101 to 125 of 311 Permanent ITSM Jobs

support or IT operations within a law firm Bachelor’s degree in Information Systems, Computer Science, or related field (or equivalent experience) Experience with ITSM platforms (e.g., ServiceNow) and monitoring tools Understanding of access management, patch management, and vulnerability remediation processes Familiarity with ITIL practices (Incident, Problem, Change, and Configuration ...

working at height. Strong communication, customer service, and documentation skills. Ability to follow SOPs, ticketing processes, and escalation guidelines. Good-to-Haves Experience using ITSM tools (ServiceNow, Jira). Exposure to AV control systems or room management systems. Basic understanding of AV-over-IP or networked AV environments. Experience working ...

ongoing evolution of Costa’s global technology operations. Who you are It’s your unique ingredients we’re interested in: Proven experience in IT Service Management within complex, fast-paced digital and technology environments, with the ability to manage services across the full lifecycle from strategy and design through ...

Skills & Experience Experience supporting Workday HCM environments Strong understanding of Workday configuration, security, and data management Experience supporting SaaS applications and integrations Familiarity with ITSM/ticketing tools and ITIL processes Strong communication and stakeholder management skills Ability to work collaboratively across technical and business teams Desirable Additional Workday certifications ...

live service events Required experience: Significant background in major incident or incident management within complex environments Strong ITIL-aligned service operations experience Experience operating ITSM tools in enterprise settings Proven leadership and people management capability Experience handling high-volume, high-impact incidents Strong communication skills, particularly under pressure Experience working ...

live service events Required experience: Significant background in major incident or incident management within complex environments Strong ITIL-aligned service operations experience Experience operating ITSM tools in enterprise settings Proven leadership and people management capability Experience handling high-volume, high-impact incidents Strong communication skills, particularly under pressure Experience working ...

laptops, desktops, printers, and connectivity issues Strong Microsoft 365 and authentication support experience Experience with password management, MFA, and user access support Familiarity with ITSM and ticket management systems Experience supporting mobile devices and workplace applications Excellent customer service and communication skills Ability to troubleshoot and resolve issues independently Full ...

Strong service management experience with vendors, both on and off shore ServiceNow and AzureDevOps experience an advantage for incident resolution/recording/identification ITSM service management framework/ITIL/SDLC/Agile Contact David Southwood - CPS Group UK By applying to this advert you are giving CPS Group ...

Exposure or experience within other Service Management Practices or operational environments (e.g., Incident Management, Problem Management, Service Level Management, Configuration Management) Experience of Remedy ITSM Toolset Proven experience in service and process improvement The other stuff we are looking for We'd also love you to bring; ITIL V3 Foundation ...

solving and technical leadership skills Strong knowledge of windows desktop and windows server environments Proven experience in leading and delivering projects end-to-end ITSM platforms (ServiceNow, Autotask) Excellent documentation skills, with the ability to write clearly for both technical and non-technical clients If you are a highly technical ...

processes PowerShell scripting experience End-user device provisioning and onboarding experience Good understanding of security best practices including MFA and Conditional Access Familiarity with ITSM platforms such as Atlassian tools or similar Strong troubleshooting skills with a proactive, solutions-focused mindset What’s in It for You: The chance ...

with common system-of-record platforms: Workday or SuccessFactors (HR), ADP/Ceridian/UKG (Payroll), Salesforce/Zendesk/Genesys (Customer Service), ServiceNow (ITSM/ESM). Soft Skills • People leader who builds capability - you invest in your team"s growth, not just in getting the current sprint done. ...

higher) degree in Computer Science, or equivalent experience. Experience supporting large-scale (ideally retail) enterprise technology environments. Working knowledge of ITIL/ITSM frameworks. Enterprise platforms & integration experience Expert level knowledge of network protocols and network infrastructure components (SD-WAN, routers, switches, firewalls, etc.). Solid experience with Fortinet, Aruba ...

