within a service delivery environment and be comfortable to develop technical solutions without adversely impacting the operational effectiveness of the supported systems. You may have a good understanding of ITIL which provides you with the framework to achieving this.Strong interpersonal skills are expected as you will be communicating regularly with our client. Any previous experience within Public Sector organisations would More ❯
our processes and policies Able to work autonomously or within high functioning team environment What you will bring to the team: Excellent organisation and time management skills Working to ITIL best practices Desire to improve processes, looking for the root cause of a problem Willingness to both share your knowledge and learn from others A proactive approach towards looking for More ❯
DEX), endpoint management, analytics and automation tools. Able to work as part of a team and with multiple key stakeholders and manage competing priorities. Proficient in operating within an ITIL environment. Skilled in applying continuous engineering and agile methodologies to manage frequent changes and reduce complexity. Adept at leveraging automation and AI/ML to drive continuous improvement. Technical Skills More ❯
Edinburgh, Midlothian, United Kingdom Hybrid / WFH Options
Aberdeen
DEX), endpoint management, analytics and automation tools. Able to work as part of a team and with multiple key stakeholders and manage competing priorities. Proficient in operating within an ITIL environment. Skilled in applying continuous engineering and agile methodologies to manage frequent changes and reduce complexity. Adept at leveraging automation and AI/ML to drive continuous improvement. Technical Skills More ❯
a plus. Exposure to SIEM and Service Management toolsets like ServiceNow would be advantageous. Nice to have UNIX/RHEL/Ubuntu with Scripting experience Should have Knowledge of ITIL processes and service management principles Must have experience with agile development methodologies Additional Information Netcompany Academy Through our Netcompany Academy, we offer a diverse range of courses, seminars and certifications More ❯
customers. Excellent presentation, interpersonal, and problem-solving skills, with the ability to influence stakeholders up to C-level. Strong project management, business analysis, and design methodology expertise (eTOM/ITIL). Self-starter with a can-do attitude, adept at working under pressure to deliver profitable and innovative solutions. Proficient in Telco technologies (SDH, IP Networking, MPLS, Microwave, etc.), with More ❯
Greater London, England, United Kingdom Hybrid / WFH Options
Larbey Evans
Computer Science, or related field (or equivalent experience) Experience with ITSM platforms (e.g., ServiceNow) and monitoring tools Understanding of access management, patch management, and vulnerability remediation processes Familiarity with ITIL practices (Incident, Problem, Change, and Configuration Management) Exposure to application performance tuning, cloud platforms, or scripting (e.g., PowerShell, Python More ❯
City of London, London, England, United Kingdom Hybrid / WFH Options
INTEC SELECT LIMITED
driving adoption through training, communication, and change initiatives. Essential Skills & Experience: Bachelor’s degree in Finance, Accounting, Information Systems, Computer Science, or related field. Professional certifications (PMP, CPA, CFA, ITIL, Agile) desirable. 10+ years in finance, technology, or transformation roles, with at least 5 years leading finance system implementations. Proven hands-on experience with D365 (essential) Blackline, and Workday Adaptive. More ❯
updates and After-Action Reports (AAR) for incidents. Required Qualifications: • Bachelor's degree in InformationTechnology, Cybersecurity, or a related field (Master's preferred). • PMP Certification is required. • ITIL Certification is required. • Proven experience in program and project management within cybersecurity or IT operations within the government environment. • Strong knowledge of SOC operations, RMF processes, ISSO, and IT security More ❯
or equivalent experience Required Skills 1-3 years of experience in the IT field User experience with MS Word, MS Excel, MS PowerPoint, MS Outlook, MS Project Desired Skills ITIL 4 Foundation Certification More ❯
IP allocations, redundancy, and DDoS protection strategies. Strong understanding of automation, observability, and network monitoring tools to drive proactive operations. Skilled in incident, change, and problem management processes within ITIL or similar frameworks. Excellent communicator with the ability to engage both executive stakeholders and technical teams. Payments industry or regulated-sector experience is a strong plus. Bachelor's Degree (or More ❯
Gloucestershire Health and Care NHS Foundation Trust
Specification Qualifications Essential Microsoft or Vendor Virtualisation Qualification Advanced IT technical Skills - including the ability to build and configure complex Server infrastructure systems and troubleshoot complex IT issues Desirable ITIL v4 and Prince 2 Experience Essential Significant and relevant experience in a similar role, together with strong knowledge of working with project management tools, recording delivery of IT projects or More ❯
Support principals and issue investigation. Good understanding and experience of SQL database management systems, SSIS, SSRS and T-SQL. Good Technical Writing Skills. Working knowledge of industry best practices, ITIL (incident, problem, change, release). Basic knowledge of software development lifecycle (safe agile) processes. Knowledge and understanding of general infrastructure components. Experience of off-the-shelf insurance applications such as More ❯
