551 to 575 of 593 Permanent ITIL Jobs

contractual, compliance, and operational decisions are made. Aligned to ITAM (IT Asset Management) industry standards and frameworks including ISO 19770, IAITAM best practices, and ITIL 4 IT Asset Management practice the HAM Data Analyst ensures that hardware asset records are accurate, reconciled, auditable, and continuously improved. The role operates … findings and recommendations to both technical and non-technical audiences. Desirable IAITAM certification (e.g., CHAMP Certified Hardware Asset Management Professional, CSAM, or CITAM). ITIL 4 Foundation certification or higher. Experience with ServiceNow ITAM/HAM modules, including asset lifecycle workflows, reconciliation, and reporting. Experience with automated discovery tools (e.g. ...

biannual releases Manage third-party suppliers and implementation partners Use support trends to continuously improve the service model and self-service content Drive ITIL adoption and good change management practice What you’ll bring Experience managing a team , with a real passion for developing people Track record of technical delivery … upskill in Workday, particularly security governance and tenant health Strong analytical, organisational and time management skills Helpful to have: Workday exposure and any certifications, ITIL, Scrum Master or Agile certification. Why this role? Real ownership: a high degree of autonomy to set priorities Leadership focus: lead a team and shape ...

SaaS and on-premises environments Excellent written and verbal communication skills, with sharp attention to detail Desirable: ServiceNow CSA, any ServiceNow Implementation Certifications, and ITIL Foundation certification Ready to Apply? If you're ready to step up as a ServiceNow Architect with real influence, apply now with your … Design Authority, ServiceNow Lead Developer, ServiceNow Consultant, ServiceNow Platform Architect, Now Platform Architect, ITSM Architect, ITOM Architect, ServiceNow Integration Specialist, ServiceNow Developer, CSA, CIS, ITIL, SaaS Architect, Enterprise Architect (ServiceNow), SC Cleared ServiceNow. Deerfoot Recruitment Solutions Ltd is a leading independent tech recruitment consultancy in the UK. For every ...

apply fast, as a high volume of applications is expected Scroll down to read the complete job description. The role requires knowledge of ITIL practices, Incident, Problem and Change Management, Risk Management, supplier engagement and KPI/service performance monitoring. The ISPM works closely with technical teams, suppliers, Commercial, Finance … support during transition into service before taking responsibility for the ongoing management of the product once operational. Key responsibilities include: Apply knowledge of ITIL practices to support effective service management and operational delivery. Oversee Incident, Problem and Change Management, ensuring issues are effectively managed, resolved and progressed. Lead Risk Management ...

Postgres/MySQL(MariaDB)/Oracle)Rapid7 IDR/MDR/IVM/Appsec/CloudSecSOTI MobicontrolStorage Administration (HPE, Exagrid, Synology)A knowledge of ITIL processes, and ideally ITIL certifiedExperience:Have worked as a Systems Administrator/Engineer/DevOps engineer and have a minimum of 3 years’ experience working ...

Experience in managing/troubleshooting Windows Desktop Operating Systems. Experience in Microsoft Exchange, Active Directory, Windows Server & Desktop, SQL Server technologies. Experience in using ITIL based ticketing system (ITIL foundation preferred). What we offer: Involved in varied projects that make a positive impact on critical services on a local ...

working, ideally including Duty Management responsibilities. Clear written and verbal communication skills, including reporting for senior leaders and working confidently with customers and stakeholders. ITIL certification and the ability to apply ITIL-aligned service management practices. How We Work We believe in flexibility and balance. Our hybrid model blends home ...

team of three, providing technical direction and operational oversight. Manage infrastructure upgrades, maintenance, incident response and continuous improvement initiatives. Establish operational standards, documentation and ITIL-aligned processes. Develop technical roadmaps, introducing automation, monitoring and DevOps practices where appropriate. Manage infrastructure and training budgets, ensuring effective resource allocation. Collaborate with senior … storage environments. Good understanding of Linux, networking, backend services and modern infrastructure technologies. Proven experience leading technical teams and managing infrastructure projects. Knowledge of ITIL, systems operations, incident management and change control. Experience improving infrastructure resilience, performance and operational efficiency. Strong stakeholder management, communication and budget management skills. Relevant technical ...

Infrastructure Engineer Newton Abbot £42,000 £50,000 We're recruiting an experienced Infrastructure Engineer with strong networking skills to join an established business in Devon. Working within the IT Operations team, you'll help ...

reduce disruption. You work effectively across IT teams, keep documentation accurate and foster an environment where colleagues can grow and provide excellent support. An ITIL Foundation qualification is advantageous but not required, although a strong working knowledge of ITIL processes is preferred. What you'll get We know rewarding work ...

reduce disruption. You work effectively across IT teams, keep documentation accurate and foster an environment where colleagues can grow and provide excellent support. An ITIL Foundation qualification is advantageous but not required, although a strong working knowledge of ITIL processes is preferred. What you'll get We know rewarding work ...

reduce disruption. You work effectively across IT teams, keep documentation accurate and foster an environment where colleagues can grow and provide excellent support. An ITIL Foundation qualification is advantageous but not required, although a strong working knowledge of ITIL processes is preferred. What you'll get We know rewarding work ...

team of three, providing technical direction and operational oversight. Manage infrastructure upgrades, maintenance, incident response and continuous improvement initiatives. Establish operational standards, documentation and ITIL-aligned processes. Develop technical roadmaps, introducing automation, monitoring and DevOps practices where appropriate. Manage infrastructure and training budgets, ensuring effective resource allocation. Collaborate with senior … environments . Good understanding of Linux, networking, backend services and modern infrastructure technologies. Proven experience leading technical teams and managing infrastructure projects. Knowledge of ITIL, systems operations, incident management and change control. Experience improving infrastructure resilience, performance and operational efficiency. Strong stakeholder management, communication and budget management skills. Relevant technical ...

