51 to 68 of 68 Permanent ITIL Foundation Certificate Jobs

you'll bring 2–4 years' experience in ITSM reporting, operations, or service analytics Bachelor's degree in IT, Business Analytics, Computer Science, or related field Working knowledge of ITIL (Foundation certification preferred) Proficiency in ITSM reporting. Strong skills in Excel (pivot tables, lookups), Power BI, and data visualisation Attention to detail and ability to present complex data More ❯

Preferred Qualifications: Bachelor’s degree in Computer Science or IT-related field. Certifications such as Microsoft MCSE, MCITP , or equivalent (Active Directory experience). Advanced Linux systems administration skills. ITIL Foundation Certification (preferred). If you are interested please apply or send your CV to luke.sandilands@cpl.com More ❯

Preferred Qualifications: Bachelor’s degree in Computer Science or IT-related field. Certifications such as Microsoft MCSE, MCITP , or equivalent (Active Directory experience). Advanced Linux systems administration skills. ITIL Foundation Certification (preferred). If you are interested please apply or send your CV to luke.sandilands@cpl.com More ❯

Preferred Qualifications: Bachelor’s degree in Computer Science or IT-related field. Certifications such as Microsoft MCSE, MCITP , or equivalent (Active Directory experience). Advanced Linux systems administration skills. ITIL Foundation Certification (preferred). If you are interested please apply or send your CV to luke.sandilands@cpl.com More ❯

Preferred Qualifications: Bachelor’s degree in Computer Science or IT-related field. Certifications such as Microsoft MCSE, MCITP , or equivalent (Active Directory experience). Advanced Linux systems administration skills. ITIL Foundation Certification (preferred). If you are interested please apply or send your CV to luke.sandilands@cpl.com More ❯

Preferred Qualifications: Bachelor’s degree in Computer Science or IT-related field. Certifications such as Microsoft MCSE, MCITP , or equivalent (Active Directory experience). Advanced Linux systems administration skills. ITIL Foundation Certification (preferred). If you are interested please apply or send your CV to luke.sandilands@cpl.com More ❯

of IT. Your Responsibilities Lead and supervise a team of two Helpdesk Technicians, ensuring high-quality IT support services. Act as Incident Manager, overseeing incident resolution in line with ITIL best practices. Provide hands-on technical support for hardware, software, and network issues. Monitor the helpdesk ticketing system, ensuring SLAs are met and customer satisfaction remains high. Manage escalations …/helpdesk roles, with 2+ years in a senior or supervisory capacity - Azure, SQL, strong troubleshooting, network. Broad technical experience across desktop, application, and network support. Working knowledge of ITIL principles (Incident, Problem, and Change Management). Proven leadership and coaching abilities. Excellent communication, interpersonal, and stakeholder management skills. Strong organisational and prioritisation skills in a fast-paced environment. … Experience collaborating with third-party vendors and managing escalations. Hands-on experience with service desk/ticketing systems (preferred). ITIL Foundation certification and experience with infrastructure projects (advantageous). Please APPLY directly or contact me on (url removed)/(phone number removed) for further details. More ❯

for an experienced Major Incident and Problem Manager to join the business. This is a key role in the ITSM team and will be integral to underpin the organisations ITIL discipline and capability. This role will require you to be onsite in Bridgend 3 days a week Support incident reviews, planning meetings, and action tracking. Assist in root cause … during post-incident reviews. Generate reports with key metrics for incident and problem management. Experience within a similar Incident and Problem Management role Strong background within IT Service Management ITIL Foundation certification Strong working knowledge of ServiceNow or similar ITSM preferred More ❯

for an experienced Major Incident and Problem Manager to join the business. This is a key role in the ITSM team and will be integral to underpin the organisations ITIL discipline and capability. The role requires 3 days a week onsite in Bridgend. The Role: Manage high-priority and major incidents through to resolution. Assess business impact and urgency … proactively identifying potential issues. Drive and implement continuous service improvement initiatives. Skills/experience: Experience within a similar Incident and Problem Management role Strong background within IT Service Management ITIL Foundation certification Excellent communication and stakeholder engagement Strong working knowledge of ServiceNow or similar ITSM preferred Contact David Southwood - CPS Group UK By applying to this advert you More ❯

for an experienced Major Incident and Problem Manager to join the business. This is a key role in the ITSM team and will be integral to underpin the organisations ITIL discipline and capability. This role will require you to be onsite in Bridgend 3 days a week The Role: Manage high-priority and major incidents through to resolution. Assess … proactively identifying potential issues. Drive and implement continuous service improvement initiatives. Skills/experience: Experience within a similar Incident and Problem Management role Strong background within IT Service Management ITIL Foundation certification Excellent communication and stakeholder engagement Strong working knowledge of ServiceNow or similar ITSM preferred Contact David Southwood – CPS Group UK More ❯

