and reporting within ServiceNow. A knowledge of Coupa is essential for contract and procurement processes Managing, directing, and developing technical support groups using the ITIL methodology Managing the implementation of solutions, from project conception to delivery, leveraging industry standard project management methodologies Demonstrable experience of managing a team of highly more »
York, England, United Kingdom Hybrid / WFH Options
Candour Solutions
ESX, Horizon) · Storage management and administration · Experience of configuring and troubleshooting TCP/IP networking, including switches, routers, firewalls, VLANs and VPNs · Understanding of ITIL And how you will be using them day to day: This role has touch points with all areas of the business including senior leadership and more »
Minimum 10 years demonstrable networking experience (both project and BAU) Excellent experience delivering IT projects to a high standard to a high performing organisation ITIL version 3/4 qualified SKILLS & ABILITIES: Excellent knowledge of IT Infrastructure and networking Excellent experience/Knowledge of data centers. Highly Organised Works under more »
Letchworth Garden City, Hertfordshire, United Kingdom Hybrid / WFH Options
Willmott Dixon Group
Zscaler and FortiNet FortiSASE). Qualifications and Membership Essential Degree qualified in Computing or related discipline or equivalent professional experience CCNP Driving Licence Desirable ITIL Foundation Willmott Dixon embraces diversity in the workplace and will consider flexible and agile working. We are a disability confident employer. Benefits: In return we more »
challenge conventional wisdom regarding technology refresh and hype What Would Be Nice to Have: Experience with ServiceNow is a plus Experience working in an ITIL environment Experience working with C-Suite level executives What We Offer : Guidehouse offers a comprehensive, total rewards package that includes competitive compensation and a flexible more »
operation and problem solving skills, you’ll be capable of analysing, interrogating and evaluating data, and managing incidents and other problems. With Agile and ITIL Foundation level qualifications or relevant experience, you should have Microsoft role-based certification and practitioner level knowledge and experience of the products and tools you more »
Well-organised and self-starter with good time management Desirable Experience with firewalls or switches Experience of working in an enterprise environment Understanding of ITIL framework Knowledge of cloud technologies (AWS, GCP, Azure, etc) Scripting experience (bash, Python, PowerShell) Knowledge of Virtual Machine Management (VMWare, KVM etc.) THE COMPANY. Foundry more »
and maintenance including routers, switches, wireless lan controllers, firewalls and software to manage networks and peripheral network devices Desirable Knowledge of IT InfrastructureLibrary (ITIL) Best Practice Knowledge Essential Extensive experience of network configuration, management and maintenance including routers, switches, wireless LAN controllers, firewalls and software to manage networks and more »
service improvement. Assist in the development of Service Desk processes, policies, and documentation. Experience, Knowledge & Skills: GCSE Maths and English (or equivalent) Awareness of ITIL processes and other industry standards & best practices. Knowledge of computer hardware systems. Familiarity with general operating systems and Office software. Technical Support/Problem Solving more »
devices A logical approach to problem solving and the ability to coach/mentor/direct others Working knowledge of the principles of the ITIL (the IT InfrastructureLibrary) for service management Great stakeholder management and proven experience working collaboratively with both technical and non-technical staff. It would be more »
Lutterworth, Leicestershire, East Midlands, United Kingdom Hybrid / WFH Options
Cyber Talent Limited
Any of the following:- Switches, routers, firewalls, VPN''S mobile devices Linux based platforms OSX operating system Backup recovery solutions virtualisation technologies Azure desirable ITIL framework Key technologies in use include:- Sophos XG firewalls Sonicwall firewalls PKI infrastructure Windows server Azure VMware vCloud Microsoft Intune Experience of any of the more »
Reading, England, United Kingdom Hybrid / WFH Options
DataCareers
Service, Performance, Support, Flow analysis, Security) written and verbal communication skills, confident communicating with Stakeholders and strong decision maker. with Prince2/Agile and ITIL concepts of formal design methodologies, (Z, CSP, Discrete Mathematics etc.). Knowledge of TOGAF/Zachman or equivalent ** You will need to be able to more »
