ITIL Foundation Certificate Jobs

ITIL Foundation Certificate
UK

The table below provides summary statistics for permanent job vacancies with a requirement for ITIL Foundation Certificate qualifications. It includes a benchmarking guide to the salaries offered over the 6 months leading up to 27 May 2025, comparing them to the same period in the previous two years.

6 months to
27 May 2025
Same period 2024 Same period 2023
Rank 627 756 789
Rank change year-on-year +129 +33 +207
Permanent jobs citing ITIL Foundation Certificate 82 156 179
As % of all permanent jobs advertised in the UK 0.15% 0.15% 0.18%
As % of the Qualifications category 0.30% 0.57% 0.55%
Number of salaries quoted 63 100 120
10th Percentile £30,000 £26,500 £28,000
25th Percentile £36,250 £28,500 £31,000
Median annual salary (50th Percentile) £42,085 £41,250 £35,500
Median % change year-on-year +2.02% +16.20% -16.47%
75th Percentile £59,375 £59,000 £58,750
90th Percentile £60,000 £67,500 £67,750
UK excluding London median annual salary £42,000 £37,500 £35,000
% change year-on-year +12.00% +7.14% -17.65%

All Academic and Professional Certifications
UK

ITIL Foundation Certificate falls under the Academic Qualifications and Professional Certifications category. For comparison with the information above, the following table provides summary statistics for all permanent job vacancies requiring academic qualifications or professional certifications.

Permanent vacancies requiring academic qualifications or professional certifications 26,902 27,600 32,565
As % of all permanent jobs advertised in the UK 49.34% 27.09% 33.20%
Number of salaries quoted 10,837 17,220 14,707
10th Percentile £32,000 £28,500 £31,956
25th Percentile £43,750 £38,500 £42,228
Median annual salary (50th Percentile) £55,000 £54,000 £60,000
Median % change year-on-year +1.85% -10.00% +9.09%
75th Percentile £68,250 £71,000 £77,500
90th Percentile £82,500 £87,500 £95,000
UK excluding London median annual salary £52,500 £50,000 £52,500
% change year-on-year +5.00% -4.76% +5.00%

ITIL Foundation Certificate
Job Vacancy Trend

Job postings citing ITIL Foundation Certificate as a proportion of all IT jobs advertised.

Job vacancy trend for ITIL Foundation Certificate in the UK

ITIL Foundation Certificate
Salary Trend

3-month moving average salary quoted in jobs citing ITIL Foundation Certificate.

Salary trend for ITIL Foundation Certificate in the UK

ITIL Foundation Certificate
Salary Histogram

Salary distribution for jobs citing ITIL Foundation Certificate over the 6 months to 27 May 2025.

Salary histogram for ITIL Foundation Certificate in the UK

ITIL Foundation Certificate
Top 15 Job Locations

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing ITIL Foundation Certificate within the UK over the 6 months to 27 May 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
England +120 78 £42,085 +3.91% 68
UK excluding London +138 50 £42,000 +12.00% 60
London +86 30 £50,000 +5.82% 20
Work from Home +83 17 £42,000 -28.81% 31
North of England +40 14 £32,482 +3.12% 12
Midlands +75 12 £60,000 +60.00% 21
West Midlands +77 10 £60,000 +20.00% 10
East of England +41 9 £42,000 +44.83% 8
Yorkshire +57 7 £30,000 -4.76% 4
South East +44 7 £42,500 -27.97% 15
South West +105 5 £52,500 +94.44% 1
North West -6 4 £35,232 +13.65% 9
Scotland +109 3 £50,890 +1.80% 2
North East - 3 £38,500 -
East Midlands +39 2 - - 8