programmes Deep expertise across Microsoft ecosystem and end-user platforms Experience implementing or optimising DEX tools (e.g. Nexthink, Lakeside, Aternity) Strong understanding of IT Service Management (ServiceNow or similar) and service transformation Commercial awareness with experience managing budgets, suppliers, and outsourced services Passion for user-centred design, productivity, and employee ...

degree in informatics or equivalent relevant qualification from a recognised provider (Higher Education, BCS, CHIME) Project and Programme Management qualifications (MSP and PRINCE2) IT Service Management Qualification (ITIL) Evidence of CPD Membership of relevant professional or registered body Experience Essential Previous experience of successfully managing major, corporate, complex ICT projects ...

skills Understanding of Cloud native technologies and concepts. 3 Years experience in API or Microservices Development. 5 years of experience developing or supporting IT Service Management solutions Ability to lead and manage to production goals, deadlines, and various metrics Ability to identify root-cause issues/improvement opportunities, and design ...

Border Controllers Strong PowerShell scripting and automation skills Familiarity with AI tools such as Microsoft Copilot and ChatGPT Experience with ServiceNow or a comparable ITSM platform Strong communication, documentation, and troubleshooting skills Pay Range: $45.00 - $55.00 per hour, depending upon experience. Health & Medical Benefits, 401K, Employee Assistance Program, and Sick ...

Border Controllers Strong PowerShell scripting and automation skills Familiarity with AI tools such as Microsoft Copilot and ChatGPT Experience with ServiceNow or a comparable ITSM platform Strong communication, documentation, and troubleshooting skills Pay Range: $45.00 - $55.00 per hour, depending upon experience. Health & Medical Benefits, 401K, Employee Assistance Program, and Sick ...

Border Controllers Strong PowerShell scripting and automation skills Familiarity with AI tools such as Microsoft Copilot and ChatGPT Experience with ServiceNow or a comparable ITSM platform Strong communication, documentation, and troubleshooting skills Pay Range: $45.00 - $55.00 per hour, depending upon experience. Health & Medical Benefits, 401K, Employee Assistance Program, and Sick ...

sessions, and requirement discussions Support UAT, validation, and policy rollouts Track project progress, risks, and deliverables Assist in evaluating NAC tools & integrations (SIEM, CMDB, ITSM) Required Skills & Experience Senior Business Analyst (enterprise/financial services preferred) Strong experience with NAC tools – Forescout preferred Solid network fundamentals (VLANs, 802.1X, RADIUS, endpoint ...

nnectors.* Cloud CMDB integration experience across Azure, AW S or GCP.* Experience with CNAPP or cloud security data feed ing CMDB.* ITIL SACM/ITSM ex perience.* Experience in large enterprise or regulated envi ronments.* Experience mentoring internal teams during a transformation or uplift p rogramme. ...

Partner with ServiceNow leadership and ecosystem partners to strengthen collaboration 🔹 What We’re Looking For ✅ ServiceNow Expertise Strong knowledge of the ServiceNow platform, including: ITSM, ITOM, CSM Experience with HRSD applications is essential Employee Service Centre Case & Knowledge Management Performance Analytics ✅ Business & Industry Knowledge Understanding of employee experience ...

skills for automation using Bash, Zsh, and/or Python. Practical experience with Apple Business Manager (ADE/DEP, VPP), Tanium management tools, and ITSM platforms like ServiceNow. Problem-Solving & Collaboration: Proven ability as an innovative thinker and creative problem-solver who can build effective working relationships within a global ...

skills for automation using Bash, Zsh, and/or Python. Practical experience with Apple Business Manager (ADE/DEP, VPP), Tanium management tools, and ITSM platforms like ServiceNow. Problem-Solving & Collaboration: Proven ability as an innovative thinker and creative problem-solver who can build effective working relationships within a global ...

skills for automation using Bash, Zsh, and/or Python. Practical experience with Apple Business Manager (ADE/DEP, VPP), Tanium management tools, and ITSM platforms like ServiceNow. Problem-Solving & Collaboration: Proven ability as an innovative thinker and creative problem-solver who can build effective working relationships within a global ...