476 to 500 of 1,085 Permanent ITIL Jobs

incident and problem management processes during testing phases. Required Skills & Experience: * Proven experience in Operational Acceptance Testing or similar roles (e.g., QA, DevOps, Systems Testing). * Strong understanding of ITIL processes and operational readiness. * Familiarity with system monitoring tools, backup solutions, and disaster recovery procedures. * Experience with scripting languages (e.g., PowerShell, Bash) and automation tools. * Excellent analytical and problem-solving More ❯

attention to detail. Willingness to learn and take initiative. Ability to work independently and collaboratively. Desirable Skills & Experience Experience with cloud platforms (e.g., Microsoft 365, Azure). Familiarity with ITIL practices or service desk tools. Previous experience in a fast-paced support environment. More ❯

complex technical skills Good customer service attitude Knowledge of configuration management (Puppet and/or Red Hat Satellite preferred) Scripting for automation using technologies (e.g. Powershell, Puppet, Ansible, Python) ITIL knowledge – principles and application Ability to support and develop junior colleagues More ❯

the role. Person Specification Education, Qualification and Training Essential Relevant degree or significant experience in understanding of defect & testing tools Desirable Certification in Software testing Prince2 Practitioner or equivalent ITIL Foundation Key Skills, Knowledge and Apptitude Essential Some test management background within a fast-paced business with experience using multiple testing technologies. Functional test planning, preparation and execution including experience More ❯

Windows, and databases. 9. Participate in on-call support for real-time issue triaging and restoration efforts. Required Skills & Experience: 1. 5+ years of IT experience in Production Support, ITIL, or Technical Implementations. 2. Strong expertise in Java/J2EE (Core Java, JDBC, Web Services, MQ, Microservices, MuleSoft). 3. Hands-on experience with middleware technologies (IBM WebSphere MQ, JBoss More ❯

Service Desk Manager and ensure round-the-clock coverage across all support channels. Manage our Service Desk team to deliver exceptional support, evaluate performance, and uphold SLA standards. Implement ITIL processes to foster best practices in technical support. Your insights from customer feedback will be pivotal in enhancing our services and driving continuous improvement. About us We are a rapidly More ❯

Service Desk Manager and ensure round-the-clock coverage across all support channels. Manage our Service Desk team to deliver exceptional support, evaluate performance, and uphold SLA standards. Implement ITIL processes to foster best practices in technical support. Your insights from customer feedback will be pivotal in enhancing our services and driving continuous improvement. About us We are a rapidly More ❯

Service Desk Manager and ensure round-the-clock coverage across all support channels. Manage our Service Desk team to deliver exceptional support, evaluate performance, and uphold SLA standards. Implement ITIL processes to foster best practices in technical support. Your insights from customer feedback will be pivotal in enhancing our services and driving continuous improvement. About us We are a rapidly More ❯

site Required Skills and Attributes Experienced with Microsoft 365 toolsets to support end users Knowledge of MS Defender for threat detection monitoring A good understanding of IT support principles (ITIL desirable) A good understanding of security practices ad standards (ideally Secure by Design, Cyber Essentials, ISO27001). Familiarity with Microsoft 365 CoPilot and its use in productivity and support workflows More ❯

of working within a customer-facing role and a good understanding of business objectives. Previous experience working within the IT/Managed Services sector with an understanding of the ITIL v4 framework. Understanding of customer business requirements and the ability to translate these into service deliverables Excellent analytical and communication skills along with the ability to build strong relationships with More ❯

of working within a customer-facing role and a good understanding of business objectives. Previous experience working within the IT/Managed Services sector with an understanding of the ITIL v4 framework. Understanding of customer business requirements and the ability to translate these into service deliverables Excellent analytical and communication skills along with the ability to build strong relationships with More ❯

communicator and willing to share information. Excellent verbal and written communication skills. Exercises good judgement, knows when to flag issues and when to deal with independently. An understanding of ITIL best practice is preferred. An enthusiasm to progress a career within a professional Dynamics Customer Engagement context. Good knowledge of Dynamics with a focus on CRM applications, and ideally have More ❯

