576 to 600 of 1,531 Permanent ITIL Jobs

project risks and quality issues and take proactive action. Experience reviewing project documentation and deliverables. Comfortable managing challenging conversations and customer expectations. Exposure to ITIL, Agile, PRINCE2 or similar project frameworks. Background in consultancy, project management or service management within a fast-paced technology environment. To apply for this role ...

platforms.Knowledge of Microsoft Intune, MECM/SCCM, or equivalent endpoint management platforms.PowerShell scripting and automation experience.Experience supporting large-scale enterprise endpoint environments.Familiarity with ITIL-based operational environments.Experience working within secure facilities or restricted-access environments.We are a Disability Confident EmployerCapgemini is proud to be a Disability Confident Employer (Level ...

platforms.Knowledge of Microsoft Intune, MECM/SCCM, or equivalent endpoint management platforms.PowerShell scripting and automation experience.Experience supporting large-scale enterprise endpoint environments.Familiarity with ITIL-based operational environments.Experience working within secure facilities or restricted-access environments.We are a Disability Confident EmployerCapgemini is proud to be a Disability Confident Employer (Level ...

Management For more than 36 years, Marval has been at the forefront of Service Management innovation. As one of the original co-authors of ITIL, we've helped define the standards that organisations across the globe still rely on today. Now, we're building on that legacy. Our intelligent ...

collaborative environments Education Bachelor’s degree in a relevant field required Advanced degree preferred Certifications (Preferred) Design Thinking, Service Design, CDTP PMP, PRINCE2, SAFe, ITIL TOGAF, CCMP, CISA, CISSP AWS, Microsoft, or GCP cloud certifications Agile, DevOps, CBAP, Six Sigma, PROSCI, MSP ABOUT US SoftServe is a global IT consulting ...

systems; Jira Service Management would be advantageous Some knowledge or exposure to SQL and databases Ideally, experience working within a SaaS or software environment ITIL knowledge or experience would be beneficial Strong attention to detail and a sense of ownership The ability to work independently while collaborating effectively with wider ...

solving ability and customer service mindsetClear and confident communication skillsDesirable SkillsKnowledge of Dynamics 365 Field Service or CE modulesExperience with Power AutomateService Management or ITIL experienceBasic SQL or data querying knowledge #4784034 - Jonathan Walters ...

team What were looking for Strong hands-on Major Incident Management experience Proven experience leading high-priority incidents in complex environments Good knowledge of ITIL, Incident Management and ITSM tooling Excellent stakeholder management and communication skills Ability to remain calm, make decisions and take ownership under pressure Experience within large ...

certifications relevant to your specialism. Strong stakeholder management and communication skills. Experience delivering within large enterprise environments. Desirable CMDB, CSDM, Discovery and Service Mapping. ITIL, Agile or Scrum certifications. Experience in Public Sector or regulated environments. Domain separation and self-hosted ServiceNow environments. Team leadership or mentoring experience. Please note ...

management (RMM) tools Awareness of Microsoft Intune or similar endpoint management tools Experience with Cisco Meraki or similar cloud-managed network technologies Awareness of ITIL best practice Interest and knowledge of Cyber Security of AI and Automation If you're ready to build a long-term career with a company ...

complex customer situations or incidentsKnowledge of the Microsoft technology with solid overview of the Microsoft cloud servicesProject Management/Prosci Change Management/ITIL certification is a plusUnderstanding DevOps, Site Reliability Engineering, Continuous Improvement is a plusSupercomputing/HPC experience is a plus.Ability to meet Microsoft, customer and/ ...

areas that the role will be responsible for delivering and owning are below: Operational Support support to the full span of projects using ITIL and project management techniques and a degree of technical/commercial understanding. Service Level Responsible for overseeing the management of several complex projects to agreed performance ...

Microsoft Intune, MECM/SCCM, or similar endpoint management solutions. PowerShell scripting and automation experience. Experience supporting large-scale enterprise endpoint estates. Familiarity with ITIL-based operational environments. Experience working within secure facilities or restricted-access environments. What's Required? To be considered for this opportunity, you must: Be eligible ...

