301 to 325 of 587 Permanent ITIL Jobs

operating in complex, matrixed environments Experience within manufacturing, regulated, or multi‐site environments. Experience supporting M&A or large‐scale transformation programmes. Knowledge of ITIL, demand management, or portfolio management practices. What we offer: Discretionary Annual Bonus Private Family Medical Insurance Up to 5% matched pension contribution 4x annual salary ...

. IT Service Assurance & Supplier Governance Provide assurance on IT service performance, availability and compliance. Set expectations, standards and policies for IT operations, ensuring ITIL-aligned service management. Lead supplier governance, ensuring value for money and robust performance. Oversee investment planning, technology budgeting and procurement governance. Provide strategic oversight ...

capacity planning What we’re looking for 5+ years’ experience in IT/Technology Service Management, Incident Management or similar Strong knowledge of ITIL practices (incident, problem, change, service level management) Proven experience running major incidents and out-of-hours support models Hands-on experience with vulnerability management and cyber ...

integrations and roadmap capabilities Experience supporting large-scale environments with significant operational scale (10,000+ seats) Certifications or accreditations in CX, programme delivery, Agile, ITIL, or related disciplines Eligibility to obtain SC Clearance ...

transitioning into operational ownership Microsoft 365 or SharePoint administration certification (MS-700 or equivalent) or equivalent experience Commitment to continuous professional development Desirable Experience ITIL Foundation certification Microsoft Power Platform Fundamentals Experience with large-scale SharePoint migrations or restructures Knowledge of PowerApps, PowerShell or advanced SharePoint administration Experience designing SharePoint ...

transitioning into operational ownership Microsoft 365 or SharePoint administration certification (MS-700 or equivalent) or equivalent experience Commitment to continuous professional development Desirable Experience ITIL Foundation certification Microsoft Power Platform Fundamentals Experience with large-scale SharePoint migrations or restructures Knowledge of PowerApps, PowerShell or advanced SharePoint administration Experience designing SharePoint ...

data protection principles Confident communicator able to engage both technical and non-technical stakeholders Highly organised with the ability to manage multiple priorities Desirable: ITIL, PRINCE2/APM or similar certifications, and experience within education or public sector environments. What’s on Offer Generous pension (17% contribution) 28 days annual ...

stakeholder engagement and communication skills SAP SRM/S/4HANA or equivalent ERP platforms Integration technologies and ERP ecosystems Service management frameworks (e.g. ITIL) Personal Attributes Commercially aware with a strong focus on delivering business value Confident leader with the ability to influence and challenge stakeholders Highly organised with ...

stakeholder engagement and communication skills SAP SRM/S/4HANA or equivalent ERP platforms Integration technologies and ERP ecosystems Service management frameworks (e.g. ITIL) Personal Attributes Commercially aware with a strong focus on delivering business value Confident leader with the ability to influence and challenge stakeholders Highly organised with ...

managing the Acceptance into Service (AIS) process. What We're Looking For: To excel in this role, you should possess: Strong understanding of ITIL practices, particularly in Service Design, Transition, and Operations. Proven experience in delivering service design and transition activities within IT Projects. Expertise in developing Service Support Models ...

recovery van toepassingen. - Het toepassen van best practices rond beveiliging en toegangsbeheer (Entra ID, RBAC). - Het proactief beheren van alerts en incidenten volgens ITIL-methodologie. Daarnaast begeleid je infrastructuur engineers, houd je documentatie up-to-date en draag je actief bij aan de continue verbetering van processen en technologieën. ...

stakeholder engagement skills. Comfortable operating in a fast-paced, evolving environment. Desirable Experience working in the education/schools IT sector . Knowledge of ITIL, Prince2, or similar operational frameworks. Personal Attributes Highly driven and results-focused. Confident leading organisational change. Collaborative, team-oriented, and customer-focused. Able to operate ...