Workspace Active Directory Firewalls and network troubleshooting Laptop and mobile hardware. Incident, Change and Problem Management processes. Excellent communication and problem solving skills Relevant technical certifications are desirable e.g. ITIL v4. Effectively, this role is responsible for working with the wider IT team to contribute to the smooth day-to-day running of IT Services for a business with several More ❯

or Azure SQL skills Entra ID/Azure Active Directory skills Ability to support users/customers remotely Ideally a good grasp of relevant methodologies/processes such as ITIL/Change Management/etc. If you're looking to join a great firm with expansion on the horizon, offering a host of benefits with staff at the centre such More ❯

or Azure SQL skills Entra ID/Azure Active Directory skills Ability to support users/customers remotely Ideally a good grasp of relevant methodologies/processes such as ITIL/Change Management/etc. If you're looking to join a great firm with expansion on the horizon, offering a host of benefits with staff at the centre such More ❯

issues, and troubleshooting problems Active Directory/Entra ID ( AzureAD ) skills Ability to support users/customers remotely Ideally a good grasp of relevant methodologies/processes such as ITIL/Change Management/etc. If you're looking to join a great firm with expansion on the horizon, offering a host of benefits with staff at the centre such More ❯

performance. A full job description is available upon request What youll need Youll need to know: Youll be a proven practitioner in IT Service Management. Youre likely trained in ITIL, at least to Foundation status. Youll know that its not all about ITIL. Youll be able to show that you understand how IT services fit in a customers business and More ❯

Improve release/change processes and lead production readiness across teams Coach a self-sufficient team and drive smarter monitoring and alerting What you’ll bring: Solid grasp of ITIL and modern service management Broad knowledge of IT and data systems (databases, APIs, cloud, networking) Experience in a regulated environment (e.g. finance or healthcare) Confident leadership of small teams — coaching More ❯

Improve release/change processes and lead production readiness across teams Coach a self-sufficient team and drive smarter monitoring and alerting What you’ll bring: Solid grasp of ITIL and modern service management Broad knowledge of IT and data systems (databases, APIs, cloud, networking) Experience in a regulated environment (e.g. finance or healthcare) Confident leadership of small teams — coaching More ❯

Improve release/change processes and lead production readiness across teams Coach a self-sufficient team and drive smarter monitoring and alerting What you’ll bring: Solid grasp of ITIL and modern service management Broad knowledge of IT and data systems (databases, APIs, cloud, networking) Experience in a regulated environment (e.g. finance or healthcare) Confident leadership of small teams — coaching More ❯

Improve release/change processes and lead production readiness across teams Coach a self-sufficient team and drive smarter monitoring and alerting What you’ll bring: Solid grasp of ITIL and modern service management Broad knowledge of IT and data systems (databases, APIs, cloud, networking) Experience in a regulated environment (e.g. finance or healthcare) Confident leadership of small teams — coaching More ❯

SmartConsole. Exposure to SIEM platforms (Microsoft Sentinel, LogPoint) or SOC environments (training provided). Relevant certifications (e.g., Fortinet NSE4, Check Point CCSA, CompTIA Network+/Security+). Knowledge of ITIL processes and service management best practices. Familiarity with cloud networking and security (AWS, Azure). Awareness of scripting or automation (Python, PowerShell). Why Join? Be part of a fast More ❯

SmartConsole. Exposure to SIEM platforms (Microsoft Sentinel, LogPoint) or SOC environments (training provided). Relevant certifications (e.g., Fortinet NSE4, Check Point CCSA, CompTIA Network+/Security+). Knowledge of ITIL processes and service management best practices. Familiarity with cloud networking and security (AWS, Azure). Awareness of scripting or automation (Python, PowerShell). Why Join? Be part of a fast More ❯

to ticketing systems, email, and messaging apps as required • Develop Machine Learning (ML) jobs to dynamically monitor and alert on identified metrics, KPIs, and/or data anomalies • Follow ITIL based change management processes to move solutions from Dev to Test and into Production • Run the day-to-day operations of the security operations center • Investigate incidents and lead response More ❯

as well as related Windows Server stack components is required for effective administration. Experience working within strict change control frameworks typical of mature process-driven organisations is highly beneficial. ITIL Foundation certification or equivalent service management knowledge demonstrates your commitment to structured IT operations. Excellent written, verbal, and interpersonal communication skills enable you to collaborate effectively with colleagues across regions. More ❯