Strong troubleshooting skills in IT/Networking, with appropriate escalation practices.* Background in enterprise network support; CCNA certification or equivalent experience preferred, Windows OS and server support.* Familiarity with ITIL service environments and SLA adherence.* Excellent communication and customer service skills.* Eligible for Security Clearance. If you are looking for an exciting new challenge to join a leading support team More ❯
Strong troubleshooting skills in IT/Networking, with appropriate escalation practices. * Background in enterprise network support; CCNA certification or equivalent experience preferred, Windows OS and server support. * Familiarity with ITIL service environments and SLA adherence. * Excellent communication and customer service skills. * Eligible for Security Clearance. If you are looking for an exciting new challenge to join a leading support team More ❯
Strong troubleshooting skills in IT/Networking, with appropriate escalation practices. * Background in enterprise network support; CCNA certification or equivalent experience preferred, Windows OS and server support. * Familiarity with ITIL service environments and SLA adherence. * Excellent communication and customer service skills. * Eligible for Security Clearance. If you are looking for an exciting new challenge to join a leading support team More ❯
style to different situations Positive and solution focussed Motivated, forward thinker High levels of integrity and loyalty Qualifications Digital architecture/IT-related qualification or relevant support experience (e.g., ITIL/TOGAF). Experience Managing and maintaining digital or transformation projects in a healthcare or similar environment. Providing first-line IT support, including troubleshooting and problem resolution. Disclosure and Barring More ❯
prioritisation and governance. Innovation & Continuous Improvement Drive continuous improvement initiatives to reduce downtime, lower operational cost, and increase test efficiency. Introduce best practices for environment lifecycle management, aligned with ITIL and DevOps principles. Conduct regular environment health, audit, and risk assessments with clear remediation plans. Strategic People Leadership Lead a Logistics and Commissioning team, with responsibility for performance, career development More ❯
Hatfield, Hertfordshire, South East, United Kingdom
COMPUTACENTER (UK) LIMITED
system and used both internally within CC as well as Customers and Third parties around the world. It delivers a set of tools which are under-pinned by ITIL principles that enable us to deliver, measure, manage and improve the IT infrastructure support services to our customers. While delivering a system rich in functionality, it is imperative that we can More ❯
Newport Pagnell, Buckinghamshire, England, United Kingdom
Welcome Break
control frameworks and compliance Qualifications, knowledge, and experience Experience and expertise in IT Service Management including leading IT Service Delivery and/or IT service desk teams while implementing ITIL based practices and processes. Experience owning service tooling, including ITSM platforms. Broad expertise in IT Infrastructure and technologies including WAN/LAN/WLAN, Cloud (Azure), Domain services (AAD), Servers More ❯
years of experience providing quality control and oversight of IT service desk performance and service level objectives. • Have a background in InformationTechnology/Service Management frameworks and methodologies (ITIL, CMMI, ISO, and AGILE). • Active Top Secret clearance • Quality assurance or control certifications (Lean Six Sigma, Manager of Quality, etc.) preferred. • Experience supporting CBP/DHS, preferred In addition More ❯
end-to-end, with measurable impact. Excellent interpersonal, communication, and negotiation skills. Comfortable managing your own workload and supporting team delivery under pressure. Familiarity with service management frameworks and ITIL principles (desirable). Proficiency in key tools: Microsoft Outlook, Teams, Project, Visio, Word, Excel, Confluence and PowerPoint. OUR CULTURE AND VALUES Our culture and values align with our mission to More ❯
City of London, London, United Kingdom Hybrid / WFH Options
Monument Technology
end-to-end, with measurable impact. Excellent interpersonal, communication, and negotiation skills. Comfortable managing your own workload and supporting team delivery under pressure. Familiarity with service management frameworks and ITIL principles (desirable). Proficiency in key tools: Microsoft Outlook, Teams, Project, Visio, Word, Excel, Confluence and PowerPoint. OUR CULTURE AND VALUES Our culture and values align with our mission to More ❯
london, south east england, united kingdom Hybrid / WFH Options
Monument Technology
end-to-end, with measurable impact. Excellent interpersonal, communication, and negotiation skills. Comfortable managing your own workload and supporting team delivery under pressure. Familiarity with service management frameworks and ITIL principles (desirable). Proficiency in key tools: Microsoft Outlook, Teams, Project, Visio, Word, Excel, Confluence and PowerPoint. OUR CULTURE AND VALUES Our culture and values align with our mission to More ❯
slough, south east england, united kingdom Hybrid / WFH Options
Monument Technology
end-to-end, with measurable impact. Excellent interpersonal, communication, and negotiation skills. Comfortable managing your own workload and supporting team delivery under pressure. Familiarity with service management frameworks and ITIL principles (desirable). Proficiency in key tools: Microsoft Outlook, Teams, Project, Visio, Word, Excel, Confluence and PowerPoint. OUR CULTURE AND VALUES Our culture and values align with our mission to More ❯