experience. Willingness to learn new skills in a fast-paced environment. Ability to work within a team or independently. Full UK driving license. Desirable: ITIL certification. Certification and/or excellent working knowledge of Windows Server (2003/2008/2012/2016). Certification and/or extensive working more »
Experience with scripting languages (PowerShell, Python, Bash). · Knowledge of containerization technologies (Docker, Kubernetes). · Experience with database administration (SQL, MySQL). · Familiarity with ITIL practices and principles. · Experience with system tools (Wazuh, Zabbix, etc). · Understanding of disaster recovery and business continuity planning more »
Reading, Berkshire, United Kingdom Hybrid / WFH Options
Sure Staffing
manage Microsoft Azure and Google Cloud platforms. Experience in network installation and configuration with a focus on security. Familiarity with working in Cyber Essentials, ITIL, and ISO environments. Confidence using monitoring tools to create, manage, and action alerts. Experience with Azure AD environment, including products like RMM, Azure, Cloud Networking more »
Keynsham, England, United Kingdom Hybrid / WFH Options
IVC Evidensia
in a rapidly growing complex business environment with developing maturity of processes. Technical Knowledge: demonstrable understanding of technology governance and improvement frameworks (e.g., COBIT, ITIL), methodologies (e.g., Lean, Six Sigma), and risk management standards (e.g., ISO27001). Analytical and Problem-Solving Skills: Excellent analytical abilities with problem-solving and decision more »
be responsible for ensuring Live issues are followed up on and fixed within SLAs. S you will have the following skills/;- knowledge of ITIL, Agile and DevOps, including Incident Management, Problem Management, and Change Management. Developing and delivering service improvements Proven experience of service management & application support knowledge of more »
effective Problem Management. Job Specifications: Experience: background preferable years proven experience in an IT support role (1st/2nd line) of working to an ITIL framework in a service desk capacity Windows Server 2016 – 2022 365 Support for Email, SharePoint, OneDrive and Teams Directory Management 10, 11 Operating System Support more »
Your Microsoft 365 Certified: Endpoint Administrator Associate or similar qualification will serve as a testament to your expertise, while your working knowledge of the ITIL framework will guide your approach to endpoint management. Flexibility is essential in this role, as youll need to possess a driving license and be willing more »
Livingston, Scotland, United Kingdom Hybrid / WFH Options
Sky
and Azure cloud experience. Microsoft Cloud Certification. Knowledge of virtualised desktop technologies, Microsoft products, hybrid platforms, and compliance platforms. Experience with home working solutions, ITIL knowledge, and MS WVD Cloud experience. Configuring and troubleshooting HCI Platforms, Windows OS, VDI, and contact centre desktop configurations. Use of management and troubleshooting tools. more »
stakeholders and produces solution designs that are profitable & deliverable Sound understanding of best practice in design methodology, Telco business processes and frameworks (eTOM or ITIL) used to deliver complex solutions Ability to learn and master new skills and products/platforms quickly Maintain required technical knowledge up-to-date and more »
Employment Type: Permanent, Work From Home
Salary: 4% Matched pension, Health cash plan, Life assurance, 33 Holidays
including Hyper-V and VMWare Familiar with Cloud computing platforms (Azure, AWS) Imaging including MDT and MCS Windows driver management Printers and print management ITIL knowledge including change, problem, and incident management. In return, you will be rewarded with ongoing training and career development in a friendly and enjoyable team more »
and PSA software Experience providing support via remote tools Experience handling Technical Service Tickets Professional IT Certifications such as Microsoft MCP, MCSA or MCSE, ITIL, ITSM, etc. Client Experience Certifications such as Helpdesk Habits etc. Experience working either on a Helpdesk or for a Managed Service Provider (MSP)/IT more »
Staffordshire, England, United Kingdom Hybrid / WFH Options
the 848 Group
related qualifications or training. MS-100 & MS-101 or equivalent. MD-100 & MD-101 or equivalent. AZ-700 or equivalent. MS-700 or equivalent. ITIL v4 Foundation. CCNA Certification or equivalent. Veaam Certification or equivalent. About us The 848 Group is an independently owned IT services and solutions provider. Our more »