326 to 350 of 1,887 Permanent ITIL Jobs

ServiceNow, Jira, Remedy, Zendesk). Understanding of networking basics (TCP/IP, DNS, DHCP, VPN). Preferred Certifications: CompTIA A+, Network+, or Security+ Microsoft Certified: Modern Desktop Administrator Associate ITIL Foundation (for process-oriented environments) Work Conditions: May include shift work, on-call rotation, or weekend support depending on business needs. Combination of desk-based and floor support (if on More ❯

in incident management, problem-solving, and root cause analysis. Deep knowledge of product support operations and processes. Strong customer service orientation with excellent communication and interpersonal skills. Familiarity with ITIL principles and best practices for IT service management. Proactive mindset with a focus on continuous improvement and innovation. Excellent communication, interpersonal, and problem-solving skills. Data-driven approach to decision More ❯

SCSM) PowerShell scripting for automation and data mining Mentoring and coaching junior technical engineers Microsoft Windows 10/11 SharePoint 2016 Administration and maintenance Microsoft Exchange Basic Linux administration ITIL methodologies More ❯

engineering and resilience testing • Familiarity with service mesh technologies (Istio, Linkerd, cilium) Really Nice to Have: • PCI-DSS compliance experience • Experience in financial services or regulated industries • Knowledge of ITIL or similar service management frameworks • Experience with automated testing frameworks and test automation • Understanding of site reliability engineering (SRE) principles Our benefits if you decide to join us: 25 days More ❯

engineering and resilience testing • Familiarity with service mesh technologies (Istio, Linkerd, cilium) Really Nice to Have: • PCI-DSS compliance experience • Experience in financial services or regulated industries • Knowledge of ITIL or similar service management frameworks • Experience with automated testing frameworks and test automation • Understanding of site reliability engineering (SRE) principles What can we do for you? Holiday purchase scheme, with More ❯

engineering and resilience testing • Familiarity with service mesh technologies (Istio, Linkerd, cilium) Really Nice to Have: • PCI-DSS compliance experience • Experience in financial services or regulated industries • Knowledge of ITIL or similar service management frameworks • Experience with automated testing frameworks and test automation • Understanding of site reliability engineering (SRE) principles Our benefits if you decide to join us: 25 days More ❯

engineering and resilience testing • Familiarity with service mesh technologies (Istio, Linkerd, cilium) Really Nice to Have: • PCI-DSS compliance experience • Experience in financial services or regulated industries • Knowledge of ITIL or similar service management frameworks • Experience with automated testing frameworks and test automation • Understanding of site reliability engineering (SRE) principles What can we do for you? Holiday purchase scheme, with More ❯

engineering and resilience testing • Familiarity with service mesh technologies (Istio, Linkerd, cilium) Really Nice to Have: • PCI-DSS compliance experience • Experience in financial services or regulated industries • Knowledge of ITIL or similar service management frameworks • Experience with automated testing frameworks and test automation • Understanding of site reliability engineering (SRE) principles What can we do for you? Holiday purchase scheme, with More ❯

engineering and resilience testing • Familiarity with service mesh technologies (Istio, Linkerd, cilium) Really Nice to Have: • PCI-DSS compliance experience • Experience in financial services or regulated industries • Knowledge of ITIL or similar service management frameworks • Experience with automated testing frameworks and test automation • Understanding of site reliability engineering (SRE) principles Our benefits if you decide to join us: 25 days More ❯

engineering and resilience testing • Familiarity with service mesh technologies (Istio, Linkerd, cilium) Really Nice to Have: • PCI-DSS compliance experience • Experience in financial services or regulated industries • Knowledge of ITIL or similar service management frameworks • Experience with automated testing frameworks and test automation • Understanding of site reliability engineering (SRE) principles Our benefits if you decide to join us: 25 days More ❯

engineering and resilience testing • Familiarity with service mesh technologies (Istio, Linkerd, cilium) Really Nice to Have: • PCI-DSS compliance experience • Experience in financial services or regulated industries • Knowledge of ITIL or similar service management frameworks • Experience with automated testing frameworks and test automation • Understanding of site reliability engineering (SRE) principles Our benefits if you decide to join us: 25 days More ❯

to team to progress processes. Passion for IT Nice to have but not essential Experience of working in an MSP is highly desirable Qualifications ( not essential) Microsoft 365 Fundermentals ITIL knowledge or certification CompTIA IT Fundamentals+ (ITF+) Customer service training Why Join SRD Technology UK? Be part of a friendly, forward-thinking team making a real impact in the IT More ❯

