Holborn, England, United Kingdom Hybrid / WFH Options
Sky
or master’s degree in computer science, engineering, or a related field. (Not essential if you have related experience or aptitude). Certifications in ITIL Foundation, Practitioner, or greater, reflecting a clear understanding of infrastructure best lifecycle and best practices. Certifications in Agile management, such as Scaled Agile Framework, Certified more »
Stanmore, England, United Kingdom Hybrid / WFH Options
Sky
or master’s degree in computer science, engineering, or a related field. (Not essential if you have related experience or aptitude). Certifications in ITIL Foundation, Practitioner, or greater, reflecting a clear understanding of infrastructure best lifecycle and best practices. Certifications in Agile management, such as Scaled Agile Framework, Certified more »
City of London, England, United Kingdom Hybrid / WFH Options
Sky
or master’s degree in computer science, engineering, or a related field. (Not essential if you have related experience or aptitude). Certifications in ITIL Foundation, Practitioner, or greater, reflecting a clear understanding of infrastructure best lifecycle and best practices. Certifications in Agile management, such as Scaled Agile Framework, Certified more »
City of Westminster, England, United Kingdom Hybrid / WFH Options
Sky
or master’s degree in computer science, engineering, or a related field. (Not essential if you have related experience or aptitude). Certifications in ITIL Foundation, Practitioner, or greater, reflecting a clear understanding of infrastructure best lifecycle and best practices. Certifications in Agile management, such as Scaled Agile Framework, Certified more »
West End of London, England, United Kingdom Hybrid / WFH Options
Sky
or master’s degree in computer science, engineering, or a related field. (Not essential if you have related experience or aptitude). Certifications in ITIL Foundation, Practitioner, or greater, reflecting a clear understanding of infrastructure best lifecycle and best practices. Certifications in Agile management, such as Scaled Agile Framework, Certified more »
i.e., Terraform, Python, PowerShell or similar). DevOps Methodologies Related cloud certifications (e.g. AWS, Azure, GCP, etc.) Related security certifications (e.g. CISSP, CCSP, SABSA, ITIL etc.) YOU'LL WORK WITH You will be part of a diverse and dynamic team located across Europe, Asia, and the Americas, working in a more »
i.e., Terraform, Python, PowerShell or similar). * DevOps Methodologies * Related cloud certifications (e.g. AWS, Azure, GCP, etc.) * Related security certifications (e.g. CISSP, CCSP, SABSA, ITIL etc.) YOU'LL WORK WITH You will be part of a diverse and dynamic team located across Europe, Asia, and the Americas, working in a more »
security approaches including ISMS, risk analysis and assessments, the CIA triad, social engineering, cryptography, confidentiality issues, and incident response best practices. Operate within an ITILV3 and ISO27001 service delivery framework. Manage relationships with stakeholders. Work to meet defined Service Level Agreements (SLAs) and Key Performance Indicators (KPIs). Strong more »
Have sound knowledge of Networking topology's, protocols, and command-lets Strong organisational and time management skills. Have a customer service background Knowledge of ITIL and change management. Able to troubleshoot and solve problems identified through a variety of events in a technical environment. Ability to work independently as well more »
Server (2012/2016/2019 & 2022) • Experience with Monitoring Software Business Competencies: To succeed in this role, you’ll need knowledge of utilizing ITIL best practice as well as experience within an IT customer service environment. You would be required to demonstrate the following: • Strong Technical skills. • Accountability and more »
Birmingham, England, United Kingdom Hybrid / WFH Options
Counter Terrorism Policing
is growing too. Join us, and you’ll be part of a highly skilled technical team working on incidents, problems and changes at our ITIL-aligned CSC. Supporting a national live server and infrastructure, you’ll tackle both operational and project-related tasks, expertly managing your workload. You’ll also more »
Bath, England, United Kingdom Hybrid / WFH Options
Peaple Talent
and Ansible) Powershell SQL Networking experience (Cisco switch, firewalls) Cisco Umbrella Nutanix Hyperconverged Infrastructure support Netapp Support Knowledge of and/or certification in ITIL 4 Relevant knowledge of current and emerging technologies If this role looks like something of interest please apply below more »
experience and customer service • Extensive experience of managing and maintaining SLA’s and KPI’s • Knowledge and understanding of best practice frameworks (such as ITIL,) for the delivery of IT services more »
analysis and reporting software. Excellent communication and interpersonal skills. Strong problem-solving and decision-making abilities. Leadership experience. Knowledge of Microsoft Products, Active Directory, ITIL, and project management. Willingness to travel to various office locations. Key Competencies Customer understanding Effective communication and influence Performance management and improvement Planning and organization more »
