451 to 475 of 1,394 Permanent ITIL Jobs

applications throughout their lifecycle. Responding to and resolving incidents effectively and quickly while assisting users to make more effective use of desktop systems, products and services and adhering to ITIL lifecycle incident and problem management processes. Accountabilities To restore service to normal working conditions as quickly as possible. Support documentation - recording all incidents and queries. Communication - escalation of incident to More ❯

architectures, including serverless services, Infrastructure as Code (IaC), and automated deployment pipelines (Certifications such as AZ-104, AZ-305, and AZ-900 are a plus; knowledge of TOGAF and ITIL is beneficial) Expertise in DevOps/DevSecOps, CI/CD integrated security practices, and Agile/Scrum environments and solid project leadership skills in technical customer projects (not classic project More ❯

track record in managing and coordinating third-party IT service providers and outsourcing partners Experience with IT service management tools (e.g., Helix, Jira Service Management) and strong understanding of ITIL processes Strong analytical skills for tracking performance metrics, planning capacity, and reporting Ability to manage multiple operational priorities and work cross-functionally with technical and non-technical teams Burberry is More ❯

learn and develop new skills - training will be provided. Full UK driving licence. Nice to Have: Knowledge of Office 365, Exchange, Teams or Outlook. Backup systems experience. Familiarity with ITIL processes or service management tools. Key Benefits: Salary: £30,000 - £32,000 DOE Up to 5% bonus Industry certification support (Udemy & more) Career progression - this role has opened due to More ❯

SCCM, Intune, PDQ, or similar). Strong documentation, incident management, and stakeholder engagement skills. Experience advising on IT strategy, risk, or compliance is highly desirable. Professional certifications (e.g., Microsoft, ITIL, Azure) are a strong advantage. Benefits: 25 Days Holiday + Bank Holidays Hybrid working (initially onsite, then up to 2 days WFH) Health & Wellbeing Support Ongoing professional training, certifications, and More ❯

solving mindset and a genuine passion for service. Strong organisational skills and the ability to juggle tasks under pressure. Experience with Microsoft Office and general IT fluency. Familiarity with ITIL practices. Knowledge of Microsoft Azure, SQL, or Active Directory is desirable. What's in it for you? Investment in your future career with a variety of learning and development opportunities. More ❯

BA/BSc in IT or related field CCNA certification & Cisco/Meraki experience Hands-on VLAN, DHCP, STP config & local VM knowledge Strong desktop support & Microsoft 365 skills ITIL, SCADA/PLC, Azure, CCTV/Access Control experience (desirable) To find out more contact us today More ❯

procurement strategy Conducting strategic business analysis to support decision-making Job Requirements: Experience in IT Service Management, particularly within the Defence Digital and ideally Interoperability Services Proficiency with Visio ITIL V4 certification Project management experience with qualifications in PRINCE2 and/or APMP Knowledge of conducting business analysis, requirements gathering, and change management Must hold sole UK nationality SC clearance More ❯

SLAs. Assist the Service Desk Team Leader in managing our service desk in such a way as to deliver excellent customer service. Your Previous Experience: Experience with how an ITIL service desk runs Active Directory configuration and administration An understanding of Group Policy General networking skills An understanding of DNS Good understanding of Office 365 Good understanding of Microsoft Azure More ❯

SLAs. Assist the Service Desk Team Leader in managing our service desk in such a way as to deliver excellent customer service. Your Previous Experience: Experience with how an ITIL service desk runs Active Directory configuration and administration An understanding of Group Policy General networking skills An understanding of DNS Good understanding of Office 365 Good understanding of Microsoft Azure More ❯

processes and policies Ensure steady storage provisioning, protection of data, and adherence to compliance What you will bring to the team: Excellent organisation and time management skills Working to ITIL best practices Desire to improve processes, looking for the root cause of a problem Willingness to both share your knowledge and learn from others A proactive approach towards looking for More ❯

to business leaders, providing guidance on IT services and strategic initiatives. To be successful in this role you will need Degree in an IT-related field (or equivalent experience) ITIL 4 Foundation (Expert level preferred) Experience & Skills Proven track record in leading IT Service functions across the full lifecycle (Strategy to Operations) Strong experience managing IT budgets and driving cost More ❯