regularly Desirable Server and infrastructure exposure, for example Windows Server, AD, basic networking Experience with VoIP platforms Familiarity with Datto RMM or similar remote management tools CompTIA, Microsoft or ITIL certifications, or a plan to achieve them Benefits and support £300 per month car allowance Mileage reimbursed at 45p per mile Training plan toward field engineer duties and relevant certifications More ❯

regularly Desirable Server and infrastructure exposure, for example Windows Server, AD, basic networking Experience with VoIP platforms Familiarity with Datto RMM or similar remote management tools CompTIA, Microsoft or ITIL certifications, or a plan to achieve them Benefits and support 300 per month car allowance Mileage reimbursed at 45p per mile Training plan toward field engineer duties and relevant certifications More ❯

regularly Desirable Server and infrastructure exposure, for example Windows Server, AD, basic networking Experience with VoIP platforms Familiarity with Datto RMM or similar remote management tools CompTIA, Microsoft or ITIL certifications, or a plan to achieve them Benefits and support £300 per month car allowance Mileage reimbursed at 45p per mile Training plan toward field engineer duties and relevant certifications More ❯

regularly Desirable Server and infrastructure exposure, for example Windows Server, AD, basic networking Experience with VoIP platforms Familiarity with Datto RMM or similar remote management tools CompTIA, Microsoft or ITIL certifications, or a plan to achieve them Benefits and support £300 per month car allowance Mileage reimbursed at 45p per mile Training plan toward field engineer duties and relevant certifications More ❯

at all times.* Track record of delivering excellent customer experiences by meeting the needs of both internal clients and external contacts positively.* Desirable: Experience or knowledge of Prince2 methodologies, ITIL frameworks or Agile environments; familiarity with Ivanti or ServiceNow platforms; exposure to server technologies such as Microsoft Server 2016 & 2019; relevant certifications like MCSE/MCSA/MCITP/CCNA. More ❯

modules or system administration. Experience with large-scale system implementations, migrations, or upgrades. Exposure to other enterprise tools such as ServiceNow, Salesforce, or Workday. Background in IT service management (ITIL or equivalent). Terms of Appointment You must be eligible to work in the UK . You must be based in, or within easy commuting distance of, the Oxfordshire area More ❯

Support Technical Analyst to work for an exciting client in Manchester, the successful candidates will need the below skills. Main Responsibilities: Resolving incidents & requests in line with the defined ITIL based processes and to agreed Business service levels. Delivering IT support and troubleshooting for end users in a predominant Windows environment. Day to day monitoring and management of infrastructure in More ❯

development environments (robotics, IoT, AI, or other R&D-heavy contexts). Hands-on experience effecting tangible/measurable operational efficiencies through the deployment of AI solutions Knowledge of ITIL or other IT service management frameworks, particularly incident/change management. Exposure to compliance frameworks such as ISO 27001, SOC2, or NIST. Prior experience scaling IT teams from small core More ❯

development environments (robotics, IoT, AI, or other R&D-heavy contexts). Hands-on experience effecting tangible/measurable operational efficiencies through the deployment of AI solutions Knowledge of ITIL or other IT service management frameworks, particularly incident/change management. Exposure to compliance frameworks such as ISO 27001, SOC2, or NIST. Prior experience scaling IT teams from small core More ❯

development environments (robotics, IoT, AI, or other R&D-heavy contexts). Hands-on experience effecting tangible/measurable operational efficiencies through the deployment of AI solutions Knowledge of ITIL or other IT service management frameworks, particularly incident/change management. Exposure to compliance frameworks such as ISO 27001, SOC2, or NIST. Prior experience scaling IT teams from small core More ❯

development environments (robotics, IoT, AI, or other R&D-heavy contexts). Hands-on experience effecting tangible/measurable operational efficiencies through the deployment of AI solutions Knowledge of ITIL or other IT service management frameworks, particularly incident/change management. Exposure to compliance frameworks such as ISO 27001, SOC2, or NIST. Prior experience scaling IT teams from small core More ❯

development environments (robotics, IoT, AI, or other R&D-heavy contexts). Hands-on experience effecting tangible/measurable operational efficiencies through the deployment of AI solutions Knowledge of ITIL or other IT service management frameworks, particularly incident/change management. Exposure to compliance frameworks such as ISO 27001, SOC2, or NIST. Prior experience scaling IT teams from small core More ❯

development environments (robotics, IoT, AI, or other R&D-heavy contexts). Hands-on experience effecting tangible/measurable operational efficiencies through the deployment of AI solutions Knowledge of ITIL or other IT service management frameworks, particularly incident/change management. Exposure to compliance frameworks such as ISO 27001, SOC2, or NIST. Prior experience scaling IT teams from small core More ❯