Microsoft environments (Windows, AD, M365) Basic networking knowledge (DNS, DHCP, VPNs, TCP/IP) Team Lead/Management Experience Desirable skills include: MSP Background ITIL Knowledge or Qualification This is a really exciting opportunity! Apply now if you like the sound of the role to not miss out! Hunter Selection ...

complex B2B sales cycles Excellent communication, presentation, and consultative selling skills Self-motivated, results-driven, and accountable Desirable Knowledge of ITSM frameworks such as ITIL or SIAM Additional Information Headquartered in Finland, with a 1-week onboarding and culture immersion at HQ Global offices across London, Finland, USA, and Germany ...

with other platforms. Ideally you will be have obtained some of the following certifications: ServiceNow Certified Administrator ServiceNow Certified Implementation Specialist ServiceNow Application Developer ITIL Foundation Additional specialist ServiceNow certifications or experience such as HR, CSM, FSM, Service Portal, CMDB, SAM, Discovery, ITOM, ITBM, PPM, would be an advantage. Strong ...

addressed. Skills & Competencies for the Service Design & Transition Manager/Executive position: Self-starter able to work effectively with minimal supervision. Strong understanding of ITIL practices, particularly Service Design, Service Transition and Service Operations. Experience in delivering service design and transition activities within IT Projects. Expertise in developing Service Support ...

each incident to ensure the correct resolution and monitor the outcome for effectiveness. Excellent team player Desirable Knowledge, experience, or qualification of the ITIL V4 Foundation qualification, its practices, processes, and framework. Knowledge of Sophos Antivirus software, Mimecast, PDQ, Logitech, and PowerShell. Knowledge or experience of the Excalibur software program. ...

multitask and cope with a degree of pressure The ability to motivate and influence others Excellent customer relationship building skills Capability to prioritise work ITIL v3/4 Foundation Qualification Rewards & Benefits TCS is consistently voted a Top Employer in the UK and globally. Our competitive salary packages feature pension ...

manual or automated, ideally with ServiceNow - ITSM, CSM. Working experience of test and defect management tools, ideally Jira, Zephyr or DevOps. An understanding of ITIL, and experience of advising best practices, methodologies and test execution. Knowledge & experience of designing, developing and executing ATF test cases in ServiceNow. ServiceNow certification ...

ServiceNow Telecommunications Service Management (TSM) Architect designs and governs end-to-end solutions within the ServiceNow TSM module, aligning with ITOM, ITIL, and CMDB/CSDM standards. They translate business requirements into technical blueprints, overseeing development teams to implement scalable, automated telecom operations, including network inventory, service assurance ...

Strong hands-on experience supporting Pega applications (essential) Excellent troubleshooting and incident management skills Experience with SQL/databases would be advantageous Understanding of ITIL processes and service management best practice Strong communication skills with a customer-focused approach Contract Details: 12 month Fixed Term Contract Hybrid working - 2 days ...

optimisation projects • Ensuring platform security, governance and best practice administration What we’re looking for: • Strong hands-on ServiceNow administration experience • ServiceNow CSA certification • ITIL Foundation certified • Experience across ITSM modules and ServiceNow configuration • Knowledge of Performance Analytics, Employee Center and automation tools • Scripting/integration experience beneficial What ...

Experience in Incident/Major Incident Management ✔️ Strong communication skills under pressure ✔️ Ability to lead teams you may have never worked with before ✔️ ITIL awareness ✔️ Experience with Remedy or similar ticketing tools is a bonus ✔️ Resilient, decisive, and calm in fast-paced environments 📍 The Details: 📌 Belfast (Hybrid – 3 days onsite ...

with Service Owners to define and track KPIs and performance metrics What we’re looking for Essential Experience designing and transitioning services within an ITIL-based environment Strong understanding of service management, software lifecycle, release management, and risk management Ability to influence and engage stakeholders at all levels Strong analytical ...

environment Must hold active DV security clearance Desirable Exposure to ITOM, CMDB, or integrations Progress towards CIS-ITSM or other ServiceNow certifications Familiarity with ITIL frameworks Experience in public sector, defence, or regulated environments Benefits Private medical insurance Death in service cover Ongoing training and certification support 10% annual bonus ...