DWP. Digital with Purpose. Are you good at diagnosing technical issues, solving complex problems and improving services for users? DWP Digital is looking for an Application Operations Engineer to join our Centralised Application Support Services ...

DWP. Digital with Purpose. Are you good at diagnosing technical issues, solving complex problems and improving services for users? DWP Digital is looking for an Application Operations Engineer to join our Centralised Application Support Services ...

service performance against SLAs, KPIs and utilisation allowances. Produce detailed reporting with insights and recommendations. Identify trends and improvement opportunities using performance data. Apply ITIL best practice to mitigate risks and manage incidents. Act as an escalation point for customers and internal teams. Experience & Skills Background in an IT service … environment with ITIL lifecycle exposure (Certification a bonus). Experience engaging senior stakeholders and leading teams. Skilled in ITSM tools, BI dashboards, Excel and PowerPoint. Strong analytical, communication and presentation skills. Confident handling major incidents and escalations. Customer-centric mindset with strong organisational abilities. Successful applicants can expect a salary ...

combining ownership of the ITSM platform with accountability for service performance, user experience, and operational excellence. You'll define the product roadmap, govern key ITIL processes, manage strategic service partners, and drive automation and AI initiatives that transform how IT support is delivered worldwide. Client Details Our client … class IT function. Description Key Responsibilities Act as Product Owner for the enterprise ITSM platform, defining its roadmap, governance, and ongoing development. Govern core ITIL processes including Incident, Request, Problem, Change, and Configuration Management. Manage and challenge outsourced service partners, holding them accountable for agreed service levels and performance targets. ...

Location: Farnborough+ HybridSalary: Excellent basic salary plus bonus and Vodafone benefitsWorking hours: Full time 37.5 hours per week – Monday to FridaySecurity Clearance: This position requires you to hold or the ability and willingness to obtain ...

challenge poor performance and hold suppliers accountable while maintaining productive relationships. Commercial awareness and an ability to identify operational efficiencies. Strong working knowledge of ITIL principles and service delivery methodologies. Experience using service-management tooling and reporting to improve performance. The ability to prioritise competing requirements and coordinate activity across … different teams and organisations. Experience working within a Managed Service Provider environment, supporting vendor selection or developing new service capabilities would be advantageous. An ITIL 4 Managing Professional qualification, or equivalent practical experience, would also be beneficial. What can we offer you? Referral bonus scheme of £1000 when you successfully ...

Job Title: IT Project Manager WAMAS Service Centre Type: Full Time, Permanent Location: Remote (with UK and international travel to Northern Europe) Ref. No: 1063 Salary: £65,000 plus £6,600 car allowance Please note ...

experience producing service artefacts, including service models, integration diagrams, high-level plans, service design packages, and operational documentationEssential qualifications for the Senior Service Consultant: ITIL 4 Managing professional or other advanced ITIL certifications beyond foundational levelSAFe certification or equivalent experience working within SAFeWe value difference and we don't have ...

transition to go-live process, oversee and define the acceptance into service process, lead on the service operating model creation and build the ITIL processes for the future client managed service. Key responsibilities: Service Strategy : Accountable for defining the strategy and plan for the future live service, to include Service … Operating Model: Accountable for working alongside the delivery teams and the client organisation to define the future ITIL aligned service operating mode for the programme. Acceptance into Service: Accountable for defining and then overseeing the acceptance into service process alongside the delivery teams and the client organisation to define ...

that keep the global inventory accurate Setting data quality KPIs, reconciliation and audit controls, and reporting on data health Keeping both practices aligned with ITIL 4, ISO 27001 and audit requirements Working with Infrastructure, Security, Architecture, Procurement and Finance Driving automation and a clear maturity roadmap What you'll need … Experience leading HAM, SAM and Configuration Management in a large enterprise Hands-on ServiceNow CMDB and HAM experience Strong ITIL 4 knowledge A background in governance, policy and operational controls Confidence influencing senior stakeholders ServiceNow CIS-CMDB or HAM certification, ITIL 4 Managing Professional and experience with Discovery and ITOM ...

working in 2nd or 3rd line support, service delivery, service management, infrastructure support or a similar IT services position. Experience with quotations, proposals, tenders, ITIL or managed service providers would be advantageous, but a background as a Solution Architect is not required. Inclusion at XMA At XMA, we believe that … will be happy to support you. Keywords: service management, IT support engineer, service delivery, IT service manager, Junior Solutions Architect, pre sales, technical support, ITIL, service desk, 2nd line support, 3rd line support ...

life insurance Education and training opportunities Experience required: Previous experience implementing, configuring or supporting HaloITSM Strong understanding of IT Service Management processes and ITIL principles Experience gathering requirements and translating these into technical and process solutions Knowledge of workflows, service catalogues, SLAs, automation, reporting, integrations and data migration Strong communication … consultancy and stakeholder management skills HaloITSM and ITIL certifications would be advantageous, although relevant professional experience will also be considered. Please bear in mind that you may not hear from us straight away. Due to the high level of applications we receive every day, we can only respond to applicants ...