ITIL Foundation Certificate
Co-occurring Skills and Capabilities by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 15 (18.29%) Microsoft Exchange
2 10 (12.20%) SharePoint
3 1 (1.22%) Skype for Business
Applications
1 17 (20.73%) Microsoft Office
2 6 (7.32%) Microsoft PowerPoint
3 3 (3.66%) Microsoft Excel
3 3 (3.66%) MS Visio
4 1 (1.22%) Microsoft Project
Business Applications
1 1 (1.22%) Dynamics CRM
Cloud Services
1 25 (30.49%) Microsoft 365
2 22 (26.83%) Azure
3 5 (6.10%) OneDrive
3 5 (6.10%) Power Platform
4 4 (4.88%) AWS
4 4 (4.88%) Entra ID
5 2 (2.44%) Azure Sentinel
5 2 (2.44%) Dynamics 365
5 2 (2.44%) GCP
5 2 (2.44%) Google Workspace
5 2 (2.44%) SaaS
6 1 (1.22%) Azure DevOps
6 1 (1.22%) Azure Monitor
6 1 (1.22%) BlazeMeter
6 1 (1.22%) PowerApps
Communications & Networking
1 15 (18.29%) TCP/IP
2 14 (17.07%) LAN
2 14 (17.07%) WAN
3 12 (14.63%) VPN
4 9 (10.98%) VLAN
5 8 (9.76%) DHCP
5 8 (9.76%) DNS
5 8 (9.76%) Firewall
5 8 (9.76%) Wireless
6 6 (7.32%) Cisco IOS
7 5 (6.10%) VoIP
7 5 (6.10%) WebEx
8 4 (4.88%) Unified Communications
8 4 (4.88%) Wireshark
9 3 (3.66%) BGP
9 3 (3.66%) EIGRP
9 3 (3.66%) OSPF
9 3 (3.66%) SD-WAN
9 3 (3.66%) Spanning Tree
9 3 (3.66%) Wi-Fi
Database & Business Intelligence
1 2 (2.44%) Power BI
2 1 (1.22%) DTS
Development Applications
1 4 (4.88%) JIRA
2 1 (1.22%) Postman
General
1 47 (57.32%) Social Skills
2 28 (34.15%) Analytical Skills
3 16 (19.51%) Finance
4 9 (10.98%) Banking
4 9 (10.98%) Local Government
5 6 (7.32%) Retail
6 4 (4.88%) Law
7 3 (3.66%) Public Sector
7 3 (3.66%) Telecoms
8 2 (2.44%) Inclusion and Diversity
8 2 (2.44%) Influencing Skills
9 1 (1.22%) Financial Institution
9 1 (1.22%) Games
9 1 (1.22%) Presentation Skills
Job Titles
1 27 (32.93%) Analyst
2 16 (19.51%) Senior
3 12 (14.63%) IT Support
3 12 (14.63%) Lead
4 11 (13.41%) Desktop Support
5 10 (12.20%) Support Analyst
5 10 (12.20%) Team Leader
6 8 (9.76%) Service Analyst
7 7 (8.54%) Business Analyst
7 7 (8.54%) IT Analyst
7 7 (8.54%) Service Manager
8 6 (7.32%) Desktop Support Analyst
8 6 (7.32%) Infrastructure Analyst
8 6 (7.32%) Infrastructure Support
8 6 (7.32%) Infrastructure Support Analyst
8 6 (7.32%) IT Infrastructure Analyst
8 6 (7.32%) IT Support Analyst
8 6 (7.32%) IT Support Technician
8 6 (7.32%) IT Technician
8 6 (7.32%) Support Technician
Libraries, Frameworks & Software Standards
1 4 (4.88%) SOAP
2 2 (2.44%) Oracle Fusion
3 1 (1.22%) Ajax
3 1 (1.22%) AngularJS
3 1 (1.22%) CSS
3 1 (1.22%) HTML
3 1 (1.22%) LDAP
3 1 (1.22%) Middleware
3 1 (1.22%) Web Services
Miscellaneous
1 9 (10.98%) CMDB
2 7 (8.54%) Management Information System
3 6 (7.32%) CCTV
3 6 (7.32%) Driving Licence
4 3 (3.66%) Analytical Mindset
