76 to 100 of 1,399 Permanent ITIL Jobs

Intune, Active Directory and basic networking. Experience working with 3rd party vendors and managing outsourced IT services. Confident in a stakeholder-facing role - strong communication and coordination skills. Ideally ITIL certified (or equivalent experience), with a hands-on approach to process improvement. Comfortable resolving first-line issues when necessary This is a great opportunity for someone looking to step up More ❯

thrive. What you'll need: Technical Troubleshooting: Diagnose and resolve hardware, software, and network issues. Knowledge of ITSM Tools: Experience with ServiceNow and Jira. Incident & Problem Management: Familiarity with ITIL practices. Documentation & Reporting: Document fixes and contribute to knowledge bases. Problem-Solving Abilities: Implement effective solutions under pressure. Communication Skills: Clear verbal and written communication. Technical Proficiency: Proficiency in .Net More ❯

in a modern Enterprise environment, with examples of your experience in at least four of the following technical domains: -ITSM Tool usage for Incident Management, and workign in an ITIL framework. -Microsoft Operating Systems support (Windows 10,11 or Windows Server 2016, 2019, 2022) -Hardware installation andsupport(Laptop builds & upgrades, Mobile Devices, Printers) -ActiveDirectory tools (ADUC, Group Policy, AD Object More ❯

of the duties or the level of responsibilities entailed. Person Specification Qualifications Essential Educated to Degree level or equivalent experience in Computer Science, IT application support/technical discipline. ITIL Foundation certification Microsoft Professional Qualification or equivalent experience (e.g Microsoft Certified Professional (MCP) Evidence of ongoing professional development Other Requirements Essential Empathy for individuals who have experienced mental health problems More ❯

thrive. What you'll need: Technical Troubleshooting: Diagnose and resolve hardware, software, and network issues. Knowledge of ITSM Tools: Experience with ServiceNow and Jira. Incident & Problem Management: Familiarity with ITIL practices. Documentation & Reporting: Document fixes and contribute to knowledge bases. Problem-Solving Abilities: Implement effective solutions under pressure. Communication Skills: Clear verbal and written communication. Technical Proficiency: Proficiency in .Net More ❯

or senior IT infrastructure roles? Expertise in Windows Server (2012–2025), Microsoft 365, Azure AD? Knowledge of Cisco Meraki, Hyper-V, networking protocols? Strong problem-solving and communication skills? ITIL experience preferred Benefits Career development & trainingMedicash health planPension schemeGenerous holiday allowanceEmployee discounts & referral bonuses The client is looking to fill this opportunity immediately, so please apply ASAP or feel free More ❯

live service. You'll also be responsible for creating and maintaining high-quality documentation-translating business needs into clear, actionable specifications. This role plays a vital part in supporting ITIL-aligned service design, validation, and continuous improvement across LNER. Within this role you'll also be involved in; Working closely with business stakeholders to identify improvement opportunities and ensure IT More ❯

interpersonal skills Strong analytical and problem-solving skills Ability to manage multiple projects and priorities Focus on continuous service improvement and value delivery Qualifications: Certifications in Azure (desirable) and: ITIL Foundation Agile methodologies Behaviours: Self-motivated, proactive, and organised Flexible and positive attitude Committed to driving business improvements Stay current with emerging cloud and automation technologies If you're ready More ❯

interpersonal skills Strong analytical and problem-solving skills Ability to manage multiple projects and priorities Focus on continuous service improvement and value delivery Qualifications: Certifications in Azure (desirable) and: ITIL Foundation Agile methodologies Behaviours: Self-motivated, proactive, and organised Flexible and positive attitude Committed to driving business improvements Stay current with emerging cloud and automation technologies If you're ready More ❯

interpersonal skills Strong analytical and problem-solving skills Ability to manage multiple projects and priorities Focus on continuous service improvement and value delivery Qualifications: Certifications in Azure (desirable) and: ITIL Foundation Agile methodologies Behaviours: Self-motivated, proactive, and organised Flexible and positive attitude Committed to driving business improvements Stay current with emerging cloud and automation technologies If you're ready More ❯

experience would be helpful to have: Bachelor's degree in Computer Science, Computer Engineering, or related field Experience with BigFix for Apache Experience with Nutanix HCI Experience using ServiceNow ITIL managed processes Travel/Shift Work: This position requires the ability to travel 20% of the time. Also, potential to have a sliding shift start/stop times to ensure More ❯

workflow tracking. Ability to generate, analyse and present team performance data. Excellent stakeholder communication skills across all levels. Organisational skills to manage documentation and team performance tracking. Familiarity with ITIL processes and certifications (or willingness to achieve them). Experience in or exposure to Linux environments (desirable). Previous involvement in recruitment and supporting software teams in deployments is a More ❯

and respond to changing priorities. Strong analytical and organizational skills. Flexibility to adapt and a passion to learn new technologies. Any of the following certificates would be an asset: ITIL, Microsoft, CompTIA We value diverse experiences. We value diverse experiences and transferrable skillsets. If your career hasn't followed a traditional path, includes alternative experiences, or doesn't meet every More ❯

