551 to 560 of 560 Permanent ITIL Jobs

service excellence, ensuring that client expectations are not only met but exceeded? What you'll be doing : Service Management & Best Practices : -Ensure best practice, ITIL v4-aligned service delivery through ownership of ITIL processe s.-Oversee every element of service delivery for clients from onboarding to end-of-life managemen ...

someone with mid-market and enterprise software pre-sales experience in a SaaS or technology product organization and strong experience with ITSM/ITIL and cloud based infrastructure. You have a passion and the ability to act as a trusted advisor through all stages of the sales cycle … other European languages additionally would be an added advantage Minimum 10 years of relevant experience in a similar technical solution engineering preferably in ITIL/ITSM domain or in a SaaS or software product environments Experience in a SaaS or technology product organization and experience with ITSM/ITIL Methodologies ...

cloud, infrastructure, monitoring and enterprise applications Drive automation, workflow optimisation and AI-enabled service management initiatives Define architecture standards, governance and best practices Support ITIL-aligned Incident, Problem, Change, Asset and Configuration Management processes Lead upgrades, migrations and transformation projects across complex enterprise environments Produce solution designs, architecture documentation … Strong BMC Helix/Remedy architecture expertise Experience with ITSM, Discovery, CMDB and Digital Workplace implementations CIS Controls v8.1 implementation experience Strong understanding of ITIL frameworks and service management best practice Experience integrating cloud platforms, enterprise systems and automation tools Knowledge of Python, PowerShell, REST APIs or orchestration technologies ...

systems. Develop, support, and maintain applications using RPG III, RPG IV, and ILE RPG. Handle Incident, Problem, and Change Management in line with ITIL processes. Perform root cause analysis and ensure timely resolution of production issues. Work closely with business users and cross functional teams to ensure system stability. Support … iSeries Expertise in RPG III, RPG IV, and ILE RPG Proven experience in Application Support/AMS (L2/L3) Solid knowledge of ITIL based Incident, Problem, and Change Management Good communication and documentation skills ...

Service Delivery Manager (ITIL MSP) Remote UK to £50k Are you an experienced Service Delivery Manager who would relish the opportunity to set up and establish a service delivery function from the ground up? You could be progressing your career in an impactful role at a scaling tech/private ...

SLAs, KPIs, incidents and problem management outcomes Identify service risks and deal with them before they escalate Make sure services meet contractual and ITIL expectations Support commercial conversations around renewals, changes and growth Work closely with operations, account teams and presales to shape better services You will be trusted … Strong operational background such as service desk management in IT or Managed Services Experience of managing customers with 300-500 users Solid awareness of ITIL and service governance in practice, not just theory Hands-on approach Takes ownership and stays calm when things dont go to plan What We Offer ...

SLAs, KPIs, incidents and problem management outcomes Identify service risks and deal with them before they escalate Make sure services meet contractual and ITIL expectations Support commercial conversations around renewals, changes and growth Work closely with operations, account teams and presales to shape better services You will be trusted … Strong operational background such as service desk management in IT or Managed Services Experience of managing customers with 300-500 users Solid awareness of ITIL and service governance in practice, not just theory Hands-on approach Takes ownership and stays calm when things dont go to plan What We Offer ...

Asset Manager - physical IT assets ITIL Foundation, CHAMP CITAM Banking This is a new and exclusive opportunity for a IT Asset Manager to take ownership of the lifecycle process for physical IT assets within this banking business Role details Title : IT Asset Manager Focus: ownership of the lifecycle process … home working hybrid 50/50% Requirements: Extensive experience in IT asset management or IT operations, ideally in a regulated industry. Strong knowledge of ITIL, CMDBs, and asset management tools (e.g., ServiceNow). This is a brilliant opportunity for a IT Asset Manager to take ownership of the lifecycle process ...

Manage upgrades, patches and system maintenance Liaise with third-party vendors and suppliers Keep systems, documentation and CMDB up to date Ensure compliance with ITIL processes and SLAs Your tech exposure Factory & production environments Mobile devices and end-user support Printing & AV equipment Network cabling & VoIP telephony Broadband solutions (including … line/site-based IT role Strong hands-on technical support experience Experience supporting manufacturing or production environments Good understanding of ITIL (Incident, Change & Problem Management) Strong stakeholder management across operational teams Proactive mindset with a focus on service improvement ...

European/International Resilience Lead Salary: £150,000 - £170,000 + benefits Location: UK or the Netherlands Working pattern: Includes travel up to 25% for client visits across the UK and Netherlands - H ybrid I ...