Glasgow, Scotland, United Kingdom Hybrid / WFH Options
Navisite
users. • Capturing all interactions and ticket resolutions within our ticketing system Service now to aid trending and continual service improvements. • Categorizing tickets based on ITIL principles (Incidents and Service Requests) • Taking ownership of customer issues ensuring the tickets are resolved within a timely manner. • Troubleshooting issues remotely which may include more »
Ellesmere Port, United Kingdom Hybrid / WFH Options
Cheshire and Wirral Partnership NHS Foundation Trust
education ideally A level or equivalent Graduate level, MCSE or equivalent level of knowledge Evidence of continuous personal and professional development Understanding of an ITIL service management framework and application to multiple organisations ECDL qualified Knowledge and Expertise Essential Minimum 1 years experience of first line technical support or customer more »
particularly Azure Active Directory, Azure SQL Database, and Azure Logic Apps Development experience in another language i.e. C++, Java, .NET. Knowledge and expertise in ITIL service support. Incident, Problem, Change and Release management. Experience of supporting business applications. Interpersonal skills: Strong troubleshooting and problem-solving skills. Excellent communication and customer more »
very high quality user and technical support over the phone, at the desktop and remotely providing a VIP service approach and working to defined ITIL Standards as expected by your wider team which will provide Application and Server support from the London HQ. Whilst you will work independently you will more »
concise and accurate call logging, documentation and email correspondence • Able to work well as part of a team or independently Desirable skills/qualifications: • ITIL Version 3/4 Foundation • CompTia A+ Certification • Microsoft Windows 7/10 training and certification If you have the skills required please apply now more »
concise and accurate call logging, documentation, and email correspondence • Able to work well as part of a team or independently Desirable skills/qualifications: • ITIL Version 3/4 Foundation • CompTia A+ Certification • Microsoft Windows 7/10 training and certification more »
Skills. Experience with Antivirus Software. Experience with Microsoft Office. Experience installing and troubleshooting software applications. Experience installing and troubleshooting printers. Experience in supporting Citrix. ITIL best practice certification Project methodology and certification Project involvement and moving projects forward. Hardware troubleshooting skills. An excellent understanding of computer hardware i.e., CPUs, memory more »
software licensing, in particular Microsoft Volume Licensing (Desirable) Knowledge of communication technologies including remote access (Dial-up/ADSL), leased lines, and domain names ITILV3 Foundation. Ideal Experience and Attributes Proven, effective experience in an IT support role Ability to provide effective and efficient diagnosis and logging of IT … Ability to effectively support desktop PCs (including PC hardware), peripherals, desktop/Office applications and server/Back Office applications Experience of working with ITIL processes Effective written and oral communication skills. Customer service orientation Results oriented Proactive, Flexible and Positive approach to work Respond effectively to conflicting work demands more »
software. Help keep support and operational procedure documents up to date. Support maintaining the Configuration Management Database for Racing Post assets. Learn and utilise ITIL Incident Management processes using a Service Management toolset. Assist in ensuring the availability of Racing Post's newspaper production, B2B, and digital presence for our … Windows 10, Mac OS, MS Office, Internet browsers (Chrome, IE, Firefox), Gmail and Google Apps. Bonus points if you have: An IT qualification or ITILV3/higher certification. Exposure to Google Apps for Business and/or other cloud-based technologies. In-depth knowledge of Microsoft Office Applications. This more »
Associate, or Cisco Certified Network Associate (CCNA) are desirable but not essential Certified in a professional supplier area, e.g. Microsoft, Networking, Storage, Virtualization etc ITIL Package for Infrastructure Engineer: A 2 year FTC Flexi-time and flexible working Excellent learning and development opportunities Health assistance programmes Pension scheme Generous annual more »
broad range of IT disciplines, including network administration, system architecture, cybersecurity, and cloud computing. Experience delivering on a migration to Azure cloud Experience with ITIL or other IT service management frameworks is highly desirable. Knowledge of Microsoft Windows server and desktop operating systems PowerShell scripting, process automation using terraform. A more »