northampton, midlands, united kingdom Hybrid / WFH Options
SUMMER-BROWNING ASSOCIATES LIMITED
of both hardware and software. A proven ability to develop clear and comprehensive technical and functional documentation. Familiarity with navigating public sector or defence secure environments effectively. Agile and ITIL Foundation level certification or equivalent Possession of a Microsoft role-based certification is highly advantageous. To apply, please submit your latest CV for review. JBRP1_UKTJ More ❯
Global Service Owners and producing necessary reporting attributed to the reviews Service Management, including Incident, Problem, Request Fulfilment, Change Management and Service Levels. Experience chairing Change Advisory Board meetings ITIL/ITSM Certification (desired) IT Service Management Analyst In accordance with the Employment Agencies and Employment Businesses Regulations 2003, this position is advertised based upon DGH Recruitment Limited having first More ❯
high wycombe, south east england, united kingdom Hybrid / WFH Options
SUMMER-BROWNING ASSOCIATES LIMITED
of both hardware and software. A proven ability to develop clear and comprehensive technical and functional documentation. Familiarity with navigating public sector or defence secure environments effectively. Agile and ITIL Foundation level certification or equivalent Possession of a Microsoft role-based certification is highly advantageous. To apply, please submit your latest CV for review. JBRP1_UKTJ More ❯
Telecommunication (TCP/IP, OIS/CMIP/X25), operating systems (Windows, UNIX, and Linux), database/DBMS (Oracle, MS Access, Sybase) and applications (Tivoli, PeopleSoft) Applies principles of ITIL, SEI/CMM to engineering work Requirements Bachelor's degree with at least ten (10) years of relevant experience Associate's degree with at least fifteen (15) years of relevant More ❯
to develop leadership capabilities. Experience in IT operations, support, or coordination roles. Excellent communication and organisational skills. A proactive mindset and willingness to learn from experienced colleagues. Familiarity with ITIL or SFIA frameworks is beneficial but not essential. Why This Role? Development Pathway : Grow your skills and experience under the guidance of senior Service Delivery Managers. Security Exposure : Gain hands More ❯
scale data environments Strong understanding of service management, with experience managing SLAs, vendors, and spend Great communication and stakeholder management skills—you can translate tech into impact Exposure to ITIL/service management frameworks (ideal but not essential) A proactive, improvement-focused mindset—we want someone who sees both the big picture and the technical details Why Join? Make a More ❯
scale data environments Strong understanding of service management, with experience managing SLAs, vendors, and spend Great communication and stakeholder management skills—you can translate tech into impact Exposure to ITIL/service management frameworks (ideal but not essential) A proactive, improvement-focused mindset—we want someone who sees both the big picture and the technical details Why Join? Make a More ❯
scale data environments Strong understanding of service management, with experience managing SLAs, vendors, and spend Great communication and stakeholder management skills—you can translate tech into impact Exposure to ITIL/service management frameworks (ideal but not essential) A proactive, improvement-focused mindset—we want someone who sees both the big picture and the technical details Why Join? Make a More ❯
scale data environments Strong understanding of service management, with experience managing SLAs, vendors, and spend Great communication and stakeholder management skills—you can translate tech into impact Exposure to ITIL/service management frameworks (ideal but not essential) A proactive, improvement-focused mindset—we want someone who sees both the big picture and the technical details Why Join? Make a More ❯
london (city of london), south east england, united kingdom
Harnham
scale data environments Strong understanding of service management, with experience managing SLAs, vendors, and spend Great communication and stakeholder management skills—you can translate tech into impact Exposure to ITIL/service management frameworks (ideal but not essential) A proactive, improvement-focused mindset—we want someone who sees both the big picture and the technical details Why Join? Make a More ❯
scale data environments Strong understanding of service management, with experience managing SLAs, vendors, and spend Great communication and stakeholder management skills—you can translate tech into impact Exposure to ITIL/service management frameworks (ideal but not essential) A proactive, improvement-focused mindset—we want someone who sees both the big picture and the technical details Why Join? Make a More ❯
Glasgow, Lanarkshire, Scotland, United Kingdom Hybrid / WFH Options
Tenth Revolution Group
Deployment & Risk Management - a strategic VP-level role that blends service design, change governance, and risk management across a high-volume data platform environment. This isn't your typical ITIL service manager role. It's about designing a scalable service transition framework that ensures hundreds of monthly changes are delivered safely, efficiently, and with measurable value to internal engineering teams. More ❯
Glasgow, City of Glasgow, United Kingdom Hybrid / WFH Options
Tenth Revolution Group
Deployment & Risk Management - a strategic VP-level role that blends service design, change governance, and risk management across a high-volume data platform environment. This isn't your typical ITIL service manager role. It's about designing a scalable service transition framework that ensures hundreds of monthly changes are delivered safely, efficiently, and with measurable value to internal engineering teams. More ❯
City of London, London, United Kingdom Hybrid / WFH Options
Anson Mccade
with Python/PowerShell. Deep understanding of incident response, threat detection, and frameworks (MITRE, NIST, CIS). Knowledge of vulnerability scanning, penetration testing, and network traffic analysis. Familiarity with ITIL processes (Incident, Problem, Change). Excellent stakeholder communication, with the ability to mentor and lead from a technical perspective. Desirable: Security certifications (CISSP, GIAC, SC-200, QRadar Specialist, Splunk, Chronicle More ❯