4 3 (3.66%) Self-Motivation
4 3 (3.66%) Video Conferencing
5 2 (2.44%) Data Protection Act
5 2 (2.44%) Educational Technology
5 2 (2.44%) Enterprise Software
5 2 (2.44%) Reinsurance
6 1 (1.22%) Hedge funds
6 1 (1.22%) Product Ownership
6 1 (1.22%) Tandem
6 1 (1.22%) Virtual Team
Operating Systems
1 35 (42.68%) Windows
2 23 (28.05%) Windows Server
3 8 (9.76%) Windows 10
4 7 (8.54%) Android
5 6 (7.32%) Mac OS X
5 6 (7.32%) Windows Server 2016
5 6 (7.32%) Windows Server 2019
6 3 (3.66%) Mac OS
7 2 (2.44%) Apple iOS
8 1 (1.22%) Linux
Processes & Methodologies
1 82 (100.00%) ITIL
2 40 (48.78%) Problem-Solving
3 28 (34.15%) Continuous Improvement
4 20 (24.39%) Service Management
5 17 (20.73%) ITSM
6 16 (19.51%) Incident Response
7 15 (18.29%) Incident Management
8 14 (17.07%) Customer Service
8 14 (17.07%) Stakeholder Management
8 14 (17.07%) Time Management
9 13 (15.85%) Root Cause Analysis
10 11 (13.41%) Service Delivery
11 10 (12.20%) Artificial Intelligence
11 10 (12.20%) Cybersecurity
11 10 (12.20%) High Availability
11 10 (12.20%) Requirements Gathering
11 10 (12.20%) Workflow
12 9 (10.98%) Business Analysis
12 9 (10.98%) Capacity Planning
12 9 (10.98%) Cost Optimisation
Programming Languages
1 4 (4.88%) PowerShell
2 1 (1.22%) JavaScript
Qualifications
1 34 (41.46%) Degree
2 13 (15.85%) Azure Certification
3 12 (14.63%) Cisco Certification
3 12 (14.63%) Microsoft Certification
4 11 (13.41%) CCNA
5 6 (7.32%) CBAP
5 6 (7.32%) IIBA
6 5 (6.10%) Security Cleared
7 4 (4.88%) CEH
7 4 (4.88%) CISM
7 4 (4.88%) CISSP
7 4 (4.88%) CREST Certified
7 4 (4.88%) GIAC
8 3 (3.66%) BPSS Clearance
8 3 (3.66%) DBS Check
8 3 (3.66%) DV Cleared
8 3 (3.66%) ITIL Certification
8 3 (3.66%) SC Cleared
9 2 (2.44%) PRINCE2 Certification
10 1 (1.22%) A+ Certification
Quality Assurance & Compliance
1 22 (26.83%) SLA
2 4 (4.88%) Cyber Essentials
2 4 (4.88%) ISO/IEC 27001
2 4 (4.88%) NCSC
2 4 (4.88%) NIST
3 1 (1.22%) COBIT
3 1 (1.22%) Data Quality
3 1 (1.22%) GDPR
3 1 (1.22%) QA
System Software
1 29 (35.37%) Active Directory
2 3 (3.66%) Virtual Desktop
2 3 (3.66%) VMware Infrastructure
Systems Management
1 10 (12.20%) Microsoft Intune
1 10 (12.20%) SCCM
2 5 (6.10%) AirWatch
3 4 (4.88%) FortiGate
3 4 (4.88%) Nessus
4 1 (1.22%) Single Sign-On
Vendors
1 44 (53.66%) Microsoft
2 15 (18.29%) ServiceNow
3 13 (15.85%) Cisco
4 8 (9.76%) Apple
4 8 (9.76%) MobileIron
5 6 (7.32%) Google
5 6 (7.32%) HP
5 6 (7.32%) Riverbed
5 6 (7.32%) SAP
5 6 (7.32%) Trend Micro
6 4 (4.88%) Qualys
6 4 (4.88%) Tenable
7 3 (3.66%) Fortinet
7 3 (3.66%) Oracle
7 3 (3.66%) SolarWinds
7 3 (3.66%) VMware
8 2 (2.44%) Citrix
8 2 (2.44%) Dell
8 2 (2.44%) Juniper
8 2 (2.44%) Yardi