not essential. Other Information Flexibility for scheduled and ad hoc More ❯

type, and complexity is required. Six (6) years of experience with Service Management (ITSM) is required. Certifications Required: Requires DoD 8570 compliance Information Assurance Technical (IAT) Level II certification. ITIL 4 platform certification is required. Position requires active Security Clearance with appropriate Polygraph Pay Range: 157,000-207,000 The RealmOne pay range for this job level is a general More ❯

and manage key artefacts and processes, SDP's, Resource Models & ELS SKILLS Must have Bachelor's degree in information technology, Computer Science, or a related field. Strong understanding of ITIL and service management principles. Proficiency in service design tools and methodologies. Excellent communication and interpersonal skills. Ability to work collaboratively with cross-functional teams. Strong analytical and problem-solving abilities. More ❯

Assurance Certifications consistent with the 8570 IAT Level III AWS and/or Azure certifications are highly desired Professional certification in Cisco/Juniper, Red Hat, and/or ITIL is desired EEO Statement: (Standard) We are an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive More ❯

conditional access policies). Knowledge of endpoint and network security tools aligned with ZTA principles. Experience with enterprise web application hosting (e.g., IIS) and secure configurations. Industry certifications: Azure, ITIL 4, Windows Server Hybrid Administrator, CompTIA Linux+, Zscaler Certified Associate, or equivalent. More ❯

Experience with Omnissa Workspace One, Microsoft Power Platform, Azure Automation Familiarity with scripting tools like Python, Ansible, Shell Understanding of cloud platforms (AWS, Azure) and automation tools Awareness of ITIL, ISO 20000, ISO 27000 standards If you're looking for a role where your technical expertise makes a real impact-and you want to grow within a company that values More ❯

professional, clear and timely. Qualifications and Experience Education and Experience · Bachelor’s degree in computer science, Engineering, Information Technology, or a related field; · Relevant certifications (e.g., PMP, Agile, Scrum, ITIL) preferred. · 7+ years of experience in technical project or delivery management, with a strong focus on software development, infrastructure, or related domains, and people management Proven track record of delivering More ❯

DEX), endpoint management, analytics and automation tools. Able to work as part of a team and with multiple key stakeholders and manage competing priorities. Proficient in operating within an ITIL environment. Skilled in applying continuous engineering and agile methodologies to manage frequent changes and reduce complexity. Adept at leveraging automation and AI/ML to drive continuous improvement. Technical skills More ❯

service to DTRA personnel by assisting them with IT-related issues. Document and communicate degradation of services or outage issues to customers and help with resolution. Follow ITSM and ITIL processes to ensure quality of services and prompt resolution. Utilize Remedy for queue and work management, ensuring assigned tickets stay within the program's AQL/SLA commitments and are More ❯

EBITDA contribution). Education & Certifications * Bachelor's degree in Computer Science, Information Systems, Business, or a related field. * Desirable: * Relevant certifications such as Agile/Scrum (e.g., PSM, CSM), ITIL, Prince2, security certifications (e.g., CISSP), or ISO 27001 awareness. Key Performance Indicators (KPIs) * Project delivery performance (on-time/on-budget %) * CSAT/NPS for franchise technology support services * Release More ❯

functions, desired Experience migrating large infrastructures from physical to virtual environments, desired Experience/awareness of SCCM methodologies, desired Experience working with LAN/WAN and wireless interfaces, desired ITIL v3 Foundations Certification, desired Experience working with web servers, databases, networks, cabling, new installations and migrations, and security scanning tools is required, desired Experience deploying and supporting Microsoft Windows Server More ❯

Cloud hosting environments DoD IAT Level II Certification Familiarity/Experience with: Splunk Security Information and Event Management (SIEM) tool ServiceNow Platform Adobe Experience Manager Desired Certifications: ServiceNow Certifications, ITIL Foundations, COMPTIA Certifications, PMP, DoD IAT Level II Certification Please submit your resume with salary requirement to Principals only: NO 3rd PARTY, no employment agencies. No telephone calls please. CyberData More ❯

and ideally experience of platform delivery and enhancement. You will have obtained the following certifications: ServiceNow Certified Administrator Service Now Certified Implementation Specialist across a minimum of four applications ITIL Foundation Some ServiceNow development and scripting skills such as JavaScript, HTML and XHTML, XML, CSS, AJAX, AngularJS would be advantageous. Project Management and Training certification and experience would be very More ❯

present to governing boards prior to technical implementation. Ability to assist with the technical delivery of solutions for multiple projects maintaining the agreed solution design. Experience of working within ITIL change management governance. Ability to lead and provide guidance to infrastructure engineers. Be highly collaborative with the wider delivery team, management structure and business leaders. Technical Skills Required: Detailed Microsoft More ❯

required. • The Technical PM must be equipped with proven experience and skillsets. Preferred Skills/Experience: • Master's degree in Cybersecurity, Computer Science, Computer Information Systems, or Information Technology • ITIL 4 Foundation certification Required Clearance: • This position requires a Top Secret (TS) clearance based on the possible interaction with classified information. There may also be a TS with SCI (Sensitive More ❯