Glasgow, Scotland, United Kingdom Hybrid / WFH Options
Anson McCade
with SIEM tools, specifically QRadar Solid understanding of incident response methodologies and DFIR principles. Knowledge of network traffic analysis, vulnerability management, penetration testing, and malware reverse engineering. Familiarity with ITIL processes (Incident, Problem, Change). Strong written and verbal communication, with the ability to produce clear technical documentation and reports. Relevant certifications (e.g., CISSP, GIAC, SC-200) are highly desirable. More ❯
paisley, central scotland, united kingdom Hybrid / WFH Options
Anson McCade
with SIEM tools, specifically QRadar Solid understanding of incident response methodologies and DFIR principles. Knowledge of network traffic analysis, vulnerability management, penetration testing, and malware reverse engineering. Familiarity with ITIL processes (Incident, Problem, Change). Strong written and verbal communication, with the ability to produce clear technical documentation and reports. Relevant certifications (e.g., CISSP, GIAC, SC-200) are highly desirable. More ❯
milton, central scotland, united kingdom Hybrid / WFH Options
Anson McCade
with SIEM tools, specifically QRadar Solid understanding of incident response methodologies and DFIR principles. Knowledge of network traffic analysis, vulnerability management, penetration testing, and malware reverse engineering. Familiarity with ITIL processes (Incident, Problem, Change). Strong written and verbal communication, with the ability to produce clear technical documentation and reports. Relevant certifications (e.g., CISSP, GIAC, SC-200) are highly desirable. More ❯
with SIEM tools, specifically QRadar Solid understanding of incident response methodologies and DFIR principles. Knowledge of network traffic analysis, vulnerability management, penetration testing, and malware reverse engineering. Familiarity with ITIL processes (Incident, Problem, Change). Strong written and verbal communication, with the ability to produce clear technical documentation and reports. Relevant certifications (e.g., CISSP, GIAC, SC-200) are highly desirable. More ❯
Gateshead, Tyne and Wear, England, United Kingdom Hybrid / WFH Options
Simpson Judge Ltd
years MIN technical consulting experience within a Managed Service Provider* Strong communicator who can simplify the complex for clients* Ability to recommend and implement smart, practical solutions* Familiarity with ITIL, cybersecurity standards (Cyber Essentials, ISO 27001, NIST) and data protection requirements* Hands-on expertise with:o Windows Server (AD, GPOs, DNS, DHCP, DFS, Hyper-V)o Microsoft 365 (Exchange Online More ❯
or customer success in a cloud/MSP environment Highly accountable, able to pro-actively take ownership of issues, de-escalate disputes and reach positive outcomes Strong knowledge of ITIL (v4 certified) and cloud-managed services (e.g., Azure, VMware) Commercially astute, data-driven, and comfortable engaging with executive-level clients Experienced in leading and developing high-performing, cross-functional teams More ❯
necessary. Ensure compliance with relevant regulations, standards and best practices. Required skills, qualifications and experience Experience in service delivery management, with a strong understanding of service management frameworks (e.g., ITIL, ISO/IEC 20000) Experience working with ILS delivery frameworks (e.g Def-Stan 00-600) Experience working with MOD customer Project Management experience Experience supporting complex Experience as a Control More ❯
necessary. Ensure compliance with relevant regulations, standards and best practices. Required skills, qualifications and experience Experience in service delivery management, with a strong understanding of service management frameworks (e.g., ITIL, ISO/IEC 20000) Experience working with ILS delivery frameworks (e.g Def-Stan 00-600) Experience working with MOD customer Project Management experience Experience supporting complex Experience as a Control More ❯
necessary. Ensure compliance with relevant regulations, standards and best practices. Required skills, qualifications and experience Experience in service delivery management, with a strong understanding of service management frameworks (e.g., ITIL, ISO/IEC 20000) Experience working with ILS delivery frameworks (e.g Def-Stan 00-600) Experience working with MOD customer Project Management experience Experience supporting complex Experience as a Control More ❯
Lutterworth, Leicestershire, East Midlands, United Kingdom
Nationwide Platforms
future recruitments. The ideal candidate will have/be: ? Experience within IT Service Delivery. ? Service Desk experience - Managing IT Tasks & setting business expectations through good communications. ? Some knowledge of ITIL or other industry-recognised IT frameworks. ? Good attention to detail in all aspects of work. ? Ability to prioritise and work under pressure. ? Ability to learn new skills quickly and thoroughly. More ❯
Huntingdon, Cambridgeshire, East Anglia, United Kingdom Hybrid / WFH Options
Leidos Innovations UK Limited
to achieve a high level of security clearance. SKILLS AND KNOWLEDGE: Excellent written and oral communication skills as the central point of contact for Deployed Service Delivery. Experience of ITIL Service Management Experience of software maintenance and support to include servers, workstations, laptops, network and peripheral devices. Experience in the installation and configuration of Microsoft Server 2008, 2016 and 2019. … DHCP, Firewall skills). Knowledge of backup technologies. Experience of desktop rollout and configuration. Experience of cloud-based deployment. Experience configuring and maintaining monitoring tools and systems. Defence experience. ITIL Foundation Qualification. Analytical and problem-solving skills. Awareness of Agile methodologies. Clearance Requirements: Clearance to Start DV Clearance for Role DV Are you ready to make an impact? Begin your More ❯