please get in touch. Person Specification Qualifications Essential Educated to degree level in relevant subject or equivalent knowledge/experience Evidence of continuing professional development in relevant subject Desirable ITIL Foundation or equivalent Experience Essential Minimum 2 years' in IT support environment, focus on change and problem management Experience of providing line management support Experience of delegating and directing the More ❯

languages such as PERL, JavaScript, Python, and Shell l Strong consultative skills with software service delivery to lead customers in improving their processes and organizational models Strong knowledge in ITIL foundations with the ability to relate concepts to implementation strategies is required Thorough working knowledge in IT Operations Management or IT Service Management is critical Certifications/Education: ServiceNow Certified More ❯

thriving in a collaborative environment. Qualifications IT-related qualification (e.g., Apprenticeship, HND, Degree in Computer Science/IT). Certifications such as Microsoft Certified: Azure Fundamentals, AWS Cloud Practitioner, ITIL Foundation are a plus! What's on Offer Why Join? Work with a leading global innovator in water technology. Be part of a team that values creativity, sustainability, and excellence. More ❯

Mimecast Good problem-solver, able to communicate well across the business Comfortable leading projects and taking ownership Nice to Have (Not Essential): Microsoft Azure or AWS certifications Knowledge of ITIL or ISO-27001 Experience with ERP systems The Extras: Occasional out-of-hours work (maintenance/project go-lives) Training and development opportunities If you're looking for a role More ❯

Management (ITSM). - Strong background in configuration management, patching, and system hardening. - Proficiency in managing mixed OS environments (Windows, Linux, UNIX). - Familiarity with Service-Oriented Architecture (SOA). - ITIL 4 certification (required). - Bachelor's degree in a technical field (or 4 additional years of experience in lieu of a degree). - DoD 8570 IAT Level II compliance (Security+ More ❯

or equivalent required Experience working in a customer service role desired Experience with supporting high priority tickets Required Clearance: Candidate must have a TS/SCI polygraph clearance Desired: ITIL v3 Foundations certification desired. Travel EEOC Equal Opportunity Employer & Race/Color/Sex/Sexual Orientation/Gender Identity/Disability/Vet More ❯

similarly scaled organisation. You should have experience with business-critical applications, have worked in solution delivery environments using both agile and waterfall methodologies, and have used an ITSM/ITIL tool for managing and recording work. Additionally, you should have experience developing technical options and delivering solutions to meet business requirements, as well as performing quality assurance testing and supporting More ❯

similarly scaled organisation. You should have experience with business-critical applications, have worked in solution delivery environments using both agile and waterfall methodologies, and have used an ITSM/ITIL tool for managing and recording work. Additionally, you should have experience developing technical options and delivering solutions to meet business requirements, as well as performing quality assurance testing and supporting More ❯

similarly scaled organisation. You should have experience with business-critical applications, have worked in solution delivery environments using both agile and waterfall methodologies, and have used an ITSM/ITIL tool for managing and recording work. Additionally, you should have experience developing technical options and delivering solutions to meet business requirements, as well as performing quality assurance testing and supporting More ❯

similarly scaled organisation. You should have experience with business-critical applications, have worked in solution delivery environments using both agile and waterfall methodologies, and have used an ITSM/ITIL tool for managing and recording work. Additionally, you should have experience developing technical options and delivering solutions to meet business requirements, as well as performing quality assurance testing and supporting More ❯

similarly scaled organisation. You should have experience with business-critical applications, have worked in solution delivery environments using both agile and waterfall methodologies, and have used an ITSM/ITIL tool for managing and recording work. Additionally, you should have experience developing technical options and delivering solutions to meet business requirements, as well as performing quality assurance testing and supporting More ❯

similarly scaled organisation. You should have experience with business-critical applications, have worked in solution delivery environments using both agile and waterfall methodologies, and have used an ITSM/ITIL tool for managing and recording work. Additionally, you should have experience developing technical options and delivering solutions to meet business requirements, as well as performing quality assurance testing and supporting More ❯

you don’t know! Ideally, you might have experience including: 2nd line support experience Office 365 and Azure Active Directory, including Group Policy Basic networking experience Any experience with ITIL, VOIP or ServiceNow would really set your application apart! I want to do that! If you’re for a new challenge and interested in working to establish a new IT More ❯