76 to 100 of 409 Permanent ITIL Jobs

Engineering, Field Teams, Project Management, Finance, and external partners, the Head of Networks drives infrastructure resilience, regulatory compliance, and exceptional customer service, aligning with ITIL best practices. Responsibilities Network Operations & Performance Lead and manage the Network Operations Centre (NOC) and network engineering teams, ensuring high-quality operational support ...

Business case development Ideally a blend of methodology experience covering Agile and more iterative Waterfall projects. Additional certification such as PRINCE Foundation, PMP, Agile, ITIL, etc. As an individual you will have excellent problem-solving skills and attention to detail, be a self-starter, driven, and comfortable with taking responsibility ...

Desirable Application/CV Cisco Certified Entry Networking Technician (CCENT) or applicable Cisco Certified Network Associate (CCNA) credential(s) Desirable Application/CV ITIL V3 Desirable Application/CV Technical Competencies (Experience and Knowledge) Essential/Desirable Assessment Method Minimum one (1) year experience in a similar role such ...

degree in Computer Science, Information Systems, or a related field Minimum of 4 years of experience in tool administration and development Familiarity with ITIL processes and their implementation beneficial, with proven experience with ITSM tools (e.g., Jira Service Management) Good spoken and written language skills both in English and German ...

general education e.g. GCSE Maths & English or equivalent Proficient use in Microsoft Office including Word, Excel and PowerPoint Specialist Service Management qualification or equivalent. (ITIL - Foundation) Desirable Project management qualification/experience. (Prince2) Experience Essential Experience of working in administration/office environment. Experience in NHS clinical systems ...

network support; CCNA certification or equivalent experience preferred, Windows OS and server support. Experience working with third-party suppliers and managing escalations. Familiarity with ITIL service environments and SLA adherence. High attention to detail and ability to perform under pressure. Excellent communication and customer service skills. Eligible for Security Clearance. ...

support team works within a service delivery framework, the development and consistent adoption of best practice policies and procedures based on an AGILE, ITIL v4, release management, maintaining system configuration and documentation, managing faults and failures to resolution as well as resolving data quality issues within any systems or application. ...

Strong organisational skills with attention to detail Full UK driving licence (required due to travel to other offices) Desirable Certifications CompTIA A+ CompTIA Network+ ITIL Foundation ...

Team Leader in managing their service desk in such a way as to deliver excellent customer service. Your Previous Experience: Experience with how an ITIL service desk runs. Active Directory configuration and administration. An understanding of Group Policy. General networking skills. An understanding of DNS. Good understanding of Office 365. ...

/XDR, and DLP (e.g., Splunk, Qualys, Defender, Purview, CrowdStrike) Windows Server, Active Directory, and Microsoft 365 security Relevant certifications (e.g., ISO, ISC2, ITIL, BCS, CompTIA) or a willingness to train for these certifications as part of your continuous professional development Strong communication, analytical thinking, and stakeholder engagement skills Familiarity ...

scale environment. Relevant certifications such as CompTIA Server+ and CompTIA Network+ are desirable. Additional certifications such as BICSI, CDCTP®, CCNA Data Center, CDCMP®, or ITIL® are advantageous but not essential. ...

desktops, laptops and Android tablets IT Security good practices Software license management and tracking. Experience supporting end user network connectivity (Broadband, 4G, Starlink). ITIL v4 Foundation CompTIA A+ certification or equivalent recent certification. UK Drivers License SmartSourcing are a Disability Confident Employer and we promote, celebrate and value diversity ...

Office 365 experience Active Directory experience Strong customer service skills Proactive and effective communicator (written and verbal) Full driving license Willingness to travel Desirable: ITIL V4 certification MBCS certification SCCM or Autopilot knowledge Attributes: I regularly reflect on my experiences and performance, constantly seeking improvement. I model behaviour that shows ...

Desired Qualification CCNA level qualification Technical understanding of DC Architecture, Infrastructure, and service management. ITILv3/ITIL4 certified or recent relevant experience working in ITIL controlled environment. Some understanding of WAF and Firewall logs etc. Quickly able to technically analyses, diagnose, and resolve technical operational incidents and requests. Customer first ...

reports and diagrams plus record keeping. Technical installation, testing and support delivering data services. Experience in an ITSM toolset essential Service Desk support following ITIL processes. Providing 24hr on-call NOC support by rotation on a On call Rota 1 in 4. May require overtime when required ...

managing tickets through to resolution in line with SLAs. Clear enhanced DBS check (carried out by PQA). Desirable attributes Barracuda Backup Office admin ITIL experience Power BI & Power Automate experience PRTG Sensors Terminal Services Environment Experience with VMware (version 5.5 or above desirable) Personal Attributes Able to work effectively ...

Service Desk Manager - IT, M365, Azure AD, ServiceNow, EntraID, Intune, Windows 11, SharePoint, Teams, ISO 27001, Cyber Essentials, ITAM, SAM, ServiceNow, SharePoint, ITIL, SLAs, KPIs, OLAs, Hybrid (3d/w London) This is a fantastic permanent Service Desk Manager opportunity with a leading London based tech organisation click apply ...

experience in an SLA-driven environment Customer-first mindset and excellent communication skills Curious, proactive, and keen to learn someone who takes real ownership ITIL awareness or certification (desirable) Experience supporting hardware, printers, mobile devices and basic networking At Gleeson Recruitment Group, we embrace inclusivity and welcome applicants ...

experience in an SLA-driven environment Customer-first mindset and excellent communication skills Curious, proactive, and keen to learn someone who takes real ownership ITIL awareness or certification (desirable) Experience supporting hardware, printers, mobile devices and basic networking At Gleeson Recruitment Group, we embrace inclusivity and welcome applicants ...

lifecycle management of core financial systems including M3 CloudSuite, Basware and Tagetik Manage incidents and service requests in line with agreed service levels and ITIL best practice Investigate recurring issues and implement long term, sustainable fixes Support automation and AI driven process improvements Ensure adherence to change management and security ...

Senior Microsoft 365 Administrator to play a pivotal role in the administration, optimisation, and ongoing evolution of its Microsoft 365 platform within a mature ITIL/ISO-aligned environment. This is an exciting role with career potential with an attractive organisation. This is a senior, hands-on role suited ...

Data Management systems. Any other IT qualifications not essential but could be advantageous; * A+ Hardware and an awareness of/qualifications in the ITIL framework will be considered a good bonus; * Excellent communication (written/spoken English) skills; * Strong hardware/PC peripheral trouble-shooting skills; * Experience of working ...

ready data models (DWH/Lakehouse) to support analytics, reporting, and machine-learning use cases. Monitoring and troubleshooting daily data operations, resolving issues following ITIL best practices, and implementing proactive improvements, alerting, and self-healing mechanisms. Enhancing pipeline performance and observability, improving monitoring, alerting, and automated preventative rules. Supporting data ...

diagnostic capability with proven ability to achieve first-time fix. Solid understanding of Windows, Microsoft enterprise tooling, networking basics, and device troubleshooting. Familiarity with ITIL processes. Excellent communication and stakeholder-management skills. Desirable Skills Experience working in a secure or SIEM-monitored environment. Exposure to resolver group structures and cross ...

customer discussions Ability to manage multiple projects and priorities simultaneously Strong documentation, planning, and organisational skills Experience mentoring or supporting junior engineers Knowledge of ITIL/ISO-aligned environments and structured delivery processes Desirable: Previous experience within an MSP or service provider environment Experience designing solutions aligned to Azure Well ...