Intune, SCCM, JAMF). Familiarity with Azure and cloud environments. A good understanding of identity and access management (Azure AD, MFA, SSO). Excellent problem-solving and communication skills. ITIL certification or knowledge of IT service management is a plus. Whats In It for You: Competitive salary: £32,000 £35,000 (depending on experience) Car allowance Incentive and bonus opportunities More ❯

app deployment Programming: -Familiarity with additional languages and/or computer science training Other: -Experience in DoD environments -Basic drafting or engineering design -Familiarity with an implementation framework (Agile, ITIL, etc.) -Certs -MCSE or similar certification -Cisco Associate (or higher) level certs in routing/switching and/or collaboration More ❯

printers, MFD's and all mobile devices. Responsibilities Responsible for providing technical assistance and end user support Must deliver exemplary customer service to all users from top to bottom ITIL experience would be useful 85% Windows, 15% Mac (but Mac users are all VIPs) OKTA would be beneficial AD/Azure AD/Entra IT would be useful More ❯

successful candidate must be based in and able to travel regularly to either our Glasgow Office - G1 1RE, or our Edinburgh Office, EH12 5HD. Service Desk Operations: Ticket Management ITIL System Administration Azure Active Directory/Entra ID Active Directory Windows Server 201x Desirable: Educated to HNC level or equivalent in IT-related subject Database Administration MS-SQL - particularly Azure More ❯

Education and Certifications: Qualified in relevant technical subject i.e. degree in Telecommunications or Electronic Engineering Cisco/Juniper/Fortinet Certifications - Minimum associate level, but Professional level is preferred ITIL certifications Optional Desired Skills: A point-of-sale (POS), ATM, banking or finance industry background is preferred Has worked with financial applications Presentation Skills, able to communicate at all levels More ❯

for the DevOps team Experience you'll need A solid grounding in the Systems Engineering lifecycle, preferably with experience on large complex secure systems Knowledge and understanding of foundational ITIL functions, principles and processes A proven track record in the implementation and maintenance of complex IT systems Recent practical experience of successfully integrating complex COTS products Expertise in the integration More ❯

solving skill with a keen eye for detail. Excellent communication and interpersonal skills. Excellent time management ability and self organised and motivated. Preferred Technical Skills: Good understanding of the ITIL V3/4 framework is highly preferred Understanding of AWS/Kubernetes is a plus Knowledge of Redis and log queries is a plus Experience in automations/AI would More ❯

/SCI Clearance with Polygraph • DoD 8570 IAT Level II Certification - Security+ • Experience in a Tier 3 ServiceNow role for at least 5 years • Experience with ITSM principles and ITIL best practices • Excellent debugging and troubleshooting of existing code bases • Excellent communication and mentoring skills Desired Qualifications: • Knowledge of Agile methodology • Awareness and experience with widely successful Agile techniques: User More ❯

Management, WSUS,/UXMS Hardware: Cisco LAN/WAN switches, Dell/Fujitsu/HP Server and user devices, Dell/Fujitsu/HP Server and SAN Knowledge of ITIL processes in a support environment Telecommunications systems experience (telephony/Radio integration) Disclaimer: This vacancy is being advertised by either Advanced Resource Managers Limited, Advanced Resource Managers IT Limited or More ❯

quality, security, and continual improvement. Bonus points for: Experience supporting Google Meet meeting room hardware and AV systems. Exposure to endpoint management solutions like JAMF or Intune. Understanding of ITIL, change and incident management Familiarity with identity governance and privileged access management concepts. Previous experience in a SaaS or cloud-native business environment. We believe that our employees are the More ❯

networking. Excellent knowledge of IT service management processes. Deep understanding of cybersecurity principles. Experience managing and controlling an IT budget. Relevant degree and/or industry certifications such as ITIL, Microsoft certifications, or cybersecurity certifications are likely. Ability to manage multiple projects simultaneously and prioritize effectively. Skilled in negotiating and managing contracts, assessing, and managing risks in supplier relationships. Experience More ❯

or broader Financial Services exposure 10+ years in a Infrastructure Manager role (desirable) Demonstrable experience of cloud implementations and migrations, cloud architecture Certification credentials in one or more of ITIL, CISSP, CCNA, CITP, CCSP, Microsoft Certified: Azure Solutions Architect Expert Familiarity with regulatory environment and risk management frameworks Demonstrable prior experience of migration projects moving from legacy systems to new More ❯