Microsoft Intune, MECM/SCCM, or similar endpoint management solutions. PowerShell scripting and automation experience. Experience supporting large-scale enterprise endpoint estates. Familiarity with ITIL-based operational environments. Experience working within secure facilities or restricted-access environments. What's Required? To be considered for this opportunity, you must: Be eligible ...

Microsoft Intune, MECM/SCCM, or similar endpoint management solutions. PowerShell scripting and automation experience. Experience supporting large-scale enterprise endpoint estates. Familiarity with ITIL-based operational environments. Experience working within secure facilities or restricted-access environments. What's Required? To be considered for this opportunity, you must: Be eligible ...

fast-paced environment.Organizational Skills – Strong ability to track IT assets, manage tickets efficiently, and document processes for knowledge sharing.Certifications (Preferred) – CompTIA A+ and ITIL Certification are highly desirable.OUR TECH STACKOperating Systems – Windows & macOSProductivity & Collaboration Tools – Microsoft 365, Slack, Zoom, Atlassian SuiteIT & Security Management – Entra ID, Microsoft Intune, AutopilotNetworking & Infrastructure ...

collaborating with technical consultants, architects, project managers, and commercial teams Experience mentoring or supporting the development of less experienced consultants Atlassian and/or ITIL certifications are a plus Your strengths Strong analytical and problem-solving skills Excellent facilitation, communication, and stakeholder management abilities Ability to engage confidently with both ...

Service Desk Manager IT, M365, Azure AD, ServiceNow , EntraID, Intune, Windows 11, SharePoint, Teams, ISO 27001, Cyber Essentials, ITAM, SAM, ServiceNow, SharePoint, ITIL, SLAs, KPIs, OLAs, Hybrid (2-4d/w London) 12 MONTH FIXED TERM CONTRACT PAID THE SAME A PERMANENT This is a fantastic permanent Service Desk ...

pragmatic technical solutions, and drive continuous improvement. Strong stakeholder management, communication, and consulting skills with the ability to influence engineering teams. Experience working within ITIL-based service management environments is desirable. ...

scripting, and CI/CD automation skills Ability to communicate effectively across all levels of the organisation Familiarity with Agile, Scrum, DevOps, and ITIL frameworks Desired skills: Experience defining workflows, custom fields, and reporting dashboards Broad understanding of software development processes and business practices What you'll need: Excellent communication ...

platforms such as NetSuite, Sage, Phocas or bespoke systems is highly desirable, along with exposure to Power BI, basic SQL, PowerShell, Linux, ITIL or project methodologies. A full UK driving licence is essential, as occasional travel to other sites or supplier locations will be required. Pool cars are used ...

including catalogue and Virtual Agent flows where appropriate. Understand the capabilities and best practice guidance for ServiceNow in order to assure the roadmap.Key requirementsEssentialStrong ITIL knowledge and experience, as well as knowledge of Incident Management tool setsExperience managing and maintaining effective supplier relationships, where ‘desk to desk’ processes ...

employee lifecycle, run regular licence reviews, and support budgeting and forecasting for platform costs. Change & Release Management - Coordinate change activities in line with ITIL principles, participate in CAB, and lead regression testing, UAT coordination and release readiness reviews. Business Process Optimisation - Partner with Finance, Procurement, Supply Chain and Operational teams ...

with the employee lifecycle, run regular licence reviews, and support budgeting and forecasting for platform costs.Change & Release Management - Coordinate change activities in line with ITIL principles, participate in CAB, and lead regression testing, UAT coordination and release readiness reviews.Business Process Optimisation - Partner with Finance, Procurement, Supply Chain and Operational teams ...

proactively identify and resolve release or environment‐related conflicts.The role will drive the adoption of Release, Environment, and Configuration Management practices aligned to ITIL 4 and industry best practice, promoting consistent, controlled, and safe delivery of change. This includes influencing stakeholders across the business to ensure disciplined planning, versioning, change … test environments, escalating where necessary. Additional detailed deliverables may include:Integrate Release Management with Configuration Management.Development of Release and Configuration Management Frameworks aligning with ITIL guidelines.Comprehensive Release Plans, documenting scope, objectives, timelines and required resources.Maintain and manage the IT estate configuration and version control procedures.Underpin the test process by providing ...