technical support for Line of Business Applications Managing application upgrades and ensuring systems remain on supported versions Monitoring performance and implementing service improvements Supporting change management and contributing to ITIL-aligned processes Advising on technical strategy and application development Building strong relationships with stakeholders across the organisation What you'll need to succeed This role demands a blend of … databases, and application services Ability to build effective working relationships with internal teams and external partners A commitment to equality, integrity, and delivering high-quality, customer-focused solutions Desirable: ITIL Foundation certification Experience in a medium to large-scale public sector environment What you need to do now If you're interested in this role, click 'apply now More ❯

technical support for Line of Business Applications Managing application upgrades and ensuring systems remain on supported versions Monitoring performance and implementing service improvements Supporting change management and contributing to ITIL-aligned processes Advising on technical strategy and application development Building strong relationships with stakeholders across the organisation What you'll need to succeed This role demands a blend of … databases, and application services Ability to build effective working relationships with internal teams and external partners A commitment to equality, integrity, and delivering high-quality, customer-focused solutions Desirable: ITIL Foundation certification Experience in a medium to large-scale public sector environment What you need to do now If you're interested in this role, click 'apply now More ❯

forums to ensure compliance with DR and continuity standards. Produce management reports and dashboards, highlighting test outcomes, risks, and recommendations. Key Skills & Experience Proven experience in IT Service Management (ITIL v3/v4) and solid working knowledge of Disaster Recovery/IT Continuity within a regulated environment. Strong stakeholder engagement and influencing skills at all levels, including senior management. … Operational Resilience, Risk Management, and Data Governance within financial services or other regulated industries. Experience partnering with third-party vendors (ideally cloud providers) to ensure alignment with continuity objectives. ITIL Foundation certification (v3 or v4) is essential. More ❯

forums to ensure compliance with DR and continuity standards. Produce management reports and dashboards, highlighting test outcomes, risks, and recommendations. Key Skills & Experience Proven experience in IT Service Management (ITIL v3/v4) and solid working knowledge of Disaster Recovery/IT Continuity within a regulated environment. Strong stakeholder engagement and influencing skills at all levels, including senior management. … Operational Resilience, Risk Management, and Data Governance within financial services or other regulated industries. Experience partnering with third-party vendors (ideally cloud providers) to ensure alignment with continuity objectives. ITIL Foundation certification (v3 or v4) is essential. More ❯

forums to ensure compliance with DR and continuity standards. Produce management reports and dashboards, highlighting test outcomes, risks, and recommendations. Key Skills & Experience Proven experience in IT Service Management (ITIL v3/v4) and solid working knowledge of Disaster Recovery/IT Continuity within a regulated environment. Strong stakeholder engagement and influencing skills at all levels, including senior management. … Operational Resilience, Risk Management, and Data Governance within financial services or other regulated industries. Experience partnering with third-party vendors (ideally cloud providers) to ensure alignment with continuity objectives. ITIL Foundation certification (v3 or v4) is essential. More ❯

forums to ensure compliance with DR and continuity standards. Produce management reports and dashboards, highlighting test outcomes, risks, and recommendations. Key Skills & Experience Proven experience in IT Service Management (ITIL v3/v4) and solid working knowledge of Disaster Recovery/IT Continuity within a regulated environment. Strong stakeholder engagement and influencing skills at all levels, including senior management. … Operational Resilience , Risk Management , and Data Governance within financial services or other regulated industries. Experience partnering with third-party vendors (ideally cloud providers) to ensure alignment with continuity objectives. ITIL Foundation certification (v3 or v4) is essential. The Process Two-stage interview process Start date: ASAP More ❯

forums to ensure compliance with DR and continuity standards. Produce management reports and dashboards, highlighting test outcomes, risks, and recommendations. Key Skills & Experience Proven experience in IT Service Management (ITIL v3/v4) and solid working knowledge of Disaster Recovery/IT Continuity within a regulated environment. Strong stakeholder engagement and influencing skills at all levels, including senior management. … Operational Resilience , Risk Management , and Data Governance within financial services or other regulated industries. Experience partnering with third-party vendors (ideally cloud providers) to ensure alignment with continuity objectives. ITIL Foundation certification (v3 or v4) is essential. The Process Two-stage interview process Start date: ASAP More ❯

the setup and operation of Fluke Analysers Able to locate and rectify faults on structured cabling systems and standalone Working towards or Current, Cisco CCNA or CompTIA N+ qualification ITIL Foundation Certified Network Cable Installer (CNCI) Knowledge of Nlyte and/or iPatch imVision Voice Systems IOSH Working Safely Lone working, the ability to work remotely Ability to More ❯